service reset LINCOLN MKZ HYBRID 2016 Owners Manual

Towing
Towing a Trailer.............................................249
Transporting the Vehicle............................249
Towing the Vehicle on Four Wheels.......250
Driving Hints
Breaking-In......................................................251
Economical Driving
.......................................251
Driving Through Water
................................251
Floor Mats
......................................................252
Roadside Emergencies
Roadside Assistance
...................................254
Hazard Warning Flashers
...........................255
Fuel Shutoff...................................................255
Jump Starting the Vehicle
..........................256
Collision, Damage or Fire Event...............259
Post-Crash Alert System.............................261
Customer Assistance
Getting the Services You Need
................262
In California (U.S. Only)...............................263 The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)........................264
Utilizing the Mediation/Arbitration Program (Canada Only)
...........................................265
Getting Assistance Outside the U.S. and Canada
.......................................................265
Ordering Additional Owner's Literature....................................................267
Reporting Safety Defects (U.S. Only).......267
Reporting Safety Defects (Canada Only)............................................................268
Fuses
Fuse Specification Chart
............................269
Changing a Fuse..........................................286
Maintenance
General Information
.....................................287
Opening and Closing the Hood...............287
Under Hood Overview................................288
Engine Oil Dipstick......................................290
Engine Oil Check.........................................290
Oil Change Indicator Reset........................291
Engine Coolant Check.................................291 Automatic Transmission Fluid Check......296
Brake Fluid Check.......................................296
Washer Fluid Check.....................................297
Fuel Filter........................................................297
Changing the 12V Battery..........................297
Checking the Wiper Blades.......................299
Changing the Wiper Blades......................299
Adjusting the Headlamps..........................300
Changing a Bulb
............................................301
Bulb Specification Chart
..............................301
Changing the Engine Air Filter.................304
Vehicle Care
General Information
.....................................305
Cleaning Products
.......................................305
Cleaning the Exterior..................................305
Waxing............................................................306
Cleaning the Engine
....................................307
Cleaning the Windows and Wiper Blades.........................................................307
Cleaning the Interior....................................308
Cleaning the Instrument Panel and Instrument Cluster Lens..........................310
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Table of Contents

Action
Message
Displays when the door switches have been disabled.
Switches Inhibited Security Mode
Displays when there is a system malfunction with the child locks. Contac\
t your authorized dealeras soon as possible.
Child Lock Malfunction Service Required
Displays the factory keypad code after the keypad has been reset. See Keyless Entry (page
72).
Factory Keypad Code XXXXX
Driver Alert Action
Message
Stop and rest as soon as it is safe to do so.
Driver Alert Warning Rest Now
Take a rest break soon.
Driver Alert Warning Rest Suggested
Fuel Action
Message
Displayed as an early reminder of a low fuel condition.
Fuel Level Low
Displayed when the fuel fill inlet may not be properly closed.
Check Fuel Fill Inlet
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Information Displays

If this action corrects the problem, the
message may not reset immediately. It may
take several driving cycles for the message
to turn off. A driving cycle consists of an
engine start-up (after four or more hours with
the engine off ) followed by city or highway
driving. Continuing to drive with the message
on may cause the service engine soon lamp
to turn on as well.
FUEL CONSUMPTION
Note:
The amount of usable fuel in the empty
reserve varies and should not be relied upon
to increase driving range. When refueling
your vehicle after the fuel gauge indicates
empty, you might not be able to refuel the
full amount of the advertised capacity of the
fuel tank due to the empty reserve still
present in the tank. Empty reserve is the amount of fuel
remaining in the tank after the fuel gauge
indicates empty. Do not rely on this fuel for
driving. The usable capacity of the fuel tank
is the amount of fuel that can be put into the
tank after the gauge indicates empty. The
advertised capacity is the total fuel tank size
– it is the combined usable capacity plus the
empty reserve.
Filling the Tank
For consistent results when filling the fuel
tank:
•
Turn the ignition off before fueling; an
inaccurate reading results if the engine
is left running.
• Use the same fill rate (low-medium-high)
each time the tank is filled.
• Allow no more than two automatic
click-offs when filling.
Results are most accurate when the filling
method is consistent. Calculating Fuel Economy
Do not measure fuel economy during the
first 1000 miles (1600 kilometers) of driving
(this is your engine
’s break-in period); a more
accurate measurement is obtained after
2000 miles - 3000 miles (3200 kilometers -
4800 kilometers). Also, fuel expense,
frequency of fill ups or fuel gauge readings
are not accurate ways to measure fuel
economy.
1. Fill the fuel tank completely and record the initial odometer reading.
2. Each time you fill the tank, record the amount of fuel added.
3. After at least three to five tank fill ups, fill
the fuel tank and record the current
odometer reading.
4. Subtract your initial odometer reading from the current odometer reading.
5. Calculate fuel economy by dividing miles
traveled by gallons used (For Metric:
Multiply liters used by 100, then divide
by kilometers traveled).
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Fuel and Refueling

