steering wheel LINCOLN MKZ 2017 Workshop Manual

To call a number in your contacts, select:
Action and Description
Menu Item
You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the number
that you want to call. The
system begins the call.
Contacts
To call a number from your recent calls,
select: Action and Description
Menu Item
You can then select an entry
that you want to call. The
system begins the call.
Recent Call
List
To call a number that is not stored in your
phone, select: Action and Description
Menu Item Action and Description
Menu Item
Select the digits of the
number you wish to call.
Phone
Keypad
The system begins the call.
Call
Pressing the backspace button deletes the
last digit you typed.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available.
To accept the call, select: Menu Item
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel. To reject the call, select: Menu Item
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
Ignore the call by doing nothing. SYNC 3
logs it as a missed call.
During a Phone Call
During a phone call, the contacts name and
number display on the screen along with the
call duration.
The phone status items are also visible:
• Signal Strength.
• Battery.
• 911 Assist (United States and Canada
Only). See Settings (page 457).
You can select any of the following during
an active phone call:
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MKZ (CC9) Canada/United States of America, enUSA, First Printing SYNC™ 3

Item
Immediately end a
phone call. You can
also press the button
on the steering
wheel.
End Call
Press this to access
the phone keypad.
Keypad Item
Mute You can switch the
microphone off so
the caller does not
hear you.
Transfer the call to
the cell phone or
back to SYNC 3.
Privacy Text Messaging
Note:
Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
Note: Certain features in text messaging are
speed-dependent and not available when
your vehicle is traveling at speeds over
3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displa\
ys a pop-up with the caller name and ID, if supported by
your cell phone. You can select: Action and Description
Menu Item
Have SYNC 3 read the message to you.
Hear It
View the text on the touchscreen.
View
To call the sender.
Call
You can select from 15 preset messages. Press the message that you would \
like to use and confirm
to send the message. SYNC 3 confirms when the message is sent successfully.
Reply
To exit the screen.
Close
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MKZ (CC9) Canada/United States of America, enUSA, First Printing SYNC™ 3

Website
www.navigation.com/sync
You need to specify the make and model of
your vehicle to determine if there is an
update available.
HERE is the digital map provider for the
navigation application. If you find map data
errors, you may report them directly to HERE
by going to www.here.com/mapcreator.
HERE evaluates all reported map errors and
responds with the result of their investigation
by e-mail.
Map coverage includes the USA (including
Puerto Rico and the US Virgin Islands),
Canada and Mexico. APPS
The system enables voice, steering wheel,
and touch screen control of SYNC 3 AppLink
enabled smartphone apps. Once an app is
running through AppLink, you can control
main features of the app through voice
commands and steering wheel controls.
Note:
Available AppLink enabled apps will
vary by market.
Note: You must pair and connect your
smartphone via Bluetooth to SYNC 3 to
access AppLink.
Note: iPhone users need to connect the
phone to the USB port.
Note: For information on available apps,
supported smartphone devices and
troubleshooting tips please visit: Websites
owner.lincoln.com
www.syncmyride.ca Websites
www.syncmaroute.ca
Note: Make sure you have an active account
for the app that you have downloaded. Some
apps will work automatically with no setup.
Other apps will want you to configure your
personal settings and personalize your
experience by creating stations or favorites.
We recommend you do this at home or
outside of your vehicle.
Note: We encourage you to review the
smartphone app ’s terms of service and
privacy policies because Ford is not
responsible for your app or its use of data.
Note: AppLink is a native SYNC system
feature. Accessing mobile apps through
AppLink is only possible when Android Auto
or Apple CarPlay are disabled. Some apps
may only be accessible in the car through
Applink and others only through Android
Auto or Apple CarPlay. Please refer to the
Smartphone Connectivity information to
disable Android Auto or Apple CarPlay.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing SYNC™ 3

Maintenance Intervals
At every oil change interval as indicated by the information display
*
Change engine oil and filter. **
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for \
requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints (AWD only).
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service interv\
als.
** Reset the Intelligent Oil-Life Monitor after engine oil and filter change\
s. See Engine Oil Check (page 301).
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

