airbag LINCOLN MKZ 2018 Owner's Guide

Cleaning ProcedureType of Stain
Use lukewarm water and rinse by dabbing with clean water.Indelible pencil, cocoa, chocolate, pastry with cream or chocolate, icecream or mustard.
Use lemon juice, wipe with lukewarm water and rinse by dabbing withclean water.Vinegar, hair gel, tomato sauce or coffee with sugar.
Use ethyl alcohol, then dab with water.Dye transfer and all other stains.
CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS
WARNING
Do not use chemical solvents or strongdetergents when cleaning the steeringwheel or instrument panel to avoidcontamination of the airbag system.
Note:Follow the same procedure ascleaning leather seats for cleaning leatherinstrument panels and leather interior trimsurfaces. See Cleaning Leather Seats (page332).
Clean the instrument panel and cluster lenswith a clean, damp and soft cloth, then usea clean, dry and soft cloth to dry these areas.
•Avoid cleaners or polishes that increasethe gloss of the upper portion of theinstrument panel. The dull finish in thisarea helps protect you from undesirablewindshield reflection.
•Do not use any household cleaningproducts or glass cleaners as these maydamage the finish of the instrumentpanel, interior trim and cluster lens.
•Wash or wipe your hands clean if youhave been in contact with certainproducts such as insect repellent andsuntan lotion to avoid possible damageto the interior painted surfaces.
•Do not allow air fresheners and handsanitizers to spill onto interior surfaces.If a spill occurs, wipe off immediately.Your warranty may not cover thesedamages.
If a staining liquid like coffee or juice hasbeen spilled on the instrument panel or oninterior trim surfaces:
1.Wipe up spilled liquid using a clean, softcloth as quickly as possible.
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Vehicle Care

•DISP: Switch the display on or off. Youcan also touch the screen to switch thedisplay back on.
•Temperature, fan and climate controlbuttons: Control the temperature, fanspeed or settings of the climate controlsystem. See Climate Control (page 137).
911 Assist
WARNINGS
Unless the 911 Assist setting is set onbefore a crash, the system will not dialfor help which could delay response time,potentially increasing the risk of seriousinjury or death after a crash.
Do not wait for 911 Assist to make anemergency call if you can do it yourself.Dial emergency services immediately toavoid delayed response time which couldincrease the risk of serious injury or deathafter a crash. If you do not hear 911 Assistwithin five seconds of the crash, the systemor phone may be damaged or non-functional.
WARNINGS
Always place your phone in a securelocation in your vehicle so it does notbecome a projectile or get damaged in acrash. Failure to do so may cause seriousinjury to someone or damage the phonewhich could prevent 911 Assist from workingproperly.
Note:The SYNC 911 Assist feature must beset on before the incident.
Note:The SYNC 911 Assist feature onlyoperates in the U.S., Canada or in a territoryin which 911 is the emergency number.
Note:Before setting this feature on, makesure that you read the 911 Assist PrivacyNotice later in this section for importantinformation.
Note:If any user sets 911 Assist to on or off,that setting applies for all paired phones. If911 Assist is switched off and the phone isconnected to SYNC, an icon displays on thestatus bar.
Note:Every phone operates differently.While SYNC 911 Assist works with mostcellular phones, some may have troubleusing this feature.
If a crash deploys an airbag (excluding kneeairbags and rear inflatable safety belts [ifequipped]) or activates the fuel pumpshut-off, your SYNC-equipped vehicle maybe able to contact emergency services bydialing 911 through a paired and connectedBluetooth-enabled phone. You can learnmore about the 911 Assist feature, by visiting:
Website
www.owner.lincoln.comwww.syncmyride.cawww.syncmaroute.ca
For important information about airbagdeployment and the fuel pump shut-offplease see the Supplementary Restrains andRoadside Emergencies sections of yourowner manual.
To switch 911 Assist on and off please viewthe settings information. See Settings (page466).
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SYNC™ 3

To make sure that 911 Assist works correctly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth-enabled and compatible cellphone to SYNC.
•A connected Bluetooth-enabled phonemust have the ability to make andmaintain an outgoing call at the time ofthe incident.
•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery power andbe located in the U.S., Canada or in aterritory in which 911 is the emergencynumber.
In the Event of a Crash
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (the triggersfor 911 Assist). If a connected cell phonesustains damage or loses its connection toSYNC during a crash, SYNC will search forand try to connect to a previously paired cellphone; SYNC will then attempt to call theemergency services.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call. Ifyou fail to cancel the call, SYNC attemptsto dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call 911,to cancel the call, press Cancel on yourscreen or press and hold the phonebutton on your steering wheel."
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, and thenthe occupant(s) in your vehicle is able to talkwith the operator. Be prepared to provideyour name, phone number and locationimmediately, because not all 911 systems arecapable of receiving this informationelectronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNC systemhas no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you switch on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation of thefuel pump shut-off. Certain versions orupdates to 911 Assist may also be capable
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SYNC™ 3

