LINCOLN MKZ 2019 Owners Manual

To connect your system to Wi-Fi, select:
Menu Item
Settings
Wi-Fi
You can then select your Wi-Fi network. You may haveto enter the security code ifthe network is secured. Thesystem confirms when it hasconnected to the network.
Available Wi-Fi Networks
You must also give the system permissionto update automatically. Upon vehicledelivery, the System asks you if you wouldlike to use the automatic update feature. Ifyou agree to automatic updates, you canpress OK to confirm. If this selection doesnot appear upon vehicle delivery you canaccess it through the General Settings. SeeSettings (page 461). You can also perform amaster reset. See SYNC™ 3 Troubleshooting(page 481).
If you would like to switch this feature onlater, select:
Menu Item
Settings
General
From this menu, you canenable automatic updates.If you have not done soalready, the system promptsyou to set up a Wi-Ficonnection when youenable this feature.
AutomaticSystemUpdates
When Wi-Fi and automatic updates areenabled, your system checks for softwareupdates periodically. If a new version isavailable, it downloads at that time. Softwaredownloads can take place for up to 30minutes after you have switched your vehicleoff. The updates do not interrupt the normaluse of your SYNC 3 system. If a downloaddoes not complete for any reason, the
download continues where it left off at thenext Wi-Fi connected opportunity. Uponactivation of an update, a banner displayson the touchscreen indicating the systemupdate. Select the icon to see more detail.This icon displays for two ignition cycles.
To switch this feature off:
Menu Item
Settings
General
In this menu selection, youcan change the selection forautomatic updates to OFF.
AutomaticSystemUpdates
Customer Assistance
The SYNC support team is available to helpyou with any questions you are not able toanswer on your own.
Monday-Saturday, 8:30am-8:00pm EST.
United States: 1-800-521-4140.
Canada: 1-800-387-9333.
Mexico: 01-800-719-8466.
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Times are subject to change due to holidays.
Privacy Information
When you connect a cellular phone to SYNC3, the system creates a profile within yourvehicle that links to that cellular phone. Thisprofile helps in offering you more cellularfeatures and operating more efficiently.Among other things, this profile may containdata about your cellular phone book, textmessages (read and unread), and call history,including history of calls when your cellphone was not connected to the system. Inaddition, if you connect a media device, thesystem creates and retains an index of
supported media content. The system alsorecords a short diagnostic log ofapproximately 10 minutes of all recent systemactivity. The log profile and other system datamay be used to improve the system and helpdiagnose any problems that may occur.
The cellular profile, media device index, anddiagnostic log remain in your vehicle unlessyou delete them and are generally accessibleonly in your vehicle when the cellular phoneor media player is connected.
If you no longer plan to use the system oryour vehicle, we recommend you perform aMaster Reset to erase all stored information.You can find more information about theMaster Reset in General Settings. SeeSettings (page 461). System data cannot beaccessed without special equipment andaccess to your vehicle's SYNC 3 module. TheLincoln Motor Company does not access thesystem data for any purpose other than asdescribed absent consent, a court order, orwhere required by law enforcement, othergovernment authorities, or other third partiesacting with lawful authority. Other partiesmay seek to access the informationindependently of The Lincoln MotorCompany.
HOME SCREEN
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Home screen displayTileItem
Shows the active media source.AudioA
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Home screen displayTileItem
If your vehicle does not have navigation, this space contains the compass.
The name of the connected phone appears on the screen. The status of the phone featuresalso appear. This includes signal strength, battery charge, text messaging and roaming.PhoneB
This map displays your current location or current route in real time.Navigation *CWhen you have navigation active, you also see the next turn and the length of time anddistance to your destination.If your vehicle does not have navigation, this space contains the audio information.
* If equipped.
You can touch any of the feature displays toaccess that feature.
Anytime you select the home button, thesystem returns you to this screen.
USING VOICE RECOGNITION
The SYNC 3 system allows you to use voicecommands, to control features like audio andclimate controls. By using voice commands,you can keep your hands on the wheel andyour eyes on the road.
You can access each feature controlled bySYNC 3 through a variety of commands.
To activate the SYNC 3 voicecommands push the voice buttonon the steering wheel and wait forthe prompt.
___ is a dynamic listing, meaning that it canbe the name of anything, such as artist, thename of contact or number. The context andthe description of the command tell you whatto say for this dynamic option.
