phone LINCOLN MKT 2018 Repair Manual

Voice command issues
Possible solution
Possible cause
Issue
Review the cell phone voice commands and the media voice
commands at the beginning of their respective sections.
You may be using the wrong voice
commands.
SYNC 3 does not under-
stand what I am saying. Refer to the audio display during an active voice session to find a list
of voice commands there.
Wait for the system to prompt you before you state your command.
You may be speaking too soon or at the
wrong time.
Review the media voice commands at the beginning of the media
section.
You may be using the wrong voice
commands.
SYNC 3 does not under-
stand the name of a song
or artist. Say the song or artist name exactly as it is displayed on your device.
For example, say "Play Artist Prince" or "Play song Purple Rain".
You may not be saying the name exactly
as it appears on your device. Make sure you are saying the complete title such as "California remix
featuring Jennifer Nettles".
If there are any abbreviations in the name, like ESPN or CNN, you
have to spell those: "E-S-P-N" or "C-N-N".
Make sure that song titles, artists, album, and playlists names do not
have any special characters like *, - or +.
The song or artist name may have some
special characters that are not being
recognized by SYNC 3.
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MKT (TP4) , enUSA, Edition date: 201703, First Printing SYNC™ 3

Voice command issues
Possible solution
Possible cause
Issue
Make sure that you are saying the name exactly as it appears on your
phone. For example, if your contact is "Joe Wilson", say "Call Joe
Wilson". If your contact name is "Mom", say "Call Mom".
You may not be saying the name exactly
as it appears on your phonebook.
SYNC 3 does not under-
stand or is calling the
wrong contact when I want
to make a call.
Make sure that your contact names do not have any special characters
like *, - or +.
The contact name may contain special
characters.
SYNC 3 applies the phonetic pronunciation rules of the selected
language to the contact names stored on your cell phone.
You may not be saying the name exactly
as it appears on your phonebook.
The SYNC 3 voice control
system is having trouble
recognizing foreign names
stored on my cell phone.
Helpful Hint: You can select your contact manually. Press PHONE.
Select the option for phonebook and then contact name. Press the
soft-key option to hear it. SYNC 3 will read the contact name to you,
giving you some idea of the pronunciation it is expecting.
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MKT (TP4) , enUSA, Edition date: 201703, First Printing SYNC™ 3

Voice command issues
Possible solution
Possible cause
Issue
SYNC 3 applies the phonetic pronunciation rules of the selected
language to the names stored on your media player or USB flash
drive. It is able to make some exceptions for very popular artist names
(for example, U2) such that you can always use the English pronunci-
ation for these artists.
You may be saying the foreign names
using the currently selected language for
SYNC 3.
The SYNC 3 voice control
system is having trouble
recognizing foreign tracks,
artists, albums, genres and
playlist names from my
media player or USB flash
drive.
SYNC 3 uses a synthetically generated voice rather than pre-recorded
human voice.
SYNC 3 uses text-to-speech voice prompt
technology.
The system generates
voice prompts and the
pronunciation of some
words may not be accurate
for my language. SYNC 3 offers several new voice control features for a wide range of
languages. Dialing a contact name directly from the phonebook
without pre-recording (for example, “call John Smith
”) or selecting a
track, artist, album, genre or playlist directly from your media player
(for example, "play artist Madonna").
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MKT (TP4) , enUSA, Edition date: 201703, First Printing SYNC™ 3

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a single module for text
display, voice control and voice prompts. The country where you
bought your vehicle dictates the four languages based on the most
popular languages spoken. If the selected language is not available,
SYNC 3 remains in the current active language.
SYNC 3 does not support the currently
selected language for the instrument
cluster and information and entertainment
display.
The language selected for
the instrument cluster and
information and entertain-
ment display does not
match the SYNC 3
language (phone, USB,
Bluetooth audio, voice
control and voice prompts).
SYNC 3 offers several new voice control features for a wide range of
languages. Dialing a contact name directly from the phonebook
without pre-recording (for example, “call John Smith
”) or selecting a
track, artist, album, genre or playlist directly from your media player
(for example, "play artist Madonna"). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC 3 feature is lost. This reset is intended to restore
functionality and will not erase any information previously stored in th\
e system (such as paired devices, phonebook, call history , text
messages, or user settings). To perform a System Reset, press and hold the Seek Up (>>|) button while pressing and holdi\
ng the Radio
Power button. After approximately 5 seconds the screen will go black. Allow 1-2 minutes for the s\
ystem reset to complete. You may then
resume using the SYNC 3 system.
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MKT (TP4) , enUSA, Edition date: 201703, First Printing SYNC™ 3

