wiper blades LINCOLN MKZ HYBRID 2018 Owners Manual
[x] Cancel search | Manufacturer: LINCOLN, Model Year: 2018, Model line: MKZ HYBRID, Model: LINCOLN MKZ HYBRID 2018Pages: 572, PDF Size: 4.49 MB
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Driving Aids
Driver Alert.....................................................235
Lane Keeping System..................................237
Blind Spot Information System.................242
Cross Traffic Alert.........................................244
Steering..........................................................248
Pre-Collision Assist......................................249
Drive Control.................................................253
Load Carrying
Load Limit.......................................................255
Towing
Towing a Trailer............................................260
Towing the Vehicle on Four Wheels.......260
Driving Hints
Breaking-In....................................................262
Economical Driving......................................262
Driving Through Water...............................262
Floor Mats......................................................263
Roadside Emergencies
Roadside Assistance...................................264
Hazard Flashers...........................................265
Fuel Shutoff...................................................265
Jump Starting the Vehicle..........................266
Collision, Damage or Fire Event...............269
Post-Crash Alert System.............................270
Transporting the Vehicle.............................271
Towing Points.................................................271
Customer Assistance
Getting the Services You Need................273
In California (U.S. Only)...............................274
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)........................275
Utilizing the Mediation/Arbitration Program(Canada Only)...........................................276
Getting Assistance Outside the U.S. andCanada........................................................277
Ordering Additional Owner'sLiterature....................................................279
Reporting Safety Defects (U.S. Only).......279
Reporting Safety Defects (CanadaOnly)............................................................280
Fuses
Fuse Specification Chart.............................281
Changing a Fuse..........................................297
Maintenance
General Information....................................300
Opening and Closing the Hood...............300
Under Hood Overview.................................301
Engine Oil Dipstick.......................................303
Engine Oil Check..........................................303
Oil Change Indicator Reset........................304
Engine Coolant Check................................304
Automatic Transmission Fluid Check......309
Brake Fluid Check.......................................309
Washer Fluid Check.....................................310
Fuel Filter.........................................................310
Changing the 12V Battery...........................310
Checking the Wiper Blades........................312
Changing the Wiper Blades.......................312
Adjusting the Headlamps............................313
Changing a Bulb............................................314
Bulb Specification Chart..............................315
Changing the Engine Air Filter...................317
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Table of Contents
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Vehicle Care
General Information......................................318
Cleaning Products.........................................318
Cleaning the Exterior....................................319
Waxing............................................................320
Cleaning the Engine....................................320
Cleaning the Windows and WiperBlades..........................................................321
Cleaning the Interior.....................................321
Cleaning the Instrument Panel andInstrument Cluster Lens.........................323
Cleaning Leather Seats..............................324
Repairing Minor Paint Damage.................324
Cleaning the Wheels...................................325
Vehicle Storage............................................325
Body Styling Kits...........................................327
Wheels and Tires
Tire Sealant and Inflator Kit.......................328
Tire Care.........................................................335
Using Summer Tires....................................349
Using Snow Chains......................................349
Tire Pressure Monitoring System............350
Technical Specifications.............................356
Capacities and Specifications
Engine Specifications..................................358
Motorcraft Parts............................................359
Vehicle Identification Number..................360
Vehicle Certification Label.........................360
Transmission Code Designation...............361
Capacities and Specifications...................362
Audio System
General Information.....................................368
Audio Unit......................................................369
USB Port...........................................................371
SYNC™ 3
General Information.....................................372
Home Screen................................................389
Using Voice Recognition............................390
Entertainment.................................................401
Climate.............................................................414
Phone...............................................................418
Navigation......................................................426
Electric Vehicle Information.......................437
Apps.................................................................444
Settings...........................................................448
SYNC™ 3 Troubleshooting..........................467
Accessories
Accessories....................................................484
Lincoln Protect
Lincoln Protect..............................................486
Scheduled Maintenance
General Maintenance Information...........489
Normal Scheduled Maintenance..............494
Special Operating Conditions ScheduledMaintenance.............................................496
Scheduled Maintenance Record..............499
Appendices
Electromagnetic Compatibility...................519
End User License Agreement...................524
Type Approvals.............................................555
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Table of Contents
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WINDSHIELD WIPERS
Note:Fully defrost the windshield before youswitch the windshield wipers on.
