towing LINCOLN MKZ HYBRID 2016 Owners Manual

Towing
Towing a Trailer.............................................249
Transporting the Vehicle............................249
Towing the Vehicle on Four Wheels.......250
Driving Hints
Breaking-In......................................................251
Economical Driving
.......................................251
Driving Through Water
................................251
Floor Mats
......................................................252
Roadside Emergencies
Roadside Assistance
...................................254
Hazard Warning Flashers
...........................255
Fuel Shutoff...................................................255
Jump Starting the Vehicle
..........................256
Collision, Damage or Fire Event...............259
Post-Crash Alert System.............................261
Customer Assistance
Getting the Services You Need
................262
In California (U.S. Only)...............................263 The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)........................264
Utilizing the Mediation/Arbitration Program (Canada Only)
...........................................265
Getting Assistance Outside the U.S. and Canada
.......................................................265
Ordering Additional Owner's Literature....................................................267
Reporting Safety Defects (U.S. Only).......267
Reporting Safety Defects (Canada Only)............................................................268
Fuses
Fuse Specification Chart
............................269
Changing a Fuse..........................................286
Maintenance
General Information
.....................................287
Opening and Closing the Hood...............287
Under Hood Overview................................288
Engine Oil Dipstick......................................290
Engine Oil Check.........................................290
Oil Change Indicator Reset........................291
Engine Coolant Check.................................291 Automatic Transmission Fluid Check......296
Brake Fluid Check.......................................296
Washer Fluid Check.....................................297
Fuel Filter........................................................297
Changing the 12V Battery..........................297
Checking the Wiper Blades.......................299
Changing the Wiper Blades......................299
Adjusting the Headlamps..........................300
Changing a Bulb
............................................301
Bulb Specification Chart
..............................301
Changing the Engine Air Filter.................304
Vehicle Care
General Information
.....................................305
Cleaning Products
.......................................305
Cleaning the Exterior..................................305
Waxing............................................................306
Cleaning the Engine
....................................307
Cleaning the Windows and Wiper Blades.........................................................307
Cleaning the Interior....................................308
Cleaning the Instrument Panel and Instrument Cluster Lens..........................310
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Action
Message
See your authorized dealer.
SHIFT SYS FAULT Neutral Unavailable
Service Required
See your authorized dealer.
SHIFT SYS FAULT Low Unavailable Service
Required
Displays when neutral tow is active and the ignition needs to be turned \
off. See Towing the
Vehicle on Four Wheels (page 250).
Neutral Tow Engaged Turn Ignition Off for
Towing
Displays while attempting to exit neutral tow. The brake pedal needs to be depressed and parkbutton selected to deactivate.
See Towing the Vehicle on Four Wheels (page 250).
Neutral Tow Engaged Depress Brake and
Select Park to Exit Neutral Tow
Displays when neutral tow is active and the park brake needs to be released.
See Towing the
Vehicle on Four Wheels (page 250).
Neutral Tow Remove Park Brake for
Towing
Displays when neutral tow has been deactivated.
Neutral Tow Disengaged
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Answer
Question
Your hybrid vehicle can use E15 (15% ethanol, 85% gasoline) fuel, butyou may notice slightly reduced fuel economy because ethanol
contains less energy per gallon than gasoline. Your hybrid vehicle is not designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and how will it affect my fuel
economy?
The high voltage battery system is designed to last the life of thevehicle and requires no maintenance.
How long will my high voltage battery last? Does it need maintenance?
There are no provisions for charging the high voltage battery from apower supply external to the vehicle.
Can you charge the battery with a plug into an A/C outlet?
Yes. Your hybrid vehicle can be flat towed without modification. SeeTowing the Vehicle on Four Wheels (page 250).
Can I tow the hybrid behind my motor home with all four wheels down?
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Low (L)
•
Provides maximum engine braking.
• The transmission may be put into low (L)
at any vehicle speed.
• Not intended for use under extended or
normal driving conditions and results in
lower fuel economy.
Brake-Shift Interlock Override WARNINGS
Do not drive your vehicle until you
verify that the brake lamps are working.
When doing this procedure, you will
be taking your vehicle out of park
which means your vehicle can roll freely. To
avoid unwanted vehicle movement, always
fully set the parking brake prior to doing this
procedure. Use wheel chocks if appropriate. If you fully release the parking brake,
but the brake warning lamp remains
illuminated, the brakes may not be working
properly. See your authorized dealer. Note:
See your authorized dealer as soon
as possible if this procedure is used. Note:
For some markets this feature will be
disabled.
Note: This feature will only function if your
12-volt battery has power.
Use the brake-shift interlock override
procedure to put your vehicle in gear in the
event of an electrical malfunction or if your
vehicle has a dead battery. The brake shift
interlock override button is located inside of
the center console, below media inputs. You
will need a tool (for example a screwdriver
or similar tool) to access the button.
1. Apply the parking brake and turn the ignition off before performing this
procedure. 2.
Locate the brake shifter interlock access
slot. The slot is located below the media
hub, in the front of the center console
storage bin and it is not labeled.
Note: Make sure that you correctly identify
the access hole as not to damage the media
hub.
