heating LINCOLN MKZ HYBRID 2017 User Guide

HYBRID VEHICLE FREQUENTLY ASKED QUESTIONS
Answer
Question
The high voltage battery is electrically isolated from the rest of the
vehicle when the key is off. When you switch the key on, high voltage
contactors inside the battery are closed to make the electricity avail-
able to the motor and generator and enable the vehicle to drive. The
clicks are the sound of these contactors as they close and open during start up and shut down.
What are the series of clicks from the cargo area when I first turn the
key in the ignition?
The vehicle's computer will determine if an engine start is requiredat key-on. Silent key start will start the engine if it is necessary for
cabin heating, windshield defrost, or if the outside temperature is low.
(For C-MAX Energi vehicles, the engine may not be required to operate these functions.)
Why does the engine sometimes start at key-on?
There are several reasons the engine stays on for an extended amountof time when you first start it. One common reason is to make sure
that the emissions components are warm enough to minimize tailpipe
emissions. As the climate gets cooler, this engine-on time is extended.
Why does it take a long time before the engine shuts down?
The engine is required to turn on above this speed to protect thetransmission hardware.
Why does my engine never shut down above 85 mph (137 km/h)
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Answer
Question
In order to make sure that the climate control system can begin heatingthe cabin or defrosting the windshield as soon as a driver requests it, the engine coolant temperature has to be kept sufficiently hot.
Keeping the engine on is required to maintain the correct coolant temperature.
Why does my engine stay on when it is extremely cold outside?
Your vehicle's engine and transmission are designed to deliver thepower you need at the most efficient engine speed. This may be
higher than expected during heavy accelerations, and may fluctuate when driving at a steady speed. These are characteristics of the
Atkinson engine cycle and the transmission technology that help maximize your hybrid's fuel economy.
Why does my engine rev up so high sometimes when I accelerate?
The fan noise comes from a fan located next to the high voltage
battery pack. This fan turns on when the battery requires cooling air. The fan speed, and associated noise level, will change according to
the amount of cooling required to maintain good performance. Main- taining the battery temperature at optimal conditions also prolongs
the useful life of the battery and helps to achieve better fuel economy.
What is the fan noise I hear from the rear of my hybrid?
Change the engine oil every 10000 miles (16000 kilometers) or onceper year under normal operating conditions.
What is the engine oil change service interval?
Your hybrid vehicle can use E15 (15% ethanol, 85% gasoline) fuel, butyou may notice slightly reduced fuel economy because ethanol
contains less energy per gallon than gasoline. Your hybrid vehicle is not designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and how will it affect my fuel
economy?
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•
Press and hold RES+ or SET-. Release
the control when you reach the desired
speed. The set speed changes in
approximately 5 mph/10 km/h increments.
• Press the RES+ or SET- button to change
the set speed in increments of
approximately 1 mph or 2 km/h.
• Hold the RES+ or SET- button to change
the set speed in increments of
approximately 5 mph or 10 km/h.
The system may apply the brakes to slow
the vehicle to the new set speed. The set
speed displays continuously in the
information display when the system is
active.
Canceling the Set Speed
Press and release
CNCL or tap the brake
pedal. The set speed does not erase.
Resuming the Set Speed
Press and release RES+. Your vehicle speed
returns to the previously set speed and gap
setting. The set speed displays continuously
in the information display when the system
is active. Note:
Only use resume if you are aware of
the set speed and intend to return to it.
Automatic Cancellation
Automatic cancellation occurs if:
• The tires lose traction.
• The engine speed is too low.
• You apply the parking brake.
Note: If the engine speed drops too low, the
information display indicates low engine
speed. Shift to a lower gear (manual
transmission only) to avoid automatic
cancellation.
Hilly Condition Usage
Note: An audible alarm will sound and the
system will shut down if it is applying brakes
for an extended period of time. This allows
the brakes to cool down. The system will
function normally again when the brakes
have cooled down. You should select a lower gear position
when the system is active in situations such
as prolonged downhill driving on steep
grades, for example in mountainous areas.
