maintenance LINCOLN MKZ HYBRID 2018 Owners Manual

Introduction
About This Manual............................................7
Symbols Glossary..............................................7
Data Recording..................................................9
California Proposition 65...............................12
Perchlorate........................................................12
Lincoln Automotive FinancialServices.........................................................12
Replacement Parts Recommendation........13
Special Notices.................................................13
Mobile Communications Equipment...........14
Export Unique Options...................................14
Environment
Protecting the Environment..........................16
At a Glance
Instrument Panel Overview...........................17
Child Safety
General Information........................................19
Installing Child Restraints..............................21
Booster Seats..................................................30
Child Restraint Positioning...........................33
Child Safety Locks..........................................34
Seatbelts
Principle of Operation...................................36
Fastening the Seatbelts................................37
Seatbelt Height Adjustment..........................41
Seatbelt Warning Lamp and IndicatorChime.............................................................41
Seatbelt Reminder..........................................42
Child Restraint and SeatbeltMaintenance................................................44
Seatbelt Extension.........................................45
Personal Safety System™
Personal Safety System™..............................46
Supplementary Restraints
System
Principle of Operation....................................47
Driver and Passenger Airbags....................48
Front Passenger Sensing System..............50
Side Airbags.....................................................52
Driver and Passenger Knee Airbags.........53
Safety Canopy™...............................................53
Crash Sensors and Airbag Indicator..........55
Airbag Disposal...............................................56
Keys and Remote Controls
General Information on RadioFrequencies.................................................57
Remote Control...............................................58
Replacing a Lost Key or RemoteControl............................................................61
MyKey™
Principle of Operation...................................62
Creating a MyKey...........................................63
Clearing All MyKeys.......................................65
Checking MyKey System Status.................66
Using MyKey With Remote StartSystems........................................................66
MyKey Troubleshooting................................66
Doors and Locks
Locking and Unlocking.................................68
Power Decklid..................................................73
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Table of Contents

Driving Aids
Driver Alert.....................................................235
Lane Keeping System..................................237
Blind Spot Information System.................242
Cross Traffic Alert.........................................244
Steering..........................................................248
Pre-Collision Assist......................................249
Drive Control.................................................253
Load Carrying
Load Limit.......................................................255
Towing
Towing a Trailer............................................260
Towing the Vehicle on Four Wheels.......260
Driving Hints
Breaking-In....................................................262
Economical Driving......................................262
Driving Through Water...............................262
Floor Mats......................................................263
Roadside Emergencies
Roadside Assistance...................................264
Hazard Flashers...........................................265
Fuel Shutoff...................................................265
Jump Starting the Vehicle..........................266
Collision, Damage or Fire Event...............269
Post-Crash Alert System.............................270
Transporting the Vehicle.............................271
Towing Points.................................................271
Customer Assistance
Getting the Services You Need................273
In California (U.S. Only)...............................274
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)........................275
Utilizing the Mediation/Arbitration Program(Canada Only)...........................................276
Getting Assistance Outside the U.S. andCanada........................................................277
Ordering Additional Owner'sLiterature....................................................279
Reporting Safety Defects (U.S. Only).......279
Reporting Safety Defects (CanadaOnly)............................................................280
Fuses
Fuse Specification Chart.............................281
Changing a Fuse..........................................297
Maintenance
General Information....................................300
Opening and Closing the Hood...............300
Under Hood Overview.................................301
Engine Oil Dipstick.......................................303
Engine Oil Check..........................................303
Oil Change Indicator Reset........................304
Engine Coolant Check................................304
Automatic Transmission Fluid Check......309
Brake Fluid Check.......................................309
Washer Fluid Check.....................................310
Fuel Filter.........................................................310
Changing the 12V Battery...........................310
Checking the Wiper Blades........................312
Changing the Wiper Blades.......................312
Adjusting the Headlamps............................313
Changing a Bulb............................................314
Bulb Specification Chart..............................315
Changing the Engine Air Filter...................317
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Vehicle Care
General Information......................................318
Cleaning Products.........................................318
Cleaning the Exterior....................................319
Waxing............................................................320
Cleaning the Engine....................................320
Cleaning the Windows and WiperBlades..........................................................321
Cleaning the Interior.....................................321
Cleaning the Instrument Panel andInstrument Cluster Lens.........................323
Cleaning Leather Seats..............................324
Repairing Minor Paint Damage.................324
Cleaning the Wheels...................................325
Vehicle Storage............................................325
Body Styling Kits...........................................327
Wheels and Tires
Tire Sealant and Inflator Kit.......................328
Tire Care.........................................................335
Using Summer Tires....................................349
Using Snow Chains......................................349
Tire Pressure Monitoring System............350
Technical Specifications.............................356
Capacities and Specifications
Engine Specifications..................................358
Motorcraft Parts............................................359
Vehicle Identification Number..................360
Vehicle Certification Label.........................360
Transmission Code Designation...............361
Capacities and Specifications...................362
Audio System
General Information.....................................368
Audio Unit......................................................369
USB Port...........................................................371
SYNC™ 3
General Information.....................................372
Home Screen................................................389
Using Voice Recognition............................390
Entertainment.................................................401
Climate.............................................................414
Phone...............................................................418
Navigation......................................................426
Electric Vehicle Information.......................437
Apps.................................................................444
Settings...........................................................448
SYNC™ 3 Troubleshooting..........................467
Accessories
Accessories....................................................484
Lincoln Protect
Lincoln Protect..............................................486
Scheduled Maintenance
General Maintenance Information...........489
Normal Scheduled Maintenance..............494
Special Operating Conditions ScheduledMaintenance.............................................496
Scheduled Maintenance Record..............499
Appendices
Electromagnetic Compatibility...................519
End User License Agreement...................524
Type Approvals.............................................555
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Table of Contents

