service schedule LINCOLN MKZ 2012 User Guide

Genuine Ford parts and service
When planning your maintenance services, consider your dealership for
all your vehicle’s needs.
There are a lot of reasons why visiting your dealership for all your
service needs is a great way to help keep your vehicle running great.
Convenience
Many dealerships have extended evening and Saturday hours to make
your service visit more convenient. How’s that for quality service?
Factory-trained technicians
Service technicians participate in extensive factory-sponsored
certification training to help them become experts on the operation of
your vehicle. Ask your dealership about the training and certification
their technicians have received.
Genuine Ford and Motorcraftreplacement parts
Dealerships stock Ford and Motorcraftbranded replacement parts.
These parts meet or exceed Ford Motor Company’s specifications, and
we stand behind them. Parts installed at your dealership carry a
nationwide, 12 month/12,000 mile (20,000 km) parts and labor limited
warranty. Your dealer can give you details.
Value shopping for your vehicle’s maintenance needs
Your dealership recognizes the competitive landscape of maintenance and
light repair automotive services. With factory-trained technicians, and
one-stop service from routine maintenance like oil changes and tire
rotations to repairs like brake service, check out the value your dealers
can offer.
Owner checks and services
Certain basic maintenance checks and inspections should be performed
by the owner or a service technician at the intervals indicated. Service
information and supporting specifications are provided in this owner’s
guide.
Any adverse condition should be brought to the attention of your dealer
or qualified service technician as soon as possible for the proper service
advice. The owner maintenance service checks are generally not covered
by warranties so you may be charged for labor, parts or fluids used.
Scheduled Maintenance
325
2012 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

Multi-point inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help ensure your vehicle keeps
running great.
Multi-point inspection – Recommended each visit
Accessory drive belt(s) Half-shaft dust boots (if equipped)
Battery performance Horn operation
Clutch operation (if equipped) Radiator, cooler, heater and A/C hoses
Engine air filter Suspension component for leaks or
damage
Exhaust system Steering and linkage
Exterior lamps and hazard
warning system operationTires for wear and proper pressure,
including spare
Fluid levels*; fill if necessary Windshield for cracks, chips or pits
For oil and fluid leaks Washer spray and wiper operation
*Brake, coolant recovery reservoir, manual and automatic transmission
(with an underhood dipstick), power steering (if equipped) and
window washer
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It’s a comprehensive way to perform a
thorough inspection of your vehicle. It’s your checklist that gives you
immediate feedback on the overall condition of your vehicle. You’ll know
what’s been checked, what’s okay, as well as those things that may
require future or immediate attention. The multi-point vehicle inspection
is one more way to keep your vehicle running great!
Scheduled Maintenance
327
2012 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

Normal Scheduled Maintenance
At every oil change
interval as indicated
by the message
centerChange engine oil and filter
Rotate tires, inspect tire wear and measure tread
depth
Perform multi-point inspection (recommended)
Inspect automatic transmission fluid level (if
equipped with dipstick); consult dealer for
requirements
Inspect brake pads, shoes, rotors, drums, brake
linings, hoses and parking brake
Inspect cabin air filter (if equipped)
Inspect engine cooling system strength and hoses
Inspect exhaust system and heat shields
Inspect rear axle and U-joints; lubricate if
equipped with grease fittings (AWD vehicles)
Inspect half-shaft boots (if equipped)
Inspect steering linkage, ball joints, suspension,
tie-rod ends, driveshaft and U-joints; lubricate if
equipped with grease fittings
Inspect wheels and related components for
abnormal noise, wear, looseness or drag
Reset your Intelligent Oil Life Monitor™ after each engine oil and filter
change; refer to theInstrument Clusterchapter
Do not exceed one year or 10,000 miles (16,000 km) between
service intervals
Scheduled Maintenance
330
2012 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

SPECIAL OPERATING CONDITIONS
If you operate your vehicleprimarilyin any of the following conditions,
you need to perform additional maintenance as indicated. If you
occasionallyoperate your vehicle under any of these conditions, it is
not necessary to perform the additional maintenance. For specific
recommendations, see your dealership service advisor or technician.
Towing a trailer or using a camper or car-top carrier
As required Change engine oil and filter as indicated by
message center and perform services listed in the
Normal Scheduled Maintenance chart
Inspect frequently,
service as requiredInspect and lubricate U-joints
See axle maintenance items underExceptions
Every 30,000 miles
(48,000 km)Change automatic transmission fluid (except
Focus)
Every 60,000 miles
(96,000 km)Change manual transmission fluid
Perform the services in the preceding table when specified or within
3,000 miles (4,800 km) of the OIL CHANGE REQUIRED message
appearing in the message center.
Example #1:The OIL CHANGE REQUIRED message comes on at
28,751 miles (46,270 km); perform the 30,000 mile (48,000 km)
automatic transmission fluid replacement.
Example #2:The OIL CHANGE REQUIRED message hasnotcome on
but the odometer reads 30,000 miles (48,000 km); perform the engine air
filter replacement. (i.e., Intelligent Oil Life Monitor™ was reset at
25,000 miles [40,000 km].)
Scheduled Maintenance
335
2012 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

