trailer LINCOLN MKZ HYBRID 2018 User Guide

Payload
Payload is the combined weight of cargoand passengers that your vehicle iscarrying. The maximum payload for yourvehicle appears on the Tire and Loadinglabel. The label is either on the B-pillaror the edge of the driver door. Vehiclesexported outside the US and Canadamay not have a tire and loading label.Look for “The combined weight ofoccupants and cargo should neverexceed XXX kg OR XXX lb” formaximum payload. The payload listedon the Tire and Loading Informationlabel is the maximum payload for yourvehicle as built by the assembly plant. If
you install any additional equipment onyour vehicle, you must determine thenew payload. Subtract the weight of theequipment from the payload listed onthe Tire and Loading label. When towing,trailer tongue weight or king pin weightis also part of payload.
WARNING
The appropriate loading capacityof your vehicle can be limitedeither by volume capacity (how muchspace is available) or by payloadcapacity (how much weight the vehicleshould carry). Once you have reachedthe maximum payload of your vehicle,do not add more cargo, even if there isspace available. Overloading orimproperly loading your vehicle cancontribute to loss of vehicle control andvehicle rollover.
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Load CarryingE143816PAYLOAD

GAWR (Gross Axle Weight Rating)
GAWR is the maximum allowable weightthat a single axle (front or rear) can carry.These numbers are on the SafetyCompliance Certification label. The labelis located on the door hinge pillar,door-latch post, or the door edge thatmeets the door-latch post, next to thedriver seating position.
The total load on each axle must neverexceed its Gross Axle Weight Rating.
GVWR (Gross Vehicle Weight Rating)
GVWR is the maximum allowable weightof the fully loaded vehicle. This includesall options, equipment, passengers andcargo. It appears on the SafetyCompliance Certification label. The labelis located on the door hinge pillar,door-latch post, or the door edge thatmeets the door-latch post, next to thedriver seating position.
The gross vehicle weight must neverexceed the Gross Vehicle Weight Rating.
Safety Compliance Certification LabelExample:
WARNING
Exceeding the Safety ComplianceCertification label vehicle weightrating limits could result in substandardvehicle handling or performance, engine,transmission and/or structural damage,serious damage to the vehicle, loss ofcontrol and personal injury.
Maximum Loaded Trailer Weight
Maximum loaded trailer weight is thehighest possible weight of a fully loadedtrailer the vehicle can tow. Consult anauthorized dealer (or the RV and TrailerTowing Guide available at an authorizeddealer) for more detailed information.
GCWR (Gross Combined WeightRating)
GCWR is the maximum allowable weightof the vehicle and the loaded trailer,including all cargo and passengers, thatthe vehicle can handle without riskingdamage. (Important: The towingvehicle’s braking system is rated foroperation at Gross Vehicle WeightRating, not at Gross Combined WeightRating.) Separate functional brakesshould be used for safe control of towedvehicles and for trailers where the GrossCombined Weight of the towing vehicleplus the trailer exceed the Gross VehicleWeight Rating of the towing vehicle.
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Load CarryingE198828

