towing LINCOLN MKZ HYBRID 2017 Owners Manual

Pre-Collision Assist......................................244
Drive Control..................................................247
Load Carrying
Load Limit.......................................................249
Towing
Towing a Trailer
.............................................254
Towing the Vehicle on Four Wheels
.......254
Driving Hints
Breaking-In....................................................256
Economical Driving
......................................256
Driving Through Water
...............................256
Floor Mats
.......................................................257
Roadside Emergencies
Roadside Assistance
...................................259
Hazard Warning Flashers...........................260
Fuel Shutoff...................................................260
Jump Starting the Vehicle...........................261
Collision, Damage or Fire Event...............264
Post-Crash Alert System............................265 Transporting the Vehicle............................266
Towing Points................................................267
Customer Assistance
Getting the Services You Need
................268
In California (U.S. Only)...............................269
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................270
Utilizing the Mediation/Arbitration Program (Canada Only)
............................................271
Getting Assistance Outside the U.S. and Canada........................................................272
Ordering Additional Owner's Literature....................................................273
Reporting Safety Defects (U.S. Only)
.......274
Reporting Safety Defects (Canada Only)............................................................274
Fuses
Fuse Specification Chart............................276
Changing a Fuse..........................................293
Maintenance
General Information....................................296 Opening and Closing the Hood...............296
Under Hood Overview................................297
Engine Oil Dipstick......................................299
Engine Oil Check.........................................299
Oil Change Indicator Reset.......................300
Engine Coolant Check................................300
Automatic Transmission Fluid Check......305
Brake Fluid Check.......................................305
Washer Fluid Check....................................306
Fuel Filter.......................................................306
Changing the 12V Battery..........................306
Checking the Wiper Blades.......................308
Changing the Wiper Blades
......................308
Adjusting the Headlamps
..........................309
Changing a Bulb
............................................310
Bulb Specification Chart
..............................310
Changing the Engine Air Filter...................313
Vehicle Care
General Information
......................................314
Cleaning Products.........................................314
Cleaning the Exterior
....................................315
Waxing..............................................................316
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Action
Message
See your authorized dealer.
SHIFT SYS FAULT Neutral Unavailable
Service Required
See your authorized dealer.
SHIFT SYS FAULT Low Unavailable Service
Required
Displays when neutral tow is active and the ignition needs to be turned \
off. See Towing the
Vehicle on Four Wheels (page 254).
Neutral Tow Engaged Turn Ignition Off for
Towing
Displays while attempting to exit neutral tow. The brake pedal needs to be depressed and parkbutton selected to deactivate.
See Towing the Vehicle on Four Wheels (page 254).
Neutral Tow Engaged Depress Brake and
Select Park to Exit Neutral Tow
Displays when neutral tow is active and the park brake needs to be released.
See Towing the
Vehicle on Four Wheels (page 254).
Neutral Tow Remove Park Brake for
Towing
Displays when neutral tow has been deactivated.
Neutral Tow Disengaged
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Answer
Question
The high voltage battery system is designed to last the life of thevehicle and requires no maintenance.
How long will my high voltage battery last? Does it need maintenance?
There are no provisions for charging the high voltage battery from a
power supply external to the vehicle. (For C-MAX Energi vehicles, the vehicle can be plugged into a 110-volt outlet with charge cord provided.)
Can you charge the battery with a plug into an A/C outlet?
Yes. Your hybrid vehicle can be flat towed without modification. SeeTowing (page 254).
Can I tow the hybrid behind my motor home with all four wheels down?
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Low (L)
•
Provides maximum engine braking.
• The transmission may be put into low (L)
at any vehicle speed.
• Not intended for use under extended or
normal driving conditions and results in
lower fuel economy.
Brake-Shift Interlock Override WARNINGS
Do not drive your vehicle until you
verify that the brake lamps are working.
