navigation system LINCOLN MKZ 2019 Owners Manual

Checking the Wiper Blades.......................315
Changing the Wiper Blades......................316
Adjusting the Headlamps..........................316
Changing a Bulb...........................................317
Changing the Engine Air Filter..................317
Vehicle Care
General Information.....................................319
Cleaning Products.......................................319
Cleaning the Exterior.................................320
Waxing............................................................321
Cleaning the Engine...................................322
Cleaning the Windows and Wiper Blades......................................................................322
Cleaning the Interior...................................323
Cleaning the Instrument Panel andInstrument Cluster Lens........................325
Cleaning Leather Seats.............................325
Repairing Minor Paint Damage................326
Cleaning the Wheels..................................326
Vehicle Storage............................................327
Body Styling Kits..........................................328
Wheels and Tires
Tire Sealant and Inflator Kit......................329
Tire Care........................................................336
Using Summer Tires...................................350
Using Snow Chains......................................351
Tire Pressure Monitoring System...........352
Changing a Road Wheel...........................356
Technical Specifications............................364
Capacities and Specifications
Engine Specifications - 2.0L.....................366
Engine Specifications - 3.0L.....................367
Motorcraft Parts - 2.0L...............................368
Motorcraft Parts - 3.0L................................370
Vehicle Identification Number...................371
Vehicle Certification Label.........................371
Transmission Code Designation.............372
Capacities and Specifications - 2.0L......373
Capacities and Specifications - 3.0L......379
Bulb Specification Chart............................386
Audio System
General Information....................................389
Audio Unit......................................................391
USB Port........................................................392
Media Hub....................................................392
SYNC™ 3
General Information....................................394
Home Screen...............................................409
Using Voice Recognition.............................411
Entertainment................................................421
Climate...........................................................435
Phone.............................................................439
Navigation.....................................................447
Apps...............................................................458
Settings...........................................................461
SYNC™ 3 Troubleshooting..........................481
Accessories
Accessories..................................................499
Lincoln Protect
Lincoln Protect..............................................501
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Table of Contents

PRINCIPLE OF OPERATION
MyKey allows you to program keys withrestricted driving modes to promote gooddriving habits. You can program therestrictions to all keys except one. Any keysthat you did not program are administratorkeys or admin keys.
You can use admin keys to:
•Create a MyKey with certain vehiclerestrictions.
•Program certain MyKey settings.
•Clear all MyKey restrictions.
After you program a MyKey, you can viewthe following information through theinformation display:
•The total number of admin keys andMyKeys for your vehicle.
•The total distance a MyKey drivertraveled with your vehicle.
Note:Every MyKey receives the samerestrictions and settings. You cannotprogram them individually.
Note:For vehicles equipped with apush-button start switch: When both a MyKeyand an admin key are present when youstart your vehicle, the system recognizes theadmin key only.
Standard Settings
Not every vehicle includes the features listedbelow. If your vehicle has this equipment,then you cannot change the followingsettings when using a MyKey:
•Seatbelt reminder or Belt-Minder™. MyKeymutes the audio system until drivers, andin some instances, passengers, fastentheir seatbelts. Note: If your vehicleincludes an AM/FM radio or a very basicaudio system, then the radio may notmute.
•Earlier low-fuel warning. The low-fuelwarning activates earlier for MyKeydrivers, giving them more time to refuel.
•Certain driver alerts, stability systems orparking aids turn on automatically whenyou use the MyKey system. For example,Blind Spot Information System (BLIS),cross traffic alert, lane departure warningor forward collision warning. Note: MyKeydrivers may be able to turn the lanedeparture warning feature off, but thisfeature turns back on automatically withevery new key cycle.
•Restricted touchscreen operation in somemarkets. For example, MyKey mayprevent manual navigation destinationinput while the vehicle is in any gearother than park (P) or when the vehiclereaches a certain rate of speed.
•Satellite radio adult content restrictions,if this feature is available in your market.
Optional Settings
You can configure certain vehicle featuresettings when you first create a MyKey. Youcan also change the settings afterward withan admin key.
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MyKey™

