towing LINCOLN MKZ 2018 Owner's Manual

If you need to arrange roadside assistancefor yourself, Lincoln Motor Companyreimburses a reasonable amount for towingto the nearest Lincoln dealership within100 mi (160 km). To obtain reimbursementinformation, United States clients, call1-800-521-4140. Clients need to submit theiroriginal receipts.
Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have a vehicleconcern, Lincoln Motor Company offers acomplimentary roadside assistance program. This program is eligible within Canada or thecontinental United States.
This program is separate from the NewVehicle Limited Warranty, beginning fromthe original warranty start date and lasts thelife of the vehicle for the original owner.Subsequent owners receive coverage thatis concurrent with the 6 years or 70,000 mi(110,000 km) (whichever occurs first)powertrain warranty coverage period.
If you purchased your vehicle in Canada andrequire roadside assistance, please call1-800-387-9333.
Vehicles Sold in Canada: UsingRoadside Assistance
Complete the roadside assistanceidentification card and place it in your walletfor quick reference.
In Canada, this card is found in the WarrantyGuide in the glove compartment of yourvehicle.
Vehicles Sold in Canada: RoadsideAssistance Program Coverage
The service is available 24 hours a day,seven days a week.
Canadian roadside coverage and benefitsmay differ from the U.S. coverage.
For complete program coverage detailsreview your warranty guide, contact yourdealer, call us in Canada at 1-800-387-9333,or visit our website atwww.lincolncanada.com.
HAZARD FLASHERS
Note:The hazard flashers operate when theignition is in any position, or if the key is notin the ignition. If used when the vehicle is notrunning, the battery loses charge. As a result,there may be insufficient power to restartyour vehicle.
The flasher control is on theinstrument panel. Use your hazardflashers when your vehicle iscreating a safety hazard for other motorists.
•Press the flasher control and all front andrear direction indicators flash.
•Press the button again to switch them off.
FUEL SHUTOFF
WARNING
If your vehicle has been involved in acrash, have the fuel system checked.Failure to follow this instruction could resultin fire, personal injury or death.
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Roadside Emergencies

If you need to tow your vehicle, contact aprofessional towing service or, if you are amember of a roadside assistance program,your roadside assistance service provider.
We recommend the use of a wheel lift anddollies or flatbed equipment to tow yourvehicle. Do not tow with a slingbelt. LincolnMotor Company does not approve a slingbelttowing procedure. If you tow your vehicleincorrectly, or by any other means, vehicledamage may occur.
Lincoln Motor Company produces a towingmanual for all authorized tow truck operators.Have your tow truck operator refer to thismanual for proper hook-up and towingprocedures for your vehicle.
It is acceptable to have your front-wheeldrive vehicle towed from the front if usingproper wheel lift equipment to raise the frontwheels off the ground. When towing in thismanner, the rear wheels can remain on theground.
Front-wheel drive vehicles must have thefront wheels placed on a tow dolly whentowing your vehicle from the rear usingwheel lift equipment. This prevents damageto the transmission.
Towing an all-wheel drive vehicle requiresthat all wheels be off the ground, such asusing a wheel lift and dollies or flatbedequipment. This prevents damage to thetransmission, all-wheel drive system andvehicle.
TOWING POINTS
Due to local market requirements in somecountries, some vehicles may be equippedwith a recovery hook.
Recovery Hook Location
If your vehicle is equipped with a screw-inrecovery hook, it is with the spare tire kit orthe rear under floor storage.
Installing the Recovery Hook
There is an installation point for the recoveryhook located behind the fascia.
Note:The screw-in recovery hook has aleft-hand thread. Turn it counterclockwise toinstall it. Make sure that the recovery hookis fully tightened.
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Roadside EmergenciesE146284 E188420

