oil LINCOLN MKZ HYBRID 2019 Owner's Guide

Normal Scheduled Maintenance 1, 2
Change engine oil and filter. 3Every 12 months or10,000 mi (16,000 km). Theoil monitoring systemdisplays a message in theinformation display.
Rotate tires, inspect tire wear and measure tread depth.
Inspect automatic transmission fluid level. Consult dealer for requirements.
Inspect brake pads, rotors, hoses and parking brake.
Inspect engine cooling system and motor/electronics cooling system strength and hoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension and tie-rod ends.
Inspect wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.2 Perform multi-point inspection (recommended).3 Reset the oil monitoring system after engine oil and filter changes. See Oil Change Indicator Reset (page 302).
491
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Scheduled Maintenance

Other Maintenance Items1
Replace cabin air filter.Every 20,000 mi(32,000 km)
Replace engine air filter.Every 30,000 mi(48,000 km)
Change engine coolant and motor/electronics coolant.2.At 100,000 mi (160,000 km)
Replace spark plugs.Every 100,000 mi(160,000 km)
Change automatic transmission fluid.Every 150,000 mi(240,000 km)
1 Perform these maintenance items within 3,000 mi (4,800 km) of the last engine oil and filter change. Do not exceed the designated distance
for the interval.2 Initial replacement at six years or 10,000 mi (16,000 km), then every three years or 50,000 mi (80,000 km).
492
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Scheduled Maintenance

SPECIAL OPERATING CONDITIONS
SCHEDULED MAINTENANCE
If you operate your vehicle primarily in anyof the following conditions, you need to
perform extra maintenance as indicated. Ifyou operate your vehicle occasionally underany of these conditions, it is not necessaryto perform the extra maintenance. Forspecific recommendations, see yourdealership service advisor or technician.
Towing a Trailer or Using a Car-top Carrier
Change engine oil and filter every 12 months or 10,000 mi (16,000 km). The oil monitoring system displays amessage in the information display. Perform services listed in the Normal Scheduled Maintenance chart.As required
Change automatic transmission fluid.Every 30,000 mi(48,000 km)
Replace spark plugs.Every 60,000 mi(96,000 km)
493
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Scheduled Maintenance

Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use (Such as Delivery, Taxi, Patrol Car or Livery)
Change engine oil and filter every 12 months or 10,000 mi (16,000 km). The oil monitoring system displays amessage in the information display. Perform services listed in the Normal Scheduled Maintenance chart.As required
Replace cabin air filter.Inspect frequently, serviceas requiredReplace engine air filter.
Replace spark plugs.Every 60,000 mi(96,000 km)
Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)
Replace cabin air filter.Inspect frequently, serviceas requiredReplace engine air filter.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.Every 5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure tread depth.
Change engine oil and filter.Every 5,000 mi (8,000 km)or six monthsPerform multi-point inspection.
494
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Scheduled Maintenance

Exceptions
There are several exceptions to the NormalSchedule:
California Fuel Filter Replacement
If you register your vehicle in California, theCalifornia Air Resources Board hasdetermined that the failure to perform thismaintenance item does not nullify theemission warranty or limit recall liabilitybefore the completion of your vehicle'suseful life. Ford Motor Company, however,urges you to have all recommendedmaintenance services performed at thespecified intervals and to record all vehicleservice.
Hot Climate Oil Change Intervals
The normal oil change interval for vehiclesoperating in the Middle East, North Africa,Sub-Saharan Africa or locations with similarclimates using an American PetroleumInstitute (API) Certified for Gasoline Engines(Certification mark) oil of SM or SN quality is3,000 mi (5,000 km).
If the available API SM or SN oils are notavailable, then the oil change interval is2,000 mi (3,000 km).
Engine Air Filter and Cabin Air FilterReplacement
The life of the engine air filter and cabin airfilter is dependent on exposure to dusty anddirty conditions. Vehicles operated in theseconditions require frequent inspection andreplacement of the engine air filter and cabinair filter.
SCHEDULED MAINTENANCE
RECORD
495
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Scheduled Maintenance