Note:Make sure you switch the windshieldwipers off before entering a car wash.
Note: If streaks or smears appear on thewindshield, clean the windshield and thewiper blades. If that does not resolve theissue, install new wiper blades.
Note: Do not operate the wipers on a drywindshield. This may scratch the glass,damage the wiper blades or cause the wipermotor to burn out. Always use thewindshield washers before wiping a drywindshield.
Single wipe.A
Intermittent wipe.B
Low-speed wipe.C
High-speed wipe.D
Intermittent Wipe (If Equipped)
Intermittent wipe.A
Short wipe interval.B
Long-wipe interval.C
Use the rotary control to adjust theintermittent wipe interval.
Speed Dependent Wipers
When your vehicle speed increases, theinterval between wipes decreases.
AUTOWIPERS (If Equipped)
Note:Fully defrost the windshield before youswitch the windshield wipers on.
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Wipers and WashersE221743 E221744
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Note:Make sure you switch the windshieldwipers off before entering a car wash.
Note: If streaks or smears appear on thewindshield, clean the windshield and thewiper blades. If that does not resolve theissue, install new wiper blades.
Note:If you switch autolamps andautowipers on, the headlamps turn on whenthe windshield wipers continuously operate.
Wet or winter driving conditions with ice,snow or salty road mist can causeinconsistent and unexpected wiping orsmearing.
On.A
High sensitivity.B
Low sensitivity.C
Use the rotary control to adjust the sensitivityof the autowipers. When you select lowsensitivity, the wipers operate when thesensor detects a large amount of water onthe windshield. When you select highsensitivity, the wipers operate when thesensor detects a small amount of water onthe windshield.
Keep the outside of the windshield clean. The rain sensor is very sensitive and thewipers may operate if dirt, mist or insects hitthe windshield.
In these conditions, you can do the following:
•Lower the sensitivity of the autowipersto reduce the amount of smearing on thewindshield.
•Switch to normal or high-speed wipe.
•Switch autowipers off.
Autowipers Settings
This setting defaults to on and remains onuntil you switch it off in the informationdisplay.
When you switch off autowipers, the wipersoperate in intermittent mode.
Low Temperature Wipe Inhibit (If Equipped)
The rain sensing feature will not operateimmediately after starting your vehicle whenit is in park (P) and the outside temperatureis below 32°F (0°C). You can switch on thewipers by adjusting the rain sensor sensitivityor adjusting the wiper speed.
This prevents damage to the wiper bladesfrom ice and snow on the windshield.
WINDSHIELD WASHERS
Note: Do not operate the washers when thewasher reservoir is empty. This may causethe washer pump to overheat.
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Note:The system adjusts to heat or cool theinterior to the temperature you select asquickly as possible.
Note:For the system to function efficiently,the instrument panel and side air ventsshould be fully open.
Note:If you select AUTO during cold outsidetemperatures, the system directs air flow tothe windshield and side window vents. Inaddition, the fan may run at a slower speeduntil the engine warms up.
Note:If you select AUTO during hottemperatures and the inside of the vehicleis hot, the system uses recirculated air tomaximize interior cooling. Fan speed mayalso reduce until the air cools.
Quickly Heating the Interior
1. Press AUTO.
2. Adjust the temperature function to thedesired setting.
Recommended Settings for Heating
1. Press AUTO.
2. Adjust the temperature function to thedesired setting. Use 72°F (22°C) as astarting point, then adjust the setting asnecessary.
Quickly Cooling the Interior
1. Press MAX A/C.
Recommended Settings for Cooling
1. Press AUTO.
2. Adjust the temperature function to thedesired setting. Use 72°F (22°C) as astarting point, then adjust the setting asnecessary.
Defogging the Side Windows in ColdWeather
1. Press defrost.
2. Adjust the temperature control to thedesired setting. Use 72°F (22°C) as astarting point, then adjust the setting asnecessary.
HEATED WINDOWS AND MIRRORS
Note:Make sure the engine is runningbefore operating the heated windows.
Note:Depending on your remote startsettings, the heated windows, mirrors andwipers may remain on after remote startingthe vehicle.
Heated Rear Window
Press the button to clear theheated rear window of thin ice andfog. The heated rear window turnsoff after a short period of time. Press thebutton again to switch it off.