CD and CD Player Information
Note:CD units play commercially pressed4.7 in (12 cm) audio compact discs only. Dueto technical incompatibility, certainrecordable and re-recordable compact discsmay not function correctly when used in thevehicle’s CD player.
Note: Do not insert CDs with homemadepaper (adhesive) labels into the CD playeras the label may peel and cause the CD tobecome jammed. You should use apermanent felt tip marker rather thanadhesive labels on your homemade CDs. Ballpoint pens may damage CDs. Ask anauthorized dealer for more information.
Note:Do not use any irregularly shapeddiscs or discs with a scratch protection filmattached.
Always handle discs by their edges only. Clean the disc with an approved CD cleaneronly. Wipe it from the center of the disctoward the edge. Do not clean in a circularmotion.
Do not expose discs to direct sunlight or heatsources for extended periods.
MP3 and WMA Track and FolderStructure
Audio systems capable of recognizing andplaying MP3 and WMA individual tracks andfolder structures work as follows:
•There are two different modes for MP3and WMA disc playback: MP3 and WMAtrack mode (system default) and MP3 andWMA folder mode.
•MP3 and WMA track mode ignores anyfolder structure on the MP3 and WMAdisc. The player numbers each MP3 andWMA track on the disc (noted by the MP3or WMA file extension) from T001 to amaximum of T255. The maximum numberof playable MP3 and WMA files may beless depending on the structure of theCD and exact model of radio present.
•MP3 and WMA folder mode representsa folder structure consisting of one levelof folders. The CD player numbers allMP3 and WMA tracks on the disc (notedby the MP3 or WMA file extension) andall folders containing MP3 and WMA files,from F001 (folder) T001 (track) to F253T255.
•Creating discs with only one level offolders helps with navigation through thedisc files.
If you are burning your own MP3 and WMAdiscs, it is important to understand how thesystem reads the structures you create. Whilevarious files may be present (files withextensions other than MP3 and WMA), onlyfiles with the MP3 and WMA extension areplayed; other files are ignored by the system.This enables you to use the same MP3 andWMA disc for a variety of tasks on your workcomputer, home computer and yourin-vehicle system.
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Audio System

GENERAL INFORMATION
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend that youuse extreme caution when using any devicethat may take your focus off the road. Yourprimary responsibility is the safe operationof your vehicle. We recommend against theuse of any hand-held device while drivingand encourage the use of voice-operatedsystems when possible. Make sure you areaware of all applicable local laws that mayaffect the use of electronic devices whiledriving.
Getting to Know Your System
The SYNC 3 system allows you to interactwith a variety of features using thetouchscreen and voice commands. Byintegrating with your Bluetooth enabledphone, the touchscreen provides easyinteraction with audio, multimedia, climatecontrol, navigation, and your phone's SYNC3 compatible apps.
Using the Touchscreen
To operate the touchscreen, you can simplytouch the item or option that you want toselect. The button changes color when youselect it.
The SYNC 3 layout allows you to quicklyselect the feature you wish to use.
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SYNC™ 3

Action and DescriptionMenu ItemItem
This bar displays icons and messages pertaining to current system activities including climatesettings, voice commands and phone functions such as text messages.Status BarA
This button is available on the main screens. Pressing it takes you to the home screen view.HomeB
This shows the current time. You can set the clock manually or have it controlled by the vehicle'sGPS location. See Settings (page 461).ClockC
This displays the current outside temperature.Outside TemperatureD
You can touch any of the buttons on this bar to select a feature.Feature BarE
The touchscreen allows you quick access toall of your comfort, navigation,communication and entertainment options.Using the status and feature bar you canquickly select the feature you want to use.
Note:Your system is equipped with a featurethat allows you to access and control audiofeatures for 10 minutes after you switch theignition off (and no doors open).
The Status Bar
Additional icons also display in the status bardepending on market, vehicle options andcurrent operation. If a feature is not active,the icon does not display. Certain icons maymove to the left or right depending on whatoptions are active.
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SYNC™ 3