3. Using a tool, press and hold the brake shift interlock switch. When the
instrument panel buttons flash, your
vehicle is in override mode.
4. With the override switch still held, press the neutral (N) button for towing, or the
desired gear to shift from Park.
5. Release the override button.
6. Your vehicle will remain in Stay in Neutral
mode for wrecker towing purposes or
can be shifted to the desired gear and
driven (if your vehicle can be driven).
7. Release the parking brake.
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WARNINGS
Use caution when turning camera
features on or off while in reverse (R).
Make sure your vehicle is not moving. The rear view camera system provides a
video image of the area behind your vehicle.
The image will display in either the rear view
mirror or the display in the center of the
instrument panel.
During operation, lines will appear in the
display that represent your vehicle
’s path
and proximity to objects behind your vehicle. The camera is located on the trunk near the
high-mount brake lamp. Using the Rear View Camera System
The rear view camera system displays what
is behind your vehicle when you place the
transmission in reverse (R).
The system uses three types of guides to
help you see what is behind your vehicle:
•
Active guidelines: Show the intended
path of your vehicle when reversing.
• Fixed guidelines: Show the actual path
your vehicle is moving in while reversing
in a straight line. This can be helpful
when backing into a parking space or
aligning your vehicle with another object
behind you.
• Centerline (if applicable): Helps align the
center of your vehicle with an object
(trailer).
Note: If the transmission is in reverse (R) and
the luggage compartment is ajar, no rear
view camera features will display.
Note: If the image comes on while the
transmission is not in reverse (R), have the
system inspected by an authorized dealer. Note:
When towing, the camera only sees
what you are towing behind your vehicle.
This might not provide adequate coverage
and you might not see some objects. In some
vehicles, the guidelines may disappear once
you connect the trailer tow connector.
The camera may not operate correctly under
the following conditions:
• Nighttime or dark areas if the reverse
lamps are not operating.
• Mud, water or debris obstructs the
camera's view. Clean the lens with a soft,
lint-free cloth and non-abrasive cleaner.
• The camera is misaligned due to damage
to the rear of your vehicle.
To access any of the rear view camera
system settings, make the following
selections in the touch screen when the
transmission is not in reverse (R):
• Menu > Vehicle > Camera Settings
After changing a system setting, the touch
screen shows a preview of the selected
features.
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•
Press and release SET+ or SET-. When
you select km/h as the display
measurement in the information display,
the set speed changes in approximately
2 km/h increments. When you select mph
as the display measurement in the
information display, the set speed
changes in approximately 1 mph
increments.
• Press the accelerator or brake pedal until
you reach the desired speed. Press and
release
SET+.
• Press and hold
SET+ or SET-. Release
the control when you reach the desired
speed.
Canceling the Set Speed
Press and release
CNCL or tap the brake
pedal. The set speed does not erase.
Resuming the Set Speed
Press and release
RES.
Switching Cruise Control Off
Press and release
OFF when the system is
in stand by mode or switch the ignition off. Note:
You erase the set speed when you
switch the system off.
USING ADAPTIVE CRUISE
CONTROL
(If Equipped) WARNINGS
Always pay close attention to changing
road conditions when using adaptive
cruise control. The system does not replace
attentive driving. Failing to pay attention to
the road may result in a crash, serious injury
or death. Adaptive cruise control is not a crash
warning or avoidance system.
Adaptive cruise control will not detect
stationary or slow moving vehicles
below 6 mph (10 km/h). Adaptive cruise control does not detect
pedestrians or objects in the road.
Adaptive cruise control does not detect
oncoming vehicles in the same lane. WARNINGS
Do not use adaptive cruise control on
winding roads, in heavy traffic or when
the road surface is slippery. This could result
in loss of vehicle control, serious injury or
death. Do not use adaptive cruise control
when towing a trailer that has trailer
brakes. The auto-brake component of the
adaptive cruise control system does not
operate the trailer brakes. Using adaptive
cruise control when towing a trailer that has
trailer brakes may result in the loss of vehicle
control, which could result in serious injury. Do not use the system in poor visibility,
for example fog, heavy rain, spray or
snow. Do not use tire sizes other than those
recommended because this can affect
the normal operation of the system. Failing
to do so may result in a loss of vehicle
control, which could result in serious injury. Note:
It is your responsibility to stay alert,
drive safely and be in control of the vehicle
at all times.
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Cargo Weight - includes all weight
added to the Base Curb Weight,
including cargo and optional equipment.
When towing, trailer tongue load or king
pin weight is also part of cargo weight.
GAW (Gross Axle Weight) -
is the total
weight placed on each axle (front and
rear) including vehicle curb weight and
all payload. GAWR (Gross Axle Weight Rating) -
is
the maximum allowable weight that can
be carried by a single axle (front or rear).
These numbers are shown on the Safety
Compliance Certification Label. The
label shall be affixed to either the door
hinge pillar, door-latch post, or the door
edge that meets the door-latch post,
next to the driver's seating position. The
total load on each axle must never
exceed its Gross Axle Weight Rating. Note:
For trailer towing information
refer to the RV and Trailer Towing Guide
available at an authorized dealer. GVW (Gross Vehicle Weight) -
is the
Vehicle Curb Weight, plus cargo, plus
passengers.
