LINCOLN MKZ HYBRID 2017 User Guide

Air conditioning system
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum based
Brake system
Cabin air filter
Check fuel cap Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil Explosive gas
Fan warning
Fasten seatbelt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
8
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing IntroductionE162384 E71340

Heated windshield
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon
Side airbag
Shield the eyes
Stability control Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing diagnostic
information about your vehicle. This
potentially includes information about the
performance or status of various systems
and modules in the vehicle, such as engine,
throttle, steering or brake systems. In order
to properly diagnose and service your
vehicle, Ford Motor Company (Ford of
Canada in Canada), and service and repair
facilities may access or share among them
vehicle diagnostic information received
through a direct connection to your vehicle
when diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford of
Canada, in Canada) may, where permitted
by law, use vehicle diagnostic information
for vehicle improvement or with other
information we may have about you, (e.g.,
your contact information), to offer you
9
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Introduction E161353 E139213 E167012 E138639

products or services that may interest you.
Data may be provided to our service
providers such as part suppliers that may
help diagnose malfunctions, and who are
similarly obligated to protect data. We retain
this data only as long as necessary to
perform these functions or to comply with
law. We may provide information where
required in response to official requests to
law enforcement or other government
authorities or third parties acting with lawful
authority or court order, and such information
may be used in legal proceedings. For U.S.
only (if equipped), if you choose to use
connected apps and services, such as SYNC
Vehicle Health Report or MyFord Mobile App,
you consent that certain diagnostic
information may also be accessed
electronically by Ford Motor Company and
Ford authorized service facilities, and that
the diagnostic information may be used to
provide services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you products
and services that may interest you, where
permitted by law. For Canada only, for more
information, please review the Ford of
Canada privacy policy at www.ford.ca,
including our U.S. data storage and use of
service providers in other jurisdictions who
may be subject to legal requirements in
Canada, the United States and other
countries applicable to them, for example,
lawful requirements to disclose personal
information to governmental authorities in
those countries. See SYNC™ 3 (page 367).
Event Data Recording
This vehicle is equipped with an event data
recorder. The main purpose of an event
data recorder is to record, in certain crash
or near crash-like situations, such as an
airbag deployment or hitting a road
obstacle; this data will assist in
understanding how a vehicle ’s systems
performed. The event data recorder is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less. The event data recorder in this vehicle is
designed to record such data as:
•
How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal; and
• How fast the vehicle was traveling; and
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
10
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Introduction

Note:
Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (e.g., name, gender, age, and
crash location) is recorded (see limitations
regarding 911 Assist and Traffic, directions
and Information privacy below). However,
parties, such as law enforcement, could
combine the event data recorder data with
the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event data
recorder. Ford Motor Company and Ford
of Canada do not access event data
recorder information without obtaining
consent, unless pursuant to court order or where required by law enforcement, other
government authorities or other third
parties acting with lawful authority. Other
parties may seek to access the information
independently of Ford Motor Company and
Ford of Canada.
Note:
Including to the extent that any law
pertaining to Event Data Recorders applies
to SYNC or its features, please note the
following: Once 911 Assist (if equipped) is
enabled (set ON), 911 Assist may, through
any paired and connected cell phone,
disclose to emergency services that the
vehicle has been in a crash involving the
deployment of an airbag or, in certain
vehicles, the activation of the fuel pump
shut-off. Certain versions or updates to 911
Assist may also be capable of being used
to electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other details
about the vehicle or crash or personal
information about the occupants to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not activate the 911 Assist feature. See
SYNC™ 3 (page 367).
11
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Introduction

Additionally, when you connect to Traffic,
Directions and Information (if equipped,
U.S. only), the service uses GPS technology
and advanced vehicle sensors to collect
the vehicle
’s current location, travel
direction, and speed (“vehicle travel
information ”), only to help provide you with
the directions, traffic reports, or business
searches that you request. If you do not
want Ford or its vendors to receive this
information, do not activate the service. For
more information, see Traffic, Directions
and Information, Terms and Conditions.
See SYNC™ 3 (page 367).
CALIFORNIA PROPOSITION 65 WARNINGS
Some constituents of engine exhaust,
certain vehicle components, certain
fluids contained in vehicles and certain
products of component wear contain or emit
chemicals known to the State of California
to cause cancer and birth defects or other
reproductive harm. WARNINGS
Battery posts, terminals and related
accessories contain lead and lead
compounds, chemicals known to the State
of California to cause cancer and
reproductive harm. Batteries also contain
other chemicals known to the State of
California to cause cancer. Wash your hands
after handling. PERCHLORATE
Certain components in your vehicle such as
airbag modules, seatbelt pretensioners and
remote control batteries may contain
perchlorate material. Special handling may
apply for service or vehicle end of life
disposal.
For more information visit: Web Address
www.dtsc.ca.gov/hazard- ouswaste/perchlorate
LINCOLN AUTOMOTIVE
FINANCIAL SERVICES
Lincoln Automotive Financial Services offers
a full range of financing and lease plans to
help you acquire your vehicle. We are
dedicated to providing answers, information
and a truly extraordinary experience.
Use the options below to contact us with
questions about your account or financing
and we will respond promptly: Web Address
www.LincolnAFS.com
Phone: 1-888-498-8801
Mail: Lincoln Automotive Financial Services
12
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Introduction