A
A/C
See: Climate Control...........................................134
About This Manual............................................7
ABS See: Brakes...........................................................188
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................188
Accessories....................................................491 Exterior Style........................................................491
Interior Style..........................................................491
Lifestyle..................................................................491
Peace of Mind......................................................491
Accessories See: Replacement Parts Recommendation.....13
ACC See: Using Adaptive Cruise Control..............216
Active Park Assist.........................................203 Deactivating the Active Park Assist
Feature.............................................................209
Parallel Parking, Perpendicular Parking, Parallel Park Out Assist................................203
Troubleshooting the System...........................209
Adaptive Headlamps.....................................89
Adjusting the Headlamps............................315 Horizontal Aim Adjustment...............................316 Vertical Aim Adjustment....................................315
Adjusting the Steering Wheel......................78 Power Tilt and Telescope Steering
Column................................................................78
AFS See: Adaptive Headlamps..................................89
Airbag Disposal
...............................................53
Air Conditioning See: Climate Control...........................................134
Air Filter See: Changing the Engine Air Filter...............319
Alarm See: Anti-Theft Alarm...........................................76
All-Wheel Drive
..............................................179
Ambient Lighting............................................92
Anti-Theft Alarm..............................................76
Arming the Alarm..................................................77
Disarming the Alarm.............................................77
Appendices....................................................527
Apps
.................................................................454
........................................................................\
.........454
SiriusXM Traffic and Travel Link.....................456
Audible Warnings and Indicators..............107 Headlamps On Warning Chime.......................
107
Key in Ignition Warning Chime.........................107
Keyless Warning Alert........................................107
Parking Brake On Warning Chime
..................107 Audio Control
...................................................79
Seek, Next or Previous........................................79
Audio System
................................................386
General Information...........................................386
Audio Unit - Vehicles With: Premium AM/ FM/CD...........................................................387
Auto Hold.........................................................191 Using Auto Hold..................................................193
Autolamps.........................................................85 Windshield Wiper Activated Headlamps........86
Automatic Climate Control..........................134 Automatic Fan Settings......................................136
Automatic High Beam Control
....................88
Activating the System..........................................89
Manually Overriding the System......................89
Automatic Transmission...............................173 Automatic Transmission Adaptive
Learning.............................................................177
Brake-Shift Interlock Override.........................176
If Your Vehicle Gets Stuck In Mud or Snow...................................................................177
Push Button Shift Transmission........................173
SelectShift Automatic ™ Transmission.............175
Automatic Transmission Fluid Check............................................................307
6F35/HF35 transmission..................................307
6F50/6F55 Transmission.................................308
Autowipers.......................................................82
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Index