P.O. Box 542000
Omaha, NE 68154-8000
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft parts wheneveryour vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts that conformto the specifications detailed in this Owner’sManual. Genuine Ford and Motorcraft partsmeet or exceed these specifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen. GenuineFord replacement collision parts meet ourstringent requirements for fit, finish, structuralintegrity, corrosion protection and dentresistance. During vehicle development wevalidate that these parts deliver the intendedlevel of protection as a whole system. Agreat way to know for sure you are gettingthis level of protection is to use genuine Fordreplacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Lincoln Warranty. Damagecaused to your vehicle as a result of thefailure of non-Ford parts may not be coveredby the Lincoln Warranty. For additionalinformation, refer to the terms and conditionsof the Lincoln Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is coveredand what is not covered by your vehicle’sNew Vehicle Limited Warranty, see theWarranty Manual that is provided to youalong with your Owner’s Manual.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNINGS
You risk death or serious injury toyourself and others if you do not followthe instruction highlighted by the warningsymbol. Failure to follow the specificwarnings and instructions could result inpersonal injury.
NEVER use a rearward facing childrestraint on a seat protected by anACTIVE AIRBAG in front of it, DEATH orSERIOUS INJURY to the CHILD can occur.
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Introduction

Deactivating and Activating the Belt-MinderFeature
WARNING
While the system allows you todeactivate it, this system is designedto improve your chances of being safelybelted and surviving an accident. Werecommend you leave the system activatedfor yourself and others who may use thevehicle.
Note:The driver and front passengerwarnings switch on and off independently.When you perform this procedure for oneseating position, do not buckle the otherposition as this will terminate the process.
Read Steps 1 - 4 thoroughly beforeproceeding with the programmingprocedure.
Before following the procedure, make surethat:
•The parking brake is set.
•The transmission is in park (P) or neutral(N).
•The ignition is off.
•The driver and front passenger safetybelts are unbuckled.
1. Switch the ignition on. Do not start thevehicle.
2. Wait until the safety belt warning lightturns off (about one minute). After Step2, wait an additional 5 seconds beforeproceeding with Step 3. Once you startStep 3, you must complete the procedurewithin 30 seconds.
3.For the seating position you are switchingoff, buckle then unbuckle the safety beltthree times at a moderate speed, endingin the unbuckled state. After Step 3, thesafety belt warning light turns on.
4. While the safety belt warning light is on,buckle and then unbuckle the safety belt.After Step 4, the safety belt warning lightflashes for confirmation.
•This will switch the feature off for thatseating position if it is currently on.
•This will switch the feature on for thatseating position if it is currently off.
CHILD RESTRAINT AND SEATBELT
MAINTENANCE
Inspect the vehicle seatbelts and childrestraint systems periodically to make surethey work properly and are not damaged.Inspect the vehicle seatbelts to make surethere are no nicks, tears or cuts. Replace ifnecessary. All vehicle seatbelt assemblies,including retractors, buckles, front seatbeltbuckle assemblies, buckle supportassemblies (slide bar-if equipped), shoulderbelt height adjusters (if equipped), shoulderbelt guide on seatback (if equipped), rearinflatable seatbelts (if equipped), childrestraint LATCH and tether anchors, andattaching hardware, should be inspectedafter a crash. Read the child restraintmanufacturer's instructions for additionalinspection and maintenance informationspecific to the child restraint.
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Seatbelts

