USB LINCOLN MKT 2017 Owner's Manual

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Make sure you have a compatible smartphone;
an Android with OS 2.3 or higher or an iPhone
3GS or newer with iOS 5.0 or higher. Addition-
ally, make sure you pair and connect your
phone to SYNC 3 in order to find AppLink-
capable apps on your device. iPhone users
must also connect to a USB port with an Apple
USB cable.
You did not connect an Applink Compatible
phone to SYNC 3.
AppLink Mobile Applications: When I select
"Connect Mobile Apps," SYNC 3 does not find
any applications.
Make sure you have downloaded and installed
the latest version of the app from your phone's
app store. Make sure the app is running on
your phone. Some apps require you to register
or login to the app on the phone before using
them with AppLink. Also, some may have a
"Ford SYNC" setting, so check the app's
settings menu on the phone.
AppLink-enabled apps are not installed and
running on your mobile device.
My phone is connected, but I still cannot find
any apps.
Closing and restarting apps may help SYNC
3 find the application if you cannot discover it
inside the vehicle. On an Android device, if
apps have an 'Exit' or 'Quit' option, then select
it and restart the app. If the app does not have
that option, select the phone's settings menu
Sometimes apps do not properly close and
re-open their connection to SYNC 3, over
ignition cycles, for example.
My phone is connected, my app(s) are running,
but I still cannot find any apps.
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MKT (TP4) , enUSA, First Printing SYNC™ 3

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable from the phone, wait a
moment, and plug the USB cable back in to
the phone. After a few seconds, the app
should appear in SYNC 3's Mobile Apps Menu.
If not, "Force Close" the application and restart
it.
You may need to reset the USB connection
to SYNC 3.
My iPhone is connected, my app is running, I
restarted the app but I still cannot find it on
SYNC 3.
Increase the Bluetooth volume of the device
by using the device's volume control buttons
which are most often found on the side of the
device.
The Bluetooth volume on the phone may be
low.
I have an Android phone. I found and started
my media app on SYNC 3, but there is no
sound or the sound is very low.
Force close or uninstall the apps you do not
want SYNC 3 to find. If the app has a "Ford
SYNC" setting, disable that setting in the app's
settings menu on the phone.
Some Android devices have a limited number
of Bluetooth ports that apps can use to
connect. If you have more AppLink apps on
your phone than the number of available
Bluetooth ports, you will not see all of your
apps listed in the SYNC 3 mobile apps menu.
I can only see some of the AppLink apps
running on my phone listed in the SYNC 3
Mobile Apps Menu.
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MKT (TP4) , enUSA, First Printing SYNC™ 3

Voice command issues
Possible solution
Possible cause
Issue
SYNC 3 applies the phonetic pronunciation rules of the selected
language to the names stored on your media player or USB flash
drive. It is able to make some exceptions for very popular artist names
(for example, U2) such that you can always use the English pronunci-
ation for these artists.
You may be saying the foreign names
using the currently selected language for
SYNC 3.
The SYNC 3 voice control
system is having trouble
recognizing foreign tracks,
artists, albums, genres and
playlist names from my
media player or USB flash
drive.
SYNC 3 uses a synthetically generated voice rather than pre-recorded
human voice.
SYNC 3 uses text-to-speech voice prompt
technology.
The system generates
voice prompts and the
pronunciation of some
words may not be accurate
for my language. SYNC 3 offers several new voice control features for a wide range of
languages. Dialing a contact name directly from the phonebook
without pre-recording (for example, “call John Smith
”) or selecting a
track, artist, album, genre or playlist directly from your media player
(for example, "play artist Madonna").
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MKT (TP4) , enUSA, First Printing SYNC™ 3

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a single module for text
display, voice control and voice prompts. The country where you
bought your vehicle dictates the four languages based on the most
popular languages spoken. If the selected language is not available,
SYNC 3 remains in the current active language.
SYNC 3 does not support the currently
selected language for the instrument
cluster and information and entertainment
display.
The language selected for
the instrument cluster and
information and entertain-
ment display does not
match the SYNC 3
language (phone, USB,
Bluetooth audio, voice
control and voice prompts).
SYNC 3 offers several new voice control features for a wide range of
languages. Dialing a contact name directly from the phonebook
without pre-recording (for example, “call John Smith
”) or selecting a
track, artist, album, genre or playlist directly from your media player
(for example, "play artist Madonna"). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC 3 feature is lost. This reset is intended to restore
functionality and will not erase any information previously stored in th\
e system (such as paired devices, phonebook, call history , text
messages, or user settings). To perform a System Reset, press and hold the Seek Up (>>|) button while pressing and holdi\
ng the Radio
Power button. After approximately 5 seconds the screen will go black. Allow 1-2 minutes for the s\
ystem reset to complete. You may then
resume using the SYNC 3 system.
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MKT (TP4) , enUSA, First Printing SYNC™ 3