Switching Recirculated Air On and Off..........142Switching the Air Conditioning On andOff........................................................................141Switching the Climate Controlled Seats Onand Off...............................................................142Switching the Climate Control On andOff.......................................................................142Switching the Heated Seats On and Off.......142Switching the Heated Steering Wheel On andOff.......................................................................142
Automatic High Beam Control....................89Automatic High Beam Indicator........................90Switching the System On and Off....................90
Automatic Transmission...............................191Brake-Shift Interlock Override.........................194If Your Vehicle Gets Stuck In Mud orSnow..................................................................195Push Button Shift Transmission........................191
Automatic Transmission FluidCheck............................................................307Autowipers.......................................................84Autowipers Settings.............................................84Low Temperature Wipe Inhibit..........................84
Auxiliary Power Points.................................163110 Volt AC Power Point.....................................16312 Volt DC Power Point......................................163Locations...............................................................163
B
BatterySee: Changing the 12V Battery......................308
Blind Spot Information System.................239Switching the System Off and On...................241System Errors.......................................................241Using the Blind Spot InformationSystem..............................................................240
BLISSee: Blind Spot Information System..............239
Body Styling Kits...........................................323Bonnet LockSee: Opening and Closing the Hood............298
Booster Seats..................................................30Types of Booster Seats........................................31
Brake Fluid Check........................................307Brakes..............................................................196General Information............................................196
Breaking-In....................................................259Bulb Specification Chart.............................363
C
Cabin Air Filter...............................................144Capacities and Specifications...................357Alternative Engine Oil for Extremely ColdClimates...........................................................362
Specifications......................................................358
Car WashSee: Cleaning the Exterior................................315
Catalytic Converter.......................................186On-Board Diagnostics (OBD-II)........................187Readiness for Inspection and Maintenance(I/M) Testing......................................................188
Center Console.............................................165Rear Seat Armrest...............................................165
Changing a Bulb............................................312Replacing Bulbs...................................................312
Changing a Fuse..........................................295Fuses.....................................................................295
Changing the 12V Battery..........................308Changing the Engine Air Filter..................312Changing the Wiper Blades.......................310Checking MyKey System Status.................64MyKey Distance.....................................................64Number of Admin Keys.......................................65Number of MyKeys...............................................64
Checking the Wiper Blades........................310Child Restraint and SeatbeltMaintenance..................................................44Child Restraint Positioning...........................33Child Safety.......................................................19General Information..............................................19
Child Safety Locks..........................................35Left-Hand Side.......................................................36
562
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Index

E
Economical Driving......................................259EcoSelect.........................................................173Electric Parking Brake..................................197Applying the Electric Parking Brake...............198Automatically Releasing the Electric ParkingBrake..................................................................199Manually Releasing the Electric ParkingBrake..................................................................198Releasing the Electric Parking Brake if theVehicle Battery is Running Out ofCharge...............................................................199
Electric Vehicle Information.......................435Power Flow..........................................................435
Electromagnetic Compatibility...................516Emission Law..................................................185Noise Emissions Warranty, ProhibitedTampering Acts and Maintenance.............186Tampering With a Noise ControlSystem...............................................................185
End User License Agreement....................521VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) .....................................521
Engine Block Heater....................................169Using the Engine Block Heater.......................170
Engine Coolant Check................................302Adding Coolant...................................................303
Coolant Change.................................................305Engine Coolant TemperatureManagement...................................................306Fail-Safe Cooling................................................305Recycled Coolant...............................................304Severe Climates.................................................304
Engine Emission Control.............................185Engine ImmobilizerSee: Passive Anti-Theft System.........................77
Engine Oil Check..........................................301Adding Engine Oil...............................................301
Engine Oil Dipstick.......................................301Engine Specifications..................................353Entertainment................................................398AM/FM Radio........................................................401Apps........................................................................412Bluetooth Stereo or USB...................................410CD (If equipped).................................................409HD Radio™ Information (If Available)..............405SiriusXM® Satellite Radio (If Activated)..........401Sources.................................................................400Supported Media Players, Formats andMetadata Information....................................412USB Ports..............................................................412
Environment......................................................16EPBSee: Electric Parking Brake...............................197
Event Data RecordingSee: Data Recording.............................................10
Export Unique Options...................................14Exterior Mirrors................................................95Auto-Dimming Feature........................................97Auto-Folding Mirrors............................................96Blind Spot Monitor................................................98Fold-Away Exterior Mirrors.................................96Heated Exterior Mirrors.......................................97Integrated Blind Spot Mirrors.............................97Lincoln Welcome Mat...........................................97Memory Mirrors.....................................................97Power Exterior Mirrors.........................................95Signal Indicator Mirrors.......................................97
F
Fastening the Seatbelts................................38Rear Inflatable Seatbelt.......................................40Seatbelt Locking Modes.....................................39Using Seatbelts During Pregnancy..................38
Flat Tire InflationSee: Tire Sealant and Inflator Kit....................324
Floor Mats......................................................260Front Parking Aid..........................................207Obstacle Distance Indicator............................208
Front Passenger Sensing System..............50Fuel and Refueling........................................177
564
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Index

