Key LINCOLN MKZ 2017 Workshop Manual

To call a number in your contacts, select:
Action and Description
Menu Item
You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the number
that you want to call. The
system begins the call.
Contacts
To call a number from your recent calls,
select: Action and Description
Menu Item
You can then select an entry
that you want to call. The
system begins the call.
Recent Call
List
To call a number that is not stored in your
phone, select: Action and Description
Menu Item Action and Description
Menu Item
Select the digits of the
number you wish to call.
Phone
Keypad
The system begins the call.
Call
Pressing the backspace button deletes the
last digit you typed.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available.
To accept the call, select: Menu Item
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel. To reject the call, select: Menu Item
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
Ignore the call by doing nothing. SYNC 3
logs it as a missed call.
During a Phone Call
During a phone call, the contacts name and
number display on the screen along with the
call duration.
The phone status items are also visible:
• Signal Strength.
• Battery.
• 911 Assist (United States and Canada
Only). See Settings (page 457).
You can select any of the following during
an active phone call:
441
MKZ (CC9) Canada/United States of America, enUSA, First Printing SYNC™ 3

Item
Immediately end a
phone call. You can
also press the button
on the steering
wheel.
End Call
Press this to access
the phone keypad.
Keypad Item
Mute You can switch the
microphone off so
the caller does not
hear you.
Transfer the call to
the cell phone or
back to SYNC 3.
Privacy Text Messaging
Note:
Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
Note: Certain features in text messaging are
speed-dependent and not available when
your vehicle is traveling at speeds over
3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displa\
ys a pop-up with the caller name and ID, if supported by
your cell phone. You can select: Action and Description
Menu Item
Have SYNC 3 read the message to you.
Hear It
View the text on the touchscreen.
View
To call the sender.
Call
You can select from 15 preset messages. Press the message that you would \
like to use and confirm
to send the message. SYNC 3 confirms when the message is sent successfully.
Reply
To exit the screen.
Close
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MKZ (CC9) Canada/United States of America, enUSA, First Printing SYNC™ 3

Ambient Lighting (If Equipped)
Tap a color once to active ambient lighting.
This sets the color to the highest intensity.
You can drag the colors up and down to
increase or decrease the intensity.
To switch ambient lighting off, press the
active color once or drag the active color all
the way down to zero intensity. Vehicle
Note:
You vehicle may not have all of these
features.
You can select the following features to
update their settings. Door Keypad Code
Select this button to add or erase a personal
door keypad code. To add or erase a
personal code, you first need to enter the
five-digit factory set code. You can find this
code on the owner's wallet card in the glove
box or from your authorized dealer.
Camera Settings
To make adjustments using the touchscreen, select: Action and Description
Message
Camera Settings
Then select from the following: You can enable or disable this option using the slider.
Rear Camera Delay
You can find more information on the rear-view camera system in the parki\
ng aids chapter of your owner manual.
472
MKZ (CC9) Canada/United States of America, enUSA, First Printing SYNC™ 3

Voice command issues
Possible solution
Possible cause
Issue
Make sure that you are saying the name exactly as it appears on your
phone. For example, if your contact is "Joe Wilson", say "Call Joe
Wilson". If your contact name is "Mom", say "Call Mom".
You may not be saying the name exactly
as it appears on your phonebook.
SYNC 3 does not under-
stand or is calling the
wrong contact when I want
to make a call.
Make sure that your contact names do not have any special characters
like *, - or +.
The contact name may contain special
characters.
SYNC 3 applies the phonetic pronunciation rules of the selected
language to the contact names stored on your cell phone.
You may not be saying the name exactly
as it appears on your phonebook.
The SYNC 3 voice control
system is having trouble
recognizing foreign names
stored on my cell phone.
Helpful Hint: You can select your contact manually. Press PHONE.
Select the option for phonebook and then contact name. Press the
soft-key option to hear it. SYNC 3 will read the contact name to you,
giving you some idea of the pronunciation it is expecting.
487
MKZ (CC9) Canada/United States of America, enUSA, First Printing SYNC™ 3

