maintenance reset LINCOLN MKZ 2019 Owners Manual

Using Cruise Control...................................217
Using Adaptive Cruise Control.................218
Driving Aids
Driver Alert....................................................227
Lane Keeping System................................229
Blind Spot Information System................234
Cross Traffic Alert........................................236
Steering.........................................................240
Pre-Collision Assist......................................241
Drive Control................................................246
Load Carrying
Load Limit......................................................248
Towing
Towing a Trailer............................................253
Recommended Towing Weights.............254
Essential Towing Checks..........................255
Towing the Vehicle on Four Wheels......257
Driving Hints
Breaking-In...................................................259
Economical Driving.....................................259
Driving Through Water..............................259
Floor Mats.....................................................260
Roadside Emergencies
Roadside Assistance..................................262
Hazard Flashers..........................................263
Fuel Shutoff..................................................263
Jump Starting the Vehicle.........................264
Post-Crash Alert System...........................266
Transporting the Vehicle...........................267
Towing Points...............................................268
Customer Assistance
Getting the Services You Need...............269
In California (U.S. Only)..............................270
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)........................271
Utilizing the Mediation/Arbitration Program(Canada Only)..........................................272
Getting Assistance Outside the U.S. andCanada.......................................................273
Ordering Additional Owner's Literature......................................................................275
Reporting Safety Defects (U.S. Only)......275
Reporting Safety Defects (Canada Only)......................................................................276
Fuses
Fuse Specification Chart............................277
Changing a Fuse.........................................294
Maintenance
General Information....................................297
Opening and Closing the Hood..............297
Under Hood Overview - 2.0L...................298
Under Hood Overview - 3.0L...................300
Engine Oil Dipstick - 2.0L.........................302
Engine Oil Dipstick - 3.0L..........................302
Engine Oil Check........................................302
Oil Change Indicator Reset......................303
Engine Coolant Check...............................304
Automatic Transmission Fluid Check......308
Brake Fluid Check........................................313
Washer Fluid Check.....................................313
Fuel Filter........................................................313
Changing the 12V Battery..........................314
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Table of Contents

Note:Do not remove the dipstick when theengine is running.
Note: If the oil level is between themaximum and minimum marks, the oil levelis acceptable. Do not add oil.
Note:The oil consumption of new enginesreaches its normal level after approximately3,000 mi (5,000 km).
Adding Engine Oil
WARNING: Do not remove the fillercap when the engine is running.
Do not use supplemental engine oil additivesbecause they are unnecessary and couldlead to engine damage that may not becovered by the vehicle Warranty.
Only use oils certified for gasoline enginesby the American Petroleum Institute (API). An oil with this trademark symbol conformsto the current engine and emission systemprotection standards and fuel economyrequirements of the International LubricantsSpecification Advisory Committee (ILSAC).
To top up the engine oil level do thefollowing:
1. Clean the area surrounding the engineoil filler cap before you remove it.
2. Remove the engine oil filler cap. SeeUnder Hood Overview (page 298). Turnit counterclockwise and remove it.
3. Add engine oil that meets Fordspecifications. See Capacities andSpecifications (page 373). You may haveto use a funnel to pour the engine oil intothe opening.
4. Recheck the oil level.
5. If the oil level is correct, replace thedipstick and make sure it is fully seated.
6. Replace the engine oil filler cap. Turn itclockwise until you feel a strongresistance.
Note: Do not add oil further than themaximum mark. Oil levels above themaximum mark may cause engine damage.
Note:Make sure you install the oil filler capcorrectly.
Note:Soak up any spillage with anabsorbent cloth immediately.
OIL CHANGE INDICATOR RESET
Use the information display controls on thesteering wheel to reset the oil changeindicator.
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From the main menu scroll to:
Action and descriptionMessage
Press the right arrow button,then from this menu scroll tothe following message.
Settings
Press the right arrow button,then from this menu scroll tothe following message.
Vehicle
Press the right arrow button,then from this menu scroll tothe following message.
Oil Life
Press and hold the OK buttonuntil the instrument clusterdisplays the followingmessage.
Hold OK toReset
Reset Successful
When the oil change indicatorresets the instrument clusterdisplays 100%.
Remaining Life
{00}%
Action and descriptionMessage
If the instrument clusterdisplays one of the followingmessages, repeat theprocess.
Not Reset
Reset Cancelled
ENGINE COOLANT CHECK
WARNING: Do not remove the coolantreservoir cap when the cooling system is hot.Wait 10 minutes for the cooling system tocool down. Cover the coolant reservoir capwith a thick cloth to prevent the possibilityof scalding and slowly remove the cap.Failure to follow this instruction could resultin personal injury.
WARNING: Do not put coolant in thewindshield washer reservoir. If sprayed onthe windshield, coolant could make it difficultto see through the windshield.
WARNING: To reduce the risk ofpersonal injury, make sure the engine is coolbefore unscrewing the coolant pressure reliefcap. The cooling system is under pressure.Steam and hot liquid can come out forcefullywhen you loosen the cap slightly.
WARNING: Do not add coolant furtherthan the MAX mark.
When the engine is cold, check theconcentration and level of the coolant at theintervals listed in the scheduled maintenanceinformation. See Scheduled Maintenance(page 504).
Note:Make sure that the coolant level isbetween the MIN and the MAX marks onthe coolant reservoir.
Note: Coolant expands when it is hot. Thelevel may extend beyond the MAX mark.
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Maintenance

