stop start LINCOLN MKZ HYBRID 2019 Owner's Manual

If the service engine soon indicator remainson, have your vehicle serviced at the firstavailable opportunity. Although somemalfunctions detected by the OBD-II may nothave symptoms that are apparent, continueddriving with the service engine soon indicatoron can result in increased emissions, lowerfuel economy, reduced engine andtransmission smoothness and lead to morecostly repairs.
Readiness for Inspection andMaintenance (I/M) Testing
Some state and provincial and localgovernments may haveInspection/Maintenance (I/M) programs toinspect the emission control equipment onyour vehicle. Failure to pass this inspectioncould prevent you from getting a vehicleregistration.
If the service engine soon indicatoris on or the bulb does not work,your vehicle may need service.See On-Board Diagnostics.
Your vehicle may not pass the I/M test if theservice engine soon indicator is on or notworking properly (bulb is burned out), or ifthe OBD-II system has determined that someof the emission control systems have notbeen properly checked. In this case, thevehicle is not ready for I/M testing.
If the vehicle’s engine or transmission hasjust been serviced, or the battery hasrecently run down or been replaced, theOBD-II system may indicate that the vehicleis not ready for I/M testing. To determine ifthe vehicle is ready for I/M testing, turn theignition key to the on position for 15 secondswithout cranking the engine. If the serviceengine soon indicator blinks eight times, itmeans that the vehicle is not ready for I/Mtesting; if the service engine soon indicatorstays on solid, it means that your vehicle isready for I/M testing.
The OBD-II system checks the emissioncontrol system during normal driving. Acomplete check may take several days.
If the vehicle is not ready for I/M testing, youcan perform the following driving cycleconsisting of mixed city and highway driving:
1. 15 minutes of steady driving on anexpressway or highway followed by 20minutes of stop-and-go driving with atleast four 30-second idle periods.
2.Allow your vehicle to sit for at least eighthours with the ignition off. Then, start thevehicle and complete the above drivingcycle. The vehicle must warm up to itsnormal operating temperature. Oncestarted, do not turn off the vehicle untilthe above driving cycle is complete.
If the vehicle is still not ready for I/M testing,you need to repeat the above driving cycle.
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Engine Emission Control

2. Locate the access door and remove theplastic cover.
3. Pull the outer cover off to expose theservice disconnect cover.
4. Slide the handle on the servicedisconnect outboard to the right.
5. Pull the handle toward you and removethe circuit from the vehicle to disable thehigh-voltage battery.
Reactivating the High-Voltage Battery
Note:If you have manually disconnectedyour high-voltage shut off circuit you willneed to reconnect the circuit before it canbe reactivated. The vehicle detects if theelectrical system is safe and thenreactivates.
HIGH VOLTAGE BATTERY CUT-
OFF SWITCH
The high-voltage shut off operation shuts offpower from the high-voltage battery after acollision, or if your vehicle receives asubstantial physical jolt.
1. Press the START/STOP button to turnignition off.
2. Press the brake pedal and press theSTART/STOP button.
3. If your vehicle is not powered after thissequence, repeat steps 1 and 2 up to twomore times.
Note:During this process, your vehicle willdetect if the electrical system is safe andreactivate. Once your vehicle determinesthe electrical system safe, you can start yourvehicle as you would normally by eitherturning the ignition key or by pressing thebrake in combination with the START/STOPbutton.
Note:In the event your vehicle does notreactivate after the third key cycle, contactan authorized dealer.
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High Voltage BatteryE259344 E146133