The gross combined weight must neverexceed the Gross Combined WeightRating.
Note: For trailer towing informationrefer to the RV and Trailer Towing Guideavailable at an authorized dealer.
WARNINGS
Do not exceed the GVWR or theGAWR specified on the SafetyCompliance Certification label.
Do not use replacement tires withlower load carrying capacities thanthe original tires because they maylower your vehicle’s GVWR and GAWRlimitations. Replacement tires with ahigher limit than the original tires do notincrease the GVWR and GAWR
limitations.
Exceeding any vehicle weightrating limitation could result inserious damage to your vehicle,personal injury or both.
Steps for determining the correct loadlimit:
1.Locate the statement "The combinedweight of occupants and cargoshould never exceed XXX kg or XXXlb." on your vehicle’s placard.
2.Determine the combined weight ofthe driver and passengers that willbe riding in your vehicle.
3.Subtract the combined weight of thedriver and passengers from XXX kgor XXX lb.
4. The resulting figure equals theavailable amount of cargo andluggage load capacity. For example,if the “XXX” amount equals 1,400 lb.and there will be five 150 lb.
passengers in your vehicle, theamount of available cargo andluggage load capacity is 650 lb.(1400-750 (5 x 150) = 650 lb.)
5.Determine the combined weight ofluggage and cargo being loaded onthe vehicle. That weight may notsafely exceed the available cargoand luggage load capacity calculatedin Step 4.
6.If your vehicle will be towing a trailer,load from your trailer will betransferred to your vehicle. Consultthis manual to determine how thisreduces the available cargo andluggage load capacity of yourvehicle.
Helpful examples for calculating theavailable amount of cargo andluggage load capacity
Suppose your vehicle has a 1400-pound(635-kilogram) cargo and luggagecapacity. You decide to go golfing. Isthere enough load capacity to carry you,four of your friends and all the golf bags?You and four friends average 220pounds (99 kilograms) each and the golfbags weigh approximately 30 pounds(13.5 kilograms) each. The calculationwould be: 1400 - (5 x 220) - (5 x 30) =
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Load Carrying

TOWING A TRAILER
WARNING
Never tow a trailer with an MKZHybrid. This powertrain is notdesigned to tow.
TOWING THE VEHICLE ON FOUR
WHEELS
Emergency Towing
In the event your vehicle becomes disabled(without access to wheel dollies, car-haulingtrailer, or flatbed transport vehicle), it can beflat-towed (all wheels on the ground,regardless of the powertrain/transmissionconfiguration) under the following conditions:
•The vehicle is facing forward so that it istowed in a forward direction.
•Place the transmission in position N. Ifyou cannot move the transmission intoN, you must override it and enable stayin neutral mode. Failing to do so mayresult in damage to the transmission. SeeTransmission (page 194).
•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 mi (80 km).
Recreational Towing
Note: Put your climate control system inrecirculated air mode to prevent exhaustfumes from entering your vehicle. SeeClimate Control (page 143).
Follow these guidelines if you have a needfor recreational (RV) towing. An example ofrecreational towing would be towing yourvehicle behind a motorhome. Theseguidelines are designed to ensure that yourtransmission is not damaged.
Your vehicle can be towed with all fourwheels on the ground using the Neutral Towfeature, or with all four wheels off the groundusing a vehicle transport trailer. If you areusing a vehicle transport trailer, follow theinstruction specified by the equipmentprovider.
Neutral Tow
If you tow your vehicle with all four wheelson the ground:
•Tow only in the forward direction.
•Release the parking brake.
•Place the vehicle in Neutral Tow modeby doing the following:
•Put the ignition in accessory mode(ignition on, engine off ). See KeylessStarting (page 168).
•Select the neutral tow option in theinformation display.
•When prompted by the informationdisplay, press the brake pedal andselect Neutral on the transmission.Make sure the parking brake is off. Ifdone successfully, a confirmationmessage appears in the display.
•Shut the ignition off. See KeylessStarting (page 168). If the process iscompleted successfully, the N on thetransmission slowly blinks and aconfirmation message appears in thedisplay.
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Towing

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have a vehicleconcern, Lincoln Motor Company offers acomplimentary roadside assistance program. This program is separate from the NewVehicle Limited Warranty.
The service is available:
•Throughout the life of the vehicle fororiginal owners.
•For six years or 70,000 mi (110,000 km)(whichever comes first) for subsequentowners.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the client's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law shall deliver up to2 gal (8 L) of gasoline or 5 gal (20 L) ofdiesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft (30 m)of a paved or county maintained road,no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law shall tow Lincolneligible vehicles to the client's selling orpreferred dealer within 100 mi (160 km)of the disablement location or to thenearest Lincoln dealer. If a client requestsa tow to a selling or preferred dealer thatis more than 100 mi (160 km) from thedisablement location, the client isresponsible for any mileage costs inexcess of 100 mi (160 km).
•Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer. If the towing vehicleis operational but the trailer is not, thenthe trailer does not qualify for anyroadside services.
Vehicles Sold in the United States:Using Roadside Assistance
United States clients who require roadsideassistance, call 1-800-521-4140.
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Roadside Emergencies

