service LINCOLN MKX 2011 My Lincoln Touch Manual

Introduction
3
Customizing your home screen 4
Setting the clock 6
Infotainment display 7
Help 9
Cleaning the touchscreen 10
Voice recognition system overview
12
Media features
16
AM/FM 16
HD Radio™ 18
SIRIUSsatellite radio 22
Accessing and using your USB port 30
Supported media file types 33
Streaming music from your phone 33
Phone features
37
Pairing your phone for the first time 37
Pairing other phones 40
Text messaging 40
SYNCServices and Apps
44
911 Assist™ 44
Vehicle health report 46
Traffic, Directions and Information 48
Settings
52
Wi-Fi 52
System settings 54
Display settings 54
Notifications 54
Table of Contents
1
2011 HMI-2 Gen 2(ln1)
Supplement, 1st Printing
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3.Entertainment:Press this area to access music and media
features such as radio, CD, USB port, etc. These screens will appear with
a red tone. Refer to theMedia featureschapter in this supplement.
4.
Phone:Press this area to access SYNChands-free phone
features. These screens will appear with a yellow tone. Refer to the
Phone featureschapter in this supplement.
The corners will also display any active modes within those menus, such
as your phone being connected or the climate temperature.
Quick access buttons
In addition to accessing the corners, you can also press MENU,
orfor quick access to additional settings and features.
Press MENU to access:
•Clock•Display
•Sound•Vehicle
•Settings•Help
Press
to access:
•SYNC Services•SIRIUS Travel Link
•Notifications•Calendar
•SYNC Apps
Note:If the
icon appears with a yellow tone, refer toNotifications
in theSettingschapter.
Note:Some features are not available while the vehicle is moving.
Screen differences:Depending on your vehicle’s option package and
software, your screens may vary in appearance from the screens shown
in this supplement. Your features may also be limited depending on your
market. Please check with your authorized dealer for availability.
Customizing your home screen
Press
to access the home screen.
Introduction
4SeeEnd User License Agreementat the end of this book
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To access help using the voice commands:
1. Press
.
2. After the tone, say, “Help”. The system will provide voice commands
that can be used in the current mode.
Cleaning your touchscreen display
Clean the display with a clean, soft cloth such as one used for cleaning
glasses. If dirt or finger prints are still visible, apply a small amount of
alcohol to the cloth. Do not pour/spray alcohol onto the display. Do not
use detergent or any type of solvent to clean the display.
Safety information
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. Your primary responsibility is the safe operation of
the vehicle. We recommend against the use of any handheld device
while driving and that you comply with all applicable laws.
•Do not attempt to service or repair the system. See your authorized
dealer.
•Do not operate playing devices if the power cords and/or cables are
broken, split or damaged. Carefully place cords and/or cables where
they will not be stepped on or interfere with the operation of pedals,
seats and/or compartments, or safe driving abilities.
•Do not leave playing devices in the vehicle in extreme conditions as it
could cause damage to your device. Refer to your device’s user guide
for further information.
•For your safety, some functions are speed dependent and cannot be
performed when the vehicle is traveling at speeds greater than 5 mph
(8 km/h).
•Ensure that you review your device’s user guide before using with the
system.
Introduction
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Experience Cause Possible action
Echo, stutter, skip or
repeat in audio
Increase or decrease
in audio volumePoor time alignment
by the radio
broadcaster.None — broadcast
issue.
Sound fading,
blending in and outThe radio is shifting
between analog and
digital audio.Reception issue that
may clear up as you
continue to drive.
Audio mute delay
when selecting
HD2/HD3 multicast
preset or direct tune.The digital multicast
is not available until
the HD Radio
broadcast is decoded.
Once decoded, the
audio will be available.This is normal behavior.
Wait until the audio is
available.
Cannot access
HD2/HD3 multicast
channel when
recalling a preset or
from a direct tuneThe previously stored
multicast preset or
direct tune is not
available in your
current reception
area.None — the station is
not available in your
current location.
Text information does
not match currently
playing audioData service issue by
the radio broadcaster.Fill out the station
issue form at
www.ibiquity.com
/automotive/
report_radio
_station_experiences.
No text information
shown for currently
selected frequency.Data service issue by
the radio broadcaster.Fill out the station
issue form at
www.ibiquity.com
/automotive/
report_radio
_station_experiences.
HD2–HD7 stations not
found when Scan is
pressed.Pressing Scan will
disable HD2–HD7
channel search.None — this is normal
behavior.
Media features
21SeeEnd User License Agreementat the end of this book
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Satellite radio (if activated)
SIRIUSsatellite radio service:
SIRIUSsatellite radio is a
subscription based satellite radio
service that broadcasts a variety of
music, sports, news, weather, traffic
and entertainment programming.
Your factory installed SIRIUS
satellite radio system includes: hardware and a limited subscription term
which begins on the date of sale or lease of the vehicle. Refer to your
authorized dealer for availability.