A warning lamp illuminates and amessage may appear in theinformation display.
If the engine reaches a presetover-temperature condition, the engineautomatically switches to alternating cylinderoperation. Each disabled cylinder acts as anair pump and cools the engine.
When this occurs, your vehicle still operates,however:
•Engine power is limited.
•The air conditioning system turns off.
Continued operation increases the enginetemperature, causing the engine tocompletely shut down. Your steering andbraking effort increases in this situation.
When the engine temperature cools, you canre-start the engine. Have your vehiclechecked as soon as possible to minimizeengine damage.
When Fail-Safe Mode Is Activated
WARNING: Fail-safe mode is for useduring emergencies only. Operate yourvehicle in fail-safe mode only as long asnecessary to bring your vehicle to rest in asafe location and seek immediate repairs.When in fail-safe mode, your vehicle will havelimited power, will not be able to maintainhigh-speed operation, and may completelyshut down without warning, potentially losingengine power, power steering assist, andpower brake assist, which may increase thepossibility of a crash resulting in seriousinjury.
WARNING: Do not remove the coolantreservoir cap when the cooling system is hot.Wait 10 minutes for the cooling system tocool down. Cover the coolant reservoir capwith a thick cloth to prevent the possibilityof scalding and slowly remove the cap.Failure to follow this instruction could resultin personal injury.
Your vehicle has limited engine power whenin the fail-safe mode, drive your vehicle withcaution. Your vehicle does not maintainhigh-speed operation and the engine mayoperate poorly.
Remember that the engine is capable ofautomatically shutting down to preventengine damage. In this situation:
1. Pull off the road as soon as safelypossible and switch the engine off.
2. If you are a member of a roadsideassistance program, we recommend thatyou contact your roadside assistanceservice provider.
3.If this is not possible, wait a short periodfor the engine to cool.
4. Check the coolant level. If the coolantlevel is at or below the minimum mark,add prediluted coolant immediately.
5.When the engine temperature cools, youcan re-start the engine. Have your vehiclechecked as soon as possible to minimizeengine damage.
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Maintenance