Note: Do not use razor blades or othersharp objects to clean or remove decals fromthe inside of the heated rear window. Thevehicle warranty does not cover damagecaused to the heated rear window grid lines.
Heated Exterior Mirrors (If Equipped)
When you switch the heated rear windowon, the heated exterior mirrors turn on.
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Climate ControlE184884
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WARNINGS
Only use brake fluid from a sealedcontainer. Contamination with dirt,water, petroleum products or other materialsmay result in brake system damage or failure.Failure to adhere to this warning could resultin the loss of vehicle control, seriouspersonal injury or death.
Do not allow the fluid to touch yourskin or eyes. If this happens, rinse theaffected areas immediately with plenty ofwater and contact your physician.
A fluid level between the MAX andMIN lines is within the normaloperating range and there is no need to addfluid. A fluid level not in the normal operatingrange could compromise the performanceof the system. Have your vehicle checkedimmediately.
To avoid fluid contamination, the reservoircap must remain in place and fully tight,unless you are adding fluid.
Only use fluid that meets Ford specifications.See Capacities and Specifications (page358).
WASHER FLUID CHECK
WARNING
If you operate your vehicle intemperatures below 41.0°F (5°C), usewasher fluid with antifreeze protection.Failure to use washer fluid with antifreezeprotection in cold weather could result inimpaired windshield vision and increase therisk of injury or accident.
Note:The front and rear washer systemsare supplied from the same reservoir.
Add fluid to fill the reservoir if the level is low.Only use a washer fluid that meets Fordspecifications. See Capacities andSpecifications (page 358).
State or local regulations on volatile organiccompounds may restrict the use of methanol,a common windshield washer antifreezeadditive. Washer fluids containingnon-methanol antifreeze agents should beused only if they provide cold weatherprotection without damaging the vehicle’spaint finish, wiper blades or washer system.
FUEL FILTER
Your vehicle is equipped with a lifetime fuelfilter that is integrated with the fuel tank.Regular maintenance or replacement is notneeded.
CHANGING THE 12V BATTERY
WARNINGS
Batteries normally produce explosivegases which can cause personal injury.Therefore, do not allow flames, sparks orlighted substances to come near the battery.When working near the battery, always shieldyour face and protect your eyes. Alwaysprovide correct ventilation.
When lifting a plastic-cased battery,excessive pressure on the end wallscould cause acid to flow through the ventcaps, resulting in personal injury and damageto the vehicle or battery. Lift the battery witha battery carrier or with your hands onopposite corners.
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Maintenance
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5. Run the engine until it reaches normaloperating temperature. While the engineis warming up, complete the following:Reset the clock. See Audio Unit (page369). Reset the power windowsbounce-back feature. See PowerWindows (page 96). Reset the radiostation presets. See Audio Unit (page369).
6. Allow the engine to idle for at least oneminute.
7.Drive the vehicle at least 10 mi (16 km) tocompletely relearn the idle trim and fueltrim strategy.
Note:If you do not allow the engine torelearn the idle and fuel trim strategy, theidle quality of your vehicle may be adverselyaffected until the engine computereventually relearns the idle trim and fuel trimstrategy.
Note:Certain features may not operate ifthe battery monitor system is not reset witha scan tool following a jump start or batteryreplacement. Normal electrical accessoryoperation should resume after your vehicleis left undisturbed for 8 hours.
Make sure that you dispose of old batteriesin an environmentally friendly way. Seekadvice from your local authority aboutrecycling old batteries.
If storing your vehicle for more than 30 dayswithout recharging the battery, werecommend that you disconnect the batterycables to maintain battery charge for quickstarting.
CHECKING THE WIPER BLADES
Run the tip of your fingers over the edge ofthe blade to check for roughness.
Clean the wiper blades with washer fluid orwater applied with a soft sponge or cloth.
CHANGING THE WIPER BLADES
Replace the wiper blades at least annuallyfor optimum performance.
You can improve poor wiper quality bycleaning the wiper blades and thewindshield.
Note:Do not hold the wiper blade whenlifting the wiper arm.
Note:Make sure that the wiper arm doesnot spring back against the glass when thewiper blade is not attached.
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MaintenanceE142463 E129990
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When washing:
•Take care when using a power washerto clean the engine. The high-pressurefluid could penetrate the sealed partsand cause damage.