When doing this procedure, you will
be taking your vehicle out of park
which means your vehicle can roll freely. To
avoid unwanted vehicle movement, always
fully set the parking brake prior to doing this
procedure. Use wheel chocks if appropriate. If you fully release the parking brake,
but the brake warning lamp remains
illuminated, the brakes may not be working
properly. See your authorized dealer. Note:
See your authorized dealer as soon
as possible if this procedure is used. Note:
For some markets this feature will be
disabled.
Note: This feature will only function if your
12-volt battery has power.
Use the brake-shift interlock override
procedure to put your vehicle in gear in the
event of an electrical malfunction or if your
vehicle has a dead battery. The brake shift
interlock override button is located inside of
the center console, below media inputs. You
will need a tool (for example a screwdriver
or similar tool) to access the button.
1. Apply the parking brake and turn the ignition off before performing this
procedure. 2.
Locate the brake shifter interlock access
slot. The slot is located below the media
hub, in the front of the center console
storage bin and it is not labeled.
Note: Make sure that you correctly identify
the access hole as not to damage the media
hub.
3. Using a tool, press and hold the brake shift interlock switch. When the
instrument panel buttons flash, your
vehicle is in override mode.
4. With the override switch still held, press the neutral (N) button for towing, or the
desired gear to shift from Park.
5. Release the override button.
6. Your vehicle will remain in Stay in Neutral
mode for wrecker towing purposes or
can be shifted to the desired gear and
driven (if your vehicle can be driven).
7. Release the parking brake.
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AUTO HOLD
WARNINGS
The system does not replace the
parking brake. When you leave your
vehicle, always apply the parking brake. You must remain in your vehicle when
the system turns on. At all times, you
are responsible for controlling your vehicle,
supervising the system and intervening, if
required. Failure to take care may result in
the loss of control of your vehicle, serious
personal injury or death. The system will turn off if a malfunction
is apparent. Failure to take care may
result in the loss of control of your vehicle,
serious personal injury or death. Auto Hold is a feature that uses your
vehicle's brake to hold your vehicle at a stop
once your vehicle has reached a standstill
condition. For example, Auto Hold can assist
you while stopping at traffic lights or while
in traffic jams by holding the brake pressure
for you once you bring your vehicle to a stop. Switch Auto Hold off during vehicle or trailer
towing.
Note:
In case of a malfunction in the system
while Auto Hold actively holds the vehicle
(for example, low power supply), a message
appears in the information display. If you see
this message, press the brake pedal
immediately.
Note: Auto Hold only activates if the system
recognizes it is applying enough brake
pressure. On a steep hill or incline, you may
need to press the brake pedal to activate
the Auto Hold system.
Note: When the parking brake automatically
applies, the red brake lamp appears. This is
normal. When you press the accelerator
pedal, the drive away release feature
automatically releases the parking brake.
Note: Auto Hold works on all road gradients
and in reverse (R). Press the Auto Hold button to switch the
system on and off. The Auto Hold indicator
light illuminates in the Auto Hold button
when the system is on.
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Using the Rear View Camera System
The rear view camera system displays what
is behind your vehicle when you place the
transmission in reverse (R).
The system uses three types of guides to
help you see what is behind your vehicle:
•
Active guidelines: Show the intended
path of your vehicle when reversing.
• Fixed guidelines: Show the actual path
your vehicle is moving in while reversing
in a straight line. This can be helpful
when backing into a parking space or
aligning your vehicle with another object
behind you.
• Centerline (if applicable): Helps align the
center of your vehicle with an object
(trailer).
Note: If the transmission is in reverse (R) and
the luggage compartment is ajar, no rear
view camera features will display.
Note: If the image comes on while the
transmission is not in reverse (R), have the
system inspected by an authorized dealer. Note:
When towing, the camera only sees
what you are towing behind your vehicle.
This might not provide adequate coverage
and you might not see some objects. In some
vehicles, the guidelines may disappear once
you connect the trailer tow connector.
The camera may not operate correctly under
the following conditions:
• Nighttime or dark areas if the reverse
lamps are not operating.