For more information on extended subscription terms (a service fee is
required), the online media player and a complete list of SIRIUS
satellite radio channels, and other features, please visit www.sirius.com in
the United States, www.sirius-canada.ca in Canada, or call SIRIUSat
1–888–539–7474.
Satellite radio reception factors
•Antenna obstructions: For optimal reception performance, keep the
antenna clear of snow and ice build-up and keep luggage and other
material as far away from the antenna as possible.
•Terrain: Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and thunderstorms can
interfere with your reception.
•Station overload: When you pass a ground based broadcast repeating
tower, a stronger signal may overtake a weaker one and result in an
audio mute.
You will hear an audio mute when there is a satellite radio signal
interference. Your display may show ACQUIRING...toindicatethe
interference.
Satellite radio electronic serial number (ESN):You will need your
ESN to activate, modify or track your satellite radio account. The ESN is
found on the System Information Screen (SR ESN:XXXXXXXXXXXX).
To access your ESN, press the bottom left corner of the
touchscreen, then SIRIUS > Options > ESN.
Note:SIRIUSreserves the unrestricted right to change, rearrange, add
or delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming
changes.
Media features
25SeeEnd User License Agreementat the end of this book
2011 HMI-2 Gen 2(ln1)
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Troubleshooting tips
Radio Display Condition Possible action
Acquiring Radio requires more
than two seconds to
produce audio for the
selected channel.No action required.
This message should
disappear shortly.
Sat Fault / SIRIUS
system failureInternal module or
system failure
present.If this message does
not clear within shortly,
or with an ignition key
cycle, your receiver
may have a fault. See
your authorized dealer
for service.
Invalid Channel Channel no longer
available.Tune to another
channel or choose
another preset.
Unsubscribed Channel Subscription not
available for this
channel.Contact SIRIUSat
1–888–539–7474 to
subscribe to the
channel, or tune to
another channel.
No Signal Loss of signal from
the SIRIUSsatellite
or SIRIUStower to
the vehicle antenna.The signal is currently
being blocked. When
you move into an open
area, the signal should
return.
Updating Update of channel
programming in
progress.No action required. The
process may take up to
three minutes.
Call SIRIUS
1–888–539–7474Satellite service has
been deactivated by
SIRIUSSatellite
Radio.Call SIRIUSat
1–888–539–7474 to
reactivate or resolve
subscription issues.
Media features
26SeeEnd User License Agreementat the end of this book
2011 HMI-2 Gen 2(ln1)
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Receiving an incoming text message
When there is an incoming text message, an audible tone will sound and
the screen will display a pop-up with the caller name and ID if supported
by your phone.
•Press ‘View’ to view the text
message.
•Press ‘Listen’ for SYNCto read
the message to you aloud.
•Press ‘Reply’ to send a reply text
message.
•Press ‘Dial’ to call the contact.
•Press ‘Ignore” to exit the screen.
Note:If you press ‘View’ and your vehicle is traveling over 5 mph
(8 km/h), the system will instead offer to read the message to you.
PHONE SETTINGS
To access phone settings:
1. Press Phone > Settings. (You can also press Menu > Settings >
Phone).
2. Select from the following settings:
•Bluetooth Devices:Select to connect, disconnect, add or delete a
device, as well as save it as a favorite.
•Bluetooth on/off:Select to turnBluetoothon or off.
•Do not disturb:Select to have all calls go directly to your voice mail
and not ring in the vehicle cabin.
•911 Assist:Select to turn 911 Assist™ on/off. Refer to911 Assist™
in theSYNCServices and Appschapter in this supplement for
complete information on this feature.
•Phone ringer:Allows you to select what you would like to hear when
you receive a call. Choose from possible system ring tones, your
currently paired phone’s ring tone, a beep, text to speech or if you
would like the notification to be silent.
•Text message notification:Allows you to select how you would like
to be notified when you receive a text message (if supported by your
phone). Select from possible system alert tones, text to speech or
silent.
Phone features
42SeeEnd User License Agreementat the end of this book
2011 HMI-2 Gen 2(ln1)
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911 ASSIST™ (IF EQUIPPED)
For 911 Assist™ to function properly, the vehicle must have
battery power after the crash, the cell phone must be previously
paired, connected to SYNC, and continue to function properly
with the ability to make and maintain a 911 call, and the 911
Assist™ feature must be previously enabled (set to ON).
WARNING:Do not wait for 911 Assist™ to initiate an
emergency call if you are capable yourself. Dial emergency
services immediately to avoid delayed response time, which could
increase the risk of serious injury or death after a crash. If you do not
hear 911 Assist™ within 5 seconds after the crash, the system or
phone may be damaged or nonfunctional.
The cell phone or 911 Assist™ hardware may become damaged in
a crash, the vehicle may lose battery power, or the cell phone may
be thrown from the vehicle, which could prevent operation.
Additionally, every cell phone operates differently. While SYNC
911 Assist™ works with most cell phones, some may have trouble
using this feature. Finally, not all crashes deploy an airbag or, in
certain vehicles, activate the fuel pump shut-off which are the
criteria to initiate 911 Assist™.