•Turn the ignition off.
•Open the driver's door with your seat beltunlatched.
•Unlatching your seatbelt when thedriver's door is open.
If you turn the ignition off when your vehicleis moving, your vehicle first shifts into neutral(N) until it slows down enough to shift intopark (P) automatically.
Note:If you have waited an extended periodof time, (2-15 minutes) before starting yourvehicle, unlatching your safety belt doescause this feature to activate, even with thedriver's door closed.
Note:This feature may not work properly ifthe door ajar switch is malfunctioning. If yourdoor ajar indicator does not illuminate whenyou open the driver’s door or the indicatorilluminates with the driver’s door closed, seeyour authorized dealer.
Reverse (R)
With the transmission in reverse (R), yourvehicle moves backward. Always come to acomplete stop before shifting into and outof reverse (R).
Neutral (N)
Press the neutral (N) button to put yourvehicle in neutral. In neutral, your vehicle canstart and is free to roll. Hold the brake pedaldown when in this position.
Stay in Neutral mode
Stay in Neutral mode allows your vehicle tostay in neutral when you exit your vehicle.Your vehicle must be stationary to enter thismode.
To enter Stay in Neutral mode:
1.Press the neutral (N) button on the shifterassembly.
2. The message Select N Again to EnterStay in Neutral mode appears in theinformation display screen.
3. Press the neutral (N) button again toenter Stay in Neutral mode.
The message Stay in Neutral modeengaged appears in the instrument clusterwhen your vehicle has entered Stay inNeutral mode.
Note:During this mode the neutral (N) buttonflashes continuously and the instrumentcluster displays neutral as the selected gear.
Exiting Stay in Neutral mode
To disable Stay in Neutral mode put yourvehicle in another gear. See the Putting theVehicle in Gear section for instructions onhow to do this.
Entering a Carwash
Note:Always put your vehicle in Stay inNeutral mode when entering an automaticcar wash. Failure to do this could result invehicle damage that may not be covered bywarranty.
Drive (D)
The normal driving position for the best fueleconomy.
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Transmission

GENERAL INFORMATION
Note: Occasional brake noise is normal. Ifa metal-to-metal, continuous grinding orcontinuous squeal sound is present, thebrake linings may be worn-out. Have thesystem checked by an authorized dealer. Ifthe vehicle has continuous vibration orshudder in the steering wheel while braking,have it checked by an authorized dealer.
Note:Brake dust may accumulate on thewheels, even under normal drivingconditions. Some dust is inevitable as thebrakes wear and does not contribute tobrake noise. See Cleaning the Wheels(page 321).
See Warning Lamps andIndicators (page 104).
Wet brakes result in reduced brakingefficiency. Gently press the brake pedal afew times when driving from a car wash orstanding water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedal becomesstuck or entrapped, apply steady and firmpressure to the brake pedal to slow thevehicle and reduce engine power. If youexperience this condition, apply the brakesand bring your vehicle to a safe stop. Movethe transmission to park (P), switch theengine off and apply the parking brake. Inspect the accelerator pedal for anyinterference. If none are found and thecondition persists, have your vehicle towedto the nearest authorized dealer.
Brake Assist
Brake assist detects when you rapidly brakeby measuring the rate at which you press thebrake pedal. It provides maximum brakingefficiency as long as you press the pedal.Brake assist can reduce stopping distancesin critical situations.
Anti-lock Brake System
This system helps you maintain steeringcontrol during emergency stops by keepingthe brakes from locking.
This lamp momentarily illuminateswhen you switch the ignition on. Ifthe light does not illuminate duringstart up, remains on or flashes, the anti-lockbraking system may be disabled. Have thesystem checked by an authorized dealer. Ifthe anti-lock brake system is disabled,normal braking is still effective.
If the brake warning lampilluminates when you release theparking brake, have your systemchecked by an authorized dealer. It alsoilluminates momentarily when you switch theignition on to confirm the lamp is functional.If it does not illuminate when you switch theignition on or begins to flash at any time,have the system checked by an authorizeddealer.
Note:The brake warning lamp mayilluminate and stay illuminated until youswitch off your vehicle as a result of drivingat high elevation.
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BrakesE138644 E138644