The airbags inflate and deflate rapidly uponactivation. After airbag deployment, it isnormal to notice a smoke-like, powderyresidue or smell the burnt propellant. Thismay consist of cornstarch, talcum powder (tolubricate the bag) or sodium compounds (forexample, baking soda) that result from thecombustion process that inflates the airbag. Small amounts of sodium hydroxide may bepresent which may irritate the skin and eyes,but none of the residue is toxic.
While the system is designed to help reduceserious injuries, contact with a deployingairbag may also cause abrasions or swelling.Temporary hearing loss is also a possibilityas a result of the noise associated with adeploying airbag. Because airbags mustinflate rapidly and with considerable force,there is the risk of death or serious injuriessuch as fractures, facial and eye injuries orinternal injuries, particularly to occupantswho are not properly restrained or areotherwise out of position at the time of airbagdeployment. Thus, it is extremely importantthat occupants be properly restrained as faraway from the airbag module as possiblewhile maintaining vehicle control.
Routine maintenance of the airbags is notrequired.
DRIVER AND PASSENGER
AIRBAGS
WARNINGS
Do not place your arms on the airbagcover or through the steering wheel.Failure to follow this instruction could resultin personal injury.
Keep the areas in front of the airbagsfree from obstruction. Do not affixanything to or over the airbag covers.Objects could become projectiles duringairbag deployment or in a sudden stop.Failure to follow this instruction could resultin personal injury or death.
Airbags can kill or injure a child in achild restraint. Never place arear-facing child restraint in front of an activeairbag. If you must use a forward-facing childrestraint in the front seat, move the seat uponwhich the child restraint is installed all theway back.
The driver and front passenger airbags willdeploy during significant frontal and nearfrontal crashes.
The driver and passenger front airbag systemconsists of:
•Driver and passenger airbag modules.
•Front passenger sensing system.
· Crash sensors and monitoringsystem with readiness indicator.See Crash Sensors and AirbagIndicator (page 55).
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Supplementary Restraints SystemE151127 E67017

CRASH SENSORS AND AIRBAG
INDICATOR
WARNING
Modifying or adding equipment to thefront end of the vehicle (includingframe, bumper, front end body structure andtow hooks) may affect the performance ofthe airbag system, increasing the risk ofinjury. Do not modify the front end of thevehicle.
Your vehicle has a collection of crash andoccupant sensors which provide informationto the restraints control module. Therestraints control module deploys (activates)the front seatbelt system, the adaptivecollapsible steering column, driver airbag,passenger airbag, knee airbag(s), seatmounted side airbags, Safety Canopy andoptional rear inflatable seatbelts. Based onthe type of crash, the restraints controlmodule will deploy the appropriate safetydevices.
The restraints control module also monitorsthe readiness of the above safety devicesplus the crash and occupant sensors. Thereadiness of the safety system is indicatedby a warning indicator light in the instrumentcluster or a backup tone (if equipped).Routine maintenance of the airbag is notrequired.
A difficulty with the system is indicated byone or more of the following:
The readiness light will notilluminate immediately after theignition is turned on.
•The readiness light will either flash orstay lit.
•A series of five beeps will be heard (Ifequipped). The tone pattern will repeatperiodically until the problem, the lightor both are repaired.
If any of these things happen, evenintermittently, have the supplementalrestraint system serviced at an authorizeddealer immediately. Unless serviced, thesystem may not function properly in theevent of a crash.
The seatbelt pretensioners and the frontairbag supplemental restraint system aredesigned to activate when the vehiclesustains frontal deceleration sufficient tocause the restraints control module to deploya safety device.
The fact that the seatbelt pretensioners orfront airbags did not activate for both frontseat occupants in a crash does not meanthat something is wrong with the system.Rather, it means the restraints control moduledetermined the accident conditions (crashseverity, belt usage) were not appropriate toactivate these safety devices.
•The design of the front airbags is toactivate only in frontal and near-frontalcrashes (not rollovers, side impacts orrear impacts) unless the crash causessufficient frontal deceleration.
•The seatbelt pretensioners and rearinflatable seatbelts are designed toactivate in frontal, near-frontal and sidecrashes and rollovers.
•The knee airbag(s) may deploy based oncrash severity and occupant conditions.
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Supplementary Restraints SystemE67017