When Fail-Safe Mode Is Activated
WARNINGS
Fail-safe mode is for use duringemergencies only. Operate yourvehicle in fail-safe mode only as long asnecessary to bring your vehicle to rest in asafe location and seek immediate repairs.When in fail-safe mode, your vehicle will havelimited power, will not be able to maintainhigh-speed operation, and may completelyshut down without warning, potentially losingengine power, power steering assist, andpower brake assist, which may increase thepossibility of a crash resulting in seriousinjury.
Never remove the coolant reservoircap when the engine is running or hot.
Your vehicle has limited engine power whenin the fail-safe mode, drive your vehicle withcaution. Your vehicle does not maintainhigh-speed operation and the engine mayoperate poorly.
Remember that the engine is capable ofautomatically shutting down to preventengine damage. In this situation:
1. Pull off the road as soon as safelypossible and switch the engine off.
2. If you are a member of a roadsideassistance program, we recommend thatyou contact your roadside assistanceservice provider.
3.If this is not possible, wait a short periodfor the engine to cool.
4. Check the coolant level. If the coolantlevel is at or below the minimum mark,add prediluted coolant immediately.
5.When the engine temperature cools, youcan re-start the engine. Have your vehiclechecked as soon as possible to minimizeengine damage.
Note:Driving your vehicle without repairincreases the chance of engine damage.
Engine Coolant TemperatureManagement (If Equipped)
WARNING
To reduce the risk of crash and injury,be prepared that the vehicle speedmay reduce and the vehicle may not be ableto accelerate with full power until the coolanttemperature reduces.
If you tow a trailer with your vehicle, theengine may temporarily reach a highertemperature during severe operatingconditions, for example ascending a long orsteep grade in high ambient temperatures.
At this time, you may notice the coolanttemperature gauge moves toward the redzone and a message may appear in theinformation display.
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Maintenance

SPECIAL OPERATING CONDITIONS
SCHEDULED MAINTENANCE
If you operate your vehicle primarily in anyof the following conditions, you need to
perform extra maintenance as indicated. Ifyou operate your vehicle occasionally underany of these conditions, it is not necessaryto perform the extra maintenance. Forspecific recommendations, see yourdealership service advisor or technician.
Towing a Trailer or Using a Car-top Carrier
Change engine oil and filter every 12 months or 10,000 mi (16,000 km). The oil monitoring system displays amessage in the information display. Perform services listed in the Normal Scheduled Maintenance chart.As required
Change automatic transmission fluid.Every 30,000 mi(48,000 km)
Replace spark plugs.Every 60,000 mi(96,000 km)
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Scheduled Maintenance

