maintenance schedule LINCOLN MKZ 2018 Owners Manual

Bulb Specification Chart.............................323
Changing the Engine Air Filter.................325
Vehicle Care
General Information.....................................326
Cleaning Products........................................326
Cleaning the Exterior...................................327
Waxing............................................................328
Cleaning the Engine....................................328
Cleaning the Windows and WiperBlades.........................................................329
Cleaning the Interior....................................329
Cleaning the Instrument Panel andInstrument Cluster Lens..........................331
Cleaning Leather Seats..............................332
Repairing Minor Paint Damage.................332
Cleaning the Wheels...................................333
Vehicle Storage.............................................333
Body Styling Kits...........................................335
Wheels and Tires
Tire Sealant and Inflator Kit.......................336
Tire Care.........................................................343
Using Summer Tires....................................357
Using Snow Chains......................................358
Tire Pressure Monitoring System.............359
Changing a Road Wheel.............................363
Technical Specifications..............................371
Capacities and Specifications
Engine Specifications - 2.0L......................373
Engine Specifications - 3.0L......................374
Motorcraft Parts - 2.0L.................................375
Motorcraft Parts - 3.0L.................................377
Vehicle Identification Number...................378
Vehicle Certification Label.........................378
Transmission Code Designation...............379
Capacities and Specifications - 2.0L.......380
Capacities and Specifications - 3.0L.......387
Audio System
General Information.....................................394
Audio Unit......................................................395
USB Port..........................................................397
SYNC™ 3
General Information.....................................398
Home Screen.................................................415
Using Voice Recognition.............................416
Entertainment................................................427
Climate............................................................440
Phone..............................................................444
Navigation......................................................452
Apps.................................................................463
Settings...........................................................466
SYNC™ 3 Troubleshooting..........................486
Accessories
Accessories...................................................504
Lincoln Protect
Lincoln Protect..............................................506
Scheduled Maintenance
General Maintenance Information...........509
Normal Scheduled Maintenance..............513
Special Operating Conditions ScheduledMaintenance...............................................517
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Table of Contents

Scheduled Maintenance Record...............521
Appendices
Electromagnetic Compatibility...................541
End User License Agreement...................546
Type Approvals.............................................577
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Table of Contents

P.O. Box 542000
Omaha, NE 68154-8000
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft parts wheneveryour vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts that conformto the specifications detailed in this Owner’sManual. Genuine Ford and Motorcraft partsmeet or exceed these specifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen. GenuineFord replacement collision parts meet ourstringent requirements for fit, finish, structuralintegrity, corrosion protection and dentresistance. During vehicle development wevalidate that these parts deliver the intendedlevel of protection as a whole system. Agreat way to know for sure you are gettingthis level of protection is to use genuine Fordreplacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Lincoln Warranty. Damagecaused to your vehicle as a result of thefailure of non-Ford parts may not be coveredby the Lincoln Warranty. For additionalinformation, refer to the terms and conditionsof the Lincoln Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is coveredand what is not covered by your vehicle’sNew Vehicle Limited Warranty, see theWarranty Manual that is provided to youalong with your Owner’s Manual.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNINGS
You risk death or serious injury toyourself and others if you do not followthe instruction highlighted by the warningsymbol. Failure to follow the specificwarnings and instructions could result inpersonal injury.
NEVER use a rearward facing childrestraint on a seat protected by anACTIVE AIRBAG in front of it, DEATH orSERIOUS INJURY to the CHILD can occur.
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Introduction

