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LINCOLN MKX 2011 User Guide WARNING:To reduce risk of electrical shock, always replace
the cover to the power distribution box before reconnecting the
battery or refilling fluid reservoirs.
If the battery has been disconnected a

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LINCOLN MKX 2011 User Guide LINE before exercising rights or seeking remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose
to seek redress by pursuing rights and remedies not creat

LINE before exercising rights or seeking remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose
to seek redress by pursuing rights and remedies not created by California
Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act,
resort to BBB AUTO LINE is not required by those statutes.
THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined on the first page of theCustomer Assistancesection,
you may be eligible to participate in the BBB AUTO LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation or you do not
want to participate in mediation, and if your claim is eligible, you may
participate in the arbitration process. An arbitration hearing will be
scheduled so that you can present your case in an informal setting
before an impartial person. The arbitrator will consider the testimony
provided and make a decision after the hearing.
Disputes submitted to the BBB AUTO LINE program are usually decided
within forty days after you file your claim with the BBB. You are not
bound by the decision, and may reject the decision and proceed to court
where all findings of the BBB Auto Line dispute, and decision, are
admissible in the court action. Should you choose to accept the BBB
AUTO LINE decision, Ford is then bound by the decision, and must
comply with the decision within 30 days of receipt of your acceptance
letter.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
Customer Assistance
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LINCOLN MKX 2011 User Guide •Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield c

•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will “gray” or stain the parts over time.
PAINT CHIPS
Your authorized dealer has touch-up paint to match your vehicle’s color.
Take your color code (printed on a sticker in the driver’s door jamb) to
your authorized dealer to ensure you get the correct color.
•Remove particles such as bird droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout before repairing paint chips.
•Always read the instructions before using the products.
ALUMINUM WHEELS AND WHEEL COVERS
Aluminum wheels and wheel covers are coated with a clearcoat paint
finish. In order to maintain their shine:
•Clean weekly with MotorcraftWheel and Tire Cleaner (ZC-37-A),
which is available from your authorized dealer. Heavy dirt and brake
dust accumulation may require agitation with a sponge. Rinse
thoroughly with a strong stream of water.
•Never apply any cleaning chemical to hot or warm wheel rims or
covers.
•Some automatic car washes may cause damage to the finish on your
wheel rims or covers. Industrial-strength (heavy-duty) cleaners, or
cleaning chemicals, in combination with brush agitation to remove
brake dust and dirt, could wear away the clearcoat finish over time.
•Do not use hydrofluoric acid-based or high caustic-based wheel
cleaners, steel wool, fuels or strong household detergent.
•To remove tar and grease, use MotorcraftBug and Tar Remover
(ZC-42), available from your authorized dealer.
ENGINE
Engines are more efficient when they are clean because grease and dirt
buildup keep the engine warmer than normal. When washing:
•Take care when using a power washer to clean the engine. The
high-pressure fluid could penetrate the sealed parts and cause
damage.
•Do not spray a hot engine with cold water to avoid cracking the
engine block or other engine components.
Cleaning
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LINCOLN MKX 2011 User Guide may cause squeaking or chatter noise from the blades, and streaking and
smearing of the windshield. To clean these items, follow these tips:
•The windshield, rear windows and side windows may be cle

may cause squeaking or chatter noise from the blades, and streaking and
smearing of the windshield. To clean these items, follow these tips:
•The windshield, rear windows and side windows may be cleaned with
a non-abrasive cleaner such as MotorcraftUltra-Clear Spray Glass
Cleaner (ZC-23), available from your authorized dealer.
•The wiper blades can be cleaned with isopropyl (rubbing) alcohol or
MotorcraftPremium Windshield Washer Concentrate (ZC-32-A) in
the U.S., or Premium Quality Windshield Washer Fluid [CXC-37-(A, B,
D, or F)] in Canada, available from your authorized dealer. This
washer fluid contains special solution in addition to alcohol which
helps to remove the hot wax deposited on the wiper blade and
windshield from automated car wash facilities. Be sure to replace
wiper blades when they appear worn or do not function properly.
•Do not use abrasives, as they may cause scratches.
•Do not use fuel, kerosene, or paint thinner to clean any parts.
If you cannot remove those streaks after cleaning with the glass cleaner
or if the wipers chatter and move in a jerky motion, clean the outer
surface of the windshield and the wiper blades using a sponge or soft
cloth with a neutral detergent or mild-abrasive cleaning solution. After
cleaning, rinse the windshield and wiper blades with clean water. The
windshield is clean if beads do not form when you rinse the windshield
with water.
Do not use sharp objects, such as a razor blade, to clean the
inside of the rear window or to remove decals, as it may cause
damage to the rear window defroster’s heated grid lines.
PANORAMIC ROOF DEFLECTOR (IF EQUIPPED)
Vacuum the wind deflector cloth to remove insects & loose dirt. Clean
with Motorcraft Professional Strength Carpet & Upholstery Cleaner
(ZC-54).
INSTRUMENT PANEL/INTERIOR TRIM AND CLUSTER LENS
Clean the instrument panel, interior trim areas and cluster lens with a
clean, damp, white cotton cloth, then use a clean and dry white cotton
cloth to dry these areas.
•Avoid cleaners or polishes that increase the gloss of the upper portion
of the instrument panel. The dull finish in this area helps protect the
driver from undesirable windshield reflection.
Cleaning
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LINCOLN MKX 2011 User Guide •Clean spills as quickly as possible.
•Test any cleaner or stain remover on an inconspicuous part of the
leather as cleaners may darken the leather.
•Do not spill coffee, ketchup, mustard, orang