Extensive idling and/or low-speed driving for long distances as
in heavy commercial use (i.e. delivery, taxi, patrol car or livery)
As required Change engine oil and filter as indicated by
message center and perform services listed in the
Normal Scheduled Maintenance chart
Inspect frequently,
service as requiredReplace cabin air filter (if equipped)
Replace engine air filter
Every 30,000 miles
(48,000 km)Change automatic transmission fluid (except
Focus)
Every 60,000 miles
(96,000 km)Replace spark plugs
Perform the services in the preceding table when specified or within
3,000 miles (4,800 km) of the OIL CHANGE REQUIRED message
appearing in the message center.
Example #1:The OIL CHANGE REQUIRED message comes on at
28,751 miles (46,270 km); perform the 30,000 mile (48,000 km)
automatic transmission fluid replacement.
Example #2:The OIL CHANGE REQUIRED message hasnotcome on
but the odometer reads 30,000 miles (48,000 km); perform the engine air
filter replacement. (i.e., Intelligent Oil Life Monitor™ was reset at
25,000 miles [40,000 km].)
Scheduled Maintenance
336
2012 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

Operating in dusty conditions such as unpaved or dusty roads
Inspect frequently,
service as requiredReplace cabin air filter (if equipped)
Replace engine air filter
Every 5,000 miles
(8,000 km)Inspect the wheels and related components for
abnormal noise, wear, looseness or drag
Rotate tires, inspect tires for wear and measure
tread depth
Every 5,000 miles
(8,000 km) or
6 monthsChange engine oil and filter
Every 30,000 miles
(48,000 km)Change automatic transmission fluid (except
Focus)
Every 50,000 miles
(80,000 km)Change manual transmission fluid
Reset your Intelligent Oil Life Monitor™ after each engine oil and filter
change; refer to theInstrument Clusterchapter
Exclusive use of E85 (Flex Fuel Vehicles only)
Every oil change If ran exclusively on E85, fill the fuel tank full
with regular unleaded fuel
Scheduled Maintenance
337
2012 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

EXCEPTIONS
There are several exceptions to the Normal Schedule. They are listed below:
Normal vehicle axle maintenance:Rear axles and power take-off
(PTO) units with synthetic fluid and light-duty trucks equipped with
Ford-design axles are lubricated for life; do not check or change fluid
unless a leak is suspected, service is required or the assembly has been
submerged in water. During long periods of trailer towing with outside
temperatures above 70°F (21°C) and at wide-open throttle for long
periods above 45 mph (72 km/h), non-synthetic rear axle fluids should
be changed every 3,000 miles (4,800 km) or three months, whichever
comes first. This interval can be waived if the axle is filled with 75W140
synthetic gear fluid meeting Ford specification WSL-M2C192-A, part
number F1TZ-19580-B or equivalent. Add friction modifier XL-3
(EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear
axles (refer toMaintenance product specifications and capacitiesin
theMaintenance and Specificationschapter for details).
Police/Taxi/Livery vehicle axle maintenance:Change rear axle fluid
every 100,000 miles (160,000 km). Rear axle fluid change may be waived if
the axle was filled with 75W140 synthetic gear fluid meeting Ford
specification WSL-M2C192-A, part number FITZ-19580-B or equivalent. Add
four ounces (118 mL) of additive friction modifier XL-3 (EST-M2C118-A) or
equivalent for complete refill of Traction-Lok rear axles. The axle fluid
should be changed anytime the axle has been submerged in water
California fuel filter replacement:If the vehicle is registered in
California, the California Air Resources Board has determined that the
failure to perform this maintenance item will not nullify the emission
warranty or limit recall liability prior to the completion of the vehicle’s
useful life. Ford Motor Company, however, urges you to have all
recommended maintenance services performed at the specified intervals
and to record all vehicle service.
Class A Motorhome:Change brake fluid every two years.
Hot climate oil change intervals:If operating conditions are normal
and you drive your vehicle under typical, everyday conditionsandyou
are using an API performance category oil of SL or later (for example
SM, etc.) then you can follow the 7,500 mile (12,000 km) normal service
oil change intervals schedule. Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or locations with similar climates must
follow the oil change interval of 3,000 mile (4,800 km) if the owner is
using oils defined by the American Petroleum Institute (API)
performance category of API SK or earlier (for example SJ, etc).
Scheduled Maintenance
340
2012 MKZ(378)
Owners Guide, 1st Printing
USA(fus)