service LINCOLN MKX 2013 Owner's Manual

USING YOUR ALL-WHEEL DRIVE (AWD) SYSTEM (IF EQUIPPED)
AWD uses all four wheels to power the vehicle. This increases traction,
enabling you to drive over terrain and road conditions that a
conventional two-wheel drive vehicles cannot. The AWD system is active
all the time and requires no input from the operator.
Note:Your AWD vehicle is not intended for off-road use. The AWD
feature gives your vehicle some limited off-road capabilities in which
driving surfaces are relatively level, obstruction-free and otherwise
similar to normal on-road driving conditions. Operating your vehicle
under other than those conditions could subject the vehicle to excessive
stress which might result in damage which is not covered under your
warranty.
Note:When an AWD system fault is present, the warning Check AWD
will display in the message center. The AWD system is not functioning
correctly and defaulted to front-wheel drive. When this warning is
displayed, have your vehicle serviced at an authorized dealer.
Note:The AWD Off message may also be displayed in the message
center if the AWD system has overheated and defaulted to front-wheel
drive. This condition may occur if the vehicle was operated in extreme
conditions with excessive wheel slip, such as deep sand. To resume
normal AWD function as soon as possible, stop the vehicle in a safe
location and stop the engine for at least 10 minutes. After the engine has
been restarted and the AWD system has adequately cooled, the AWD Off
message will turn off and normal AWD function will return. The AWD Off
message will turn off when the system cools and normal AWD function
returns.
If your vehicle is equipped with AWD, a spare tire of a different size
other than the tire provided should never be used. If the mini-spare tire
is installed, the AWD system may disable automatically and enter
front-wheel drive only mode to protect driveline components. This
condition may be indicated by an AWD Off message in the information
display. If there is an AWD Off message in the message center from using
the spare tire, this indicator should turn off after reinstalling the repaired
or replaced normal road tire and cycling the ignition off and on. It is
recommended to reinstall the repaired or replaced road tire as soon as
possible. Major dissimilar tire sizes between the front and rear axles
could cause the AWD system to stop functioning and default to
front-wheel drive or damage the AWD system.
DRIVING IN SPECIAL CONDITIONS WITH AWD
AWD vehicles are equipped for driving on sand, snow, mud and rough
roads and have operating characteristics that are somewhat different
from conventional vehicles, both on and off the highway.
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Under severe operating conditions, the A/C may cycle on and off to
protect overheating of the engine.
Avoid excessive speed because vehicle momentum can work against you
and cause the vehicle to become stuck to the point that assistance may
be required from another vehicle. Remember, you may be able to back
out the way you came if you proceed with caution.
Mud and Water
If you must drive through high water, drive slowly. Traction or brake
capability may be limited.
When driving through water, determine the depth; avoid water higher
than the bottom of the wheel rims (for cars) or the bottom of the hubs
(for trucks) (if possible) and proceed slowly. If the ignition system gets
wet, the vehicle may stall.
Once through water, always try the brakes. Wet brakes do not stop the
vehicle as effectively as dry brakes. Drying can be improved by moving
your vehicle slowly while applying light pressure on the brake pedal.
Be cautious of sudden changes in vehicle speed or direction when you
are driving in mud. Even AWD vehicles can lose traction in slick mud. As
when you are driving over sand, apply the accelerator slowly and avoid
spinning your wheels. If the vehicle does slide, steer in the direction of
the slide until you regain control of the vehicle.
After driving through mud, clean off residue stuck to rotating driveshafts
and tires. Excess mud stuck on tires and rotating driveshafts causes an
imbalance that could damage drive components.
Note:Driving through deep water may damage the transmission.
If the front or rear axle is submerged in water, the axle lubricant and
PTU (power transfer unit) lubricant should be checked and changed if
necessary.
“Tread Lightly” is an educational
program designed to increase public
awareness of land-use regulations
and responsibilities in our nations
wilderness areas. Ford Motor
Company joins the U.S. Forest
Service and the Bureau of Land Management in encouraging you to help
preserve our national forest and other public and private lands by
“treading lightly.”