A
A/C
See: Climate Control...........................................134
About This Manual............................................7
ABS See: Brakes...........................................................188
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................188
Accessories....................................................491 Exterior Style........................................................491
Interior Style..........................................................491
Lifestyle..................................................................491
Peace of Mind......................................................491
Accessories See: Replacement Parts Recommendation.....13
ACC See: Using Adaptive Cruise Control..............216
Active Park Assist.........................................203 Deactivating the Active Park Assist
Feature.............................................................209
Parallel Parking, Perpendicular Parking, Parallel Park Out Assist................................203
Troubleshooting the System...........................209
Adaptive Headlamps.....................................89
Adjusting the Headlamps............................315 Horizontal Aim Adjustment...............................316 Vertical Aim Adjustment....................................315
Adjusting the Steering Wheel......................78 Power Tilt and Telescope Steering
Column................................................................78
AFS See: Adaptive Headlamps..................................89
Airbag Disposal
...............................................53
Air Conditioning See: Climate Control...........................................134
Air Filter See: Changing the Engine Air Filter...............319
Alarm See: Anti-Theft Alarm...........................................76
All-Wheel Drive
..............................................179
Ambient Lighting............................................92
Anti-Theft Alarm..............................................76
Arming the Alarm..................................................77
Disarming the Alarm.............................................77
Appendices....................................................527
Apps
.................................................................454
........................................................................\
.........454
SiriusXM Traffic and Travel Link.....................456
Audible Warnings and Indicators..............107 Headlamps On Warning Chime.......................
107
Key in Ignition Warning Chime.........................107
Keyless Warning Alert........................................107
Parking Brake On Warning Chime
..................107 Audio Control
...................................................79
Seek, Next or Previous........................................79
Audio System
................................................386
General Information...........................................386
Audio Unit - Vehicles With: Premium AM/ FM/CD...........................................................387
Auto Hold.........................................................191 Using Auto Hold..................................................193
Autolamps.........................................................85 Windshield Wiper Activated Headlamps........86
Automatic Climate Control..........................134 Automatic Fan Settings......................................136
Automatic High Beam Control
....................88
Activating the System..........................................89
Manually Overriding the System......................89
Automatic Transmission...............................173 Automatic Transmission Adaptive
Learning.............................................................177
Brake-Shift Interlock Override.........................176
If Your Vehicle Gets Stuck In Mud or Snow...................................................................177
Push Button Shift Transmission........................173
SelectShift Automatic ™ Transmission.............175
Automatic Transmission Fluid Check............................................................307
6F35/HF35 transmission..................................307
6F50/6F55 Transmission.................................308
Autowipers.......................................................82
551
MKZ (CC9) Canada/United States of America, enUSA, First Printing Index

