roof LINCOLN MKZ 2017 User Guide

Disputes submitted to the BBB AUTO LINE
program are usually decided within forty days
after you file your claim with the BBB. You
are not bound by the decision, and may
reject the decision and proceed to court
where all findings of the BBB Auto Line
dispute, and decision, are admissible in the
court action. Should you choose to accept
the BBB AUTO LINE decision, Ford is then
bound by the decision, and must comply with
the decision within 30 days of receipt of your
acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application. You
will be asked for your name and address,
general information about your new vehicle,
information about your warranty concerns,
and any steps you have already taken to try
to resolve them. A Customer Claim Form will
be mailed that will need to be completed,
signed and returned to the BBB along with
proof of ownership. Upon receipt, the BBB
will review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by calling
BBB AUTO LINE at 1-800-955-5100, or
writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center at
1-800-392-3673.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation. UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where you
continue to feel that the efforts by Ford of
Canada and the authorized dealer to resolve
a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada
participates in an impartial third party
mediation/arbitration program administered
by the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
270
MKZ (CC9) Canada/United States of America, enUSA, First Printing Customer Assistance

Protected components
Fuse amp rating
Fuse or relay number
Moonroof.
30A 3
1
Starter relay.
-
2
Rain sensor.
15A 1
3
Blower motor relay.
-
4
Power point 3 - Back of console.
20A 3
5
Not used.
-
6
Powertrain control module - vehicle power 1.
20A 1
7
Powertrain control module power.
Powertrain control module - vehicle power 2.
20A 1
8
Emissions components.
Powertrain control module relay.
-
9
Power point 1 - driver front.
20A 3
10
Powertrain control module - vehicle power 4.
15A 2
11
Ignition coils.
Powertrain control module - vehicle power 3.
15A 2
12
277
MKZ (CC9) Canada/United States of America, enUSA, First Printing Fuses

Protected components
Fuse amp rating
Fuse or relay number
Front climate controlled seats.
30A 1
77
Not used.
-
78
Blower motor.
40A 2
79
Wiper motor 2.
25A 1
80
Inverter.
40A 1
81
Not used.
–
82
Transmission Range Control Module shifter.
20A 1
83
Starter solenoid.
30A 1
84
Wide open panoramic roof 2.
30A 1
85
Not used.
-
86
Anti-lock brake system pump.
60A 2
87
1 M-type fuse.
2 J-type fuse.
286
MKZ (CC9) Canada/United States of America, enUSA, First Printing Fuses

Protected components
Fuse amp rating
Fuse or relay number
Not used (spare).
5A 2
22
Delayed accessory (power inverter logic all smart window
logic, driver window switch).
10A 1
23
Rear sunshade.
Moonroof.
Panoramic roof.
Central lock-unlock.
20A 1
24
Driver door (window, mirror).
30A 1
25
Front passenger door (window, mirror).
30A 1
26
Moonroof.
30A 1
27
Amplifier.
20A 1
28
Rear driver side door (window).
30A 1
29
Rear passenger side door (window).
30A 1
30
Not used (spare).
15A 1
31
290
MKZ (CC9) Canada/United States of America, enUSA, First Printing Fuses

Exterior Plastic Parts
For routine cleaning we recommend
Motorcraft Detail Wash. If tar or grease spots
are present, we recommend Motorcraft Bug
and Tar Remover.
Stripes or Graphics (If Equipped)
Hand washing your vehicle is preferred
however, pressure washing may be used
under the following conditions:
• Do not use water pressure higher than
2,000 psi (14,000 kPa)
.
• Do not use water hotter than 179°F (82°C).
• Use a spray with a 40° wide spray angle
pattern.
• Keep the nozzle at a
12 in (305 mm)
distance and 90° angle to your vehicle's
surface.
Note: Holding the pressure washer nozzle
at an angle to the vehicle's surface may
damage graphics and cause the edges to
peel away from the vehicle's surface. Underbody
Flush the complete underside of your vehicle
frequently. Keep body and door drain holes
free of debris or foreign material.
Under Hood
For removing black rubber marks from under
the hood we recommend Motorcraft Wheel
and Tire Cleaner or Motorcraft Bug and Tar
Remover.
WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your vehicle
in a shaded area out of direct sunlight.
Always wash your vehicle before applying
wax.
•
Use a quality wax that does not contain
abrasives.
• Follow the manufacturer’ s instructions to
apply and remove the wax. •
Apply a small amount of wax in a
back-and-forth motion, not in circles.
• Do not allow wax to come in contact with
any non-body (low-gloss black) colored
trim. The wax will discolor or stain the
parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should feel
smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
322
MKZ (CC9) Canada/United States of America, enUSA, First Printing Vehicle Care

For a complete listing of the accessories that
are available for your vehicle, please contact
your authorized dealer or visit our online
store at:
Web Address (United States)
www.Accessories.Lincoln.com Web Address (Canada)
www.LincolnCanada.com
Lincoln Motor Company will repair or replace
any properly authorized dealer-installed
Lincoln Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period, as
well as any component damaged by the
defective accessories.
Lincoln Motor Company will warrant your
Lincoln accessory through the warranty that
provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty. Contact an authorized dealer for details and
a copy of the warranty.
Exterior Style
•
Bumper protectors.
• Side-window deflectors.
• Wheels.
Interior Style
• All-weather floor mats.
• Premium carpeted floor mats.
Lifestyle
• Ash cup (smoker's packages).
• Cargo area protector.
• Cargo net.
• Cargo organizer.
• Roof racks and carriers*.
• Tablet cradle*.
Peace of Mind
• Car covers*.
• Remote start. •
Roadside assistance kit*.
• Vehicle security system.
• Wheel locks.
*Lincoln Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Lincoln Licensed
Accessories, and does not design or test
these accessories to Lincoln Motor Company
engineering requirements. Contact an
authorized Lincoln dealer for the
manufacturer's limited warranty details and
request a copy of the Lincoln Licensed
Accessories product limited warranty from
the accessory manufacturer.
491
MKZ (CC9) Canada/United States of America, enUSA, First Printing Accessories