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LINCOLN MKX 2011 User Guide LINCOLN CUSTOM ACCESSORIES FOR YOUR VEHICLE
A wide selection of Lincoln Custom Accessories are available for your
vehicle through your local Lincoln or Ford of Canada dealer. These
quality accessories

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LINCOLN MKX 2011 User Guide Instrument panel
cleaning ...................................289
cluster ........................................12
lighting up panel and
interior .......................................47
Intelligent

Instrument panel
cleaning ...................................289
cluster ........................................12
lighting up panel and
interior .......................................47
Intelligent Access Key ................91
Intelligent Access with push
button start ...............................102
J
Jack ............................................265
positioning ...............................265
storage .....................................265
Jump-starting your vehicle ......272
K
Keyless entry system
autolock .....................................98
keypad .....................................110
locking and unlocking
doors ........................................111
programming entry code .......110
Keys ...........................................112
positions of the ignition .........210
L
Lamps
autolamp system .......................45
bulb replacement
specifications chart ..................51
daytime running light ...............46
fog lamps ...................................46
headlamps .................................44
headlamps, flash to pass ..........46
instrument panel, dimming .....47
interior lamps .....................50, 52
replacing bulbs .........................52
LATCH anchors .........................167Liftgate ....................84, 89–90, 104
Lights, warning and indicator ....12
anti-lock brakes (ABS) ..........217
Load limits .................................198
Locks
autolock .....................................98
childproof ................................101
doors ..........................................97
Lubricant specifications ...........329
Lug nuts ....................................271
Lumbar support, seats .............120
M
Message center ...........................18
warning messages .....................27
Mirrors ...................................65–66
automatic dimming rearview
mirror ........................................65
fold away ...................................67
heated ........................................66
programmable memory ..........105
side view mirrors (power) .......66
Moon roof ....................................78
Motorcraftparts ..............293, 328
MyKey ..........................................91
MyLincoln Touch™ system ........35
O
Octane rating ............................313
Oil (see Engine oil) ..................298
Overdrive ...................................226
P
Parental MyKey programming ...91
Parking brake ............................217
Index
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LINCOLN MKX 2011 User Guide Parts
(see Motorcraftparts) ...........328
Passenger Occupant
Classification Sensor .................130
Power distribution box
(see Fuses) ...............................260
Power door locks .......

Parts
(see Motorcraftparts) ...........328
Passenger Occupant
Classification Sensor .................130
Power distribution box
(see Fuses) ...............................260
Power door locks ........................97
Power liftgate ..............................84
Power mirrors .............................66
Power point .................................62
Power steering ..........................224
fluid, checking and adding ....321
fluid, refill capacity ................329
fluid, specifications .................329
Power Windows ...........................63
Push button start system .........212
R
Rear-view camera system .........232
Recommendations for
attaching safety restraints for
children ......................................161
Relays ........................................256
Remote entry system .......101–102
illuminated entry ....................107
locking/unlocking
doors ................................103–104
opening the trunk ...................104
Remote start ...........................108
replacement/additional
transmitters .............................107
replacing the batteries ...........106
Remote start .............................108
Remote start climate
operation .....................................42
Reverse sensing system ...........230Roadside assistance ..................254
Roof rack .....................................90
S
Safety belts (see Safety
restraints) ................129, 132–134,
136–137
Safety Canopy ...................152, 155
Safety defects, reporting ..........285
Safety restraints .......129, 132–134,
136–137
Belt-Minder...........................139
extension assembly ................137
for adults .................133–134, 136
for children .............................158
Occupant Classification
Sensor ......................................130
warning light and chime ........139
Safety restraints - LATCH
anchors ......................................167
Safety seats for children ..........163
Safety Compliance
Certification Label ....................333
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............347
What Maintenance Schedule
Should You Follow? ................344
Seats ..........................................116
child safety seats ....................163
cleaning ...................................291
climate control ........................122
easy access/easyout
feature .....................................124
front seats ...............................121
heated ......................................128
memory seat ...................105, 123
Second-row power fold seat ....125
Index
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