•Use commercial car washing equipment.
•Use snow chains on the end of thevehicle with the dissimilar spare wheeland tire assembly.
Use of the above dissimilar spare wheel atany one wheel location can lead toimpairment of the following:
•Handling, stability and brakingperformance.
•Comfort and noise.
•Ground clearance and parking at curbs.
•Winter weather driving capability.
•Wet weather driving capability.
•All-wheel driving capability.
Give additional caution to the following whendriving with the full-size dissimilar sparewheel and tire assembly:
•Towing a trailer.
•Driving vehicles equipped with a camperbody.
•Driving vehicles with a load on the cargorack.
Drive cautiously when using a full-sizedissimilar spare wheel and tire assembly andseek service as soon as possible.
Changing a Road Wheel Procedure
WARNINGS
When one of the front wheels is off theground, the transmission alone will notprevent the vehicle from moving or slippingoff the jack, even if the transmission is in park(P).
To help prevent your vehicle frommoving when changing a wheel, shiftthe transmission into park (P), set the parkingbrake and use an appropriate block or wheelchock to secure the wheel diagonallyopposite to the wheel being changed. Forexample, when changing the front left wheel,place an appropriate block or wheel chockon the right rear wheel.
Do not work on your vehicle when thejack is the only support. If the vehicleslips off the jack, you or someone else couldbe seriously injured.
WARNINGS
Do not attempt to change a tire on theside of the vehicle close to movingtraffic. Pull far enough off the road to avoidthe danger of being hit when operating thejack or changing the wheel.
Always use the jack provided asoriginal equipment with your vehicle.If using a jack other than the one provided,make sure the jack capacity is adequate forthe vehicle weight, including any vehiclecargo or modifications. If you are unsure ifthe jack capacity is adequate, contact theauthorized dealer.
Note:Passengers should not remain in yourvehicle when the vehicle is being jacked.
1. Park on a level surface, set the parkingbrake and activate the hazard flashers.
2. Place the transmission in park (P) andturn the engine off. For vehicles with amanual transmission, place thetransmission in reverse (R) after theengine is turned off.
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Wheels and Tires

Stowing the Flat Tire Without theRetainer Strap
You can temporarily stow the full-size roadwheel in the spare tire compartment.
1.Lift the carpeted wheel cover at an angleto access the spare tire compartment.
2.Place the wheel in the spare tire well withthe valve stem facing down.
3.Install the shorter jack retainer bolt to thejack bolt-down bracket through thecentre of the wheel. Finally, wind thewheel retainer down to secure the wheelin place.
4. Place the jack and tools back into thespare tire compartment.
5. Replace the carpeted wheel cover.
Stowing the Flat Tire Using theRetainer Strap (If Equipped)
You can temporarily stow the full-size roadwheel in the spare tire compartment.
1. Find the flat tire retainer strap tuckedinside the jack channel.
2.Locate the jack bolt-down bracket. Pushthe retainer strap through the jackbolt-down bracket.
3.Put the jack and lug wrench away. Makesure the jack is fastened so it does notrattle when you drive.
4.Stow the flat tire on the floor in the cargoarea.
5. Weave the retainer strap through thewheel openings.
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Wheels and TiresE227869 E224480

PROTECT YOURSELF FROM THE RISINGCOST OF VEHICLE REPAIRS WITHLINCOLN PROTECT EXTENDED SERVICEPLAN.
Lincoln Protect Extended Service Plans(U.S. Only)
Lincoln Protect means peace of mind. It’s theextended service plan backed by the LincolnMotor Company, and provides moreprotection beyond the New Vehicle LimitedWarranty coverage. When you visit yourLincoln Dealer, insist on genuine LincolnProtect extended service plans!
Lincoln Protect Extended Service Plan CanQuickly Pay for Itself
One trip to the Service Center could easilyexceed the price of your Lincoln Protectextended service plan. With Lincoln Protectyou minimize your risk for unexpected repairbills and rising repair costs.
Up to 1000+ Covered Vehicle Components
There are four mechanical Lincoln Protectextended service plans with different levelsof coverage. Ask your authorized dealer fordetails.
1.PremiumCARE - Our most comprehensivecoverage. With over 1,000 coveredcomponents, this plan is so complete it’sprobably easier to list what’s not covered.
2.ExtraCARE - Covers 113 components, andincludes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 criticalcomponents.
Lincoln Protect extended service plans arehonored by all authorized Lincoln dealers inthe U.S., Canada and Mexico.
That means you get:
•Reliable, quality service at any Lincoln orFord dealership.
•Repairs performed by factory trainedtechnicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer forservice, we’ll give you a loaner to use for theday.
Extended Rental Benefits
If your vehicle is kept overnight for coveredrepairs, you are eligible for rental carcoverage, including bumper to bumperwarranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jumpstarts.
•Out of fuel and lock-out assistance.
•Travel expense reimbursement forlodging, meals and rental car.
•Assistance for taxi, shuttle, rental carcoverage and other transportation.
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Lincoln Protect