The system needs additional engine braking
in these situations to reduce the load on the
vehicle
’s regular brake system to prevent
them from overheating.
Switching Adaptive Cruise Control Off
Press and release
OFF when the system is
in stand by mode or switch the ignition off.
Note: You erase the set speed when you
switch the system off.
Detection Issues WARNING
On rare occasions, detection issues
can occur due to the road
infrastructures, for example bridges, tunnels
and safety barriers. In these cases, the
system may brake late or unexpectedly. At
all times, you are responsible for controlling
your vehicle, supervising the system and
intervening, if required. 227
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If your vehicle loses electrical power while
you are driving, electric power steering
assistance is lost. The steering system still
operates and you can steer your vehicle
manually. Manually steering your vehicle
requires more effort.
Extreme continuous steering may increase
the effort required for you to steer your
vehicle. This increased effort prevents
overheating and permanent damage to the
steering system. You do not lose the ability
to steer your vehicle manually. Typical
steering and driving maneuvers allow the
system to cool and return to normal
operation.
Steering Tips
If the steering wanders or pulls, check for:
•
Correct tire pressures.
• Uneven tire wear.
• Loose or worn suspension components.
• Loose or worn steering components.
• Improper vehicle alignment. Note:
A high crown in the road or high
crosswinds may also make the steering
seem to wander or pull.
Adaptive Learning
The electronic power steering system
adaptive learning helps correct road
irregularities and improves overall handling
and steering feel. It communicates with the
brake system to help operate advanced
stability control and accident avoidance
systems. Additionally, whenever the battery
is disconnected or a new battery installed,
you must drive your vehicle a short distance
before the system relearns the strategy and
reactivates all systems.
PRE-COLLISION ASSIST WARNINGS
At all times, you are responsible for
controlling your vehicle, supervising
the system and intervening, if required.
Failure to take care may result in the loss of
control of your vehicle, serious personal
injury or death. WARNINGS
The system does not detect cyclists,
animals, pedestrians at night or
vehicles that are driving in a different
direction. Failure to take care may result in
the loss of control of your vehicle, serious
personal injury or death. The system does not operate during
hard acceleration or steering. Failure
to take care may lead to a crash or personal
injury. The system may fail or operate with
reduced function during cold and
severe weather conditions. Snow, ice, rain,
spray and fog can adversely affect the
system. Keep the front camera and radar free
of snow and ice. Failure to take care may
result in the loss of control of your vehicle,
serious personal injury or death. In situations where the vehicle camera
has limited detection capability, this
may reduce system performance. These
situations include but are not limited to direct
or low sunlight, vehicles at night without tail
lights, unconventional vehicle types,
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WARNINGS
To reduce the risk of personal injury,
make sure the engine is cool before
unscrewing the coolant pressure relief cap.
The cooling system is under pressure. Steam
and hot liquid can come out forcefully when
you loosen the cap slightly. Do not add coolant further than the
MAX mark.
Your vehicle has two separate cooling
systems. One for cooling the engine and a
separate system for cooling the inverter
system controller that is specific to the hybrid
operating system. The two systems operate
similarly, with the inverter system controller
cooling system generally operating at a lower
temperature and pressure.
When the engine is cold, check the
concentration and level of the coolant at the
intervals listed in the scheduled maintenance
information.
See Scheduled Maintenance
(page 479).
Note: Make sure that the coolant level is
between the
MIN and MAX marks on the
coolant reservoir. Note:
Coolant expands when it is hot. The
level may extend beyond the
MAX mark.
Maintain coolant concentration within 48%
to 50%, which equates to a freeze point
between -30°F (-34°C) and -34°F (-37°C).
Coolant concentration should be checked
using a refractometer. We do not recommend
the use of hydrometers or coolant test strips
for measuring coolant concentration.