Severe Climates
If you drive in extremely cold climates:
•
It may be necessary to have an
authorized Ford dealer increase the
coolant concentration above 50%.
• A coolant concentration of 60% will
provide improved freeze point protection.
Engine coolant concentrations above
60% will decrease the overheat
protection characteristics of the engine
coolant and may cause engine damage.
If you drive in extremely hot climates:
• It may be necessary to have an
authorized Ford dealer decrease the
coolant concentration to 40%.
• A coolant concentration of 40% will
provide improved overheat protection.
Engine coolant concentrations below
40% will decrease the freeze and
corrosion protection characteristics of
the engine coolant and may cause
engine damage. Vehicles driven year-round in non-extreme
climates should use prediluted coolant
meeting the Ford specification for optimum
cooling system and engine protection.
What You Should Know About Fail-Safe
Cooling
If the engine coolant supply is depleted, this
feature allows the vehicle to be driven
temporarily before incremental component
damage is incurred. The “fail-safe
” distance
depends on ambient temperatures, vehicle
load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, the engine
coolant temperature gauge will move to the
red (hot) area and: The coolant temperature warning
light will illuminate.
The service engine soon indicator
will illuminate.If the engine reaches a preset
over-temperature condition, the engine will
automatically switch to alternating cylinder
operation. Each disabled cylinder acts as an
air pump and cools the engine.
When this occurs the vehicle will still operate.
However:
•
The engine power will be limited.
• The air conditioning system will be
disabled.
Continued operation will increase the engine
temperature and the engine will completely
shut down, causing steering and braking
effort to increase.
Once the engine temperature cools, the
engine can be re-started. Take your vehicle
to an authorized dealer as soon as possible
to minimize engine damage.
295
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Maintenance

Potential station issues
Action
Cause
Issues
No action required. This is a broadcast issue.
This is poor time alignment by the radio broad-
caster.
Echo, stutter, skip or repeat in audio.
Increase or decrease in audio
volume.
No action required. The reception issue may clear
up as you continue to drive.
The radio is shifting between analog and digital
audio.
Sound fading or blending in and out.
No action required. This is normal behavior. Wait
until the audio is available.
The digital multicast is not available until the HD
Radio broadcast is decoded. Once decoded, the
audio is available.
There is an audio mute delay when
selecting HD2 or HD3, multicast
preset or Direct Tune
No action required. The station is not available in
your current location.
The previously stored multicast preset or direct
tune is not available in your current reception area.
Cannot access HD2 or HD3 multicast
channel when recalling a preset or
from a direct tune.
Fill out the station issue form at http://
www.ibiquity.com/automotive/
report_radio_station_experiences
Data service issue by the radio broadcaster.
Text information does not match
currently playing audio.
Fill out the station issue form at http://
www.ibiquity.com/automotive/
report_radio_station_experiences
Data service issue by the radio broadcaster.
There is no text information shown
for currently selected frequency.
No action required. This is normal behavior.
This selection disables HD2-HD7 channel search.
HD2-HD7 stations not found when
you press
Scan
403
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing MyLincoln Touch™

SIRIUS Satellite Radio Reception Factors and Troubleshooting
Potential reception issues
For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage
and other materials as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, \
parking garages, dense tree foliage
and thunderstorms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a weaker
one and the audio system may mute.
Station overload
Your display may show ACQUIRING... to indicate the interference and the a\
udio system may mute.
Satellite radio signal interference Troubleshooting tips
Action
Cause
Message
No action required. This message should disap-
pear shortly.
Radio requires more than two seconds to produce
audio for the selected channel.
Acquiring…
If this message does not clear shortly, or with an
ignition key cycle, your receiver may have a fault.
See an authorized dealer for service.
There is an internal module or system failure
present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or choose another preset.
The channel is no longer available.
Invalid Channel
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing MyLincoln Touch™

NORMAL SCHEDULED MAINTENANCE
Normal scheduled maintenance
1, 2
Change engine oil and filter. 3
Every 12 months or 10000
miles (16000 km). The oil
monitoring system displays
a message in the informa-
tion display. Rotate tires, inspect tire wear and measure tread depth.
Inspect automatic transmission fluid level. Consult dealer for requireme\
nts.
Inspect brake pads, rotors, hoses and parking brake.
Inspect engine cooling system and motor/electronics cooling system stren\
gth and hoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension and tie-rod ends.
Inspect wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed one year or 10000 miles (16000 kilometers) between service interv\
als.
2 Perform multi-point inspection (recommended).
3 Reset the oil monitoring system after engine oil and filter changes. See Engine Oil Check (page 290).
484
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Scheduled Maintenance