Park Brake.............................................................135Power Steering....................................................136Pre-Collision Assist..............................................137Remote Start.........................................................137Seats.......................................................................138Starting System ...................................................138Tire Pressure Monitoring System....................139Traction Control...................................................139Transmission.........................................................140
Installing Child Restraints..............................21Child Seats..............................................................21Using Lap and Shoulder Belts............................21Using Lower Anchors and Tethers forCHildren (LATCH).............................................27Using Tether Straps..............................................29
Instrument Cluster.........................................104Instrument Lighting Dimmer........................90Instrument Panel Overview...........................17Interior Lamps..................................................94Front Interior Lamp...............................................94Rear Interior Lamp................................................95
Interior Luggage CompartmentRelease............................................................77Interior Mirror.................................................100Auto-Dimming Mirror..........................................100
Introduction.........................................................7
J
Jump Starting the Vehicle..........................266Connecting the Jumper Cables.....................266Jump Starting......................................................268Preparing Your Vehicle.....................................266Removing the Jumper Cables........................268
K
Keyless Entry....................................................74SECURICODE™ KEYLESS ENTRYKEYPAD...............................................................74
Keyless Starting.............................................168Ignition Modes.....................................................168
Keys and Remote Controls...........................57
L
Lane Keeping System..................................237Switching the System On and Off..................238
Lighting Control...............................................88Headlamp Flasher................................................89Headlamp High Beam.........................................89
Lighting..............................................................88General Information.............................................88
Lincoln Automotive Financial Services......12
Lincoln Protect..............................................486Lincoln Protect (CANADA ONLY)....................487Lincoln Protect Extended Service Plans (U.S.Only)..................................................................486
Load Carrying................................................255Load Limit.......................................................255Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles............................................................259Vehicle Loading - with and without aTrailer................................................................255
Locking and Unlocking.................................68Activating Intelligent Access.............................69Autolock...................................................................71Battery Saver..........................................................72Illuminated Entry....................................................72Illuminated Exit......................................................72Locking and Unlocking the Doors with theKey Blade...........................................................70Luggage Compartment.......................................72Power Door Locks................................................68Remote Control.....................................................68Smart Unlocks for Intelligent AccessKeys.......................................................................71
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Index

What to do when a Tire Is Punctured...........330
TiresSee: Wheels and Tires......................................328
Towing a Trailer............................................260Towing Points.................................................271Installing the Recovery Hook...........................271Recovery Hook Location...................................271
Towing the Vehicle on Four Wheels.......260Emergency Towing............................................260Recreational Towing..........................................260
Towing.............................................................260Traction Control............................................205Principle of Operation.......................................205
Transmission Code Designation...............361Transmission...................................................194Transporting the Vehicle.............................271Type Approvals.............................................555RF Certification Logos for Tire PressureMonitoring Sensor(s).....................................555
U
Under Hood Overview.................................301Unique Driving Characteristics..................173Universal Garage Door Opener.................161HomeLink Wireless Control System................161
USB Port...........................................................371
Using Adaptive Cruise Control.................227Automatic Cancellation......................................231Blocked Sensor...................................................232Canceling the Set Speed..................................231Changing the Set Speed..................................230Detection Issues..................................................231Following a Vehicle...........................................229Following a Vehicle to a CompleteStop...................................................................229Hilly Condition Usage........................................231Overriding the Set Speed................................230Park Brake Application......................................231Resuming the Set Speed...................................231Setting the Adaptive Cruise Speed...............228Setting the Adaptive Cruise Speed When YourVehicle is Stationary......................................228Setting the Gap Distance.................................229Switching Adaptive Cruise Control Off..........231Switching Adaptive Cruise Control On.........228Switching to ECO Cruise..................................234Switching to Normal Cruise Control..............234System Not Available........................................232
Using Cruise Control...................................226Switching Cruise Control Off...........................227Switching Cruise Control On...........................226Switching to ECO Cruise..................................227
Using MyKey With Remote StartSystems..........................................................66
Using Snow Chains......................................349Using Stability Control................................208Using Summer Tires....................................349Using Traction Control................................205Switching the System Off.................................205System Indicator Lights and Messages.......205Using a Switch....................................................205Using the Information Display Controls.......205
Using Voice Recognition............................390Audio Voice Commands...................................392Climate Voice Commands................................393Mobile App Voice Commands........................398Navigation Voice Commands.........................396Phone Voice Commands..................................393SiriusXM Traffic and Travel Link VoiceCommands......................................................398Voice Settings Commands..............................399
Utilizing the Mediation/Arbitration Program(Canada Only).............................................276
V
Vehicle Care...................................................318General Information............................................318
Vehicle Certification Label.........................360Vehicle Identification Number..................360Vehicle Storage............................................325Battery...................................................................326
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Index