roof LINCOLN MKT 2014 User Guide

THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined earlier in this chapter in theGetting the Services
You Needsection, you may be eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation or you do not
want to participate in mediation, and if your claim is eligible, you may
participate in the arbitration process. An arbitration hearing will be
scheduled so that you can present your case in an informal setting
before an impartial person. The arbitrator will consider the testimony
provided and make a decision after the hearing.
Disputes submitted to the BBB AUTO LINE program are usually decided
within 40 days after you file your claim with the BBB. You are not bound
by the decision, and may reject the decision and proceed to court where
all findings of the BBB Auto Line dispute, and decision, are admissible in
the court action. Should you choose to accept the BBB AUTO LINE
decision, Ford is then bound by the decision, and must comply with the
decision within 30 days of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
274Customer Assistance
2014 MKT(mkt)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

Fuse or relay
numberFuse amp
ratingProtected components
4 30A** Wipers, Washer pump
5 50A** Anti-lock brake system pump
6 50A** B+ #1 access circuit
(limousine/livery)
7 30A** Power liftgate
8 20A** Moonroof, Power sunshade
9 20A** 2nd row console power point
10 — 3rd row power seats relay
11 — Heated rear window relay
12 — Trailer tow battery charge relay
13 — Starter relay
14 — Cooling fan #2 relay
15 — Fuel relay
16 40A** B+ #2 access circuit
(limousine/livery)
17 30A** 110V AC power point
18 40A** Front blower motor
19 30A** Starter motor
20 20A** Inside bin power point
21 20A** Instrument panel power point /
cigar lighter
22 30A** 3rd row seat module
23 30A** Memory module
24 30A** Trailer tow battery charge
(non-limousine/livery)
40A** Vacuum pump relay (limousine
only)
25 — Not used
26 40A** Rear window defroster, Heated
mirrors
27 20A** Cargo power point
28 30A** Front heated/cooled seats
Fuses281
2014 MKT(mkt)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

Fuse or relay
numberFuse amp
ratingProtected components
18 10A 3rd row power seats, Start button
run indicator, Keypad
illumination, Brake shift interlock,
Powertrain control module
wake-up
19 20A Smart amplifier, Subwoofer
amplifier
20 20A Not used (spare)
21 10A Not used (spare)
22 20A Horn relay
23 15A Steering wheel control module,
Instrument cluster
24 15A Datalink connector, Steering
wheel control module
25 15A Not used (spare)
26 5A Push button start switch
27 20A Intelligent access module
28 15A Not used (spare)
29 20A Radio, Global positioning system
module
30 15A Front park lamps, Trailer tow
relay for park lamps, Front side
markers
31 5A Trailer tow brake controller
32 15A Power window switches and
motors, Power lock switches,
Moonroof, 110V AC power point,
Driver window/mirror switch, Rear
seat switch (livery)
33 10A Suspension module
Fuses287
2014 MKT(mkt)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

Inspection/maintenance (I/M)
testing ........................................187
Instrument panel
cleaning ...................................321
cluster ......................................113
Intelligent Access Key ................66
J
Jack ............................................349
positioning ...............................349
storage .....................................349
Jump-starting your vehicle ......268
K
Keyless entry system
autolock .....................................78
keypad .......................................84
locking and unlocking doors ....85
programming entry code .........84
Keys .............................................86
L
Lamps
bulb replacement
specifications chart ................316
headlamps, flash to pass ..........96
interior lamps .........................102
replacing bulbs .......................314
Lane keeping system ................226
LATCH anchors ...........................30
Liftgate ........................................79
Lights, warning and indicator ..113
Lincoln adaptive drive ..............239
Listening to music ....................389Load limits .................................244
Locks
autolock .....................................78
childproof ..................................37
doors ..........................................76
Lubricant specifications ...........360
Lug nuts ....................................356
M
Making and receiving calls .......412
MAP DVD - Loading and
Unloading ..................................412
Map icons ..................................451
Map mode ..................................449
Map preferences .......................447
Map updates ..............................453
Message center .........................119
warning messages ...................125
Mirrors ...............................107, 109
fold away .................................107
programmable memory ............67
side view mirrors (power) .....107
Moon roof ..................................110
Motorcraft® parts .............317, 364
MyFord Touch™ system ..........377
MyKey ..........................................72
MyLincoln Touch™ system ......374
N
Navigation features ...................443
Navigation voice commands ....453
Notifications ..............................424
494Index
2014 MKT(mkt)
Owners Guide gf, 1st Printing, April 2013
USA(fus)