maintenance schedule LINCOLN MKZ 2012 Owners Manual

Customer Assistance 260
Reporting safety defects (U.S. only) 268
Reporting safety defects (Canada only) 268
Cleaning 269
Maintenance and Specifications 276
Engine compartment 278
Engine oil 280
Battery 283
Engine coolant 285
Fuel information 291
Air filter(s) 306
Part numbers 310
Maintenance product specifications and capacities 311
Engine data 314
Accessories 317
Ford Extended Service Plan 319
Scheduled Maintenance 323
Normal scheduled maintenance and log 329
Index 342
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Copyright © 2011 Ford Motor Company
Table of Contents
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System check and vehicle feature customization
Press the SETUP button repeatedly
to cycle the message center through
the following features:
RESET FOR SYSTEM CHECK
When this message appears, press
the RESET button and the message
center will begin to cycle through
the following systems and provide a
status of the item if needed.
1. XXX% OIL LIFE
2. DOORS STATUS
3. TRUNK CLOSED
4. BLIND SPOT SYSTEM (if equipped)
5. CROSS TRAFFIC SYSTEM (if equipped)
6. BRAKE SYSTEM
7. FUEL LEVEL
8. MYKEY DISTANCE (If MyKeyis programmed)
9. MYKEY(S) PROGRAMMED
10. ADMIN KEYS PROGRAMMED
Note:Some systems show a message only if a condition is present.
OIL LIFE
This displays the remaining oil life.
An oil change is required whenever indicated by the message center and
according to the recommended maintenance schedule. USE ONLY
RECOMMENDED ENGINE OILS.
To reset the oil monitoring system to 100% after each oil change,
perform the following:
1. Press and release SETUP to display “OIL LIFE XXX% HOLD RESET =
NEW”.
2. Press and hold RESET for two seconds and release to reset the oil life
to 100%.
Instrument Cluster
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CABIN AIR FILTER
Your vehicle is equipped with a cabin air filter, located behind the glove
box. The particulate air filtration system is designed to reduce the
concentration of airborne particles such as dust, spores and pollen in the
air being supplied to the interior of the vehicle. This system provides the
following benefits:
•Improves driving comfort by reducing particle concentration.
•Improves the interior compartment cleanliness.
•Protects the climate control components from particle deposits.
Note:A cabin air filter must be installed at all times to prevent foreign
objects from entering the system. Running the system without a filter in
place could result in degradation or damage to the system.
For replacement intervals, refer to theScheduled Maintenancechapter.
For more information regarding your filter, see your authorized dealer.
Climate Controls
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Climate controlled seats air filter replacement (if equipped)
The climate controlled seat system includes air filters that must be
replaced periodically. Refer toScheduled maintenance information.
•There is a filter located under
each front seat.
•The filter can be accessed from the 2nd row foot-well area. Move the
front seats all the way to the full front and full up positions to ease
access.
To remove an air filter:
1. Turn the vehicle off.
2. Push up on the outside rigid edge
of the filter and rotate toward the
front of the vehicle once tabs are
released.
3. Remove filter.
Seating and Safety Restraints
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Tire rotation
Rotating your tires at the recommended interval (as indicated in the
Scheduled Maintenancechapter) will help your tires wear more evenly,
providing better tire performance and longer tire life.
•Front-wheel drive
(FWD)/All-wheel drive (AWD)
vehicles (front tires at top of
diagram)
Sometimes irregular tire wear can be corrected by rotating the tires.
Note:If your tires show uneven wear ask an authorized dealer to check
for and correct any wheel misalignment, tire imbalance or mechanical
problem involved before tire rotation.
Note:Your vehicle may be equipped with a dissimilar spare tire/wheel. A
dissimilar spare tire/wheel is defined as a spare tire and/or wheel that is
different in brand, size or appearance from the road tires and wheels. If
you have a dissimilar spare tire/wheel it is intended for temporary use
only and should not be used in a tire rotation.
Note:After having your tires rotated, inflation pressure must be checked
and adjusted to the vehicle requirements.
Tires, Wheels and Loading
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GETTING THE SERVICES YOU NEED
Away from home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
lincolnowner.com
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Guides
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
•Service specials and promotions.
In Canada:
Mailing address
Lincoln Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-387-9333
Online
www.lincolncanada.com
Customer Assistance
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Online
Additional information and resources are available online at
fordowner.com
These are some of the items that can be found online:
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Guides
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
•Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Additional assistance
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies, please contact the Ford Customer Relationship Center
In order to help you serve you better, please have the following
information available when contacting a Customer Relationship Center:
•Vehicle Identification Number (VIN)
•Your telephone number (home and business)
•The name of the authorized dealer and city where located
Customer Assistance
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SERVICE RECOMMENDATIONS
To help you service your vehicle, we providescheduled maintenance
informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check yourWarranty Guideto
find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraftparts are designed and built to
provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning material (such as cigarettes)
away from the battery and all fuel related parts.
Working with the engine off
1. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
2. Turn off the engine and remove the key.
3. Block the wheels to prevent the vehicle from moving unexpectedly.
Working with the engine on
WARNING:To reduce the risk of vehicle damage and/or
personal burn injuries, do not start your engine with the air
cleaner removed and do not remove it while the engine is running.
1. Set the parking brake and shift to P (Park).
2. Block the wheels.
Maintenance and Specifications
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To prolong the life of the wiper blades, it is highly recommended to
scrape off the ice on the windshield before turning on the wipers. The
layer of ice has many sharp edges and can damage the micro edge of the
wiper rubber element.
ENGINE OIL
Checking the engine oil
Refer to thescheduled maintenance informationfor the appropriate
intervals for checking the engine oil.
1. Make sure the vehicle is on level ground.
2. Turn the engine off and wait 15 minutes for the oil to drain into the
oil pan.
3. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
4. Open the hood. Protect yourself from engine heat.
5. Locate and carefully remove the engine oil level dipstick.
6. Wipe the dipstick clean. Insert
the dipstick fully, then remove it
again.
Maintenance and Specifications
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3. Recheck the engine oil level. Make sure the oil level is not above the
normal operating range on the engine oil level dipstick.
4. Install the dipstick and ensure it is fully seated.
5. Fully install the engine oil filler cap by turning the filler cap clockwise
until it stops.
To avoid possible oil loss, DO NOT operate the vehicle with the
engine oil level dipstick and/or the engine oil filler cap removed.
Engine oil and filter recommendations
Look for this certification
trademark.
Use SAE 5W-20 engine oil
Only use oils certified for gasoline engines by the American Petroleum
Institute (API). An oil with this trademark symbol conforms to the
current engine and emission system protection standards and fuel
economy requirements of the International Lubricant Standardization and
Approval Committee (ILSAC), comprised of U.S. and Japanese
automobile manufacturers.
To protect your engine and engine’s warranty, use MotorcraftSAE
5W-20 or an equivalent SAE 5W-20 oil meeting Ford specification
WSS-M2C945-A.SAE 5W-20 oil provides optimum fuel economy and
durability performance meeting all requirements for your
vehicle’s engine.Refer toMaintenance product specifications and
capacitieslater in this chapter for more information.
Do not use supplemental engine oil additives, cleaners or other engine
treatments. They are unnecessary and could lead to engine damage that
is not covered by Ford warranty.
Change your engine oil and filter according to the appropriate schedule
listed in thescheduled maintenance information.
Maintenance and Specifications
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