Check Every Six Months
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,it is important to have the systems on yourvehicle checked regularly. This can helpidentify potential issues and prevent majorproblems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance interval tohelp make sure your vehicle keeps runninggreat.
Multi-Point Inspection
Hazard warning system operationAccessory drive belt(s)
Horn operationBattery performance
Radiator, cooler, heater and air conditioning hosesEngine air filter
Suspension components for leaks or damageExhaust system
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Scheduled Maintenance

ELECTROMAGNETIC
COMPATIBILITY
WARNINGS
Do not place objects or mountequipment on or near the airbag cover,on the side of the seatbacks (of the frontseats), or in front seat areas that may comeinto contact with a deploying airbag. Failureto follow these instructions may increase therisk of personal injury in the event of a crash.
WARNINGS
Do not fasten antenna cables tooriginal vehicle wiring, fuel pipes andbrake pipes.
Keep antenna and power cables atleast 4 in (10 cm) from any electronicmodules and airbags.
Note:We test and certify your vehicle tomeet electromagnetic compatibilitylegislation (UNECE Regulation 10 or otherapplicable local requirements). It is yourresponsibility to make sure that anyequipment an authorized dealer installs onyour vehicle complies with applicable locallegislation and other requirements.
Note:Any radio frequency transmitterequipment in your vehicle (such as cellulartelephones and amateur radio transmitters)must keep to the parameters in the followingtable. We do not provide special provisionsor conditions for installations or use.
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Appendices

(b) use your own personal judgment whiledriving. If you feel that a route suggested bythe TeleNav Software instructs you toperform an unsafe or illegal maneuver,places you in an unsafe situation, or directsyou into an area that you consider to beunsafe, do not follow such instructions;
(c) do not input destinations, or otherwisemanipulate the TeleNav Software, unlessyour vehicle is stationary and parked;
(d) do not use the TeleNav Software for anyillegal, unauthorized, unintended, unsafe,hazardous, or unlawful purposes, or in anymanner inconsistent with this Agreement;
(e) arrange all GPS and wireless devices andcables necessary for use of the TeleNavSoftware in a secure manner in your vehicleso that they will not interfere with yourdriving and will not prevent the operation ofany safety device (such as an airbag).
You agree to indemnify and hold TeleNavharmless against all claims resulting from anydangerous or otherwise inappropriate useof the TeleNav Software in any movingvehicle, including as a result of your failureto comply with the directions above.
2. Account Information
You agree: (a) when registering the TeleNavSoftware, to provide TeleNav with true,accurate, current, and complete informationabout yourself, and (b) to inform TeleNavpromptly of any changes to such information,and to keep it true, accurate, current andcomplete.
3. Software License
•Subject to your compliance with theterms of this Agreement, TeleNav herebygrants to you a personal, non-exclusive,non-transferable license (except asexpressly permitted below in connectionwith your permanent transfer of theTeleNav Software license), without theright to sublicense, to use the TeleNavSoftware (in object code form only) inorder to access and use the TeleNavSoftware. This license shall terminateupon any termination or expiration of thisAgreement. You agree that you will usethe TeleNav Software only for yourpersonal business or leisure purposes,and not to provide commercial navigationservices to other parties.
3.1 License Limitations
•(a) reverse engineer, decompile,disassemble, translate, modify, alter orotherwise change the TeleNav Softwareor any part thereof; (b) attempt to derivethe source code, audio library orstructure of the TeleNav Software withoutthe prior express written consent ofTeleNav; (c) remove from the TeleNavSoftware, or alter, any of TeleNav's or itssuppliers' trademarks, trade names,logos, patent or copyright notices, orother notices or markings; (d) distribute,sublicense or otherwise transfer theTeleNav Software to others, except aspart of your permanent transfer of theTeleNav Software; or (e) use the TeleNavSoftware in any manner that
I. infringes the intellectual property orproprietary rights, rights of publicity orprivacy or other rights of any party,
ii. violates any law, statute, ordinance orregulation, including but not limited to lawsand regulations related to spamming, privacy,consumer and child protection, obscenity ordefamation, or
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Appendices