Adding Coolant WARNING
Never remove the coolant reservoir
cap while the engine is running or hot.
Note:
Automotive fluids are not
interchangeable. Do not use coolant or
windshield washer fluid outside of its
specified function and vehicle location.
Note: Do not use stop leak pellets, cooling
system sealants, or non-specified additives
as they can cause damage to the engine
cooling or heating systems. Resulting
component damage may not be covered by
the vehicle Warranty. It is very important to use prediluted coolant
approved to the correct specification in order
to avoid plugging the small passageways in
the engine cooling system.
See Capacities
and Specifications (page 358). Do not mix
different colors or types of coolant in your
vehicle. Mixing of engine coolants or using
an incorrect coolant may harm the engine or
cooling system components and may not be
covered by the vehicle Warranty.
Note: Coolants marketed for all makes and
models may not be approved to Ford
specifications and may cause damage to
the cooling system. Resulting component
damage may not be covered by the vehicle
Warranty.
If the coolant level is at or below the
minimum mark, add prediluted coolant
immediately.
To top up the coolant level do the following:
1. Unscrew the cap slowly. Any pressure escapes as you unscrew the cap.
2. Add prediluted coolant approved to the correct specification. See Capacities and
Specifications
(page 354).
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3.
Add enough prediluted coolant to reach
the correct level.
4. Replace the coolant reservoir cap, turn it clockwise until you feel a strong
resistance.
5. Check the coolant level in the coolant reservoir the next few times you drive
your vehicle. If necessary, add enough
prediluted engine coolant to bring the
coolant level to the correct level.
Note: If prediluted coolant is not available,
use the approved antifreeze concentrate
diluting it to 50/50 with distilled water. See
Capacities and Specifications (page 354).
Using water that has not been deionised
may contribute to deposit formation,
corrosion or plugging of the small cooling
system passageways.
If you have to add more than
1.1 qt (1 L) of
engine coolant per month, have your vehicle
checked as soon as possible. Operating an
engine with a low level of coolant can result
in engine overheating and possible engine
damage. Note:
During normal vehicle operation, the
coolant may change color from orange to
pink or light red. As long as the coolant is
clear and uncontaminated, this color change
does not indicate the coolant has degraded
nor does it require the coolant to be drained,
the system to be flushed, or the coolant to
be replaced.
Note: In case of emergency, you can add a
large amount of water without coolant in
order to reach a vehicle service location.
Water alone, without coolant, can cause
engine damage from corrosion, overheating
or freezing. When you reach a service
location, you must have the cooling system
drained, flushed and refilled using the
correct specification prediluted coolant or
antifreeze concentrate. See Capacities and
Specifications
(page 354).
Do not use the following as a coolant
substitute:
• Alcohol.
• Methanol.
• Brine.
• Any coolant mixed with alcohol or
methanol antifreeze. Alcohol and other liquids can cause engine
damage from overheating or freezing.
Do not add extra inhibitors or additives to
the coolant. These can be harmful and
compromise the corrosion protection of the
coolant.
Recycled Coolant
We do not recommend the use of recycled
coolant as an approved recycling process is
not yet available.
Dispose of used engine coolant in an
appropriate manner. Follow your
community’
s regulations and standards for
recycling and disposing of automotive fluids.
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You may notice a reduction in vehicle speed
caused by reduced engine power. In order
to manage the engine coolant temperature.
Your vehicle may enter this mode if certain
high-temperature and high-load conditions
take place. The amount of speed reduction
depends on vehicle loading, grade and
ambient temperature. If this occurs, there is
no need to pull off the road. You can
continue to drive your vehicle.
The air conditioning may automatically turn
on and off during severe operating
conditions to protect the engine from
overheating. When the coolant temperature
decreases to the normal operating
temperature, the air conditioning turns on.
