towing LINCOLN MKX 2011 Owner's Manual

3. Align the slot on top of the jack
with the sheet metal flange
indicated by the jack locator triangle
next to the tire you are changing.
Turn the jack handle clockwise until
the wheel is completely off the
ground.
4. Remove the lug nuts with the lug
wrench.
5. Replace the flat tire with the
spare tire, making sure the valve
stem is facing outward. Reinstall the
lug nuts until the wheel is snug
against the hub. Do not fully tighten
the lug nuts until the wheel has
been lowered.
6. Lower the wheel by turning the
jack handle counterclockwise.
7. Remove the jack and fully tighten
the lug nuts in the order shown.
Refer toWheel lug nut torque
specificationslater in this chapter
for the proper lug nut torque
specification.
Stowing the flat/spare tire and jack
1. Fully collapse the jack, fold the wrench socket into the handle and
place them both into the bag making sure to secure the tabs.
2. Place the jack assembly in the spare tire well aligning it with the two
vertical studs.
3. Place the tire in the spare tire well over the jack assembly.
1
4 3
2 5
Roadside Emergencies
270
2011 MKX(mkx)
Owners Guide, 1st Printing
USA(fus)

If you are stowing a flat 22 inch tire and wheel assembly,
temporarily remove the load floor, plastic stowage bins (if equipped), and
the foam load floor supports to make space for the 22 inch tire and
wheel assembly. Place the 22 inch tire & wheel assembly in the spare tire
well with the valve stem facing down. Rotate the tire until the jack
assembly is able to protrude through a wheel opening. Replace the
plastic stowage bins (if equipped) and foam load floor supports around
the 22 inch tire and wheel assembly.
If you are stowing a flat tire,place the tire in the spare tire well with
the valve stem facing down. Rotate the tire until the jack assembly is
able to protrude through a wheel opening.
If you are stowing the spare tire,place the spare in the spare tire
well in its original position.
4. Secure the wheel by replacing the washer and the wing nut and
turning the wing nut clockwise.
WHEEL LUG NUT TORQUE SPECIFICATIONS
Retighten the lug nuts to the specified torque within 100 miles (160 km)
after any wheel disturbance (rotation, flat tire, wheel removal, etc.).
Lug nut socket
size/Bolt sizeWheel lug nut torque*
ft-lb N•m
Lug nut socket size:
34
inch (19 mm) hex
Bolt size:12x20100 135
* Torque specifications are for nut and bolt threads free of dirt and
rust. Use only Ford recommended replacement fasteners.
WARNING:When a wheel is installed, always remove any
corrosion, dirt or foreign materials present on the mounting
surfaces of the wheel or the surface of the wheel hub, brake drum or
brake disc that contacts the wheel. Ensure that any fasteners that
attach the rotor to the hub are secured so they do not interfere with
the mounting surfaces of the wheel. Installing wheels without correct
metal-to-metal contact at the wheel mounting surfaces can cause the
wheel nuts to loosen and the wheel to come off while the vehicle is in
motion, resulting in loss of control.
Roadside Emergencies
271
2011 MKX(mkx)
Owners Guide, 1st Printing
USA(fus)

WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift and
dollies or flatbed equipment. Do not tow with a slingbelt. Ford Motor
Company has not approved a slingbelt towing procedure.
On FWD vehicles, if your vehicle is to be towed from the front, ensure
proper wheel lift equipment is used to raise the front wheels off the
ground. The rear wheels can be left on the ground when towed in this
fashion.
If your vehicle is to be towed from the rear using wheel lift equipment, it
is recommended that the front wheels (drive wheels) be placed on a
dolly to prevent damage to the automatic transmission.
On AWD vehicles, it isrequiredthat your vehicle be towed with a wheel
lift and dollies or flatbed equipment with all the wheels off the ground to
prevent damage to the automatic transmission, AWD system or vehicle.
Roadside Emergencies
276
2011 MKX(mkx)
Owners Guide, 1st Printing
USA(fus)

If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
Emergency towing
In case of a roadside emergency with a disabled vehicle (without access
to wheel dollies, car hauling trailer, or flatbed transport vehicle) your
vehicle (regardless of transmission powertrain configuration) can be flat
towed (all wheels on the ground) under the following conditions:
•Vehicle is facing forward so that it is being towed in a forward
direction.
•Place the transmission in N (Neutral). Refer toBrake-shift interlock
in theDrivingchapter for specific instructions if you cannot move the
gear shift lever into N (Neutral).
•Maximum speed is not to exceed 35 mph (56 km/h).
•Maximum distance is 50 miles (80 km).
Roadside Emergencies
277
2011 MKX(mkx)
Owners Guide, 1st Printing
USA(fus)

FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY)
More than 30 million Ford, Lincoln, and Mercury owners have discovered
the powerful protection of Ford ESP. It is the only extended service plan
backed by Ford Motor Company, and provides “peace of mind”
protection beyond the New Vehicle Limited Warranty coverage.
Up to 500+ Covered Vehicle Components
There are four, new-vehicle Extended Service Plans with different levels
of coverage. Ask your dealer for details.
PremiumCare –Our most comprehensive coverage. With over 500
covered components, this plan is so complete that we generally only
discuss what’s not covered!
ExtraCare –Covers 113 components, and includes many high-tech
items.
BaseCare –Covers 84 components.
PowertrainCare –Covers 29 critical components.
Ford ESP is honored by all Ford, Lincoln and Mercury Dealers in
the U.S. and CanadaIt’s the only extended service plan authorized and
backed by Ford Motor Company. That means you get:
•Reliable, quality service anywhere you go.
•Factory-trained technicians.
•Genuine Ford and MotorcraftParts.
Rental car reimbursement
If your vehicle is kept overnight for covered repairs,you are
eligible for rental car coverage, including Bumper-to-Bumper warranty
repairs, or manufacturer’s recalls.
Transferable coverage
If you sell your vehicle before your Ford ESP coverage expires, you can
transfer any remaining coverage to the new owner. Whenever you’re
ready to sell your car, prospective buyers may feel better about taking a
risk on your used vehicle. Ford ESP may add resale value!
Plus,exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and battery jump starts.
•Out-of-fuel and lock-out assistance.
•Travel expense reimbursement for lodging, meals and rental car.
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation.
Ford Extended Service Plan
337
2011 MKX(mkx)
Owners Guide, 1st Printing
USA(fus)

FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Ford
Extended Service Plan (ESP). Ford ESP is the only service contract
backed by Ford Motor Company. Depending on the plan you purchase,
Ford ESP provides benefits such as:
•Rental reimbursement
•Coverage for certain maintenance and wear items
•Protection against repair costs after your New Vehicle Limited
Warranty Coverage expires
•Roadside Assistance benefits
You may purchase Ford ESP from any participating Ford Motor Company
dealership. There are several Ford ESP plans available in various time,
distance and deductible combinations. Each plan is tailored to fit your
own driving needs, including reimbursement for towing and rental.
When you purchase Ford ESP, you receive peace-of-mind protection
throughout Canada and the United States, provided by a network of Ford
Motor Company dealers.
For more information, visit your local Ford of Canada dealer or
www.ford.ca to find the Ford Extended Service Plan that is right for you.
NOTE:Repairs performed outside of Canada and the United States are
not eligible for Ford ESP coverage. This information is subject to change.
Ford Extended Service Plan
340
2011 MKX(mkx)
Owners Guide, 1st Printing
USA(fus)

SPECIAL OPERATING CONDITIONS
If you operate your Ford/Lincoln/Mercury vehicleprimarilyin one of the
more demandingSpecial Operating Conditionslisted below, you will
need to have some items maintained more frequently. If you only
occasionallyoperate your vehicle under these conditions, it is not
necessary to perform the additional maintenance. For specific
recommendations, see your Ford or Lincoln Mercury dealership service
advisor or technician.
Towing a trailer or using a camper or car-top carrier
As required– Change engine oil and replace oil filter as indicated by
message center and perform services as listed in the
Normal Scheduled Maintenance chart.
Inspect frequently, service as
required.– See axle maintenance items under
Exceptions.
Every 30,000 miles (48,000 km)– Change automatic transmission fluid (except 6R80
transmission).
Every 60,000 miles (96,000 km)– Change manual transmission fluid.
Perform the services noted in the preceding table at the specified
time/mileage (km) period either within 3,000 miles (5,000 km) of the
OIL CHANGE REQUIRED message appearing in the message center or
when the time/mileage (km) reading indicates service is due.
Example #1:The OIL CHANGE REQUIRED message comes on at
28,751 miles (46,270 km); perform the 30,000 mile (48,000 km)
automatic transmission fluid replacement.
Example #2:The OIL CHANGE REQUIRED message hasnotcome on
but the odometer reads 30,000 miles (48,000 km); perform the engine air
filter replacement. (i.e., Intelligent Oil Life Monitor™ was reset at
25,000 miles [40,000 km].)
Scheduled Maintenance Guide
353
2011 MKX(mkx)
Owners Guide, 1st Printing
USA(fus)

SecuriCode keyless entry
system ........................................110
SecuriLock passive anti-theft
system ........................................112
Servicing your vehicle ..............294
SOS Post Crash Alert ...............158
Spare tire
(see Changing the Tire) ...........268
Spark plugs,
specifications .....................328, 332
Specification chart,
lubricants ...................................329
Speed control ..............................67
Starting your vehicle ........210–211
jump starting ..........................272
push button start system .......212
Steering wheel
controls ......................................77
tilting .........................................59
T
Tilt steering wheel ......................59
Tire Pressure Monitoring
System (TPMS)
Tires, Wheels and Loading ....193
Tires ...........................178–179, 265
alignment ................................186
care ..........................................182
changing ..........................265, 268
checking the pressure ............182
inflating ...................................180
label .........................................192replacing ..................................184
rotating ....................................186
safety practices .......................185
sidewall information ...............187
snow tires and chains ............197
spare tire .........................265, 268
terminology .............................179
tire grades ...............................179
treadwear ........................178, 183
Touchscreen features
(climate) ......................................39
Towing .......................................205
recreational towing .................209
trailer towing ..........................205
wrecker ....................................276
Transmission .............................226
brake-shift interlock (BSI) ....224
fluid, checking and adding
(automatic) .............................322
fluid, refill capacities ..............329
lubricant specifications ..........329
Turn signal ..................................49
U
Universal garage door opener ....79
V
Vehicle Identification Number
(VIN) ..........................................333
Vehicle loading ..........................198
Ventilating your vehicle ...........214
Index
366
2011 MKX(mkx)
Owners Guide, 1st Printing
USA(fus)

W
Warning lights (see Lights) .......12
Washer fluid ..............................297
Water, Driving through .............253
Windows
power .........................................63
rear wiper/washer .....................59Windshield washer fluid and
wipers
..........................................57
checking and adding fluid
.....297
replacing wiper blades
...297–298
Wrecker towing
.........................276
Index
367
2011 MKX(mkx)
Owners Guide, 1st Printing
USA(fus)