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GCW (Gross Combined Weight) - is the
Gross Vehicle Weight plus the weight of
the fully loaded trailer.
GCWR (Gross Combined Weight
Rating) - is the maximum allowable
weight of the vehicle and the loaded
trailer, including all cargo and
passengers, that the vehicle can handle
without risking damage. (Important: The
towing vehicle ’s braking system is rated
for operation at Gross Vehicle Weight
Rating, not at Gross Combined Weight
Rating.) Separate functional brakes
should be used for safe control of towed
vehicles and for trailers where the Gross Combined Weight of the towing vehicle
plus the trailer exceed the Gross Vehicle
Weight Rating of the towing vehicle. The
Gross Combined Weight must never
exceed the Gross Combined Weight
Rating.
Maximum Loaded Trailer Weight -
is
the highest possible weight of a fully
loaded trailer the vehicle can tow. It
assumes a vehicle with mandatory
options, driver and front passenger
weight (150 pounds [68 kilograms] each),
no cargo weight (internal or external)
and a tongue load of 10–15% (conventional trailer) or king pin weight
of 15–25% (fifth wheel trailer). Consult
an authorized dealer (or the RV and
Trailer Towing Guide available at an
authorized dealer) for more detailed
information.
Tongue Load or Fifth Wheel King Pin
Weight - refers to the amount of the
weight that a trailer pushes down on a
trailer hitch.
Examples:
For a 5000 pound (2268
kilogram) conventional trailer, multiply
5000 by 0.10 and 0.15 to obtain a proper
tongue load range of 500 to 750 pounds
(227 to 340 kilograms). For an 11500
pound (5216 kilogram) fifth wheel trailer,
multiply by 0.15 and 0.25 to obtain a
proper king pin load range of 1725 to
2875 pounds (782 to 1304 kilograms).
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GVW

WARNINGS
Do not exceed the GVWR or the
GAWR specified on the Safety
Compliance Certification Label. Do not use replacement tires with
lower load carrying capacities than
the original tires because they may
lower the vehicle ’s GVWR and GAWR
limitations. Replacement tires with a
higher limit than the original tires do not
increase the GVWR and GAWR
limitations. Exceeding any vehicle weight
rating limitation could result in
serious damage to the vehicle and/or
personal injury. Steps for determining the correct load
limit:
1.
Locate the statement "The combined
weight of occupants and cargo
should never exceed XXX kg or XXX
lb." on your vehicle ’s placard. 2.
Determine the combined weight of
the driver and passengers that will
be riding in your vehicle.
3. Subtract the combined weight of the
driver and passengers from XXX kg
or XXX lb.
4. The resulting figure equals the available amount of cargo and
luggage load capacity. For example,
if the “XXX” amount equals 1,400 lb.
and there will be five 150 lb.
passengers in your vehicle, the
amount of available cargo and
luggage load capacity is 650 lb.
(1400-750 (5 x 150) = 650 lb.)
5. Determine the combined weight of
luggage and cargo being loaded on
the vehicle. That weight may not
safely exceed the available cargo
and luggage load capacity calculated
in Step 4. 6.
If your vehicle will be towing a trailer,
load from your trailer will be
transferred to your vehicle. Consult
this manual to determine how this
reduces the available cargo and
luggage load capacity of your
vehicle.
The following gives you a few examples
on how to calculate the available amount
of cargo and luggage load capacity:
*Suppose your vehicle has a 1400-pound
(635-kilogram) cargo and luggage
capacity. You decide to go golfing. Is
there enough load capacity to carry you,
four of your friends and all the golf bags?
You and four friends average 220
pounds (99 kilograms) each and the golf
bags weigh approximately 30 pounds
(13.5 kilograms) each. The calculation
would be: 1400 - (5 x 220) - (5 x 30) =
1400 - 1100 - 150 = 150 pounds. Yes, you
have enough load capacity in your
vehicle to transport four friends and your
golf bags. In metric units, the calculation
would be: 635 kilograms - (5 x 99
kilograms) - (5 x 13.5 kilograms) = 635 -
495 - 67.5 = 72.5 kilograms.
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TOWING A TRAILER
WARNING
Never tow a trailer with an MKZ
Hybrid. This powertrain is not
designed to tow. TRANSPORTING THE VEHICLE If you need to have your vehicle towed,
contact a professional towing service or, if
you are a member of a roadside assistance
program, your roadside assistance service
provider.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. Ford
Motor Company has not approved a slingbelt
towing procedure. Vehicle damage may
occur if towed incorrectly, or by any other
means.
Ford Motor Company produces a towing
manual for all authorized tow truck operators.
Have your tow truck operator refer to this
manual for proper hook-up and towing
procedures for your vehicle.
The front wheels (drive wheels) must be on
a tow dolly when towing your vehicle from
the rear using wheel lift equipment. This
prevents damage to the transmission.
We recommend placing the rear wheels on
a tow dolly when towing your vehicle from
the front using wheel lift equipment. This
prevents damage to the rear fascia.
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