There are several Lincoln Protect extendedservice plans available in various time,distance and deductible combinations. Eachplan is tailored to fit your own driving needs,including reimbursement for towing andrental. When you purchase Lincoln Protectextended service plan, you receive addedpeace-of-mind protection throughoutCanada, the United States and Mexico,provided by a network of participatingauthorized Lincoln Motor Company dealers.
Note:Repairs performed outside of Canada,the United States and Mexico are not eligiblefor Lincoln Protect extended service plancoverage.
This information is subject to change. Formore information, visit your local Lincoln ofCanada dealer or www.Lincoln.ca to find theLincoln Protect extended service plan thatis right for you.
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Lincoln Protect

When to expect the OIL CHANGE REQUIRED Message
Vehicle Use and ExampleInterval
Normal
7,500–10,000 mi (12,000–16,000 km)Normal commuting with highway drivingNo, or moderate, load or towingFlat to moderately hilly roadsNo extended idling
Severe
5,000–7,500 mi (8,000–12,000 km)Moderate to heavy load or towingMountainous or off-road conditionsExtended idlingExtended hot or cold operation
Extreme
3,000–5,000 mi (5,000–8,000 km)Maximum load or towingExtreme hot or cold operation
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Scheduled Maintenance

Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by information display and perform services listed in the NormalScheduled Maintenance chart.As required
Inspect rear axle and U-joints.Inspect frequently, serviceas required
See axle maintenance items under Exceptions.Every 30000 miles (48000km)Change automatic transmission fluid.
Replace spark plugs.Every 60000 miles (96000km)
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Scheduled Maintenance

Automatic Transmission Fluid Check.......3146F35/HF35 transmission...................................3146F50/6F55 Transmission..................................315
Autowipers.......................................................85Autowipers Settings.............................................86Low Temperature Wipe Inhibit..........................86
Auxiliary Power Points.................................160110 Volt AC Power Point....................................16012 Volt DC Power Point......................................160Locations...............................................................160
AWDSee: All-Wheel Drive...........................................186
B
BatterySee: Changing the 12V Battery........................319
Blind Spot Information System.................238Switching the System Off and On..................239System Errors......................................................239Using the Blind Spot InformationSystem..............................................................238
Body Styling Kits...........................................335Bonnet LockSee: Opening and Closing the Hood............302
Booster Seats..................................................30Types of Booster Seats........................................31
Brake Fluid Check.........................................318
Brakes..............................................................195General Information............................................195
Breaking-In.....................................................263Bulb Specification Chart.............................323
C
Cabin Air Filter................................................141California Proposition 65...............................12Capacities and Specifications - 2.0L.......380Alternative Engine Oil for Extremely ColdClimates............................................................385Specifications.......................................................381
Capacities and Specifications - 3.0L.......387Alternative Engine Oil for Extremely ColdClimates...........................................................392Specifications......................................................388
Capacities and Specifications...................373Car WashSee: Cleaning the Exterior...............................327
Catalytic Converter........................................177On-Board Diagnostics (OBD-II)........................178Readiness for Inspection and Maintenance(I/M) Testing......................................................179
Center Console.............................................162Rear Seat Armrest...............................................162
Changing a Bulb...........................................323Replacing Bulbs..................................................323
Changing a Fuse..........................................299Fuses.....................................................................299
Changing a Road Wheel.............................363Changing a Road Wheel Procedure..............365Dissimilar Spare Wheel and Tire AssemblyInformation.......................................................364Stowing the Flat Tire Using the RetainerStrap..................................................................369Stowing the Flat Tire Without the RetainerStrap..................................................................369
Changing the 12V Battery...........................319Changing the Engine Air Filter.................325Changing the Wiper Blades.......................321Checking MyKey System Status.................66MyKey Distance....................................................66Number of Admin Keys.......................................66Number of MyKeys...............................................66
Checking the Wiper Blades........................321Child Restraint and SeatbeltMaintenance..................................................44Child Restraint Positioning...........................33Child Safety.......................................................19General Information..............................................19
Child Safety Locks..........................................34Left-Hand Side.......................................................35Right-Hand Side....................................................35
Cleaning Leather Seats..............................332
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Index