Auxiliary Power Points.................................156
110 Volt AC Power Point....................................156
12 Volt DC Power Point......................................156
Locations...............................................................156
AWD See: All-Wheel Drive...........................................179
B
Battery See: Changing the 12V Battery........................312
Blind Spot Information System..................231 Switching the System Off and On..................233
System Errors......................................................233
Using the System................................................231
Bonnet Lock See: Opening and Closing the Hood............295
Booster Seats..................................................28
Types of Booster Seats.......................................29
Brake Fluid Check..........................................311
Brakes..............................................................188 General Information............................................188
Breaking-In....................................................256
Bulb Specification Chart..............................316
C
Cabin Air Filter
...............................................138 California Proposition 65
...............................12
Capacities and Specifications - 2.0L.......374 Specifications......................................................375
Capacities and Specifications - 3.0L.......379 Specifications.......................................................381
Capacities and Specifications...................367
Car Wash See: Cleaning the Exterior................................
321
Center Console..............................................158 Rear Seat Armrest...............................................158
Changing a Bulb
............................................316
Lamp Assembly Condensation........................316
Replacing Bulbs...................................................316
Changing a Fuse..........................................292 Fuses.....................................................................292
Changing a Road Wheel.............................357 Changing a Road Wheel Procedure..............
359
Dissimilar Spare Wheel and Tire Assembly Information......................................................358
Stowing the Flat Tire..........................................363
Stowing the Flat Tire Using the Retainer Strap..................................................................363
Changing the 12V Battery...........................312
Changing the Engine Air Filter..................319
Changing the Wiper Blades........................314
Checking MyKey System Status.................62 MyKey Distance....................................................62
Number of Admin Keys.......................................63 Number of MyKeys...............................................62
Checking the Wiper Blades........................314
Child Restraint and Seatbelt Maintenance...................................................41
Child Restraint Positioning
............................31
Child Safety.......................................................17
General Information...............................................17
Child Safety Locks..........................................32 Left-Hand Side.......................................................33
Right-Hand Side....................................................33
Cleaning Leather Seats..............................326
Cleaning Products
.......................................320
Cleaning the Alloy Wheels.........................327
Cleaning the Engine....................................322
Cleaning the Exterior
....................................321
Exterior Chrome Parts........................................321
Exterior Plastic Parts..........................................322
Stripes or Graphics............................................322
Underbody...........................................................322
Under Hood.........................................................322
Cleaning the Instrument Panel and Instrument Cluster Lens
...........................325
Cleaning the Interior....................................323
Cleaning Alcantara Microfiber Cloth
Fabric................................................................324
Cleaning the Windows and Wiper Blades
...........................................................323
Clearing All MyKeys.......................................62
552
MKZ (CC9) Canada/United States of America, enUSA, First Printing Index

Climate............................................................432
Climate Control..............................................134
Climate Controlled Seats............................148
Cooled Seats........................................................149
Coolant Check See: Engine Coolant Check............................303
Crash Sensors and Airbag Indicator
..........52
Creating a MyKey............................................61 Programming or Changing Configurable
Settings...............................................................62
Cross Traffic Alert.........................................233 False Alerts...........................................................237
Switching the System Off and On..................237
System Errors......................................................237
System Lights, Messages and Audible
Alerts.................................................................236
System Limitations.............................................236
Using the System...............................................233
Cruise Control
.................................................80
Principle of Operation........................................215
Type 1.......................................................................80
Type 2......................................................................80
Cruise control See: Using Cruise Control................................
215
Customer Assistance..................................267 D
Data Recording
..................................................9
Event Data Recording...........................................10
Service Data Recording.........................................9
Daytime Running Lamps
...............................87
Type 1 - Conventional
(Non-Configurable)...........................................87
Type 2 - Configurable..........................................87
Direction Indicators
........................................90
Lane Change.........................................................90
Drive Control
..................................................241
LINCOLN DRIVE CONTROL.............................241
Driver Alert
.....................................................225
Using Driver Alert...............................................225
Driver and Passenger Airbags....................45 Children and Airbags...........................................46
Proper Driver and Front Passenger Seating
Adjustment.........................................................46
Driver and Passenger Knee Airbags.........50
Driving Aids...................................................225
Driving Hints..................................................256
Driving Through Water
...............................256
DRL See: Daytime Running Lamps............................87 E
Economical Driving
......................................256
Electric Parking Brake..................................189
Applying the electric parking brake...............189
Applying the electric parking brake when the
vehicle is moving............................................190
Battery With No Charge.....................................191
Releasing the electric parking brake.............190
Emission Control System
.............................170
On-Board Diagnostics (OBD-II).........................171
Readiness for Inspection/Maintenance (I/M)
Testing................................................................172
End User License Agreement...................527 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ....................................527
Engine Block Heater....................................163 Using the Engine Block Heater.......................163
Engine Coolant Check................................303 Adding Coolant...................................................304
Engine Coolant Temperature
Management...................................................306
Fail-Safe Cooling................................................305
Recycled Coolant...............................................305
Severe Climates.................................................305
Engine Immobilizer See: Passive Anti-Theft System........................75
553
MKZ (CC9) Canada/United States of America, enUSA, First Printing Index

