roof LINCOLN MKZ HYBRID 2017 User Guide

Disputes submitted to the BBB AUTO LINE
program are usually decided within forty days
after you file your claim with the BBB. You
are not bound by the decision, and may
reject the decision and proceed to court
where all findings of the BBB Auto Line
dispute, and decision, are admissible in the
court action. Should you choose to accept
the BBB AUTO LINE decision, Ford is then
bound by the decision, and must comply with
the decision within 30 days of receipt of your
acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application. You
will be asked for your name and address,
general information about your new vehicle,
information about your warranty concerns,
and any steps you have already taken to try
to resolve them. A Customer Claim Form will
be mailed that will need to be completed,
signed and returned to the BBB along with
proof of ownership. Upon receipt, the BBB
will review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by calling
BBB AUTO LINE at 1-800-955-5100, or
writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center at
1-800-392-3673.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation. UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where you
continue to feel that the efforts by Ford of
Canada and the authorized dealer to resolve
a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada
participates in an impartial third party
mediation/arbitration program administered
by the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
271
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Customer Assistance

Protected components
Fuse amp rating
Fuse or relay number
Anti-lock brake system valves.
30A 1
69
Passenger seat.
30A 1
70
Not used.
-
71
Panoramic roof #1.
30A 1
72
Moonroof.
Rear climate controlled seats.
20A 1
73
Driver seat module.
30A 1
74
Not used.
-
75
e-Shifter.
20A 1
76
Front climate controlled seats.
30A 1
77
Not used.
-
78
Blower motor.
40A 2
79
Power decklid.
30A 1
80
286
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Fuses

Protected components
Fuse amp rating
Fuse or relay number
Inverter.
40A 1
81
Anti-lock brake system pump.
60A 2
82
Wiper motor #1.
25A 1
83
Not used.
-
84
Panoramic roof #2.
30A 1
85
1 M-type fuse.
2 J-type fuse.
Passenger Compartment Fuse Panel
The fuse panel is under the instrument panel
to the left of the steering column.
287
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Fuses

Protected components
Fuse amp rating
Fuse or relay number
Extended power module.
10A 2
14
Datalink/Gateway module.
10A 2
15
Decklid release.
15A 1
16
Child lock.
Not used (spare).
5A 2
17
Push button start/stop.
5A 2
18
Extended power module.
7.5A 2
19
Adaptive headlamps.
7.5A 2
20
Humidity and in-car temperature.
5A 2
21
Pedestrian sounder.
5A 2
22
Delayed accessory (power inverter, moonroof, all smart
window, driver window switch pack).
10A 1
23
Rear sunshade.
Panoramic roof.
290
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Fuses

Protected components
Fuse amp rating
Fuse or relay number
Central lock/unlock.
20A 1
24
Driver door (window, mirror).
30A 1
25
Front passenger door (window, mirror).
30A 1
26
Moonroof.
30A 1
27
Amplifier.
20A 1
28
Rear driver side door (window).
30A 1
29
Rear passenger side door (window).
30A 1
30
Not used (spare).
15A 1
31
Voice control.
10A 1
32
Display.
Radio frequency receiver.
Radio.
20A 1
33
Active noise control.
CD changer.
291
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Fuses

Exterior Plastic Parts
For routine cleaning we recommend
Motorcraft Detail Wash. If tar or grease spots
are present, we recommend Motorcraft Bug
and Tar Remover.
Stripes or Graphics (If Equipped)
Hand washing your vehicle is preferred
however, pressure washing may be used
under the following conditions:
• Do not use water pressure higher than
2,000 psi (14,000 kPa)
.
• Do not use water hotter than 179°F (82°C).
• Use a spray with a 40° wide spray angle
pattern.
• Keep the nozzle at a
12 in (305 mm)
distance and 90° angle to your vehicle's
surface.
Note: Holding the pressure washer nozzle
at an angle to the vehicle's surface may
damage graphics and cause the edges to
peel away from the vehicle's surface. Underbody
Flush the complete underside of your vehicle
frequently. Keep body and door drain holes
free of debris or foreign material.
Under Hood
For removing black rubber marks from under
the hood we recommend Motorcraft Wheel
and Tire Cleaner or Motorcraft Bug and Tar
Remover.
WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your vehicle
in a shaded area out of direct sunlight.
Always wash your vehicle before applying
wax.
•
Use a quality wax that does not contain
abrasives.
• Follow the manufacturer’ s instructions to
apply and remove the wax. •
Apply a small amount of wax in a
back-and-forth motion, not in circles.
• Do not allow wax to come in contact with
any non-body (low-gloss black) colored
trim. The wax will discolor or stain the
parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should feel
smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
316
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Vehicle Care

For a complete listing of the accessories that
are available for your vehicle, please contact
your authorized dealer or visit our online
store at:
Web Address (United States)
www.Accessories.Lincoln.com Web Address (Canada)
www.LincolnCanada.com
Lincoln Motor Company will repair or replace
any properly authorized dealer-installed
Lincoln Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period, as
well as any component damaged by the
defective accessories.
Lincoln Motor Company will warrant your
Lincoln accessory through the warranty that
provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty. Contact an authorized dealer for details and
a copy of the warranty.
Exterior Style
•
Bumper protectors.
• Side-window deflectors.
• Wheels.
Interior Style
• All-weather floor mats.
• Premium carpeted floor mats.
Lifestyle
• Ash cup (smoker's packages).
• Cargo area protector.
• Cargo net.
• Cargo organizer.
• Roof racks and carriers*.
• Tablet cradle*.
Peace of Mind
• Car cover*.
• Remote start. •
Roadside assistance kit*.
• Vehicle security system.
• Wheel locks.
*Lincoln Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Lincoln Licensed
Accessories, and does not design or test
these accessories to Lincoln Motor Company
engineering requirements. Contact an
authorized Lincoln dealer for the
manufacturer's limited warranty details and
request a copy of the Lincoln Licensed
Accessories product limited warranty from
the accessory manufacturer.
475
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Accessories