It also illuminates momentarily when youswitch the ignition on to confirm the lamp isfunctional. If it does not illuminate when youswitch the ignition on, or begins to flash atany time, have the system checked by yourauthorized dealer.
Low Washer Fluid Level Warning Lamp
Lights when the windshield washerfluid is low.
Parking Lamps
Lights when you switch on theparking lamps.
Powertrain Fault
Lights when your vehicle detectsa powertrain fault. Contact anauthorized dealer as soon aspossible.
Note:If your vehicle detects certain faults,it will not allow you to operate theaccelerator pedal. If this happens, press thebrake pedal and release it. This will activatelimp home vehicle operation. In limp homevehicle operation, your vehicle willaccelerate in a controlled manner up to amaximum speed of 35 mph (56 km/h) on aflat surface. If you apply the brake pedal ormove the transmission to neutral (N) you canoverride your vehicle’s acceleration.
Ready to Drive
Lights when you switch on yourvehicle and it is ready to drive. Acorresponding message maydisplay stating ready to drive.
Service Engine Soon
If it illuminates when the engine isrunning this indicates amalfunction. The On BoardDiagnostics system has detected amalfunction of the vehicle emission controlsystem.
If it flashes, engine misfire may be occurring. Increased exhaust gas temperatures coulddamage the catalytic converter or othervehicle components. Drive in a moderatefashion (avoid heavy acceleration anddeceleration) and have your vehicleimmediately serviced.
It illuminates when you switch the ignitionon prior to engine start to check the bulb andto indicate whether your vehicle is ready forInspection and Maintenance (I/M) testing.
Normally, it illuminates until the engine iscranked and automatically turns off if nomalfunctions are present. However, if after15 seconds it flashes eight times, thisindicates that your vehicle is not ready forInspection and Maintenance (I/M) testing.
See Catalytic Converter (page 188).
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Instrument ClusterE178202 E144692

Lane Keeping System
ActionMessage
The system has malfunctioned. Contact your authorized dealer as soon as possible.Lane Keeping Sys. Malfunction ServiceRequired
The system has detected a condition that has caused the system to be temporarily unavailable.Front Camera Temporarily Not Available
The system has detected a condition that requires the windshield to be cleaned to operateproperly.Front Camera Low Visibility Clean Screen
The system has malfunctioned. Contact your authorized dealer as soon as possible.Front Camera Malfunction ServiceRequired
Displayed when the system requests the driver to keep their hands on the steering wheel.Keep Hands on Steering Wheel
Maintenance
ActionMessage
Stop the vehicle as soon as safely possible, turn off the engine. Check the oil level. If the warningstays on or continues to come on with your engine running, contact your authorized dealer assoon as possible.
Low Engine Oil Pressure
Displayed when the engine oil life remaining is 10% or less. See General Maintenance Information(page 489).Change Engine Oil Soon
Displayed when the oil life left reaches 0%. See General Maintenance Information (page 489).Oil Change Required
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Information Displays

ActionMessage
The electric parking brake is not fully released.Park Brake Not Released
The electric parking brake system has been put into a special mode that is used to allow serviceof the rear brakes. Contact an authorized dealer.Park Brake Maintenance Mode
The electric park brake system has detected a condition that requires service. Some functionalitymay still be available. See an authorized dealer.Park Brake Limited Function ServiceRequired
The electric parking brake system has detected a condition that requires service. See anauthorized dealer.Park Brake Malfunction Service Now
Numerous park brake applies have overheated the system. Wait 2 minutes before attemptingto apply again.Park Brake System Overheated
Power Steering
ActionMessage
The power steering system has detected a condition that requires service. See your authorizeddealer.Steering Fault Service Now
The power steering system is not working. Stop the vehicle a safe place. Contact your authorizeddealer.Steering Loss Stop Safely
The power steering system has detected a condition within the power steering system or passiveentry or passive start system requires service. Contact your authorized dealer.Steering Assist Fault Service Required
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Information Displays