Note:If your vehicle is not equipped withnavigation, compass appears in the displayinstead of navigation. If you press the rightarrow to go into the compass menu, you cansee the compass graphic. The compassdisplays the direction in which the vehicle istraveling, not true direction (for example, ifthe vehicle is traveling west, the middle ofthe compass graphic displays west; northdisplays to the left of west though its truedirection is to the right of west).
Using the Controls on the SteeringWheel
Depending on your vehicle and optionpackage, you can use different controls onyour steering wheel to interact with thetouchscreen system in different ways.
VOL: Control the volume of audio output.
Mute: Mute the audio output.
Voice: Press to start a voice session. Pressagain to stop the voice prompt andimmediately begin speaking. Press and holdto end a voice session.
SEEK NEXT:
•While in radio mode, press to seekbetween memory presets.
•While in USB, Bluetooth Audio or CDmode, press to seek between songs orpress and hold to fast seek.
SEEK PREVIOUS:
•While in radio mode, press to seekbetween memory presets.
•While in USB, Bluetooth Audio or CDmode, press to seek between songs orpress and hold to fast seek.
PHONE ACCEPT: Press to answer a call orswitch between calls.
PHONE REJECT: Press to end a call or rejectan incoming call.
Note:On some models, SEEK NEXT may becombined with PHONE REJECT and SEEKPREVIOUS may be combined with PHONEACCEPT.
M: Touch the control repeatedly to switchbetween media sources (modes).
See Steering Wheel (page 80).
Using Your Bezel Controls
Depending on your vehicle and optionpackage, you may also have these controlson your instrument panel:
•Power: Switch the audio system on andoff.
•VOL: Control the volume of playingaudio.
•Seek and Tune: Use as you normallywould in audio modes.
•Eject: Eject a CD from the audio system.
•SOURCE or MEDIA: Press repeatedly toadvance through available media modes.
•SOUND: Press to access the Soundmenu where you can adjust sound andother audio settings.
•1-6: Press and hold to store or press toselect an AM, FM or SIRIUS memorypreset. See Audio System (page 389).
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SYNC™ 3

of electronically or verbally disclosing to 911operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the most appropriateemergency services. If you do not want todisclose this information, do not switch thefeature on.
Safety Information
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend that youuse extreme caution when using any devicethat may take your focus off the road. Yourprimary responsibility is the safe operationof your vehicle. We recommend against theuse of any hand-held device while drivingand encourage the use of voice-operatedsystems when possible. Make sure you areaware of all applicable local laws that mayaffect the use of electronic devices whiledriving.
•Do not attempt to service or repair thesystem. Have an authorized dealercheck your vehicle.
•Do not operate playing devices if thepower cords or cables are broken, splitor damaged. Place cords and cables outof the way, so they do not interfere withthe operation of pedals, seats,compartments or safe driving abilities.
•Do not leave playing devices in yourvehicle during extreme conditions as itcould cause them damage. See yourdevice's user guide for furtherinformation.
•For your safety, some SYNC 3 functionsare speed-dependent. Their use is limitedto when your vehicle is traveling atspeeds under 3 mph (5 km/h). Make surethat you review your device's manualbefore using it with SYNC 3.
Speed-restricted Features
Some features of this system may be toodifficult to use while your vehicle is movingso they are restricted from use unless yourvehicle is stationary.
•Screens crowded with information, suchas Points of Interest reviews and ratings,SiriusXM Travel Link sports information,or ski condition search areas.
•Any action that requires you to use akeyboard is restricted, such as enteringa navigation destination or editinginformation.
•All lists are limited so the user can viewfewer entries (such as phone contacts orrecent phone call entries).
See the following table for more specificexamples.
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SYNC™ 3