If the coolant temperature gauge moves fully
into the red zone, or if the coolant
temperature warning or service engine soon
messages appear in your information display,
do the following:
1. Pull off the road as soon as safely
possible and shift the transmission into
park (P). 2. Leave the engine running until the
coolant temperature gauge needle
returns to the normal position. After
several minutes, if the temperature does
not drop, follow the remaining steps.
3. Switch the engine off and wait for it to cool. Check the coolant level.
4. If the coolant level is at or below the minimum mark, add prediluted coolant
immediately.
5. If the coolant level is normal, restart the engine and continue.
AUTOMATIC TRANSMISSION
FLUID CHECK
Note: Transmission fluid should be checked
by an authorized dealer. If required, fluid
should be added by an authorized dealer.
The automatic transmission does not have
a transmission fluid dipstick. Have an authorized dealer check and change
the transmission fluid at the correct service
interval. See Scheduled Maintenance (page
479
). Your transmission does not consume
fluid. However, the fluid level should be
checked if the transmission is not working
properly, (i.e., if the transmission slips or
shifts slowly) or if you notice some sign of
fluid leakage.
Do not use supplemental transmission fluid
additives, treatments or cleaning agents. The
use of these materials may affect
transmission operation and result in damage
to internal transmission components.
BRAKE FLUID CHECK WARNINGS
Do not use any fluid other than the
recommended brake fluid as this will
reduce brake efficiency. Use of incorrect fluid
could result in the loss of vehicle control,
serious personal injury or death.
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Loss of air pressure may adversely affect tire
performance. For this reason:
Note:
Do not drive the vehicle above 50 mph
(80 km/h).
Note: Do not drive further than
120 mi
(200 km). Drive only to the closest authorized
Ford dealer or tire repair shop to have your
tire inspected.
• Drive carefully and avoid abrupt steering
maneuvers.
• Periodically monitor tire inflation pressure
in the affected tire; if the tire is losing
pressure, have the vehicle towed.
• Read the information in the Tips for Use
of the Kit section to make sure safe
operation of the kit and your vehicle.
Tips for Use of the Kit
To ensure safe operation of the kit:
• Read all instructions and cautions fully.
• Before operating the kit, make sure your
vehicle is safely off the road and away
from moving traffic. Turn on the hazard
lights. •
Always set the parking brake to ensure
the vehicle doesn't move unexpectedly.
• Do not remove any foreign objects, such
as nails or screws, from the tire.
• When using the kit, leave the engine
running (only if the vehicle is outdoors or
in a well-ventilated area) so the
compressor does not drain the vehicle's
battery.
• Do not allow the compressor to operate
continuously for more than 15 minutes.
This will help prevent the compressor
from overheating.
• Never leave the kit unattended during
operation.
• Sealant compound contains latex. Those
with latex sensitivities should use
appropriate precautions to avoid an
allergic reaction.
• Keep the kit away from children.
• Only use the kit when the ambient
temperature is between -22°F (-30°C) and
158°F (70°C)
. •
Only use the sealing compound before
the use-by date. The use-by date is on a
label on the sealant canister and can be
seen through the rectangular viewing
window on the bottom of the compressor.
Check the use-by date regularly and
replace the canister after four years of
non-use.
• Do not store the kit unsecured inside the
passenger compartment of the vehicle
as it may cause injury during a sudden
stop or crash. Always store the kit in its
original location.
• After sealant use, the tire pressure
monitoring system sensor and valve stem
on the wheel must be replaced by an
authorized Ford dealer.
• Operating the kit could cause an
electrical disturbance in radio, CD, and
DVD player operation. * When inflation only is required for
a tire or other objects, the selector
must be in the Air position.
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Always store your summer tires indoors at
temperatures above 20ºF (-7ºC). The rubber
compounds used in these tires lose flexibility
and may develop surface cracks in the tread
area at temperatures below 20ºF (-7ºC). If
the tires have been subjected to 20ºF (-7ºC)
or less, warm them in a heated space to at
least 40ºF (5ºC) for at least 24 hours before
installing them on a vehicle, or moving the
vehicle with the tires installed, or checking
tire inflation. Do not place tires near heaters
or heating devices used to warm the room
where the tires are stored. Do not apply heat
or blow heated air directly on the tires.