Instrument Cluster........................................100
Instrument Lighting Dimmer........................85
Interior Lamps..................................................90
Front Interior Lamp...............................................90
Rear Interior Lamp.................................................91
Interior Luggage Compartment Release...........................................................72
Interior Mirror...................................................96 Auto-Dimming Mirror...........................................96
Introduction
.........................................................7
J
Jump Starting the Vehicle...........................261 Connecting the Jumper Cables......................
261
Jump Starting......................................................263
Preparing Your Vehicle......................................261
Removing the Jumper Cables.........................263
K
Keyless Entry
....................................................70
SECURICODE™ KEYLESS ENTRY
KEYPAD...............................................................70
Keyless Starting
.............................................163
Ignition Modes.....................................................163
Keys and Remote Controls...........................53 L
Lane Keeping System
.................................232
Switching the System On and Off..................233
Lighting Control...............................................84 Headlamp Flasher................................................84
Headlamp High Beam.........................................
84
Lighting..............................................................84
Lincoln Automotive Financial Services......12
Lincoln Protect...............................................477 EXTENDED SERVICE PLANS (CANADA
ONLY)................................................................478
Lincoln Protect (U.S. Only)................................
477
Load Carrying
................................................249
Load Limit.......................................................249 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................253
Vehicle Loading - with and without a Trailer................................................................249
Locking and Unlocking.................................64 Activating Intelligent Access.............................65
Autolock..................................................................67
Battery Saver.........................................................68
Illuminated Entry....................................................67
Illuminated Exit......................................................67
Locking and Unlocking the Doors with the
Key Blade...........................................................66 Luggage Compartment.......................................68
Power Decklid.......................................................68
Power Door Locks................................................64
Remote Control.....................................................64
Smart Unlocks for Intelligent Access
Keys.....................................................................66
Locks..................................................................64
M
Maintenance..................................................296 General Information...........................................296
Media Hub......................................................366
Memory Function..........................................149 Easy Entry and Exit Feature.............................150
Linking a PreSet Position to your Remote Control or Intelligent Access Key Fob......
150
Saving a PreSet Position...................................149
Message Center See: Information Displays.................................
108
Mirrors See: Heated Windows and Mirrors..................
141
See: Windows and Mirrors.................................92
Mobile Communications Equipment
...........14
Moonroof...........................................................97 Bounce-Back..........................................................98
Opening and Closing the Moonroof................98
Motorcraft Parts
............................................355
538
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index

Stability Control............................................203
Principle of Operation.......................................203
Starting a Gasoline Engine.........................164 Automatic Shutdown..........................................165
Fast Restart...........................................................165
Guarding Against Exhaust Fumes..................166
Important Ventilating Information...................166
Switching Off Your Vehicle When It Is
Moving...............................................................166
Switching Off Your Vehicle When It Is Stationary..........................................................165
Starting and Stopping the Engine.............163 General Information............................................163
Steering ...........................................................243
Electric Power Steering....................................243
Steering Wheel................................................77
Storage Compartments...............................162
Sunroof See: Moonroof.......................................................97
Sun Shades
......................................................97
Sun Visors.........................................................97
Illuminated Vanity Mirror.....................................97
Supplementary Restraints System
.............43
Principle of Operation..........................................43
Symbols Glossary
..............................................7
SYNC™ 3..........................................................367 General Information...........................................367
SYNC™ 3 Troubleshooting
..........................458 T
Technical Specifications
See: Capacities and Specifications...............354
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)..........................270
Tire Care..........................................................331 Glossary of Tire Terminology...........................333
Information About Uniform Tire Quality
Grading..............................................................331
Information Contained on the Tire Sidewall............................................................334
Temperature A B C.............................................332
Traction AA A B C...............................................332
Treadwear............................................................332
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit....................
324
Tire Pressure Monitoring System
.............347
Changing Tires with a Tire Pressure
Monitoring System.........................................348
Understanding Your Tire Pressure Monitoring System .............................................................349
Tire Repair Kit See: Tire Sealant and Inflator Kit....................
324
Tire Sealant and Inflator Kit.......................324 First Stage: Reinflating the Tire with Sealing
Compound and Air........................................326
General Information...........................................324 Second Stage: Checking Tire Pressure.......329
Tips for Use of the Kit........................................325
What to do after the Tire has been
Sealed...............................................................329
What to do when a Tire Is Punctured...........326
Tires See: Wheels and Tires......................................324
Towing a Trailer
.............................................254
Towing Points................................................267 Installing the Recovery Hook..........................267
Recovery Hook Location..................................267
Towing the Vehicle on Four Wheels
.......254
Emergency Towing............................................254
Recreational Towing..........................................254
Towing.............................................................254
Traction Control.............................................201 Principle of Operation........................................201
Transmission Code Designation
...............357
Transmission...................................................190
Transmission See: Transmission...............................................190
Transporting the Vehicle............................266
Type Approvals
.............................................528
RF Certification Logos for Tire Pressure
Monitoring Sensor(s).....................................528
541
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index