•An open or pinched sensor hose.
•Incorrect engine oil level.
•Incorrect fuel for climatic conditions.
•Incorrect engine oil viscosity for climacticconditions.
Note:Some vehicles have a lifetime fuel filterthat is integrated with the fuel tank. Regularmaintenance or replacement is not needed.
Note:If these checks do not help you correctthe concern, have your vehicle checked assoon as possible.
Noise Emissions Warranty, ProhibitedTampering Acts and Maintenance
On January 1, 1978, Federal regulationbecame effective governing the noiseemission on trucks over 10,000 lb (4,536 kg)Gross Vehicle Weight Rating (GVWR). Thepreceding statements concerning prohibitedtampering acts and maintenance, and thenoise warranty found in the Warranty Guide,are applicable to complete chassis cabs over10,000 lb (4,536 kg) GVWR.
CATALYTIC CONVERTER
WARNINGS
Do not park, idle or drive your vehicleon dry grass or other dry ground cover.The emission system heats up the enginecompartment and exhaust system, creatingthe risk of fire.
The normal operating temperature ofthe exhaust system is very high. Neverwork around or attempt to repair any part ofthe exhaust system until it has cooled. Usespecial care when working around thecatalytic converter. The catalytic converterheats up to a very high temperature afteronly a short period of engine operation andstays hot after the engine is switched off.
Exhaust leaks may result in entry ofharmful and potentially lethal fumesinto the passenger compartment. If you smellexhaust fumes inside your vehicle, have yourvehicle inspected immediately. Do not driveif you smell exhaust fumes.
Your vehicle has various emission controlcomponents and a catalytic converter thatenables it to comply with applicable exhaustemission standards.
To make sure that the catalytic converter andother emission control components continueto work properly:
•Do not crank the engine for more than10 seconds at a time.
•Do not run the engine with a spark pluglead disconnected.
•Do not push-start or tow-start yourvehicle. Use booster cables. See JumpStarting the Vehicle (page 268).
•Use only the specified fuel listed.
•Do not switch the ignition off when yourvehicle is moving.
•Avoid running out of fuel.
•Have the items listed in scheduledmaintenance information performedaccording to the specified schedule.
Note:Resulting component damage maynot be covered by the vehicle Warranty.
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Engine Emission Control

The scheduled maintenance items listed inscheduled maintenance information areessential to the life and performance of yourvehicle and to its emissions system.
If you use anything other than Ford,Motorcraft or Ford-authorized parts formaintenance replacements or for service ofcomponents affecting emission control, suchnon-Ford parts should be equivalent togenuine Ford Motor Company parts inperformance and durability.
Illumination of the service engine soonindicator, charging system warning light orthe temperature warning light, fluid leaks,strange odors, smoke or loss of enginepower could indicate that the emissioncontrol system is not working properly.
An improperly operating or damaged exhaustsystem may allow exhaust to enter thevehicle. Have a damaged or improperlyoperating exhaust system inspected andrepaired immediately.
Do not make any unauthorized changes toyour vehicle or engine. By law, vehicleowners and anyone who manufactures,repairs, services, sells, leases, tradesvehicles, or supervises a fleet of vehicles arenot permitted to intentionally remove anemission control device or prevent it fromworking. Information about your vehicle’semission system is on the Vehicle EmissionControl Information Decal located on or nearthe engine. This decal also lists enginedisplacement.
Please consult your warranty information forcomplete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as theon-board diagnostics system (OBD-II) thatmonitors the engine’s emission controlsystem. The system protects the environmentby making sure that your vehicle continuesto meet government emission standards. TheOBD-II system also assists a servicetechnician in properly servicing your vehicle.
When the service engine soonindicator illuminates, the OBD-IIsystem has detected a malfunction.Temporary malfunctions may cause theservice engine soon indicator to illuminate.Examples are:
1. Your vehicle has run out of fuel—theengine may misfire or run poorly.
2.Poor fuel quality or water in the fuel—theengine may misfire or run poorly.
3. The fuel fill inlet may not have closedproperly. See Refueling (page 171).
4. Driving through deep water—theelectrical system may be wet.
You can correct these temporarymalfunctions by filling the fuel tank with goodquality fuel, properly closing the fuel fill inletor letting the electrical system dry out. Afterthree driving cycles without these or anyother temporary malfunctions present, theservice engine soon indicator should stay offthe next time you start the engine. A drivingcycle consists of a cold engine startupfollowed by mixed city and highway driving.No additional vehicle service is required.
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Engine Emission Control

ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•Do not tow a trailer until you drive yourvehicle at least 1,000 mi (1,600 km).
•Consult your local motor vehicle laws fortowing a trailer.
•See the instructions included with towingaccessories for the proper installationand adjustment specifications.
•Service your vehicle more frequently ifyou tow a trailer. See your scheduledmaintenance information.
•If you use a rental trailer, follow theinstructions the rental agency gives you.
You can find information on loadspecification terms found on the tire labeland Safety Compliance label as well asinstructions on calculating your vehicle's loadin the Load Carrying chapter. See Load Limit(page 251).
Remember to account for the trailer tongueweight as part of your vehicle load whencalculating the total vehicle weight.
Hitches
Do not use a hitch that either clamps ontothe bumper or attaches to the axle.
Distribute the trailer load so 10-15% of thetotal trailer weight is on the tongue.
Safety Chains
Note:Never attach safety chains to thebumper.
Always connect the safety chains to the hookretainers of your vehicle hitch.
To connect the safety chains, cross themunder the trailer tongue and allow enoughslack for turning tight corners. Do not allowthe chains to drag on the ground.
Trailer Brakes
WARNING
Do not connect a trailer's hydraulicbrake system directly to your vehicle'sbrake system. Your vehicle may not haveenough braking power and your chances ofhaving a collision greatly increase.
Electric brakes and manual, automatic orsurge-type trailer brakes are safe if you installthem properly and adjust them to themanufacturer's specifications. The trailerbrakes must meet local and federalregulations.
The rating for the tow vehicle's brakingsystem operation is at the gross vehicleweight rating, not the gross combinedweight rating.
Separate functioning brake systems arerequired for safe control of towed vehiclesand trailers weighing more than 1500pounds (680 kilograms) when load.
Trailer Lamps
WARNING
Never connect any trailer lamp wiringto the vehicle's tail lamp wiring; thismay damage the electrical system resultingin fire. Contact your authorized dealer assoon as possible for assistance in propertrailer tow wiring installation. Additionalelectrical equipment may be required.
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Towing

BREAKING-IN
You need to break in new tires forapproximately 300 mi (480 km). During thistime, your vehicle may exhibit some unusualdriving characteristics.
Avoid driving too fast during the first 1,000 mi(1,600 km). Vary your speed frequently andchange up through the gears early. Do notlabor the engine.
Do not tow during the first 1,000 mi(1,600 km).
ECONOMICAL DRIVING
Fuel economy is affected by several thingssuch as how you drive, the conditions youdrive under and how you maintain yourvehicle.
There are some things to keep in mind thatmay improve your fuel economy:
•Accelerate and slow down in a smooth,moderate fashion.
•Drive at steady speeds.
•Anticipate stops; slowing down mayeliminate the need to stop.
•Combine errands and minimizestop-and-go driving (When runningerrands, go to the furthest destinationfirst and then work your way back home).
•Close the windows for high-speeddriving.
•Drive at reasonable speeds.
•Keep the tires properly inflated and useonly the recommended size.
•Use the recommended engine oil.
•Perform all regularly scheduledmaintenance.
There are also some things you may want toavoid doing because they reduce your fueleconomy:
•Avoid sudden or hard accelerations.
•Avoid revving the engine before turningoff the car.
•Avoid long idle periods.
•Do not warm up your vehicle on coldmornings.
•Reduce the use of air conditioning andheat.
•Avoid using speed control in hilly terrain.
•Do not rest your foot on the brake pedalwhile driving.
•Avoid carrying unnecessary weight.
•Avoid adding particular accessories toyour vehicle (e.g. bug deflectors,rollbars/light bars, running boards, skiracks).
•Avoid driving with the wheels out ofalignment.
DRIVING THROUGH WATER
WARNING
Do not drive through flowing or deepwater as you may lose control of yourvehicle.
Note:Driving through standing water cancause vehicle damage.
Note:Engine damage can occur if waterenters the air filter.
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Driving Hints

GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must beperformed by an authorized dealer. Whileany authorized dealer handling your vehicleline provides warranty service, werecommend you return to your sellingauthorized dealer who wants to ensure yourcontinued satisfaction.
Please note that certain warranty repairsrequire special training and equipment, sonot all authorized dealers are authorized toperform all warranty repairs. This means that,depending on the warranty repair needed,you may have to take your vehicle to anotherauthorized dealer.
A reasonable time must be allowed toperform a repair after taking your vehicle tothe authorized dealer. Repairs are madeusing Lincoln or Motorcraft parts, orremanufactured or other parts that areauthorized by Lincoln.
Away From Home
If you are away from home when your vehicleneeds service, contact the Lincoln ClientRelationship Center or use the onlineresources listed below to find the nearestauthorized dealer.
In the United States:
Mailing address
Lincoln Motor CompanyClient Relationship CenterP.O. Box 6248Dearborn, MI 48126
Telephone
1-800-521-4140TDD for the hearing impaired:1-800-232-5952
Web Address
www.LincolnOwner.com
These are some of the items that can befound online:
•United States dealer locator by DealerName, City, State or ZIP Code.
•Owner Manuals.
•Maintenance Schedules.
•Recalls.
•Lincoln Extended Service Plans.
•Lincoln Original Accessories.
•Service specials and promotions.
In Canada:
Mailing address
Lincoln Client Relationship CentreLincoln Motor Company of Canada, LimitedP.O. Box 2000Oakville, Ontario L6K 1C8
Telephone
1-800-387-9333
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Customer Assistance