Engine Immobilizer
See: Passive Anti-Theft System.........................81
Engine Oil Check.........................................292 Adding Engine Oil..............................................292
Engine Oil Dipstick - 3.5L Ecoboost™/ 3.7L................................................................292
Engine Specifications - 3.5L Ecoboost™.....................................................351
Drivebelt Routing.................................................351
Engine Specifications - 3.7L......................352 Drivebelt Routing................................................352
Entertainment................................................405 AM/FM Radio.......................................................407
Apps........................................................................\
418
Bluetooth Stereo or USB...................................416
CD (If equipped)...................................................415
HD Radio ™ Information (If Available)................
411
SIRIUS® Satellite Radio (If Activated).............407
Sources.................................................................406
Supported Media Players, Formats and Metadata Information....................................418
USB Ports..............................................................418
Environment......................................................15
Essential Towing Checks
............................245
Before Towing a Trailer.....................................247
Hitches..................................................................245
Launching or Retrieving a Boat or Personal
Watercraft (PWC)............................................248 Safety Chains......................................................246
Trailer Brake Controller Connector................247
Trailer Brakes.......................................................246
Trailer Lamps........................................................247
Trailer Towing Connector (Vehicles with a
Trailer Towing Package and 7–Pin
Connector).......................................................245
When Towing a Trailer.......................................247
Event Data Recording See: Data Recording..............................................9
Export Unique Options...................................14
Exterior Mirrors
..............................................100
Auto-dimming Feature........................................101
Blind Spot Information System........................
102
Direction Indicator Mirrors ................................101
Fold-Away Exterior Mirrors................................101
Heated Exterior Mirrors .....................................101
Integrated Blind Spot Mirror..............................101
Memory Mirrors ...................................................101
Power Exterior Mirrors.......................................100
Puddle Lamps.......................................................101
F
Fastening the Seatbelts
................................39
Rear Inflatable Seatbelt.......................................42
Seatbelt Locking Modes......................................41
Third Row Seatbelt Stowage.............................40 Using Seatbelts During Pregnancy..................
40
Floor Mats
......................................................252
Fog Lamps - Front See: Front Fog Lamps.........................................96
Foot Pedals See: Adjusting the Pedals...................................87
Front Fog Lamps.............................................96
Front Passenger Sensing System..............53
Fuel and Refueling
........................................170
Fuel Consumption.........................................176
Calculating Fuel Economy................................176
Filling the Fuel Tank............................................176
Fuel Filler Funnel Location..........................172
Fuel Quality
......................................................171
Choosing the Right Fuel.....................................171
Fuel Shutoff...................................................255
Fuses...............................................................267
Fuse Specification Chart............................267 Passenger Compartment Fuse Panel...........276
Power Distribution Box.....................................267
G
Garage Door Opener See: Universal Garage Door Opener.............155
Gauges............................................................105
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MKT (TP4) , enUSA, First Printing Index

Tires
See: Wheels and Tires.......................................321
Towing a Trailer.............................................242 Load Placement..................................................242
Towing the Vehicle on Four Wheels - 3.5L Ecoboost™/3.7L...........................................248
Emergency Towing............................................248
Recreational Towing..........................................249
Towing.............................................................242
Traction Control.............................................194 Principle of Operation........................................194
Trailer Sway Control....................................243
Transmission Code Designation..............356
Transmission...................................................180
Transmission See: Transmission...............................................180
U
Under Hood Overview - 3.5L Ecoboost™....................................................288
Under Hood Overview - 3.7L....................290
Universal Garage Door Opener................155 HomeLink Wireless Control System...............155
USB Port..........................................................375
Using Adaptive Cruise Control..................210 Automatic Cancellation......................................214
Blocked Sensor...................................................216 Canceling the Set Speed..................................213
Changing the Set Speed...................................
214
Detection Issues..................................................214
Following a Vehicle..............................................211
Hilly Condition Usage........................................214
Overriding the System.......................................213
Resuming the Set Speed...................................214
Setting the Adaptive Cruise Speed.................211
Setting the Gap Distance..................................212
Switching Adaptive Cruise Control Off..........214
Switching Adaptive Cruise Control On...........211
Switching to Normal Cruise Control...............217
System Not Available.........................................216
Using All-Wheel Drive..................................184 Driving In Special Conditions With All-Wheel
Drive (AWD)......................................................186
Operating AWD Vehicles With Mismatched Tires....................................................................186
Operating AWD Vehicles With Spare Tires....................................................................185
Using Cruise Control...................................209 Switching Cruise Control Off............................210
Switching Cruise Control On...........................209
Using MyKey With Remote Start Systems..........................................................70
Using Snow Chains
......................................336
Using Stability Control..................................197 Using Traction Control.................................194
Switching the System Off..................................194
System Indicator Lights and Messages.........
194
Using a Switch......................................................194
Using the Information Display Controls.........194
Using Voice Recognition
............................395
Audio Voice Commands...................................396
Climate Voice Commands................................398
Mobile App Voice Commands........................402
Navigation Voice Commands.........................400
Phone Voice Commands..................................
398
SiriusXM Traffic and Travel Link Voice Commands......................................................402
Voice Settings Commands...............................403
Utilizing the Mediation/Arbitration Program (Canada Only)
.............................................262
V
Vehicle Care
....................................................311
General Information.............................................311
Vehicle Certification Label.........................355
Vehicle Identification Number
..................355
Vehicle Storage.............................................318
Battery....................................................................319
Body........................................................................\
318
Brakes....................................................................319
Cooling system....................................................319
554
MKT (TP4) , enUSA, First Printing Index