General Maintenance Information...........495
Multi-Point Inspection........................................498
Owner Checks and Services...........................497
Protecting Your Investment.............................495
Why Maintain Your Vehicle?............................495
Why Maintain Your Vehicle at Your Dealership?......................................................495
Getting Assistance Outside the U.S. and Canada..........................................................271
Getting the Services You Need
................267
Away From Home...............................................267
Global Opening and Closing.......................94 Closing the Windows...........................................94
Opening the Windows.........................................94
H
Hazard Warning Flashers...........................260
Headlamp Adjusting See: Adjusting the Headlamps........................315
Headlamp Exit Delay
......................................87
Head Restraints.............................................139
Adjusting the Head Restraint...........................140
Tilting Head Restraints .......................................141
Heated Seats
..................................................147
Front Seats............................................................147
Rear Seats.............................................................148
Heated Steering Wheel..................................81 Heated Windows and Mirrors....................137
Heated Exterior Mirrors......................................
137
Heated Rear Window ..........................................137
Heated Wiper Park..............................................138
Heating See: Climate Control...........................................134
Hints on Controlling the Interior Climate..........................................................136
Cooling the Interior Quickly..............................137
General Hints........................................................136
Heating the Interior Quickly..............................137
Recommended Settings for Cooling .............137
Recommended Settings for Heating..............137
Side Window Defogging in Cold Weather.............................................................137
Hints on Driving With Anti-Lock Brakes...........................................................188
Home Screen
................................................407
Hood Lock See: Opening and Closing the Hood............295
I
In California (U.S. Only)...............................268
Information Display Control
.........................80
Information Displays.....................................108 General Information............................................108 Information Messages
...................................114
Active Park.............................................................114
Adaptive Cruise Control.....................................115
Adaptive Headlamps...........................................116
AdvanceTrac ™........................................................116
Airbag......................................................................116
Alarm........................................................................\
117
Automatic Engine Shutdown.............................117
AWD........................................................................\
.118
Battery and Charging System...........................119
Blind Spot Information and Cross Traffic Alert System...............................................................120
Doors and Locks.................................................120
Driver Alert.............................................................121
Fuel........................................................................\
..121
Hill Start Assist.....................................................122
Keys and Intelligent Access.............................
122
Lane Keeping System........................................123
Maintenance.........................................................124
MyKey.....................................................................125
Park Aid..................................................................126
Park Brake.............................................................126
Power Steering.....................................................127
Pre-Collision Assist.............................................128
Remote Start.........................................................128
Seats.......................................................................129
Starting System ...................................................129
Tire Pressure Monitoring System....................130
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Index

Side Airbags.....................................................49
Side Sensing System..................................202 Obstacle Distance Indicator............................202
Sitting in the Correct Position....................139
Snow Chains See: Using Snow Chains..................................352
Special Notices
.................................................13
New Vehicle Limited Warranty...........................13
On Board Diagnostics Data Link Connector............................................................14
Special Instructions...............................................13
Special Operating Conditions Scheduled Maintenance...............................................503
Exceptions............................................................506
Speed Control See: Cruise Control.............................................215
Stability Control.............................................196 Principle of Operation........................................196
Starting a Gasoline Engine
.........................160
Automatic Engine Shutdown.............................161
Failure to Start.......................................................161
Fast Restart...........................................................160
Guarding Against Exhaust Fumes..................162
Important Ventilating Information...................
162
Stopping the Engine When Your Vehicle is Moving...............................................................162
Stopping the Engine When Your Vehicle is Stationary..........................................................162 Starting and Stopping the Engine.............159
General Information............................................159
Steering...........................................................237 Electric Power Steering.....................................237
Steering Wheel
................................................78
Storage Compartments...............................158
Sunroof See: Moonroof.......................................................98
Sun Shades......................................................98
Sun Visors.........................................................98 Illuminated Vanity Mirror.....................................
98
Supplementary Restraints System
.............44
Principle of Operation..........................................44
Symbols Glossary
..............................................7
SYNC™ 3..........................................................390 General Information...........................................390
SYNC™ 3 Troubleshooting..........................474
T
Technical Specifications See: Capacities and Specifications................367
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).........................269
Tire Care
.........................................................337
Glossary of Tire Terminology..........................339
Information About Uniform Tire Quality
Grading.............................................................338 Information Contained on the Tire
Sidewall............................................................340
Temperature A B C.............................................339
Traction AA A B C...............................................338
Treadwear.............................................................338
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit....................330
Tire Pressure Monitoring System
.............353
Changing Tires With a Tire Pressure
Monitoring System.........................................354
Understanding Your Tire Pressure Monitoring System .............................................................355
Tire Repair Kit See: Tire Sealant and Inflator Kit....................330
Tire Sealant and Inflator Kit.......................330 First Stage: Reinflating the Tire with Sealing
Compound and Air........................................332
General Information...........................................330
Second Stage: Checking Tire Pressure.......335
Tips for Use of the Kit.........................................331
What to do after the Tire has been Sealed...............................................................335
What to do when a Tire Is Punctured............332
Tires See: Wheels and Tires......................................330
Towing a Trailer.............................................249 Load Placement..................................................249
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Index