Because your vehicle’s engine iselectronically-controlled by a computer,some engine control settings are maintainedby power from the battery. Some enginecomputer settings, like the idle trim and fueltrim strategy, optimize the driveability andperformance of the engine. The clock andradio station presets are also maintained inmemory by power from the low-voltagebattery. These settings are erased when atechnician disconnects and connects thelow-voltage battery.
To restore the settings, do the following:
Note:Until you switch the ignition to the onposition, you will receive a message in yourinformation display stating that your vehicleis not in park.
1. Apply the parking brake.
2. Shift into park (P) or neutral (N).
3. Switch off all accessories.
4. Press the brake pedal and start yourvehicle.
5. Run the engine until it reaches normaloperating temperature. While the engineis warming up, complete the following:Reset the clock. See Audio Unit (page391). Reset the power windowsbounce-back feature. See PowerWindows (page 95). Reset the radiostation presets. See Audio Unit (page391).
6. Allow the engine to idle for at least oneminute.
7.Drive the vehicle at least 10 mi (16 km) tocompletely relearn the idle trim and fueltrim strategy.
Note:If you do not allow the engine torelearn the idle and fuel trim strategy, theidle quality of your vehicle may be adverselyaffected until the engine computereventually relearns the idle trim and fuel trimstrategy.
Note:Certain features may not operate ifthe battery monitor system is not reset witha scan tool following a jump start or batteryreplacement. Normal electrical accessoryoperation should resume after your vehicleis left undisturbed for 8 hours.
Make sure that you dispose of old batteriesin an environmentally friendly way. Seekadvice from your local authority aboutrecycling old batteries.
If storing your vehicle for more than 30 dayswithout recharging the battery, werecommend that you disconnect the batterycables to maintain battery charge for quickstarting.
CHECKING THE WIPER BLADES
Run the tip of your fingers over the edge ofthe blade to check for roughness.
Clean the wiper blades with washer fluid orwater applied with a soft sponge or cloth.
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Your vehicle is equipped with the IntelligentOil-Life Monitor system, which displays amessage in the information display at theproper oil change interval. This interval maybe up to one year or 10,000 mi (16,000 km).
When the oil change message appears inthe information display, it is time for an oilchange. Make sure you perform the oilchange within two weeks or 500 mi (800 km)of the message appearing. Make sure youreset the Intelligent Oil-Life Monitor aftereach oil change. See Oil Change IndicatorReset (page 303).
If your information display resets prematurelyor becomes inoperative, you should performthe oil change interval at six months or5,000 mi (8,000 km) from your last oilchange. Never exceed one year or 10,000 mi(16,000 km) between oil change intervals.
Your vehicle is very sophisticated and builtwith multiple, complex, performance systems.Every manufacturer develops these systemsusing different specifications andperformance features. That is why it isimportant to rely upon your dealership toproperly diagnose and repair your vehicle.
Ford Motor Company has recommendedmaintenance intervals for various parts andcomponent systems based upon engineeringtesting. Ford Motor Company relies upon thistesting to determine the most appropriatemileage for replacement of oils and fluids toprotect your vehicle at the lowest overall costto you and recommends againstmaintenance schedules that deviate fromthe scheduled maintenance information.
We strongly recommend the use of onlygenuine Ford, Motorcraft or Ford-authorizedre-manufactured replacement partsengineered for your vehicle.
Additives and Chemicals
This owner's manual and the Ford WorkshopManual list the recommended additives andchemicals for your vehicle. We do notrecommend using chemicals or additives notapproved by us as part of your vehicle’snormal maintenance. Please consult yourwarranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normaloperating characteristic and, by itself, doesnot necessarily indicate a concern or that thefluid needs to be changed. However, aqualified expert, such as the factory-trainedtechnicians at your dealership, shouldinspect discolored fluids that also show signsof overheating or foreign materialcontamination immediately.
Make sure to change your vehicle’s oils andfluids at the specified intervals or inconjunction with a repair. Flushing is a viableway to change fluid for many vehiclesub-systems during scheduled maintenance.It is critical that systems are flushed only withnew fluid that is the same as that requiredto fill and operate the system or using aFord-approved flushing chemical.
Owner Checks and Services
Make sure you perform the following basicmaintenance checks and inspections everymonth or at six-month intervals.
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Scheduled Maintenance

Maintenance Intervals
At Every Oil Change Interval as Indicated by the Information Display1
Change engine oil and filter.2
Rotate the tires.
Perform a multi-point inspection, recommended.
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints (All-Wheel Drive only).
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Oil Change Indicator Reset (page 303).
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Scheduled Maintenance