For maximum vehicle performance, keep the
following information in mind when adding
accessories or equipment to your vehicle:
•
When adding accessories, equipment,
passengers and luggage to your vehicle,
do not exceed the total weight capacity
of the vehicle or of the front or rear axle
(GVWR or GAWR as indicated on the
Safety Compliance Certification label).
Ask an authorized dealer for specific
weight information.
• The Federal Communications
Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC)
regulate the use of mobile
communications systems that are
equipped with radio transmitters, for
example two-way radios, telephones and
theft alarms. Any such equipment
installed in your vehicle should comply
with Federal Communications
Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC)
regulations and should be installed only
by an authorized dealer. •
An authorized dealer needs to install
mobile communications systems.
Improper installation may harm the
operation of your vehicle, particularly if
the manufacturer did not design the
mobile communication system
specifically for automotive use.
• If you or an authorized dealer add any
non-Ford electrical accessories or
components to your vehicle, you may
adversely affect battery performance and
durability. In addition, you may also
adversely affect the performance of other
electrical systems in the vehicle.
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MKT (TP4) , enUSA, Edition date: 201703, First Printing Accessories

ELECTROMAGNETIC
COMPATIBILITY
WARNINGS
Do not place objects or mount
equipment on or near the airbag cover,
on the side of the seatbacks (of the front
seats), or in front seat areas that may come
into contact with a deploying airbag. Failure
to follow these instructions may increase the
risk of personal injury in the event of a crash. WARNINGS
Do not fasten antenna cables to
original vehicle wiring, fuel pipes and
brake pipes. Keep antenna and power cables at
least 4 in (10 cm) from any electronic
modules and airbags. Note:
We test and certify your vehicle to
meet electromagnetic compatibility
legislation (UNECE Regulation 10 or other
applicable local requirements). It is your
responsibility to make sure that any
equipment an authorized dealer installs on
your vehicle complies with applicable local
legislation and other requirements.
Note: Any radio frequency transmitter
equipment in your vehicle (such as cellular
telephones and amateur radio transmitters)
must keep to the parameters in the following
table. We do not provide special provisions
or conditions for installations or use.
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communication with any positioning devices
or any mobile or wireless-connected
electronic or computer devices, including
without limitation cellular phones, palmtop
and handheld computers, pagers, and
personal digital assistants or PDAs.
Warning. The Data may contain inaccurate
or incomplete information due to the
passage of time, changing circumstances,
sources used and the nature of collecting
comprehensive geographic data, any of
which may lead to incorrect results.
No Warranty.
This Data is provided to you
“as is, ” and you agree to use it at your own
risk. Telenav and its licensors (and their
licensors and suppliers) make no guarantees,
representations or warranties of any kind,
express or implied, arising by law or
otherwise, including but not limited to,
content, quality, accuracy, completeness,
effectiveness, reliability, fitness for a
particular purpose, usefulness, use or results
to be obtained from this Data, or that the
Data or server will be uninterrupted or
error-free. Disclaimer of Warranty: TELENAV AND ITS
LICENSORS (INCLUDING THEIR LICENSORS
AND SUPPLIERS) DISCLAIM ANY
WARRANTIES, EXPRESS OR IMPLIED, OF
QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE OR
NON-INFRINGEMENT. Some States,
Territories and Countries do not allow certain
warranty exclusions, so to that extent the
above exclusion may not apply to you.
Disclaimer of Liability:
TELENAV AND ITS
LICENSORS (INCLUDING THEIR LICENSORS
AND SUPPLIERS) SHALL NOT BE LIABLE TO
YOU: IN RESPECT OF ANY CLAIM, DEMAND
OR ACTION, IRRESPECTIVE OF THE
NATURE OF THE CAUSE OF THE CLAIM,
DEMAND OR ACTION ALLEGING ANY LOSS,
INJURY OR DAMAGES, DIRECT OR
INDIRECT, WHICH MAY RESULT FROM THE
USE OR POSSESSION OF THE
INFORMATION; OR FOR ANY LOSS OF
PROFIT, REVENUE, CONTRACTS OR
SAVINGS, OR ANY OTHER DIRECT,
INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES ARISING OUT
OF YOUR USE OF OR INABILITY TO USE THIS INFORMATION, ANY DEFECT IN THE
INFORMATION, OR THE BREACH OF THESE
TERMS OR CONDITIONS, WHETHER IN AN
ACTION IN CONTRACT OR TORT OR BASED
ON A WARRANTY, EVEN IF TELENAV OR
ITS LICENSORS HAVE BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.
Some States, Territories and Countries do
not allow certain liability exclusions or
damages limitations, so to that extent the
above may not apply to you.
Export Control. You shall not export from
anywhere any part of the Data or any direct
product thereof except in compliance with,
and with all licenses and approvals required
under, applicable export laws, rules and
regulations, including but not limited to the
laws, rules and regulations administered by
the Office of Foreign Assets Control of the
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any such export laws, rules or regulations
prohibit HERE from complying with any of its
obligations hereunder to deliver or distribute
Data, such failure shall be excused and shall
not constitute a breach of this Agreement.
536
MKT (TP4) , enUSA, Edition date: 201703, First Printing Appendices