From the main menu scroll to:
Action and descriptionMessage
Press the right arrow button,then from this menu scroll tothe following message.
Settings
Press the right arrow button,then from this menu scroll tothe following message.
Vehicle
Press the right arrow button,then from this menu scroll tothe following message.
Oil Life
Press and hold the OK buttonuntil the instrument clusterdisplays the followingmessage.
Hold OK toReset
Reset Successful
When the oil change indicatorresets the instrument clusterdisplays 100%.
Remaining Life
{00}%
Action and descriptionMessage
If the instrument clusterdisplays one of the followingmessages, repeat theprocess.
Not Reset
Reset Cancelled
ENGINE COOLANT CHECK
WARNINGS
Never remove the coolant reservoircap when the engine is running or hot.
Do not put coolant in the windshieldwasher reservoir. If sprayed on thewindshield, coolant could make it difficult tosee through the windshield.
To reduce the risk of personal injury,make sure the engine is cool beforeunscrewing the coolant pressure relief cap.The cooling system is under pressure. Steamand hot liquid can come out forcefully whenyou loosen the cap slightly.
WARNINGS
Do not add coolant further than theMAX mark.
When the engine is cold, check theconcentration and level of the coolant at theintervals listed in the scheduled maintenanceinformation. See Scheduled Maintenance(page 509).
Note:Make sure that the coolant level isbetween the MIN and the MAX marks onthe coolant reservoir.
Note: Coolant expands when it is hot. Thelevel may extend beyond the MAX mark.
Maintain coolant concentration within 48%to 50%, which equates to a freeze pointbetween -30°F (-34°C) and -34°F (-37°C).Coolant concentration should be checkedusing a refractometer. We recommend,Robinair® Coolant and Battery Refractometer75240 (Rotunda tool part number:ROB75240). We do not recommend the useof hydrometers or coolant test strips formeasuring coolant concentration.
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Maintenance

If you tow a trailer with your vehicle, theengine may temporarily reach a highertemperature during severe operatingconditions, for example ascending a long orsteep grade in high ambient temperatures.
At this time, you may notice the coolanttemperature gauge moves toward the redzone and a message may appear in theinformation display.
You may notice a reduction in vehicle speedcaused by reduced engine power in orderto manage the engine coolant temperature. Your vehicle may enter this mode if certainhigh-temperature and high-load conditionstake place. The amount of speed reductiondepends on vehicle loading, grade andambient temperature. If this occurs, there isno need to pull off the road. You cancontinue to drive your vehicle.
The air conditioning may automatically turnon and off during severe operatingconditions to protect the engine fromoverheating. When the coolant temperaturedecreases to the normal operatingtemperature, the air conditioning turns on.
If the coolant temperature gauge moves fullyinto the red zone, or if the coolanttemperature warning or service engine soonmessages appear in your information display,do the following:
1. Pull off the road as soon as safelypossible and shift the transmission intopark (P).
2. Leave the engine running until thecoolant temperature gauge needlereturns to the normal position. If thetemperature does not drop after severalminutes, follow the remaining steps.
3. Switch the engine off and wait for it tocool. Check the coolant level.
4. If the coolant level is at or below theminimum mark, add prediluted coolantimmediately.
5. If the coolant level is normal, restart theengine and continue.
AUTOMATIC TRANSMISSION
FLUID CHECK
6F35/HF35 transmission (If Equipped)
Note:Transmission fluid should be checkedby an authorized dealer. If required, fluidshould be added by an authorized dealer.
The automatic transmission does not havea transmission fluid dipstick.
Refer to your scheduled maintenanceinformation for scheduled intervals for fluidchecks and changes. Your transmission doesnot consume fluid. However, the fluid levelshould be checked if the transmission is notworking properly, (For example: if thetransmission slips or shifts slowly) or if younotice some sign of fluid leakage. SeeScheduled Maintenance (page 509).
Do not use supplemental transmission fluidadditives, treatments or cleaning agents. Theuse of these materials may affecttransmission operation and result in damageto internal transmission components.
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Maintenance