Airbags generally deploy in certain frontal, near frontal, side and rollover
crashes, and the deployment of any airbag is intended to act as a 911
Assist™ trigger if those events occur. For more information about airbag
deployment, see theSeating and Safety Restraintschapter of your
Owner Guide. The fuel pump shut-off, in certain vehicles, is intended to
act as a trigger for 911 Assist™ in rear-end crashes, in which airbags
generally do not deploy. To determine if your vehicle has this trigger,
check theRoadside Emergencychapter in yourOwner’s Guide.If your
Owner Guide describes a “Fuel Pump Shut-off”, it will trigger 911
Assist™. If your Owner Guide describes a “Fuel Pump Shut-offSwitch”,
it will not trigger 911 Assist™.
WARNING:Always place cell phone in a secure location to
prevent it from becoming a projectile or becoming damaged in
the event of a collision. Failure to do so may cause serious injury or
damage the phone which could prevent 911 Assist from functioning
properly.
SYNCServices and Apps
44SeeEnd User License Agreementat the end of this book
2011 HMI-2 Gen 2(ln1)
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911 ASSIST™ PRIVACY NOTICE: Once 911 Assist™ is enabled
(set to ON), 911 Assist™ may, through any paired and connected
cell phone, disclose to emergency services that the vehicle has
been in a crash involving the deployment of an airbag or, in
certain vehicles, the activation of the fuel pump shut-off. Certain
versions or updates to 911 Assist™ may also be capable of
electronically or verbally disclosing to 911 operators the vehicle
location, and/or other details about the vehicle or crash to assist
911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not
enable (set to ON) the feature.
Note:If 911 Assist™ is enabled/disabled by any user, the current setting
will apply for all paired phones. If the 911 Assist™ setting is disabled
(set to OFF), a voice message and/or display item will inform the vehicle
occupants when a previously paired phone connects to SYNCat vehicle
start up.
In the event of a crash involving the deployment of an airbag or the
activation of the fuel pump shut-off, in certain vehicles, SYNCis
designed to assist occupants in attempting to contact emergency services
by dialing 911 through the occupant’s paired and connectedBluetooth
enabled cellular phone. In the event that a connected cellular phone is
damaged or loses connection to SYNC, SYNCwill search for and
connect to any available, previously paired cell phone and attempt to
place the call to 911. Before initiating the call, SYNCprovides a short
window of time (approximately 10 seconds) that allows the driver or
passenger to decide whether to cancel the call by pressing and
holding
or PHONE on the steering wheel controls or on the audio
system. Before initiating the 911 call for the occupants, SYNCwill say
the following or a similar message:
“SYNCwill attempt to call 911. If you wish to cancel the call, press and
hold the phone button.”
If the call is not cancelled and a successful call is made, a prerecorded
message will be played for the 911 operator and then the occupant(s) in
the vehicle will be able to communicate with the 911 operator.
Note:Failure to cancel the call as described above will result in SYNC
dialing 911.
Note:When you are connected to the 911 operator, be prepared to
provide your name, phone number and location immediately, because not
all 911 systems are capable of receiving this information electronically.
SYNCServices and Apps
45SeeEnd User License Agreementat the end of this book
2011 HMI-2 Gen 2(ln1)
Supplement, 1st Printing
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The following steps are required for the 911 Assist™ feature to perform
properly:
•SYNCis on and functioning properly at the time of the incident and
throughout feature activation and use.
•SYNC911 Assist™ feature is set to ON prior to the incident.
•ABluetoothenabled and compatible cellular phone is paired and
connected to SYNC.
•A connectedBluetoothenabled cellular phone that has the ability to
make an outgoing call at the time of the incident.
•A connectedBluetoothenabled cellular phone that has adequate
network coverage, battery power and signal strength.
•The vehicle is located in the U.S. or Canada or in a territory in which
911 is the emergency number.
WARNING:Unless 911 Assist™ is previously configured to ON
prior to a crash, 911 Assist™ will not dial for help during an
emergency, which could delay response time, increasing the risk of
serious injury or death after a crash.
The 911 Assist™ feature is initially set to OFF.
To access the setting:
1. Press
> SYNC Apps. > 911 Assist.
2. Select ON.
You can also access 911 Assist by:
•Pressing Menu > Settings> Phone > 911 Assist or
•Pressing Menu > Help > 911 Assist.
For more information, please visit www.SyncMyRide.com.
Note: Before enabling (setting to ON), review the 911 Assist™
Privacy Notice.
VEHICLE HEALTH REPORT (IF EQUIPPED, U.S. ONLY)
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report supplements, but cannot
replace normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems that are electronically monitored
by the vehicle and will not monitor or report the status of any other
system, (i.e., brake lining wear). Failure to perform scheduled
maintenance and regularly inspect your vehicle may result in vehicle
damage and serious injury.
SYNCServices and Apps
46SeeEnd User License Agreementat the end of this book
2011 HMI-2 Gen 2(ln1)
Supplement, 1st Printing
USA(fus)