A
A/CSee: Climate Control...........................................137
About This Manual............................................7ABSSee: Brakes...........................................................195
ABS driving hintsSee: Hints on Driving With Anti-LockBrakes................................................................196
Accessories...................................................504Exterior Style.......................................................504Interior Style........................................................504Lifestyle.................................................................504Peace of Mind.....................................................504
AccessoriesSee: Replacement Parts Recommendation.....13
ACCSee: Using Adaptive Cruise Control.............223
Active Park Assist..........................................210Deactivating the Active Park AssistFeature..............................................................216Parallel Parking, Perpendicular Parking,Parallel Park Out Assist.................................210Troubleshooting the System.............................217
Adaptive Headlamps.....................................92Adjusting the Headlamps..........................322Horizontal Aim Adjustment..............................323
Vertical Aim Adjustment...................................322
Adjusting the Steering Wheel - VehiclesWith: Manual Adjustable SteeringColumn............................................................81Adjusting the Steering Wheel - VehiclesWith: Power Adjustable SteeringColumn............................................................81End of Travel Position..........................................82
AFSSee: Adaptive Headlamps..................................92
Airbag Disposal...............................................56Air ConditioningSee: Climate Control...........................................137
Air FilterSee: Changing the Engine Air Filter..............325
AlarmSee: Anti-Theft Alarm...........................................79
All-Wheel Drive..............................................186Ambient Lighting............................................95Anti-Theft Alarm..............................................79Arming the Alarm..................................................80Disarming the Alarm............................................80
Appendices.....................................................541Apps.................................................................463.................................................................................463SiriusXM Traffic and Travel Link.....................465
At a Glance........................................................17
Audible Warnings and Indicators...............110Headlamps On Warning Chime........................110Key in Ignition Warning Chime..........................110Keyless Warning Alert.........................................110Parking Brake On Warning Chime...................110
Audio Control..................................................82Seek, Next or Previous........................................83
Audio System................................................394General Information...........................................394
Audio Unit......................................................395Auto Hold........................................................198Using Auto Hold.................................................200
Autolamps.........................................................89Windshield Wiper Activated Headlamps........90
Automatic Climate Control..........................137Automatic Fan Settings......................................139
Automatic High Beam Control.....................91Automatic High Beam Indicator........................92Switching the System On and Off....................92
Automatic Transmission..............................180Automatic Transmission AdaptiveLearning............................................................184Brake-Shift Interlock Override.........................183If Your Vehicle Gets Stuck In Mud orSnow..................................................................185Push Button Shift Transmission.......................180SelectShift Automatic™ Transmission.............182
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Index

Cleaning Products........................................326Materials...............................................................326
Cleaning the Engine....................................328Cleaning the Exterior...................................327Cleaning the Headlamps..................................327Exterior Chrome Parts.......................................327Exterior Plastic Parts..........................................328Stripes or Graphics............................................328Underbody...........................................................328Under Hood.........................................................328
Cleaning the Instrument Panel andInstrument Cluster Lens............................331Cleaning the Interior....................................329Cleaning Alcantara Microfiber ClothFabric................................................................330
Cleaning the Wheels...................................333Cleaning the Windows and WiperBlades...........................................................329Clearing All MyKeys.......................................65Climate............................................................440Climate Control..............................................137Climate Controlled Seats............................152Cooled Seats........................................................153
Coolant CheckSee: Engine Coolant Check.............................310
Crash Sensors and Airbag Indicator..........55
Creating a MyKey...........................................63Programming/Changing ConfigurableSettings...............................................................64
Cross Traffic Alert.........................................240Blocked Sensors.................................................243Switching the System Off and On..................243System Errors......................................................243System Lights, Messages and AudibleAlerts.................................................................243System Limitations.............................................243Using the Cross Traffic Alert System............240
Cruise Control..................................................83Principle of Operation.......................................222Type One................................................................83Type Two.................................................................84
Cruise controlSee: Using Cruise Control...............................222
Customer Assistance...................................274
D
Data Recording..................................................9Event Data Recording...........................................10Service Data Recording.........................................9
Daytime Running Lamps...............................90Type One - Conventional(Non-Configurable)...........................................91Type Two - Configurable......................................91
Direction Indicators........................................93Lane Change..........................................................93
Doors and Locks.............................................68Drive Control.................................................249LINCOLN DRIVE CONTROL............................249
Driver Alert......................................................231PRINCIPLE OF OPERATION.............................231USING DRIVER ALERT.......................................231
Driver and Passenger Airbags....................48Children and Airbags...........................................49Proper Driver and Front Passenger SeatingAdjustment.........................................................49
Driver and Passenger Knee Airbags.........53Driving Aids.....................................................231Driving Hints..................................................263Driving Through Water...............................263DRLSee: Daytime Running Lamps...........................90
E
Economical Driving......................................263Electric Parking Brake..................................196Applying the electric parking brake...............196Applying the electric parking brake when thevehicle is moving............................................197Battery With No Charge....................................198Releasing the electric parking brake.............197
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Index

