roof LINCOLN MKZ 2010 User Guide

Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
10 30A* ABS valves
11 — Not used
12 30A* Heated/cooled seats
13 — Not used
14 — Not used
15 — Not used
16 15A** Transmission module
17 10A** Alternator
18 — Not used
19 — Not used
20 20A* Audio amplifier
21 20A* Audio amplifier
22 20A* Console power point
23 10A** PCM – Keep alive power, Canister
vent
24 — Not used
25 10A** A/C clutch (relay 43 power)
26 15A** Left headlamp (relay 42 power)
27 15A** Right headlamp (relay 44 power)
28 80A* Cooling fan motor
29 20A* Front power point
30 30A* Fuel relay (relay 54 power)
31 30A* Passenger power seat
32 30A* Driver power seat
33 20A* Moon roof motor power feed
34 — Not used
35 40A* Front A/C blower motor (relay 52
power)
36 1A Diode Fuel pump
37 1A Diode One-touch start
38 10A** Heated side mirrors
2010 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Roadside Emergencies
240

procedure outlined on the first page of theCustomer Assistancesection,
you may be eligible to participate in the BBB AUTO LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation and your
claim is eligible, you may participate in the arbitration process. An
arbitration hearing will be scheduled so that you can present your case
in an informal setting before an impartial person. The arbitrator will
consider the testimony provided and make a decision after the hearing.
You are not bound by the decision, but should you choose to accept the
BBB AUTO LINE decision, Ford must abide by the accepted decision as
well. Disputes submitted to the BBB AUTO LINE program are usually
decided within forty days after you file your claim with the BBB.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
2010 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Customer Assistance
259

WAXING
•Wash the vehicle first.
•Do not use waxes that contain abrasives; use Motorcraft Premium
Liquid Wax (ZC-53-A), which is available from your authorized dealer,
or an equivalent quality product.
•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will “gray” or stain the parts over time.
PAINT CHIPS
Your authorized dealer has touch-up paint to match your vehicle’s color.
Take your color code (printed on a sticker in the driver’s door jamb) to
your authorized dealer to ensure you get the correct color.
•Remove particles such as bird droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout before repairing paint chips.
•Always read the instructions before using the products.
ALUMINUM WHEELS AND WHEEL COVERS
Aluminum wheels and wheel covers are coated with a clearcoat paint
finish. In order to maintain their shine:
•Clean weekly with Motorcraft Wheel and Tire Cleaner (ZC-37-A),
which is available from your authorized dealer. Heavy dirt and brake
dust accumulation may require agitation with a sponge. Rinse
thoroughly with a strong stream of water.
•Never apply any cleaning chemical to hot or warm wheel rims or
covers.
•Some automatic car washes may cause damage to the finish on your
wheel rims or covers. Chemical-strength cleaners, or cleaning
chemicals, in combination with brush agitation to remove brake dust
and dirt, could wear away the clearcoat finish over time.
•Do not use hydrofluoric acid-based or high caustic-based wheel
cleaners, steel wool, fuels or strong household detergent.
•To remove tar and grease, use Motorcraft Bug and Tar Remover
(ZC-42), available from your authorized dealer.
2010 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Cleaning
264

Illuminated visor mirror .............69
Infant seats
(see Safety seats) .....................156
Inspection/maintenance (I/M)
testing ........................................296
Instrument panel
cleaning ...................................266
cluster ........................................12
lighting up panel and
interior .......................................55
J
Jack ............................................241
positioning ...............................241
storage .....................................241
Jump-starting your vehicle ......248
K
Keyless entry system
autolock .....................................90
keypad .....................................102
locking and unlocking
doors ........................................103
programming entry code .......102
Keys .....................................88, 105
positions of the ignition .........198
L
Lamps
autolamp system .......................53
bulb replacement
specifications chart ..................59
daytime running light ...............54
fog lamps ...................................54
headlamps .................................53
headlamps, flash to pass ..........55
instrument panel, dimming .....55
interior lamps ...........................58replacing bulbs .........................61
LATCH anchors .........................162
Lights, warning and indicator ....12
anti-lock brakes (ABS) ..........204
Load limits .................................191
Locks
autolock .....................................90
childproof ..................................94
doors ..........................................90
Lubricant specifications ...........302
Lug nuts ....................................247
Lumbar support, seats .............114
M
Message center .....................18–19
english/metric button ...............23
system check button ................21
warning messages .....................25
Mirrors .........................................76
automatic dimming rearview
mirror ........................................76
heated ........................................77
programmable memory ............98
side view mirrors (power) .......76
Moon roof ....................................82
Motorcraft parts ................269, 301
N
Navigation system .......................44
O
Octane rating ............................289
Oil (see Engine oil) ..................274
P
Parking brake ............................204
2010 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Index
316