• Mud, water or debris obstructs the
camera's view. Clean the lens with a soft,
lint-free cloth and non-abrasive cleaner.
• The camera is misaligned due to damage
to the rear of your vehicle.
To access any of the rear view camera
system settings, make the following
selections in the touch screen when the
transmission is not in reverse (R):
• Menu > Vehicle > Camera Settings
After changing a system setting, the touch
screen shows a preview of the selected
features. Guidelines and the Centerline
Note:
Active guidelines and fixed guidelines
are only available when the transmission is
in reverse (R).
Note: The centerline is only available if
Active or Fixed guidelines are on.
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•
Press and release SET+ or SET-. When
you select km/h as the display
measurement in the information display,
the set speed changes in approximately
2 km/h increments. When you select mph
as the display measurement in the
information display, the set speed
changes in approximately 1 mph
increments.
• Press the accelerator or brake pedal until
you reach the desired speed. Press and
release
SET+.
• Press and hold
SET+ or SET-. Release
the control when you reach the desired
speed.
Canceling the Set Speed
Press and release
CNCL or tap the brake
pedal. The set speed does not erase.
Resuming the Set Speed
Press and release
RES.
Switching Cruise Control Off
Press and release
OFF when the system is
in stand by mode or switch the ignition off. Note:
You erase the set speed when you
switch the system off.
USING ADAPTIVE CRUISE
CONTROL
(If Equipped) WARNINGS
Always pay close attention to changing
road conditions when using adaptive
cruise control. The system does not replace
attentive driving. Failing to pay attention to
the road may result in a crash, serious injury
or death. Adaptive cruise control does not detect
stationary or slow moving vehicles
below
6 mph (10 km/h). Do not use adaptive cruise control on
winding roads, in heavy traffic or when
the road surface is slippery. This could result
in loss of vehicle control, serious injury or
death. WARNINGS
Do not use adaptive cruise control
when towing a trailer that has trailer
brakes. The auto-brake component of the
adaptive cruise control system does not
operate the trailer brakes. Using adaptive
cruise control when towing a trailer that has
trailer brakes may result in the loss of vehicle
control, which could result in serious injury. Adaptive cruise control is not a crash
warning or avoidance system.
Adaptive cruise control does not detect
pedestrians or objects in the road.
Adaptive cruise control does not detect
oncoming vehicles in the same lane.
Do not use the system in poor visibility,
for example fog, heavy rain, spray or
snow. Do not use the adaptive cruise control
when entering or leaving a highway,
on roads with intersections or roundabouts
or non-vehicular traffic or roads that are
winding, slippery, unpaved, or steep slopes.
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A "blocked" condition can be cleared in two
ways:
•
After the blockage in front of the sensors
is removed or the rainfall/snowfall rate
decreases or stops, drive for a few
minutes in traffic to allow the sensors to
detect passing vehicles.
• By cycling the ignition from ON to OFF
and then back ON.
Note: If your vehicle has a tow bar with a
factory equipped trailer tow module and it
is towing a trailer, the sensors will
automatically turn the Blind Spot Information
System off. If your vehicle has a tow bar but
no factory equipped trailer tow module, it is
recommended to turn the Blind Spot
Information System off manually. Operating
the Blind Spot Information System with a
trailer attached will cause poor system
performance. System Errors
If the system senses a problem with the left
or right sensor, the telltale will illuminate and
a message will appear in the information
display. See Information Messages (page
119).
Switching the System Off and On
You can temporarily switch the Blind Spot
Information System off in the information
display. See General Information (page 108).
When the Blind Spot Information System
switches off, you will not receive alerts and
the information display shows a system off
message. The telltale in the cluster also
illuminates. When you switch the Blind Spot
Information System on or off, the alert
indicators flash twice.
Note: The Blind Spot Information System
remembers the last selected on or off setting.