it, and (ii) save it, provided that you do not
remove any copyright notices that appear
and do not modify the Data in any way. You
agree not to otherwise reproduce, copy,
modify, decompile, disassemble or reverse
engineer any portion of this Data, and may
not transfer or distribute it in any form, for
any purpose, except to the extent permitted
by mandatory laws.
Restrictions
Except where you have been specifically
licensed to do so by NAV2 , and without
limiting the preceding paragraph, you may
not (a) use this Data with any products,
systems, or applications installed or
otherwise connected to or in communication
with vehicles, capable of vehicle navigation,
positioning, dispatch, real time route
guidance, fleet management or similar
applications; or (b) with or in communication
with any positioning devices or any mobile
or wireless-connected electronic or computer
devices, including without limitation cellular
phones, palmtop and handheld computers,
pagers, and personal digital assistants or
PDAs. You agree to cease using this Data if
you fail to comply with these terms and
conditions.
Limited Warranty
NAV2 warrants that (a) the Data will perform
substantially in accordance with the
accompanying written materials for a period
of ninety (90) days from the date of receipt,
and (b) any support services provided by
NAV2 shall be substantially as described in
applicable written materials provided to you
by NAV2, and NAV2’
s support engineers will
make commercially reasonable efforts to
solve any problem issues.
rigCustomer Remedies
NAV2 and its suppliers ’ entire liability and
your exclusive remedy shall be, at NAV2’ s
sole discretion, either (a) return of the price
paid, if any, or (b) repair or replacement of
the Data that do not meet NAV2’ s Limited
Warranty and that are returned to NAV2 with
a copy of your receipt. This Limited Warranty is void if failure of the Data has resulted from
accident, abuse, or misapplication. Any
replacement Data will be warranted for the
remainder of the original warranty period or
thirty (30) days, whichever is longer. Neither
these remedies nor any product support
services offered by NAV2 are available
without proof of purchase from an authorized
international source.
No Other Warranty:
EXCEPT FOR THE LMITED WARRANTY SET
FORTH ABOVE AND TO THE EXTENT
PERMITTED BY APPLICABLE LAW, NAV2
AND ITS LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) DISCLAIM
ANY WARRANTIES, EXPRESS OR IMPLIED,
OF QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, OWNERSHIP OR
NON-INFRINGEMENT. Certain warranty
exclusions may not be permitted under
applicable law, so to that extent the above
exclusion may not apply to you.
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Linking a PreSet Position to your Remote
Control or Intelligent Access Key Fob .......141
Saving a PreSet Position....................................141
Message Center See: Information Displays.................................109
Mirrors See: Heated Windows and Mirrors.................133
See: Windows and Mirrors.................................98
Mobile Communications Equipment
...........14
Moonroof.........................................................102 Closing the Moonroof and Sunshades..........103
Opening the Sunshade and Moonroof.........102
Venting the Moonroof........................................103
Motorcraft Parts - 3.5L Ecoboost™...........352
Motorcraft Parts - 3.7L
.................................353
MyKey Troubleshooting................................70
MyKey™..............................................................65 Principle of Operation.........................................65
N
Navigation......................................................429 cityseeker.............................................................438
Destination Mode...............................................430
Map Mode............................................................429
Navigation Map Updates..................................439
Navigation Menu................................................435
SiriusXM Traffic and Travel Link......................439 SYNC AppLink.....................................................438
Waypoints.............................................................437
Normal Scheduled Maintenance..............487 Intelligent Oil-Life Monitor™..............................
487
Normal Maintenance Intervals........................488
O
Oil Change Indicator Reset
.......................292
Oil Check See: Engine Oil Check.......................................291
Opening and Closing the Hood...............287 Closing the Hood...............................................287
Opening the Hood.............................................287
Ordering Additional Owner's Literature.....................................................265
Obtaining a French Owner’ s Manual............265
Overhead Console
.........................................161
P
Parking Aids....................................................197 Principle of Operation........................................197
Parking Brake
.................................................192
Passive Anti-Theft System.............................81 SecuriLock®.............................................................81
PATS See: Passive Anti-Theft System.........................
81 Pedals................................................................87
Perchlorate........................................................12
Personal Safety System
™
..............................49
How Does the Personal Safety System
Work?...................................................................49
Phone...............................................................421 During a Phone Call...........................................426
Making Calls........................................................425
Pairing Your Cell Phone for the First
Time....................................................................421