P.O. Box 542000
Omaha, NE 68154-8000
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts whenever
your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that conform
to the specifications detailed in this Owner’
s
Manual. Genuine Ford and Motorcraft parts
meet or exceed these specifications. Collision Repairs
We hope that you never experience a
collision, but accidents do happen. Genuine
Ford replacement collision parts meet our
stringent requirements for fit, finish, structural
integrity, corrosion protection and dent
resistance. During vehicle development we
validate that these parts deliver the intended
level of protection as a whole system. A
great way to know for sure you are getting
this level of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Lincoln Warranty. Damage
caused to your vehicle as a result of the
failure of non-Ford parts may not be covered
by the Lincoln Warranty. For additional
information, refer to the terms and conditions
of the Lincoln Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered
and what is not covered by your vehicle
’s
New Vehicle Limited Warranty, refer to the
Warranty Manual that is provided to you
along with your Owner’ s Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNINGS
Failure to follow the specific warnings
and instructions could result in
personal injury. See Supplementary
Restraints System (page 43). Front seat mounted rear-facing child
or infant seats should
NEVER be
placed in front of an active passenger airbag. 13
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Introduction

MOBILE COMMUNICATIONS
EQUIPMENT
WARNING
Driving while distracted can result in
loss of vehicle control, crash and injury.
We strongly recommend that you use
extreme caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe operation
of your vehicle. We recommend against the
use of any hand-held device while driving
and encourage the use of voice-operated
systems when possible. Make sure you are
aware of all applicable local laws that may
affect the use of electronic devices while
driving. Using mobile communications equipment is
becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others
’ safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in emergency situations. Safety must be paramount when
using mobile communications equipment to
avoid negating these benefits. Mobile
communication equipment includes, but is
not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, your vehicle
may be equipped with features and options
that are different from the features and
options that are described in this Owner’
s
Manual. A market unique supplement may
be supplied that complements this book. By
referring to the market unique supplement,
if provided, you can properly identify those
features, recommendations and
specifications that are unique to your vehicle.
This Owner’ s Manual is written primarily for
the U.S. and Canadian Markets. Features or
equipment listed as standard may be
different on units built for Export. Refer to
this Owner’ s Manual for all other required
information and warnings.
14
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Introduction

PROTECTING THE ENVIRONMENT
You must play your part in protecting the
environment. Correct vehicle usage and the
authorized disposal of waste, cleaning and
lubrication materials are significant steps
toward this aim.
15
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Environment

GENERAL INFORMATION
See the following sections for directions on
how to properly use safety restraints for
children.
WARNINGS
Always make sure your child is secured
properly in a device that is appropriate
for their height, age and weight. Child safety
restraints must be bought separately from
your vehicle. Failure to follow these
instructions and guidelines may result in an
increased risk of serious injury or death to
your child. WARNINGS
All children are shaped differently. The
recommendations for safety restraints
are based on probable child height, age and
weight thresholds from the National Highway
Traffic Safety Administration and other safety
organizations, or are the minimum
requirements of law. We recommend
checking with a NHTSA Certified Child
Passenger Safety Technician (CPST) and
consult your pediatrician to make sure your
child seat is appropriate for your child, and
is compatible with and properly installed in
your vehicle. To locate a child seat fitting
station and CPST, contact NHTSA toll free
at 1-888-327-4236 or go to
http://www.nhtsa.dot.gov. In Canada, contact WARNINGS
Transport Canada toll free at 1-800-333-0371
or go to www.tc.gc.ca to find a Child Car Seat
Clinic in your area. Failure to properly restrain
children in safety seats made especially for
their height, age, and weight may result in
an increased risk of serious injury or death
to your child. Do not leave children or animals
unattended in the vehicle. On hot days,
the temperature in the trunk or vehicle
interior can rise very quickly. Exposure of
people or animals to these high
temperatures for even a short time can cause
death or serious heat-related injuries,
including brain damage. Small children are
particularly at risk. 16
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Child Safety

Recommendations for Safety Restraints for Children
Recommended restraint type
Child size, height, weight, or age
Child
Use a child safety seat (sometimes called aninfant carrier, convertible seat, or toddler seat).
Children weighing 40 lb (18 kg) or less (generally age four or
younger).
Infants or toddlers
Use a belt-positioning booster seat.
Children who have outgrown or no longer properly fit in a child
safety seat (generally children who are less than 4 ft. 9 in. (1.45 m)\
tall, are greater than age four and less than age 12, and between 40 lb (18 kg) and 80 lb (36 kg) and upward to 100 lb (45 kg) if recommended by your child restraint manufacturer).
Small children
Use a vehicle safety belt having the lap beltsnug and low across the hips, shoulder belt
centered across the shoulder and chest, and seat back upright.
Children who have outgrown or no longer properly fit in a belt-
positioning booster seat (generally children who are at least 4 ft. 9 in. (1.45 m) tall or greater than 80 lb (36 kg) or 100 lb (45 kg) if recommended by child restraint manufacturer).
Larger children
17
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Child Safety