Linking a PreSet Position to your Remote
Control or Intelligent Access Key Fob.......146
Saving a PreSet Position...................................145
Message Center See: Information Displays.................................108
Mirrors See: Heated Windows and Mirrors.................
137
See: Windows and Mirrors.................................93
Mobile Communications Equipment
...........14
Moonroof..........................................................98 Bounce-Back..........................................................99
Opening and Closing the Moonroof................99
Motorcraft Parts - 2.0L................................369
Motorcraft Parts - 3.0L
..................................371
MyKey Troubleshooting................................63
MyKey™..............................................................60 Principle of Operation.........................................60
N
Navigation......................................................444 cityseeker.............................................................453
Destination Mode...............................................445
Map Mode............................................................444
Navigation Map Updates..................................453
Navigation Menu................................................450
SiriusXM Traffic and Travel Link......................
453
Waypoints.............................................................452 Normal Scheduled Maintenance
.............499
Intelligent Oil-Life Monitor™.............................499
Maintenance Intervals........................................501
O
Oil Change Indicator Reset.......................302
Oil Check See: Engine Oil Check.......................................301
Opening and Closing the Hood...............295
Ordering Additional Owner's Literature......................................................272
Obtaining a French Owner’ s Manual............272
Overhead Console.......................................158
P
Parking Aids
....................................................199
Principle of Operation........................................199
Passive Anti-Theft System............................75 SecuriLock..............................................................75
PATS See: Passive Anti-Theft System........................75
Perchlorate........................................................12
Personal Safety System ™
..............................43
How Does the Personal Safety System
Work?...................................................................43 Phone..............................................................436
During a Phone Call............................................441
Making Calls........................................................440
Pairing Your Cell Phone for the First
Time...................................................................436
Phone Menu.........................................................437
Receiving Calls.....................................................441
Smartphone Connectivity.................................443
Text Messaging...................................................442
Post-Crash Alert System.............................264 Spinout Detection..............................................264
Power Door Locks See: Locking and Unlocking..............................65
Power Seats.....................................................141 Four-Way Power Lumbar...................................143
Multi-Contour Front Seats With Active Motion
........................................................................\
.....143
Power Lumbar......................................................143
Power Windows
..............................................93
Accessory Delay...................................................94
Bounce-Back..........................................................93
One-Touch Down..................................................93
One-Touch Up.......................................................93
Window Lock..........................................................94
Pre-Collision Assist......................................238 Using the Pre-Collision Assist System..........239
Protecting the Environment..........................16
557
MKZ (CC9) Canada/United States of America, enUSA, First Printing Index

Side Airbags.....................................................49
Side Sensing System..................................202 Obstacle Distance Indicator............................202
Sitting in the Correct Position....................139
Snow Chains See: Using Snow Chains..................................352
Special Notices
.................................................13
New Vehicle Limited Warranty...........................13
On Board Diagnostics Data Link Connector............................................................14
Special Instructions...............................................13
Special Operating Conditions Scheduled Maintenance...............................................503
Exceptions............................................................506
Speed Control See: Cruise Control.............................................215
Stability Control.............................................196 Principle of Operation........................................196
Starting a Gasoline Engine
.........................160
Automatic Engine Shutdown.............................161
Failure to Start.......................................................161
Fast Restart...........................................................160
Guarding Against Exhaust Fumes..................162
Important Ventilating Information...................
162
Stopping the Engine When Your Vehicle is Moving...............................................................162
Stopping the Engine When Your Vehicle is Stationary..........................................................162 Starting and Stopping the Engine.............159
General Information............................................159
Steering...........................................................237 Electric Power Steering.....................................237
Steering Wheel
................................................78
Storage Compartments...............................158
Sunroof See: Moonroof.......................................................98
Sun Shades......................................................98
Sun Visors.........................................................98 Illuminated Vanity Mirror.....................................
98
Supplementary Restraints System
.............44
Principle of Operation..........................................44
Symbols Glossary
..............................................7
SYNC™ 3..........................................................390 General Information...........................................390
SYNC™ 3 Troubleshooting..........................474
T
Technical Specifications See: Capacities and Specifications................367
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).........................269
Tire Care
.........................................................337
Glossary of Tire Terminology..........................339
Information About Uniform Tire Quality
Grading.............................................................338 Information Contained on the Tire
Sidewall............................................................340
Temperature A B C.............................................339
Traction AA A B C...............................................338
Treadwear.............................................................338
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit....................330
Tire Pressure Monitoring System
.............353
Changing Tires With a Tire Pressure
Monitoring System.........................................354
Understanding Your Tire Pressure Monitoring System .............................................................355
Tire Repair Kit See: Tire Sealant and Inflator Kit....................330
Tire Sealant and Inflator Kit.......................330 First Stage: Reinflating the Tire with Sealing
Compound and Air........................................332
General Information...........................................330
Second Stage: Checking Tire Pressure.......335
Tips for Use of the Kit.........................................331
What to do after the Tire has been Sealed...............................................................335
What to do when a Tire Is Punctured............332
Tires See: Wheels and Tires......................................330
Towing a Trailer.............................................249 Load Placement..................................................249
559
MKZ (CC9) Canada/United States of America, enUSA, First Printing Index