You can also have the Blind Spot Information
System switched off permanently at an
authorized dealer. Once switched off
permanently, the system can only be
switched back on at an authorized dealer. CROSS TRAFFIC ALERT WARNING
To help avoid personal injury, NEVER
use the Cross Traffic Alert system as a
replacement for using the interior and
exterior mirrors and looking over your
shoulder before backing out of a parking
space. Cross Traffic Alert is not a
replacement for careful driving. Cross Traffic Alert is designed to warn you
of vehicles approaching from the sides when
the transmission is in reverse (R).
Using the System
Cross Traffic Alert turns on when you start
the engine and you shift into reverse (R).
Once shifted out of reverse (R), Cross Traffic
Alert turns off.
Note:
Cross Traffic Alert only functions while
your transmission is in reverse (R).
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•
Driving in reverse faster than 7 mph
(12 km/h).
• Backing out of an angled parking spot.
False Alerts
Note: If your vehicle has a tow bar with a
factory equipped trailer tow module and it
is towing a trailer, the sensors will
automatically turn the Cross Traffic Alert off.
If your vehicle has a tow bar but no factory
equipped trailer tow module, it is
recommended to turn the Cross Traffic Alert
off manually. Operating Cross Traffic Alert
with a trailer attached will cause poor Cross
Traffic Alert performance.
There may be certain instances when there
is a false alert by the Cross Traffic Alert
system that illuminates the alert indicator
with no vehicle in the coverage zone. Some
amount of false alerts are normal; they are
temporary and self-correct. System Errors
If Cross Traffic Alert senses a problem with
the left or right sensor a message will appear
in the information display.
See Information
Messages (page 119).
Switching the System Off and On
You can temporarily switch Cross Traffic Alert
off in the information display.
See General
Information (page 108). When you switch
Cross Traffic Alert off, you will not receive
alerts and the information display will display
a system off message.
Note: The Cross Traffic Alert switches on
whenever the ignition is switched on and
ready to provide appropriate alerts when
the transmission is in reverse (R). Cross
Traffic Alert will not remember the last
selected on or off setting.
You can also have Cross Traffic Alert
switched off permanently at an authorized
dealer. Once switched off permanently, the
system can only be switched back on at an
authorized dealer. STEERING
Electric Power Steering WARNINGS
The electric power steering system has
diagnostic checks that continuously
monitor the system. If a fault is detected, a
message displays in the information display.
Stop your vehicle as soon as it is safe to do
so. Switch the ignition off. After at least 10
seconds, switch the ignition on and watch
the information display for a steering system
warning message. If a steering system
warning message returns, have the system
checked by an authorized dealer. If the system detects an error, you may
not feel a difference in the steering,
however a serious condition may exist.
Obtain immediate service from an authorized
dealer, failure to do so may result in loss of
steering control. Your vehicle has an electric power steering
system. There is no fluid reservoir. No
maintenance is required.
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Payload
Payload is the combined weight of cargo
and passengers that your vehicle is
carrying. The maximum payload for your
vehicle appears on the Tire and Loading
label. The label is either on the B-pillar
or the edge of the driver door. Vehicles
exported outside the US and Canada
may not have a tire and loading label.
Look for “The combined weight of
occupants and cargo should never
exceed XXX kg OR XXX lb
” for
maximum payload. The payload listed
on the Tire and Loading Information
label is the maximum payload for your
vehicle as built by the assembly plant. If you install any additional equipment on
your vehicle, you must determine the
new payload. Subtract the weight of the
equipment from the payload listed on
the Tire and Loading label. When towing,
trailer tongue weight or king pin weight
is also part of payload. WARNING
The appropriate loading capacity
of your vehicle can be limited
either by volume capacity (how much
space is available) or by payload
capacity (how much weight the vehicle
should carry). Once you have reached
the maximum payload of your vehicle,
do not add more cargo, even if there is
space available. Overloading or
improperly loading your vehicle can
contribute to loss of vehicle control and
vehicle rollover. 250
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