Lighting Control..............................................86Flashing the Headlamp High Beam.................87Headlamp High Beam.........................................87
Lighting..............................................................86General Information.............................................86
Lincoln Automotive Financial Services......12Lincoln Protect..............................................483Lincoln Protect (CANADA ONLY)....................484Lincoln Protect Extended Service Plans (U.S.Only)..................................................................483
Load Carrying................................................253Load Limit.......................................................253Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles............................................................257Vehicle Loading - with and without aTrailer................................................................253
Locking and Unlocking..................................67Activating Intelligent Access.............................68Autolock..................................................................70Battery Saver...........................................................71Illuminated Entry...................................................70Illuminated Exit......................................................70Locking and Unlocking the Doors with theKey Blade...........................................................69Luggage Compartment........................................71Power Door Locks................................................67Remote Control.....................................................67
Smart Unlocks for Intelligent AccessKeys.....................................................................69
M
Maintenance..................................................298General Information...........................................298
Media Hub......................................................369Memory Function..........................................152Easy Entry and Exit Feature..............................153Linking a PreSet Position to your RemoteControl or Intelligent Access Key Fob.......153Saving a PreSet Position...................................152
Message CenterSee: Information Displays..................................110
MirrorsSee: Windows and Mirrors.................................94
Mobile Communications Equipment...........14Moonroof..........................................................99Opening and Closing..........................................101Type 1.....................................................................100Type 2....................................................................100
Motorcraft Parts............................................354MyKey Troubleshooting................................65MyKey™..............................................................62Principle of Operation.........................................62
N
Navigation......................................................424cityseeker.............................................................433Destination Mode...............................................425Map Mode............................................................424Navigation Map Updates..................................434Navigation Menu................................................430SiriusXM Traffic and Travel Link......................434SYNC AppLink.....................................................433Waypoints.............................................................432
Normal Scheduled Maintenance.............490
O
Oil Change Indicator Reset.......................302Oil CheckSee: Engine Oil Check.......................................301
Opening and Closing the Hood...............298Closing the Hood...............................................299Opening the Hood.............................................298
Ordering Additional Owner'sLiterature......................................................277Obtaining a French Owner’s Manual.............277
Overhead Console.......................................165
567
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Index

Auto Hold Active.................................................105Auto Hold Unavailable.......................................105Automatic Headlamp High BeamIndicator............................................................105Battery....................................................................105Blind Spot Monitor..............................................105Brake System Warning Lamp...........................105Cruise Control Indicator....................................106Direction Indicator..............................................106Door Ajar...............................................................106EcoSelect..............................................................106Electric Park Brake..............................................106Engine Oil..............................................................106Engine or Motor Coolant Temperature..........106Fasten Seatbelt Warning Lamp.......................106Front Airbag..........................................................107Grade Assist..........................................................107Headlamp High Beam Indicator......................107Heads Up Display................................................107Hood Ajar..............................................................107Lane Keeping System Lamp.............................107Low Fuel Level Warning Lamp.........................107Low Tire Pressure Warning Lamp...................107Low Washer Fluid Level Warning Lamp.........107Parking Lamps......................................................107Powertrain Fault...................................................107Ready to Drive.....................................................108Service Engine Soon..........................................108
Stability Control...................................................108Stability Control Off............................................108Stop Safely............................................................108Trunk Ajar..............................................................108
Washer Fluid Check....................................308WashersSee: Cleaning the Exterior................................315
Waxing..............................................................316Welcome Lighting............................................91Wheels and Tires..........................................324Technical Specifications....................................351
Windows and Mirrors.....................................94Windshield Washers......................................85Windshield Wipers..........................................83Intermittent Wipe..................................................83Speed Dependent Wipers..................................83
Wiper BladesSee: Checking the Wiper Blades....................310
Wipers and Washers......................................83
572
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Index