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Anti-lock Brake System (ABS)
This system helps you maintain steering control during emergency stops
by keeping the brakes from locking.
The ABS lamp momentarily illuminates when the ignition is
turned on. If the light does not illuminate during start up,
remains on or flashes, the ABS may be disabled and may need
to be serviced.
If the ABS is disabled, normal braking is still effective. If the
brake warning lamp illuminates with the parking brake released,
have your brake system serviced immediately.
HINTS ON DRIVING WITH ANTI-LOCK BRAKES
When the system is operating, the brake pedal will pulse and may travel
further. Maintain pressure on the brake pedal. You may also hear a noise
from the system. This is normal.
The ABS will not eliminate the dangers inherent when:
•you drive too closely to the vehicle in front of you.
•your vehicle is hydroplaning.
•you take corners too fast.
•the road surface is poor.
PARKING BRAKE
WARNING:If the parking brake is fully released, but the brake
warning lamp remains illuminated, the brakes may not be working
properly. See your authorized dealer as soon as possible.
WARNING:Always set the parking brake fully and make sure
that the gearshift is securely latched in P (Park).
To set the parking brake, press the parking brake pedal down to its
fullest extent.
To release the parking brake, press the parking brake pedal down again.
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PRINCIPLES OF OPERATION
The traction control system helps avoid drive wheel spin and loss of
traction.
If your vehicle begins to slide, the system applies the brakes to individual
wheels and, when needed, reduces engine power at the same time. If the
wheels spin when accelerating on slippery or loose surfaces, the system
reduces engine power in order to increase traction.
USING TRACTION CONTROL
In certain situations (e.g. stuck in snow or mud), turning the traction
control off may be beneficial as this allows the wheels to spin with full
engine power. Turn off the traction control system using the information
display control. Refer to theInformation Displayschapter.
System indicator lights and messages
WARNING:If a failure has been detected within the Traction
Control System, the stability control light will illuminate steadily.
Verify that the Traction Control System was not manually disabled using
the information display control. If the stability control light still
illuminates steadily, have the system serviced by an authorized dealer
immediately. Operating your vehicle with Traction Control disabled
could lead to an increased risk of loss of vehicle control, vehicle
rollover, personal injury and death.
The stability control light temporarily illuminates on engine
start-up and flashes when a driving condition activates the
stability system.
The stability control off light temporarily illuminates on engine
start-up and stays on when the traction control system is
turned off or if a problem occurs in the stability system.
When the traction control system is turned off or on, a message appears
in the information display showing system status.
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STEERING
To help prevent damage to the power steering system:
•Never hold the steering wheel at its furthest turning points (until it
stops) for more than three to five seconds while the engine is running.
•Do not operate the vehicle with a low power steering pump fluid
reservoir level (below the MIN mark on the reservoir).
•Some noise is normal during operation. If the noise is excessive, check
for low power steering pump fluid level before seeking service by your
authorized dealer.
•Heavy or uneven, steering efforts may be caused by low power
steering pump fluid level. Check for a low power steering pump fluid
level before seeking service by your authorized dealer.
•Do not fill the power steering reservoir above the MAX mark, as this
may result in leaks from the reservoir.
If the power steering system breaks down (or if the engine is turned off),
you can steer the vehicle manually, but it takes more effort.
If the steering wanders or pulls, check for:
•an improperly inflated tire.
•uneven tire wear.
•loose or worn suspension components.
•loose or worn steering components.
•improper steering alignment.
A high crown in the road or high crosswinds may also make the steering
seem to wander/pull.
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RECOMMENDED TOWING WEIGHTS
Powertrain Maximum GCWR - lb (kg) Maximum Trailer Weight -
lb (kg)
FWD 3.7L
18270 (3751) 2000 (907)
FWD 3.7L
28270 (3751) 3500 (1588)
AWD 3.7L
18440 (3828) 2000 (907)
AWD 3.7L
28440 (3828) 3500 (1588)
1Vehicles not equipped with a trailer tow package and vehicles equipped
with 22 inch wheels are limited to a 2000 lb (907 kg) trailer weight.
