wheel LINCOLN MKZ HYBRID 2011 Owners Manual

Introduction 4
Instrument Cluster 18
Warning lights and chimes 18
Gauges 25
Message center 36
Entertainment Systems 52
AM/FM stereo with CDX6/MP3 52
Auxiliary input jack (Line in) 60
USB port 62
Satellite radio information 64
Navigation system 66
SYNC66
Climate Controls 67
Dual automatic temperature control 67
Navigation system based climate control 70
Rear window defroster 74
Lights 75
Headlamps 75
Turn signal control 80
Bulb replacement 82
Driver Controls 87
Windshield wiper/washer control 87
Steering wheel adjustment 88
Power windows 93
Mirrors 95
Speed control 96
Moon roof 99
Table of Contents
1
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)

Locks and Security 108
Keys 108
Locks 113
Anti-theft system 126
Seating and Safety Restraints 133
Seating 133
Safety restraints 144
Airbags 158
Child restraints 173
Tires, Wheels and Loading 191
Tire information 191
Tire inflation 193
Tire Pressure Monitoring System (TPMS) 206
Vehicle loading 210
Trailer towing 216
Recreational towing 217
Driving 218
Starting 218
Brakes 222
AdvanceTrac225
Transmission operation 232
Reverse sensing system 233
Rear-view camera system 235
Roadside Emergencies 246
Getting roadside assistance 246
Hazard flasher switch 247
Fuel pump shut-off 248
Fuses and relays 248
Changing tires 256
Wheel lug nut torque 262
Jump starting 263
Wrecker towing 266
Table of Contents
2
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)

Question Answer
Can I put E10 or
E85 in my vehicle,
and how will it affect
my fuel economy?Your hybrid vehicle can use E10 (10% ethanol,
90% gasoline) fuel, but you may notice slightly
reduced fuel economy because ethanol contains
less energy per gallon than gasoline. Your hybrid
vehicle is not designed to use E85 (85%
ethanol).
How long will my
high voltage battery
last? Does it need
maintenance?The high voltage battery system is designed to
last the life of the vehicle and requires no
maintenance.
Can you charge the
battery with a plug
into an A/C outlet?There are no provisions for charging the high
voltage battery from a power supply external to
the vehicle.
Can I tow the hybrid
behind my motor
home with all four
wheels down?Yes. Your hybrid vehicle can be “flat-towed”
without modification. See theRecreational
towingsection in theTires, Wheels and
Loadingchapter for more information.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered and what is not covered by
your vehicle’s New Vehicle Limited Warranty, refer to theWarranty
Guidethat is provided to you along with your Owner’s Guide.
Special instructions
For your added safety, your vehicle is fitted with sophisticated electronic
controls.
WARNING:Please read the sectionAirbag Supplemental
Restraint System (SRS)in theSeating and Safety Restraints
chapter. Failure to follow the specific warnings and instructions could
result in personal injury.
WARNING:Front seat mounted rear-facing child or infant seats
shouldNEVERbe placed in front of an active passenger airbag.
Introduction
11
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)

DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are capable of collecting and
storing diagnostic information about your vehicle. This potentially
includes information about the performance or status of various systems
and modules in the vehicle, such as engine, throttle, steering or brake
systems. In order to properly diagnose and service your vehicle, Ford
Motor Company, Ford of Canada, and service and repair facilities may
access or share among them vehicle diagnostic information received
through a direct connection to your vehicle when diagnosing or servicing
your vehicle. For U.S. only (if equipped), if you choose to use the SYNC
Vehicle Health Report, you consent that certain diagnostic information
may also be accessed electronically by Ford Motor Company and Ford
authorized service facilities, and that the diagnostic information may be
used for any purpose. See yourSYNCsupplement for more information.
Event Data Recording
This vehicle is equipped with an event data recorder (EDR). The
main purpose of an EDR is to record, in certain crash or near
crash-like situations, such as an airbag deployment or hitting a
road obstacle; this data will assist in understanding how a
vehicle’s systems performed. The EDR is designed to record data
related to vehicle dynamics and safety systems for a short period
of time, typically 30 seconds or less. The EDR in this vehicle is
designed to record such data as:
•How various systems in your vehicle were operating;
•Whether or not the driver and passenger seatbelts were
buckled/fastened;
•How far (if at all) the driver was depressing the accelerator
and/or the brake pedal; and
•How fast the vehicle was travelling; and
•Where the driver was positioning the steering wheel.
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
Note: EDR data is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by the EDR under
normal driving conditions and no personal data or information
(e.g., name, gender, age, and crash location) is recorded (see
Introduction
12
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)