Automatically Releasing the ElectricParking Brake
Close the driver door.
Shift into gear.
Press the accelerator pedal and pull away ina normal manner.
The red warning lamp turns off.
If it remains illuminated or flashes, the electricparking brake has not released. Manuallyrelease the parking brake.
Releasing the Electric Parking Brake ifthe Vehicle Battery is Running Out ofCharge
Connect a booster battery to the vehiclebattery to release the electric parking brakeif the vehicle battery is running out of charge.See Jump Starting the Vehicle (page 264).
AUTO HOLD
WARNING: The system does notreplace the parking brake. When you leaveyour vehicle, always apply the parking brake.
WARNING: You must remain in yourvehicle when the system turns on. At alltimes, you are responsible for controllingyour vehicle, supervising the system andintervening, if required. Failure to take caremay result in the loss of control of yourvehicle, serious personal injury or death.
WARNING: The system will turn off ifa malfunction is apparent. Failure to takecare may result in the loss of control of yourvehicle, serious personal injury or death.
Auto Hold uses your vehicle's brakes to holdyour vehicle at a stop once your vehicle hasreached a standstill condition. For example,Auto Hold can assist you while stopping attraffic lights or while in traffic jams by holdingthe brake pressure for you once you bringyour vehicle to a stop.
Switch Auto Hold off during vehicle or trailertowing.
Note:In case of a malfunction in the systemwhile Auto Hold actively holds the vehicle(for example, low power supply), a messageappears in the information display askingyou to press the brake pedal. If you see thismessage, press the brake pedalimmediately.
Note:Auto Hold only activates if the systemrecognizes it is applying enough brakepressure. On a steep hill or incline, you mayneed to make sure the brake pedal ispressed sufficiently to activate the Auto Holdsystem.
Note:In some cases, Auto Hold might handover to the parking brake. When the parkingbrake automatically applies, the red brakelamp appears. This is normal. When youpress the accelerator pedal, the drive awayrelease feature automatically releases theparking brake.
Note:Auto Hold works on all road grades.
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BrakesE270480

Note:The Stop/Start system (if equipped)may stop the engine when you press thebrake pedal. If this occurs, it will restart onceyou press the accelerator pedal. Auto Holdstill holds your vehicle at a standstill with theengine off.
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Brakes

This program is separate from the NewVehicle Limited Warranty, beginning fromthe original warranty start date and lasts thelife of the vehicle for the original owner.Subsequent owners receive coverage thatis concurrent with the 6 years or 70,000 mi(110,000 km), whichever occurs first,powertrain warranty coverage period.
If you purchased your vehicle in Canada andrequire roadside assistance, please call1-800-387-9333.
Vehicles Sold in Canada: UsingRoadside Assistance
Complete the roadside assistanceidentification card and place it in your walletfor quick reference.
In Canada, this card is found in the WarrantyGuide in the glove compartment of yourvehicle.
Vehicles Sold in Canada: RoadsideAssistance Program Coverage
The service is available 24 hours a day,seven days a week.
Canadian roadside coverage and benefitsmay differ from the U.S. coverage.
For complete program coverage detailsreview your warranty guide, contact yourdealer, call us in Canada at 1-800-387-9333,or visit our website atwww.lincolncanada.com.
HAZARD FLASHERS
Note:The hazard flashers operate when theignition is in any position, or if the key is notin the ignition. If used when the vehicle is notrunning, the battery loses charge. As a result,there may be insufficient power to restartyour vehicle.
The flasher control is on theinstrument panel. Use your hazardflashers when your vehicle iscreating a safety hazard for other motorists.
•Press the flasher control and all front andrear direction indicators flash.
•Press the button again to switch them off.
FUEL SHUTOFF
WARNING: If your vehicle has beeninvolved in a crash, have the fuel systemchecked. Failure to follow this instructioncould result in fire, personal injury or death.
Note: When you try to restart your vehicleafter a fuel shutoff, the vehicle makes surethat various systems are safe to restart. Once the vehicle determines the systemsare safe, then the vehicle allows you torestart.
Note:In the event that your vehicle does notrestart after your third attempt, contact aqualified technician.
The fuel pump shutoff stops the flow of fuelto the engine in the event of a moderate tosevere crash. Not every impact causes ashutoff.
Should your vehicle shut off after a crash,you may restart your vehicle.
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Roadside Emergencies