Phone Menu........................................................422
Receiving Calls....................................................426
Smartphone Connectivity.................................428
Text Messaging...................................................427
Post-Crash Alert System.............................257
Power Door Locks See: Locking and Unlocking..............................
72
Power Liftgate..................................................78 Obstacle Detection..............................................80
Opening and Closing the Liftgate....................78
Setting the Liftgate Open Height.....................80
Stopping the Liftgate Movement......................
80
Power Seats....................................................138 Four Way Power Lumbar...................................
140
Power Lumbar (Limo/Livery).............................140
Power Steering Fluid Check.....................300
Power Windows
..............................................98
Accessory Delay...................................................99
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Bluetooth..............................................................446
Clock......................................................................446
Display..................................................................460
General..................................................................457
Media Player........................................................444
Mobile Apps.........................................................455
Navigation............................................................452
Phone....................................................................446
Radio.......................................................................451
Sound....................................................................443
Valet Mode............................................................461
Vehicle..................................................................459
Voice Control.......................................................460
Wi-Fi.......................................................................458
Side Airbags.....................................................55
Sitting in the Correct Position....................135
Snow Chains See: Using Snow Chains..................................335
Special Notices.................................................13
New Vehicle Limited Warranty...........................13
On Board Diagnostics Data Link Connector............................................................13
Special Instructions...............................................13
Special Operating Conditions Scheduled Maintenance................................................491
Exceptions............................................................493
Speed Control See: Cruise Control...........................................208 Stability Control.............................................195
Principle of Operation........................................195
Starting a Gasoline Engine.........................163 Automatic Engine Shutdown............................
165
Failure to Start......................................................164
Guarding Against Exhaust Fumes..................166
Important Ventilating Information...................166
Stopping the Engine When Your Vehicle is Moving...............................................................165
Stopping the Engine When Your Vehicle is Stationary..........................................................165
Starting and Stopping the Engine.............162 General Information............................................162
Steering..........................................................229 Electric Power Steering....................................229
Steering Wheel................................................84
Storage Compartments...............................160
Sunroof See: Moonroof.....................................................102
Sun Visors
........................................................101
Illuminated Vanity Mirror...................................102
Supplementary Restraints System.............50 Principle of Operation.........................................50
Symbols Glossary
..............................................7
SYNC™ 3..........................................................375 General Information...........................................375
SYNC™ 3 Troubleshooting...........................461 T
Technical Specifications
See: Capacities and Specifications...............
350
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ...........................
261
Tire Care.........................................................322
Glossary of Tire Terminology..........................324
Information About Uniform Tire Quality
Grading.............................................................322
Information Contained on the Tire Sidewall............................................................325
Temperature A B C.............................................323
Traction AA A B C...............................................323
Treadwear............................................................323
Tire Pressure Monitoring System.............336 Changing Tires With a Tire Pressure
Monitoring System.........................................337
Understanding Your Tire Pressure Monitoring System .............................................................338
Tires See: Wheels and Tires......................................320
Towing a Trailer..............................................241 Load Placement...................................................241
Towing the Vehicle on Four Wheels........247 Emergency Towing.............................................247
Recreational Towing..........................................248
Towing..............................................................241
559
MKT (TP4) , enUSA, Edition date: 201703, First Printing Index