General Maintenance Information...........495
Multi-Point Inspection........................................498
Owner Checks and Services...........................497
Protecting Your Investment.............................495
Why Maintain Your Vehicle?............................495
Why Maintain Your Vehicle at Your Dealership?......................................................495
Getting Assistance Outside the U.S. and Canada..........................................................271
Getting the Services You Need
................267
Away From Home...............................................267
Global Opening and Closing.......................94 Closing the Windows...........................................94
Opening the Windows.........................................94
H
Hazard Warning Flashers...........................260
Headlamp Adjusting See: Adjusting the Headlamps........................315
Headlamp Exit Delay
......................................87
Head Restraints.............................................139
Adjusting the Head Restraint...........................140
Tilting Head Restraints .......................................141
Heated Seats
..................................................147
Front Seats............................................................147
Rear Seats.............................................................148
Heated Steering Wheel..................................81 Heated Windows and Mirrors....................137
Heated Exterior Mirrors......................................
137
Heated Rear Window ..........................................137
Heated Wiper Park..............................................138
Heating See: Climate Control...........................................134
Hints on Controlling the Interior Climate..........................................................136
Cooling the Interior Quickly..............................137
General Hints........................................................136
Heating the Interior Quickly..............................137
Recommended Settings for Cooling .............137
Recommended Settings for Heating..............137
Side Window Defogging in Cold Weather.............................................................137
Hints on Driving With Anti-Lock Brakes...........................................................188
Home Screen
................................................407
Hood Lock See: Opening and Closing the Hood............295
I
In California (U.S. Only)...............................268
Information Display Control
.........................80
Information Displays.....................................108 General Information............................................108 Information Messages
...................................114
Active Park.............................................................114
Adaptive Cruise Control.....................................115
Adaptive Headlamps...........................................116
AdvanceTrac ™........................................................116
Airbag......................................................................116
Alarm........................................................................\
117
Automatic Engine Shutdown.............................117
AWD........................................................................\
.118
Battery and Charging System...........................119
Blind Spot Information and Cross Traffic Alert System...............................................................120
Doors and Locks.................................................120
Driver Alert.............................................................121
Fuel........................................................................\
..121
Hill Start Assist.....................................................122
Keys and Intelligent Access.............................
122
Lane Keeping System........................................123
Maintenance.........................................................124
MyKey.....................................................................125
Park Aid..................................................................126
Park Brake.............................................................126
Power Steering.....................................................127
Pre-Collision Assist.............................................128
Remote Start.........................................................128
Seats.......................................................................129
Starting System ...................................................129
Tire Pressure Monitoring System....................130
555
MKZ (CC9) Canada/United States of America, enUSA, First Printing Index