•Do not spray a hot engine with cold waterto avoid cracking the engine block orother engine components.
•Spray Motorcraft Engine Shampoo andDegreaser on all parts that requirecleaning and pressure rinse clean. InCanada, use Motorcraft Engine Shampoo.
•Never wash or rinse the engine while itis hot or running; water in the runningengine may cause internal damage.
•Never wash or rinse any ignition coil,spark plug wire or spark plug well, or thearea in and around these locations.
•Cover the battery, power distribution box,and air filter assembly to prevent waterdamage when cleaning the engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmentalfallout can result in windshield and wiperblade contamination. Dirty windshield andwipers will result in poor windshield wiperoperation. Keep the windshield and wiperblades clean to maintain windshield wiperperformance.
To clean the windshield and wiper blades:
•Clean the windshield with a non-abrasiveglass cleaner. When cleaning the interiorof the windshield, avoid getting any glasscleaner on the instrument panel or doorpanels. Wipe any glass cleaner off thesesurfaces immediately.
•For windshields contaminated with treesap, chemicals, wax or bugs, clean theentire windshield using steel wool (nogreater than 0000 grade) in a circularmotion and rinse with water.
•Clean the wiper blades with isopropylrubbing alcohol or windshield washerconcentrate.
Note: Do not use razor blades or othersharp objects to clean or remove decals fromthe inside of the heated rear window. Thevehicle warranty does not cover damagecaused to the heated rear window grid lines.
CLEANING THE INTERIOR
WARNINGS
Do not use cleaning solvents, bleachor dye on the vehicle’s safety belts, asthese actions may weaken the belt webbing.
On vehicles equipped withseat-mounted airbags, do not usechemical solvents or strong detergents. Suchproducts could contaminate the side airbagsystem and affect performance of the sideairbag in a collision.
Note:Follow the same procedure forcleaning leather seats when cleaning leatherinterior. See Cleaning Leather Seats (page324).
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Vehicle Care
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Less Cost to Properly Maintain Your Vehicle
Lincoln Protect also offers a PremiumMaintenance Plan that covers all scheduledmaintenance, and selected wear items. Thecoverage is prepaid, so you never have toworry about the cost of your vehicle’smaintenance.
Covered maintenance includes:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc.
•Brake pads and linings.
•Shock absorbers and struts.
•Engine cooling hoses, clamps ando-rings.
•Engine belts.
•Diesel exhaust fluid replenishment.
Interest Free Finance Options
Just a 10% down payment will provide youwith an affordable, no interest, no feepayment program allowing you all thesecurity and benefits Lincoln ProtectExtended Service Plan has to offer whilepaying over time. You are pre-approved withno credit check or hassles. To learn more,call our Lincoln Protect Extended ServicePlan specialists at 800-367-3377.
Complete the information below and mail to:
Lincoln Protect Extended Service PlanP.O. Box 321067Detroit, MI 48232
Lincoln Protect (CANADA ONLY)
You can get more protection for your vehicleby purchasing a Lincoln Protect ExtendedService Plan. Lincoln Protect ExtendedService Plan is the only service contractbacked by Lincoln Motor Company ofCanada, Limited. Depending on the plan youpurchase, Lincoln Extended Service Planprovides benefits such as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs after yourNew Vehicle Limited Warranty Coverageexpires.
•Roadside Assistance benefits.
There are several Lincoln Protect ExtendedService Plans available in various time,distance and deductible combinations. Eachplan is tailored to fit your own driving needs,including reimbursement for towing andrental. When you purchase Lincoln ProtectExtended Service Plan, you receive addedpeace-of-mind protection throughoutCanada, the United States and Mexico,provided by a network of participatingauthorized Lincoln Motor Company dealers.
Note:Repairs performed outside of Canada,the United States and Mexico are not eligiblefor Lincoln Protect Extended Service Plancoverage.
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Lincoln Protect
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Check Every Six Months
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,it is important to have the systems on yourvehicle checked regularly. This can helpidentify potential issues and prevent majorproblems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance interval tohelp make sure your vehicle keeps runninggreat.
Multi-point Inspection
Horn operationBattery performance
Radiator, cooler, heater and A/C hosesEngine air filter
Suspension components for leaks or damageExhaust system
Steering and linkageExterior lamps operation
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Scheduled Maintenance