Adaptive Headlamps...........................................119AdvanceTrac™........................................................119Airbag......................................................................119Alarm......................................................................120Automatic Engine Shutdown...........................120AWD.........................................................................121Battery and Charging System..........................122Blind Spot Information and Cross Traffic AlertSystem...............................................................123Doors and Locks..................................................123Driver Alert............................................................124Fuel.........................................................................124Hill Start Assist.....................................................125Keys and Intelligent Access.............................125Lane Keeping System........................................126Maintenance.........................................................127MyKey.....................................................................128Park Aid..................................................................129Park Brake.............................................................129Power Steering....................................................130Pre-Collision Assist..............................................131Remote Start..........................................................131Seats.......................................................................132Starting System ...................................................132Tire Pressure Monitoring System....................133Traction Control...................................................133Transmission.........................................................134
Installing Child Restraints..............................21Child Seats..............................................................21Using Lap and Shoulder Belts............................21Using Lower Anchors and Tethers forCHildren (LATCH).............................................27Using Tether Straps..............................................29
Instrument Cluster.........................................104Instrument Lighting Dimmer........................90Instrument Panel Overview...........................17Interior Lamps..................................................94Front Interior Lamp...............................................94Rear Interior Lamp................................................95
Interior Luggage CompartmentRelease...........................................................76Interior Mirror.................................................100Auto-Dimming Mirror..........................................100
Introduction.........................................................7
J
Jump Starting the Vehicle..........................268Connecting the Jumper Cables.....................269Jump Starting......................................................270Preparing Your Vehicle.....................................268Removing the Jumper Cables.........................270
K
Keyless Entry....................................................74SECURICODE™ KEYLESS ENTRYKEYPAD...............................................................74
Keyless Starting.............................................163Ignition Modes.....................................................163
Keys and Remote Controls...........................57
L
Lane Keeping System.................................233Switching the System On and Off..................234
Lighting Control...............................................88Headlamp Flasher................................................89Headlamp High Beam.........................................89
Lighting..............................................................88General Information.............................................88
Lincoln Automotive Financial Services......12Lincoln Protect..............................................506Lincoln Protect (CANADA ONLY)....................507Lincoln Protect Extended Service Plans (U.S.Only)..................................................................506
Load Carrying.................................................251Load Limit........................................................251Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles............................................................255
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Index

Safety Precautions........................................168Scheduled Maintenance Record...............521Scheduled Maintenance............................509Seatbelt Extension.........................................45Seatbelt Height Adjustment..........................41Seatbelt Reminder..........................................42Belt-Minder™...........................................................42
Seatbelts...........................................................36Principle of Operation..........................................36
Seatbelt Warning Lamp and IndicatorChime...............................................................41Conditions of operation......................................42
Seats.................................................................143Security..............................................................78Settings...........................................................466911 Assist...............................................................474Ambient Lighting................................................483Bluetooth..............................................................469Clock......................................................................469Display...................................................................485General.................................................................480Media Player........................................................467Mobile Apps.........................................................479Navigation............................................................476Phone....................................................................470Radio......................................................................475SiriusXM................................................................476Sound....................................................................466
Valet Mode...........................................................486Vehicle...................................................................483Voice Control.......................................................485Wi-Fi & Hotspot....................................................481
Side Airbags.....................................................52Side Sensing System..................................208Obstacle Distance Indicator............................209
Sitting in the Correct Position....................143Snow ChainsSee: Using Snow Chains..................................358
Spare WheelSee: Changing a Road Wheel.........................363
Special Notices.................................................13New Vehicle Limited Warranty...........................13On Board Diagnostics Data LinkConnector............................................................14Special Instructions...............................................13
Special Operating Conditions ScheduledMaintenance................................................517Exceptions............................................................520
Speed ControlSee: Cruise Control...........................................222
Stability Control............................................203Principle of Operation.......................................203
Starting a Gasoline Engine.........................164Automatic Engine Shutdown............................165Failure to Start......................................................165Fast Restart...........................................................164
Guarding Against Exhaust Fumes..................166Important Ventilating Information...................166Stopping the Engine When Your Vehicle isMoving...............................................................166Stopping the Engine When Your Vehicle isStationary..........................................................166
Starting and Stopping the Engine.............163General Information............................................163
Steering...........................................................244Electric Power Steering....................................244
Steering Wheel.................................................81Storage Compartments...............................162SunroofSee: Moonroof......................................................101
Sun Shades......................................................101Sun Visors........................................................101Illuminated Vanity Mirror....................................101
Supplementary Restraints System..............47Principle of Operation..........................................47
Symbols Glossary..............................................7SYNC™ 3..........................................................398General Information...........................................398
SYNC™ 3 Troubleshooting..........................486
T
Technical SpecificationsSee: Capacities and Specifications................373
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Index