Always inspect the tires after storage periods
and before use.
USING SNOW CHAINS WARNING
Snow tires must be the same size, load
index, and speed rating as those
originally provided by Ford. Use of any tire
or wheel not recommended by Ford can
affect the safety and performance of your
vehicle, which could result in an increased
risk of loss of vehicle control, vehicle rollover,
personal injury, and death. Additionally, the
use of non-recommended tires and wheels
could cause steering, suspension, axle,
transfer case, or power transfer unit failure.
It is also strongly advised to follow the Ford
recommended tire inflation pressure found
on the Safety Compliance Certification Label
(affixed to either the door hinge pillar,
door-latch post, or the door edge that meets
the door-latch post, next to the driver’ s
seating position), or Tire Label which is
located on the B-Pillar or the edge of the
driver door. Failure to follow the tire pressure
recommendations can cause uneven
treadwear patterns and adversely affect the
way your vehicle handles. The tires on your vehicle may have
all-weather treads to provide traction in rain
and snow. However, in some climates you
may need to use snow chains.
Your vehicle may not be compatible with
snow chain or cable usage with the
factory-fitted wheels and tires. Only certain
chains or snow cables have been approved
by Ford as safe for use on your vehicle with
the following tire size: 225/55R17. You
should only install chains or cables sized at
10 mm or less in dimension as measured on
the sidewall of your tire. Not all S-class snow
chains meet these restrictions. Chains of this
size restriction will include a tensioning
device. The chains should be mounted in
pairs on the front tires only. If you need to
use chains, it is recommended that steel
wheels (of the same size and specification)
be used, as chains may chip aluminum
wheels.
Follow these guidelines when using traction
devices:
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Your vehicle is equipped with an information
display, which indicates the proper oil
change interval. This interval may be up to
one year or 10000 miles (16000 kilometers).
When ENGINE OIL CHANGE DUE or OIL
CHANGE REQUIRED appears in the
information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 miles (800
kilometers) of the
ENGINE OIL CHANGE
DUE or OIL CHANGE REQUIRED message
appearing. Make sure you reset the oil
monitoring system after each oil change.
See
Engine Oil Check (page 299).
If your information display resets
prematurely, becomes inoperative or the
vehicle battery becomes discharged or
disconnected, the oil monitoring system
resets to 100% oil life. You should change
your engine oil one year or 10000 miles
(16000 kilometers) from the previous oil
change. Never exceed one year or 10000
miles (16000 kilometers) between oil change
intervals. Your vehicle is very sophisticated and built
with multiple, complex, performance systems.
Every manufacturer develops these systems
using different specifications and
performance features. That is why it is
important to rely upon your dealership to
properly diagnose and repair your vehicle.
Ford Motor Company has recommended
maintenance intervals for various parts and
component systems based upon engineering
testing. Ford Motor Company relies upon this
testing to determine the most appropriate
mileage for replacement of oils and fluids to
protect your vehicle at the lowest overall cost
to you and recommends against
maintenance schedules that deviate from
the scheduled maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or Ford-authorized
re-manufactured replacement parts
engineered for your vehicle.
Additives and Chemicals
This owner's manual and the Ford Workshop
Manual list the recommended additives and
chemicals for your vehicle. We do not
recommend using chemicals or additives not
approved by us as part of your vehicle
’s
normal maintenance. Please consult your
warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal
operating characteristic and, by itself, does
not necessarily indicate a concern or that the
fluid needs to be changed. However, a
qualified expert, such as the factory-trained
technicians at your dealership, should
inspect discolored fluids that also show signs
of overheating or foreign material
contamination immediately.
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