2Vehicles equipped with trailer tow package
ESSENTIAL TOWING CHECKS
Follow these guidelines to ensure safe towing:
•Do not tow a trailer until your vehicle has been driven at least
1000 miles (1600 kilometers).
•Consult your local motor vehicle laws for towing a trailer.
•Refer to the instructions included with towing accessories for the
proper installation and adjustment specifications.
•Service your vehicle more frequently if you tow a trailer. Refer to your
scheduled maintenance information.
For load specification terms found on the label and instructions on
calculating your vehicle’s load, refer to theLoad Carryingchapter.
Remember to account for the trailer tongue weight as part of the vehicle
load when calculating the total vehicle weight.
Trailer Tow Connector (Vehicles Equipped with a Trailer Tow/Prep
Package)
The trailer tow connector is located under the rear bumper, on the
driver’s side of the vehicle.
Color Function
1. Dark Green Right turn signal/brake lamp/hazard flasher
2. Yellow Left turn signal/brake lamp/hazard flasher
3. Brown Tail lamps/parking lamps
4. White Ground
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WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift and
dollies or flatbed equipment. Do not tow with a slingbelt. Ford Motor
Company has not approved a slingbelt towing procedure.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
Front-wheel drive (FWD) vehicles can be towed from the front if proper
wheel lift equipment is used to raise the front wheels off the ground. The
rear wheels can be left on the ground when towed in this fashion.
FWD vehicles can also be towed from the rear using wheel lift
equipment; however, the front wheels must be placed on a dolly to
prevent damage to the transmission.
All-wheel drive (AWD) vehicles must be towed with a wheel lift and dollies
or flatbed equipment, with all the wheels off the ground, to prevent damage
to the transmission, AWD system or vehicle. If the vehicle is towed by other
means or incorrectly, vehicle damage may occur.
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ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner manual portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Vehicles sold in the U.S. : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the Owner’s Guide
portfolio in the glove compartment.
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U.S. Lincoln vehicle customers who require Roadside Assistance, call
1-800-521-4140.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Lincoln vehicle customers call 1-800-521-4140.
Customers will be asked to submit their original receipts.
Vehicles sold in Canada : Getting roadside assistance
Canadian customers who require roadside assistance, call 1–800–665–2006.
Vehicles sold in Canada : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In Canada, the card is found in the Warranty
Guide in the glove box.
Canadian Roadside coverage and benefits may differ from the U.S.
coverage. Please refer to your Warranty Guide or visit our website at
www.ford.ca for information on Canadian services and benefits.
Canadian customers who need to obtain roadside information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD WARNING FLASHERS
The hazard flasher control is located on the instrument panel
by the radio. Use it when your vehicle is disabled and is
creating a safety hazard for other motorists.
•Press the flasher control and all front and rear direction signals will
flash.
•Press the flasher control again to turn them off.
Note:With extended use, the flashers may run down your battery.
FUEL CUT-OFF SWITCH
WARNING:Failure to inspect and if necessary repair fuel leaks
after a collision may increase the risk of fire and serious injury.
Ford Motor Company recommends that the fuel system be inspected by
an authorized dealer after any collision.
In the event of a moderate to severe collision, this vehicle is equipped
with a fuel pump shut-off feature that stops the flow of fuel to the
engine. Not every impact will cause a shut-off.
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GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
dealer. While any authorized dealer handling your vehicle line will
provide warranty service, we recommend you return to your selling
authorized dealer who wants to ensure your continued satisfaction.
Please note that certain warranty repairs require special training and/or
equipment, so not all authorized dealers are authorized to perform all
warranty repairs. This means that, depending on the warranty repair
needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraftparts, or remanufactured or other parts that are authorized
by Ford.
Away from home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.lincolnowner.com
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Guides
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
•Service specials and promotions.
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