AdvanceTracoff:Illuminates when
AdvanceTrachas been disabled by
the driver. Refer to theDriving
chapter for more information.
Low tire pressure warning:
Illuminates to warn you when your
tire pressure is low. If the telltale
remains on solid at start up or while
driving, the tire pressure should be
checked. The message center will also display LOW TIRE PRESSURE
when one or more tires on your vehicle have low tire pressure.
The telltale can also warn you when the system is malfunctioning. If the
telltale begins to flash, when the ignition is first turned on or while
driving, contact your authorized dealer as soon as possible. The message
center will also display TIRE PRESSURE SENSOR FAULT or TIRE
PRESSURE MONITOR FAULT when the system is malfunctioning.
Please note that if your spare tire is in use, the damaged road tire must
be re-installed on your vehicle to restore system functionality. For more
information on this system, refer toTire pressure monitoring system
(TPMS)in theTires, Wheels and Loadingchapter.
Low fuel (RTT):Displays when
the fuel level in the fuel tank is at
or near empty. The fuel gage will
turn yellow and then red depending
on fuel level. A message may also display in the message center. Refer to
Fuel gaugein this chapter.
Speed control (RTT):The speed
control system indicator light
changes color to indicate what mode
the system is in:
•On (amber light):Illuminates
when the speed control system is turned on. Turns off when the speed
control system is engaged or turned off.
•Engaged (green light):Illuminates when the speed control system is
engaged. Turns off when the speed control system is disengaged.
OFF
Instrument Cluster
23
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)

Trip odometer:Registers the miles
(kilometers) of individual journeys.
Press and release the message
center INFO button until TRIP A
mode appears in the display. Press
the button again to select the TRIP
B feature. Press the RESET button
to reset.
Trip summary:When the ignition key is turned to the off position, the
instrument cluster will transition to a trip summary screen which
displays the following information for your most recent drive:
•Distance
•Fuel economy
•Fuel used
•Trip efficiency (this is displayed via the efficiency leaves graphic).
Long term fuel economy is also displayed, showing the vehicle’s fuel
economy since the last customer reset. To reset long term fuel economy,
seeResetsin theMessage centersection in this chapter.
MESSAGE CENTER
With the ignition in the on position, the message center, located on your
instrument cluster, displays important vehicle informationthrough a
constant monitor of vehicle systems.You may select display features
on the message center for a display of status. The system will also notify
you of potential vehicle problems with a display of system warnings
followed by a long indicator chime.
Selectable features
The INFO, RESET and SETUP
buttons, located on the steering
wheel, control the message center
functions.
SET
RSM CNCL
RESET
INFO
SETUP ON
OFF
Instrument Cluster
36
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)

POWER STEERING ASSIST FAULT— The power steering system
has disabled power steering assist due to a system error, service is
required.
SERVICE POWER STEERING— The power steering system has
detected a condition that requires service.
SERVICE POWER STEERING NOW— The power steering system
has detected a condition within the power steering system that requires
service immediately.
SERVICE ADVANCETRAC— Displayed when the AdvanceTrac
system has detected a condition that requires service.
DRIVER DOOR AJAR— Displayed when the driver’s door is not
completely closed.
PASSENGER DOOR AJAR— Displayed when the passenger side door
is not completely closed.
REAR LEFT DOOR AJAR— Displayed when the rear left door is not
completely closed.
REAR RIGHT DOOR AJAR— Displayed when the rear right door is
not completely closed.
CHECK FUEL FILL INLET— Displayed when the fuel fill inlet may
not be properly closed. Refer toEasy Fuel™ “no cap” fuel systemin
theMaintenance and Specificationschapter.
FUEL LEVEL LOW— Displayed as an early reminder of a low fuel
condition.
BRAKE FLUID LEVEL LOW— Indicates the brake fluid level is low
and the brake system should be inspected immediately. Refer toBrake
fluidin theMaintenance and Specificationschapter.
CHECK PARK AID (if equipped)— Displayed when the transmission
is in R (Reverse) and the Reverse Sensing System (Park Aid) is disabled.
Refer toReverse Sensing System (Park Aid)in this section to enable.
LOW TIRE PRESSURE— Displayed when one or more tires on your
vehicle have low tire pressure. Refer toInflating your tiresin theTires,
Wheels and Loadingchapter.
TIRE PRESSURE MONITOR FAULT— Displayed when the tire
pressure monitoring system is malfunctioning. If the warning stays on or
continues to come on, contact your authorized dealer as soon as
possible.
Instrument Cluster
48
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)