Restricted features
Pairing a Bluetooth phone.Cellular Phone
Browsing of list entries is limited for phone contacts and recent phone calls.
Editing the keypad code.System Functionality
Enabling Valet Mode.
Editing settings while the rear view camera or active park assist are active.
Editing Wi-Fi settings.Wi-Fi
Editing the list of wireless networks.
Connecting to a new Wi-Fi network.
Viewing received text messages.Text Messages
Using the keyboard to enter a destination.Navigation
Adding or editing Navigation Favorites entries or Avoid Areas.
Creating a SYNC Owner Account
Why do I need a SYNC owner account?
•Essential for keeping up with the latestsoftware and connected features.
•Access to customer support for anyquestions you may have.
•Maintain account permissions.
Visit the website to sign up and register.
Website
www.owner.lincoln.comwww.syncmyride.ca
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SYNC™ 3

Website
www.syncmaroute.ca
Lincoln Connect with Lincoln Way (If
Equipped)
With a Lincoln Connect-equipped vehicle,you can use Lincoln Way® to track yourvehicle’s location and remotely accessvehicle features such as start, lock andunlock and vehicle status including fuel leveland approximate mileage. You can alsoschedule specific times to remotely start yourvehicle so it’s ready to hit the road as soonas you are. Lincoln Way® is available througha free download via the Apple App Store®or Google Play™. Message and data ratesmay apply. Services may be limited by mobilephone network coverage area.
•FCC: LHJ-FAN
•IC: 2807E-FAN
Updating Your System
You can choose to download the updateonto a USB drive or use Wi-Fi to deliverautomatic updates.
USB Updates
To use the USB update you need to log intoyour owner account and visit the SYNCsoftware update page.
Website
www.owner.lincoln.comwww.syncmyride.cawww.syncmaroute.ca
The website notifies you if an update isavailable. You can then select to downloadthe update.
You will need an empty USB drive. Pleasecheck the website for minimumrequirements. Once you have inserted theUSB drive into your computer, choose to startthe download. Follow the instructionsprovided to download the files to the USBdrive.
The installation of most files occurs in thebackground, and does not interrupt your useof the system. Navigation updates cannot beinstalled in the background, because the filesare too large.
To install the update in your vehicle, removeanything that is plugged in the USB ports onthe media hub and plug in the USB drivecontaining the update. When the USB driveis plugged in, the installation should beginimmediately. After a successful installation,the update is available the next time thevehicle is started.
Please reference the website for any furtheractions.
Updating Over Wi-Fi
To update your System over Wi-Fi yourvehicle must be within the range of a Wi-Fiaccess point. Data rates may apply.
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SYNC™ 3

Home screen displayTileItem
If your vehicle does not have navigation, this space contains the compass.
The name of the connected phone appears on the screen. The status of the phone featuresalso appear. This includes signal strength, battery charge, text messaging and roaming.PhoneB
This map displays your current location or current route in real time.Navigation *CWhen you have navigation active, you also see the next turn and the length of time anddistance to your destination.If your vehicle does not have navigation, this space contains the audio information.
* If equipped.
You can touch any of the feature displays toaccess that feature.
Anytime you select the home button, thesystem returns you to this screen.
USING VOICE RECOGNITION
The SYNC 3 system allows you to use voicecommands, to control features like audio andclimate controls. By using voice commands,you can keep your hands on the wheel andyour eyes on the road.
You can access each feature controlled bySYNC 3 through a variety of commands.
To activate the SYNC 3 voicecommands push the voice buttonon the steering wheel and wait forthe prompt.
___ is a dynamic listing, meaning that it canbe the name of anything, such as artist, thename of contact or number. The context andthe description of the command tell you whatto say for this dynamic option.
There are some commands that work forevery feature, these commands are:
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SYNC™ 3E142599