SPECIAL OPERATING CONDITIONS
SCHEDULED MAINTENANCE
If you operate your vehicle primarily in anyof the following conditions, you need toperform extra maintenance as indicated. Ifyou operate your vehicle occasionally underany of these conditions, it is not necessaryto perform the extra maintenance. Forspecific recommendations, see yourdealership service advisor or technician.
Perform the services shown in the followingtables when specified or within 3,000 mi(4,800 km) of the message appearing in theinformation display prompting you to changeyour oil.
•Example 1: The message comes on at28,750 mi (46,270 km). Perform the30,000 mi (48,000 km) automatictransmission fluid replacement.
•Example 2: The message has not comeon, but the odometer reads 30,000 mi(48,000 km) (for example, the IntelligentOil-Life Monitor was reset at 25,000 mi(40,000 km). Perform the engine air filterreplacement.
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Scheduled Maintenance

Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Perform multi-point inspection.
Change automatic transmission fluid.Every 30,000 mi(48,000 km)
1Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine Oil Check (page 302).
Exclusive use of E85, Flex Fuel Vehicles Only
If ran exclusively on E85, fill the fuel tank full with regular unleaded fuel.Every oil change
Exceptions
There are several exceptions to the NormalSchedule:
Rear Axle and PTU Maintenance
The Power Transfer Unit (PTU) and rear axle,All Wheel Drive only, in your vehicle doesnot require any normal scheduledmaintenance unless the unit shows signs ofleakage. Contact an authorized dealer forservice.
California Fuel Filter Replacement
If you register your vehicle in California, theCalifornia Air Resources Board hasdetermined that the failure to perform thismaintenance item does not nullify theemission warranty or limit recall liabilitybefore the completion of your vehicle'suseful life. Ford Motor Company, however,urges you to have all recommendedmaintenance services performed at thespecified intervals and to record all vehicleservice.
Hot Climate Oil Change Intervals
Vehicles operating in the Middle East, NorthAfrica, Sub-Saharan Africa or locations withsimilar climates using an American PetroleumInstitute (API) Certified for Gasoline Engines(Certification mark) oil of SM or SN quality,the normal oil change interval is 3,000 mi(5,000 km).
If the available API SM or SN oils are notavailable, then the oil change interval is2,000 mi (3,000 km).
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Scheduled Maintenance

J
Jump Starting the Vehicle..........................264Connecting the Jumper Cables.....................264Jump Starting......................................................265Preparing Your Vehicle.....................................264Removing the Jumper Cables........................266
K
Keyless Entry....................................................73SECURICODE™ KEYLESS ENTRYKEYPAD...............................................................73
Keyless Starting..............................................161Ignition Modes......................................................161
Keys and Remote Controls...........................57
L
Lane Keeping System.................................229Switching the System On and Off..................230
Lighting Control...............................................87Flashing the Headlamp High Beam.................88Headlamp High Beam.........................................88
Lighting..............................................................87General Information..............................................87
Lincoln Automotive Financial Services......12
Lincoln Protect...............................................501Lincoln Protect (CANADA ONLY)...................502Lincoln Protect Extended Service Plans (U.S.Only)...................................................................501
Load Carrying................................................248Load Limit.......................................................248Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles............................................................252Vehicle Loading - with and without aTrailer................................................................248
Locking and Unlocking..................................67Activating Intelligent Access.............................68Autolock..................................................................70Battery Saver...........................................................71Illuminated Entry...................................................70Illuminated Exit......................................................70Locking and Unlocking the Doors with theKey Blade...........................................................69Luggage Compartment........................................71Power Door Locks................................................67Remote Control.....................................................67Smart Unlocks for Intelligent AccessKeys.....................................................................69
Lug NutsSee: Changing a Road Wheel.........................356
M
Maintenance..................................................297General Information...........................................297
Media Hub......................................................392Memory Function...........................................147Easy Entry and Exit Feature..............................148Linking a PreSet Position to your RemoteControl or Intelligent Access Key Fob.......148Saving a PreSet Position....................................147
Message CenterSee: Information Displays..................................110
MirrorsSee: Windows and Mirrors.................................95
Mobile Communications Equipment...........14Moonroof.........................................................100Opening and Closing.........................................102Type 1.......................................................................101Type 2.....................................................................101
Motorcraft Parts - 2.0L................................368Motorcraft Parts - 3.0L.................................370MyKey Troubleshooting................................65MyKey™..............................................................62Principle of Operation.........................................62
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Index