1. Press START/STOP to switch off yourvehicle.
2.Press the brake pedal and START/STOPto switch on your vehicle.
3. Check the information display for theReady to Drive light as the gasolineengine may not start, but the electricmotor may be running. If you do not seethe Ready to Drive light, repeat Steps 1and 2 up to two more times.
JUMP STARTING THE VEHICLE
WARNING: Batteries normally produceexplosive gases which can cause personalinjury. Therefore, do not allow flames, sparksor lighted substances to come near thebattery. When working near the battery,always shield your face and protect youreyes. Always provide correct ventilation.
WARNING: Keep batteries out of reachof children. Batteries contain sulfuric acid.Avoid contact with skin, eyes or clothing.Shield your eyes when working near thebattery to protect against possible splashingof acid solution. In case of acid contact withskin or eyes, flush immediately with waterfor a minimum of 15 minutes and get promptmedical attention. If acid is swallowed, call aphysician immediately.
WARNING: Use only adequately sizedcables with insulated clamps.
Preparing Your Vehicle
Do not attempt to push-start your automatictransmission vehicle.
Note:Attempting to push-start a vehicle withan automatic transmission may causetransmission damage.
Note:Use only a 12-volt supply to start yourvehicle.
Note:Do not disconnect the battery of thedisabled vehicle as this could damage thevehicle electrical system.
Park the booster vehicle close to the hoodof the disabled vehicle, making sure the twovehicles do not touch.
Connecting the Jumper Cables
WARNING: Do not connect the end ofthe second cable to the negative (-) terminalof the battery to be jumped. A spark maycause an explosion of the gases thatsurround the battery.
WARNING: Do not use fuel lines,engine valve covers, windshield wiper arms,the intake manifold, or hood latch as groundpoints.
Note:Your vehicle has two battery prongsthat are accessible from under the hood,even though the actual battery is located inthe trunk. You can jump start your vehiclethe same way conventional vehicles can beusing these prongs.
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Roadside Emergencies

Protected ComponentFuse RatingFuse or Relay Number
Datalink/Gateway module.10A215
Decklid release.15A116
Not used (spare).5A217
Push button start/stop.5A218
Extended power module.7.5A219
Adaptive headlamps.7.5A220
Humidity and in-car temperature.5A221
Pedestrian sounder (spare).5A222
Delayed accessory (power inverter, moonroof, all smartwindow, driver window switch pack).10A123
Rear sunshade.Panoramic roof.
Central lock/unlock.20A124
Driver door (window, mirror).30A125
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Fuses

WARNING: For vehicles withAuto-Start-Stop the battery requirement isdifferent. You must replace the battery withone of exactly the same specification.
Your vehicle is fitted with a Motorcraftmaintenance-free battery which normallydoes not require additional water.
When a battery replacement is required, youmust use a recommended replacementbattery that matches the electricalrequirements of the vehicle.
Note:If your vehicle has a battery cover,after cleaning or replacing the battery, makesure you reinstall it.
Note:See an authorized dealer for batteryaccess, testing, or replacement.
To make sure the battery managementsystem works correctly, do not connect anelectrical device ground connection directlyto the battery negative post. This can causeinaccurate measurements of the batterycondition and potential incorrect systemoperation.
Note:If you add electrical accessories orcomponents to the vehicle, it may adverselyaffect battery performance and durability.This may also affect the performance ofother electrical systems in the vehicle.
If you see any corrosion on the battery orterminals, remove the cables from theterminals and clean with a wire brush. Youcan neutralize the acid with a solution ofbaking soda and water.
Because your vehicle’s engine iselectronically-controlled by a computer,some engine control settings are maintainedby power from the battery. Some enginecomputer settings, like the idle trim and fueltrim strategy, optimize the driveability andperformance of the engine. The clock andradio station presets are also maintained inmemory by power from the low-voltagebattery. These settings are erased when atechnician disconnects and connects thelow-voltage battery.
To restore the settings, do the following:
Note:Until you switch the ignition to the onposition, you will receive a message in yourinformation display stating that your vehicleis not in park.
1. Apply the parking brake.
2. Shift into park (P) or neutral (N).
3. Switch off all accessories.
4. Press the brake pedal and start yourvehicle.
5. Run the engine until it reaches normaloperating temperature. While the engineis warming up, complete the following:Reset the clock. See Audio Unit (page368). Reset the power windowsbounce-back feature. See PowerWindows (page 94). Reset the radiostation presets. See Audio Unit (page368).
6. Allow the engine to idle for at least oneminute.
7.Drive the vehicle at least 10 mi (16 km) tocompletely relearn the idle trim and fueltrim strategy.
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Maintenance