There are some commands that work forevery feature, these commands are:
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Action and DescriptionVoice Command
Brings you to the main menu.Main Menu
Returns you to the previous screen.Go back
Ends the voice session.Cancel
Gives you a list of possible voice commands.List of Commands
You can name any feature and the system gives a list of commands available for the feature. Forexample, you could say:___ List of Commands
Phone List of Commands
Navigation List of Commands
You can use this command to view the next page of options on any screen where multiple pages ofchoices are given.Next Page
You can use this command to view the previous page of options on any screen where multiple pagesof choices are given.Previous Page
Gives you available commands you can use on the current screen.Help
Included here are some of the most popularcommands for each SYNC 3 feature.
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Audio Voice Commands
___ is a dynamic listing, meaning that foraudio voice commands it can be the name
of a Sirius channel or a channel number, aradio frequency number, or the name of anartist, album, song or a genre.
To control the media features, press the voice button and when prompted, say:
DescriptionVoice command
You can say the Sirius channel name or number such as "Sirius channel 16".1Sirius Channel ___
You can also turn to a Sirius channel by saying the channel's name, such as "The Pulse".
Allows you to tune to a specific FM or AM frequency such as "FM 88.7" or "AM1580".AM ___
FM ___
Allows you to tune to a specific HD frequency such as “FM 88.7 HD 1”.1FM ___ HD ___
Allows you to listen to music on your Bluetooth connected device.Bluetooth Audio
Allows you to listen to music on your USB connected device.USB
For USB audio only, you can say the name of an artist, album, song or a genreto listen to that selection. Your system must finish indexing before this optionis available. For example, you could say "Play artist, The Beatles" or "Play song,Penny Lane".
Play Genre ___
Play Playlist ___
Play Artist ___
Play Album ___
Play Podcast ___
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DescriptionVoice command
Play Song ___
Play Audiobook ___
For USB audio only, you can say the name of an artist, album, or a genre tobrowse by that selection. Your system must finish indexing before this optionis available. For example you can say "Browse The Beatles" or "Browse folk".
Browse ___
1 This option may not be available in all markets or may require a subscription.
Climate Voice Commands
You can control the temperature of thevehicle using voice commands.
___ is a dynamic listing, meaning that forclimate voice commands it can be thedesired degrees for the temperature setting.
To adjust the temperature, say:
DescriptionVoice command
Adjust the temperature between 60–85°F (15.5–29.5°C).Set Temperature ___
Phone Voice Commands
Pairing a Phone
You can use voice commands to connectyour Bluetooth enabled phone to the system.
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To pair your phone, press the voice button and when prompted, say:
DescriptionVoice command
Follow the on-screen instructions to complete the pairing process. See Settings (page 461).Pair Phone
Making Calls
___ is a dynamic listing, meaning that forphone voice commands it can be the nameof the contact you wish to call or the digitsyou want to dial.
Press the voice button and say a command similar to the following:
DescriptionVoice command
Allows you to call a specific contact from your phonebook such as "Call Jenny".Call ___
Allows you to call a specific contact from your phonebook at a specific location such as "CallJenny at Home".Call ___ at ___
Allows you to dial a specific number such as “Dial 867-5309”.Dial ___
Please make sure that you are saying thecontact name exactly as it appears in yourcontact list.
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Once you have provided the digits of the phone number, you can say the following commands:
DescriptionVoice Command
If you did not enter the full number with the first command, you can continue saying the number.<0-9>
Tells SYNC 3 to make the phone call.Dial
Tells SYNC 3 to erase the last block of digits you state.Delete
Tells SYNC 3 to erase the entire number.Clear
Text Message Voice Commands
To access text message options, press the voice button and say:
DescriptionVoice command
Listen to Message
You can say the number of the message you would like to hear.Listen to text message ___
Reply to Message
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Navigation Voice Commands (If Equipped)
Setting a Destination
You can use any of the following commands
to set a destination or find a point of interest.___ is a dynamic listing, meaning that fornavigation voice commands it can be a POIcategory or a major brand name, wheremajor brand name is a chain with more than20 locations
You can find an address, a point of interest (POI), or search for points of interest by category:
DescriptionVoice command
Allows you to enter the address search functionality. You can also search for an address in a specificstate or province.Find an Address
State the name of the POI category or major brand name you would like to search for such as "Findrestaurants".Find a ___
Allows you to enter the POI search functionality.Find a POI
Allows you to enter the intersection search functionality.Find an Intersection
State the name of a POI category or major brand name you would like to search for.Find the Nearest
Allows you to see a list of your previous destinations.Show Previous Destinations
Allows you to see a list of your favorite destinations.Show Favorites
Allows you to route to your home address.Drive Home
Allows you to route to your work address.Drive to Work
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