Traction Control...................................................130
Transmission..........................................................131
Installing Child Restraints..............................19
Child Seats..............................................................19
Using Lap and Shoulder Belts............................19
Using Lower Anchors and Tethers for
CHildren (LATCH).............................................25
Using Tether Straps..............................................27
Instrument Cluster.........................................101
Instrument Lighting Dimmer........................86
Interior Lamps
...................................................91
Front Interior Lamp................................................91
Rear Interior Lamp................................................92
Interior Luggage Compartment Release...........................................................73
Interior Mirror
...................................................97
Auto-Dimming Mirror............................................97
Introduction
.........................................................7
J
Jump Starting the Vehicle...........................261 Connecting the Jumper Cables.....................
262
Jump Starting......................................................263
Preparing Your Vehicle......................................261
Removing the Jumper Cables.........................263 K
Keyless Entry.....................................................71
SECURICODE™ KEYLESS ENTRY
KEYPAD................................................................71
Keyless Starting.............................................159 Ignition Modes.....................................................159
Keys and Remote Controls
...........................54
L
Lane Keeping System
.................................226
Switching the System On and Off..................227
Lighting Control
..............................................85
Headlamp Flasher................................................85
Headlamp High Beam.........................................85
Lighting..............................................................85
Lincoln Automotive Financial Services......12
Lincoln Protect
..............................................493
EXTENDED SERVICE PLANS (CANADA
ONLY)................................................................494
Lincoln Protect (U.S. Only)................................493
Load Carrying
................................................244
Load Limit.......................................................244
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................248 Vehicle Loading - with and without a
Trailer................................................................244
Locking and Unlocking
.................................65
Activating Intelligent Access.............................66
Autolock..................................................................68
Battery Saver.........................................................69
Illuminated Entry...................................................68
Illuminated Exit......................................................68
Locking and Unlocking the Doors with the
Key Blade............................................................67
Luggage Compartment.......................................69
Power Decklid.......................................................69
Power Door Locks................................................65
Remote Control.....................................................65
Smart Unlocks for Intelligent Access Keys......................................................................67
Locks..................................................................65
Lug Nuts See: Changing a Road Wheel.........................357
M
Maintenance..................................................295 General Information...........................................295
Media Hub......................................................389
Memory Function..........................................145 Easy Entry and Exit Feature..............................146
556
MKZ (CC9) Canada/United States of America, enUSA, First Printing Index

Linking a PreSet Position to your Remote
Control or Intelligent Access Key Fob.......146
Saving a PreSet Position...................................145
Message Center See: Information Displays.................................108
Mirrors See: Heated Windows and Mirrors.................
137
See: Windows and Mirrors.................................93
Mobile Communications Equipment
...........14
Moonroof..........................................................98 Bounce-Back..........................................................99
Opening and Closing the Moonroof................99
Motorcraft Parts - 2.0L................................369
Motorcraft Parts - 3.0L
..................................371
MyKey Troubleshooting................................63
MyKey™..............................................................60 Principle of Operation.........................................60
N
Navigation......................................................444 cityseeker.............................................................453
Destination Mode...............................................445
Map Mode............................................................444
Navigation Map Updates..................................453
Navigation Menu................................................450
SiriusXM Traffic and Travel Link......................
453
Waypoints.............................................................452 Normal Scheduled Maintenance
.............499
Intelligent Oil-Life Monitor™.............................499
Maintenance Intervals........................................501
O
Oil Change Indicator Reset.......................302
Oil Check See: Engine Oil Check.......................................301
Opening and Closing the Hood...............295
Ordering Additional Owner's Literature......................................................272
Obtaining a French Owner’ s Manual............272
Overhead Console.......................................158
P
Parking Aids
....................................................199
Principle of Operation........................................199
Passive Anti-Theft System............................75 SecuriLock..............................................................75
PATS See: Passive Anti-Theft System........................75
Perchlorate........................................................12
Personal Safety System ™
..............................43
How Does the Personal Safety System
Work?...................................................................43 Phone..............................................................436
During a Phone Call............................................441
Making Calls........................................................440
Pairing Your Cell Phone for the First
Time...................................................................436
Phone Menu.........................................................437
Receiving Calls.....................................................441
Smartphone Connectivity.................................443
Text Messaging...................................................442
Post-Crash Alert System.............................264 Spinout Detection..............................................264
Power Door Locks See: Locking and Unlocking..............................65
Power Seats.....................................................141 Four-Way Power Lumbar...................................143
Multi-Contour Front Seats With Active Motion
........................................................................\
.....143
Power Lumbar......................................................143
Power Windows
..............................................93
Accessory Delay...................................................94
Bounce-Back..........................................................93
One-Touch Down..................................................93
One-Touch Up.......................................................93
Window Lock..........................................................94
Pre-Collision Assist......................................238 Using the Pre-Collision Assist System..........239
Protecting the Environment..........................16
557
MKZ (CC9) Canada/United States of America, enUSA, First Printing Index