Electromagnetic Compatibility...................541Emission Law..................................................176Noise Emissions Warranty, ProhibitedTampering Acts and Maintenance..............177Tampering With a Noise Control System......176
End User License Agreement...................546VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) ....................................546
Engine Block Heater....................................166Using the Engine Block Heater.......................167
Engine Coolant Check.................................310Adding Coolant.....................................................311Engine Coolant TemperatureManagement....................................................313Fail-Safe Cooling.................................................312Recycled Coolant................................................312Severe Climates...................................................312
Engine Emission Control.............................176Engine ImmobilizerSee: Passive Anti-Theft System.........................78
Engine Oil Check.........................................308Adding Engine Oil..............................................309
Engine Oil Dipstick - 2.0L...........................308Engine Oil Dipstick - 3.0L...........................308Engine Specifications - 2.0L......................373Drivebelt Routing................................................374
Engine Specifications - 3.0L......................374Drivebelt Routing................................................375
Entertainment................................................427AM/FM Radio.......................................................429Apps.......................................................................440Bluetooth Stereo or USB..................................438CD (If equipped)..................................................437HD Radio™ Information (If Available)..............433SiriusXM® Satellite Radio (If Activated).........429Sources.................................................................428Supported Media Players, Formats andMetadata Information...................................440USB Ports.............................................................440
Environment......................................................16EPBSee: Electric Parking Brake..............................196
Essential Towing Checks...........................259Before Towing a Trailer.....................................260Hitches..................................................................259Launching or Retrieving a Boat or PersonalWatercraft (PWC)............................................260Safety Chains......................................................259Trailer Brakes......................................................259Trailer Lamps.......................................................259When Towing a Trailer......................................260
Event Data RecordingSee: Data Recording..............................................9
Export Unique Options...................................14Exterior Mirrors................................................97Auto-Dimming Feature........................................99
Auto-Folding Mirrors............................................98Blind Spot Monitor..............................................100Fold-Away Exterior Mirrors.................................98Heated Exterior Mirrors.......................................99Integrated Blind Spot Mirrors............................99Lincoln Welcome Mat..........................................99Memory Mirrors.....................................................99Power Exterior Mirrors.........................................97Signal Indicator Mirrors.......................................99
F
Fastening the Seatbelts................................37Rear Inflatable Seatbelt.......................................40Seatbelt Locking Modes.....................................38Using Seatbelts During Pregnancy..................37
Flat Tire InflationSee: Tire Sealant and Inflator Kit....................336
Floor Mats......................................................264Front Parking Aid..........................................207Obstacle Distance Indicator............................208
Front Passenger Sensing System..............50Fuel and Refueling........................................168Fuel Consumption.........................................174Calculating Fuel Economy.................................174Filling the Fuel Tank............................................174
Fuel Filler Funnel Location.........................169
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Index