TIRE PRESSURE SENSOR FAULT— Displayed when a tire pressure
sensor is malfunctioning, or your spare tire is in use. For more
information on how the system operates under these conditions, refer to
Tire Pressure Monitoring System (TPMS)in theTires, Wheels and
Loadingchapter. If the warning stays on or continues to come on,
contact your authorized dealer as soon as possible.
TRUNK AJAR— Displayed when the trunk is not completely closed.
REMOVE OBJECTS NEAR PASS SEAT— Displayed when objects
are by the passenger seat. After the objects are moved away from the
seat, if the warning stays on or continues to come on, contact your
authorized dealer as soon as possible.
ENGINE OIL CHANGE SOON— Displayed when the engine oil life
remaining is 10% or less.
OIL CHANGE REQUIRED— Displayed when the oil life left reaches
0%.
BLIND SPOT SYSTEM FAULT (if equipped)— Displayed when a
fault with the blind spot information system has occurred. Contact your
authorized dealer as soon as possible.
CROSS TRAFFIC SYSTEM FAULT (if equipped)— Displayed when
a fault with the cross traffic alert system has occurred. Contact your
authorized dealer as soon as possible.
BLIND SPOT NOT AVAILABLE (if equipped)— Displayed when
blind spot information system is not available. SeeBlind spot
information systemin theDrivingchapter.
CROSS TRAFFIC NOT AVAILABLE (if equipped)— Displayed
when cross traffic alert is not available. SeeBlind spot information
systemin theDrivingchapter.
SENSOR BLOCKED SEE MANUAL (if equipped)— Displayed when
the blind spot information system/cross traffic alert system sensors are
blocked. SeeBlind spot information systemin theDrivingchapter.
VEHICLE COMING FROM LEFT (if equipped)— Displayed when
the blind spot information system with cross traffic alert (CTA) system is
operating and senses a vehicle. SeeBlind spot information systemin
theDrivingchapter.
Instrument Cluster
49
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)

HEADLAMP CONTROL
Turns the lamps off.
Turns on the parking lamps,
instrument panel lamps, license
plate lamps and tail lamps.
Turns the low beam headlamps
on.
Adaptive headlamps (if equipped)
The headlamp beams move in the same direction as the steering wheel
which provides more visibility when driving around curves.
•Without adaptive headlamps (1)
•With adaptive headlamps (2)
Note:The system has a power-up
movement check feature. When the
vehicle is started, the lamps track
left to right, then back to center to
alert the driver that the system is
working properly. There is a delay of
two to five seconds before the
adaptive headlamp system will
operate when the vehicle is driven,
as the system is inactive below
3 mph (5 km/h).
Lights
75
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)

Replacing stop/tail/turn and side marker bulbs
Your vehicle is equipped with a rear lamp that has a stop/tail/turn and
side marker lamp module containing integral multiple light emitting
diodes (LED). If one or more LEDs burn out, the complete lamp module
has to be replaced. See your authorized dealer for the replacement lamp.
Replacing rear turn signal bulbs
1. Make sure the headlamp switch is in the off position and open the
trunk.
2. Lift out trunk floor carpeting panel to access a luggage scuff plate
(hard molding) shingles and a trunk side panel (dark grey, soft
wheelhouse side trim panel) at the lamp area.
3. Carefully pull/push the trunk side panel (dark grey, soft wheelhouse
side trim panel) outboard to expose the lamp assembly. The most
effective point to grasp the trunk side panel when pulling it out from the
luggage scuff plate is at it’s bottom edge where that edge meets the
exposed sheet metal of the trunk floor.
Note:Do not allow the trunk side panel to remain bent and untucked
from the luggage scuff plate (hard molding) for a long period of time.
Doing so may result in permanent deformation.
4. Remove the bulb socket by
rotating it counterclockwise, then
pulling it out of the lamp assembly.
5. Pull the bulb from the socket and
push in the new bulb.
6. Install the bulb socket into the
lamp assembly by rotating it
clockwise.
7. Carefully push the trunk side
panel (dark grey, soft wheelhouse
side trim panel) back to the shingle position to the luggage scuff plate
(hard molding).
8. Reinstall the trunk floor carpeting panel.
Lights
84
2011 MKZ Hybrid(hkz)
Owners Guide, 2nd Printing
USA(fus)