transmission LINCOLN MKZ HYBRID 2019 Repair Manual

Normal Scheduled Maintenance 1, 2
Change engine oil and filter. 3Every 12 months or10,000 mi (16,000 km). Theoil monitoring systemdisplays a message in theinformation display.
Rotate tires, inspect tire wear and measure tread depth.
Inspect automatic transmission fluid level. Consult dealer for requirements.
Inspect brake pads, rotors, hoses and parking brake.
Inspect engine cooling system and motor/electronics cooling system strength and hoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension and tie-rod ends.
Inspect wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.2 Perform multi-point inspection (recommended).3 Reset the oil monitoring system after engine oil and filter changes. See Oil Change Indicator Reset (page 302).
491
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Scheduled Maintenance

Other Maintenance Items1
Replace cabin air filter.Every 20,000 mi(32,000 km)
Replace engine air filter.Every 30,000 mi(48,000 km)
Change engine coolant and motor/electronics coolant.2.At 100,000 mi (160,000 km)
Replace spark plugs.Every 100,000 mi(160,000 km)
Change automatic transmission fluid.Every 150,000 mi(240,000 km)
1 Perform these maintenance items within 3,000 mi (4,800 km) of the last engine oil and filter change. Do not exceed the designated distance
for the interval.2 Initial replacement at six years or 10,000 mi (16,000 km), then every three years or 50,000 mi (80,000 km).
492
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Scheduled Maintenance

SPECIAL OPERATING CONDITIONS
SCHEDULED MAINTENANCE
If you operate your vehicle primarily in anyof the following conditions, you need to
perform extra maintenance as indicated. Ifyou operate your vehicle occasionally underany of these conditions, it is not necessaryto perform the extra maintenance. Forspecific recommendations, see yourdealership service advisor or technician.
Towing a Trailer or Using a Car-top Carrier
Change engine oil and filter every 12 months or 10,000 mi (16,000 km). The oil monitoring system displays amessage in the information display. Perform services listed in the Normal Scheduled Maintenance chart.As required
Change automatic transmission fluid.Every 30,000 mi(48,000 km)
Replace spark plugs.Every 60,000 mi(96,000 km)
493
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Scheduled Maintenance

•Links to Third Party Sites: TheSOFTWARE may provide you with theability to link to third party sites. The thirdparty sites are not under the control ofFORD MOTOR COMPANY, its affiliatesand/or its designated agent. NeitherFORD MOTOR COMPANY nor itsaffiliates nor its designated agent areresponsible for (I) the contents of anythird party sites, any links contained inthird party sites, or any changes orupdates to third party sites, or (ii)webcasting or any other form oftransmission received from any thirdparty sites. If the SOFTWARE provideslinks to third party sites, those links areprovided to you only as a convenience,and the inclusion of any link does notimply an endorsement of the third partysite by FORD MOTOR COMPANY, itsaffiliates and/or its designated agent.
•Obligation to Drive Responsibly: Yourecognize your obligation to driveresponsibly and keep attention on theroad. You will read and abide with theDEVICES operating instructionsparticularly as they pertain to safety andyou agree to assume any risk associated
with the use of the DEVICES.
UPGRADES AND RECOVERY MEDIA: If theSOFTWARE is provided by FORD MOTORCOMPANY separate from the DEVICES onmedia such as a ROM chip, CD ROM disk(s)or via web download or other means, and islabeled "For Upgrade Purposes Only" or "ForRecovery Purposes Only" you may install one(1) copy of such SOFTWARE onto theDEVICES as a replacement copy for theexisting SOFTWARE, and use it inaccordance with this EULA, including anyadditional EULA terms accompanying theupgrade SOFTWARE.
INTELLECTUAL PROPERTY RIGHTS: Alltitle and intellectual property rights in and tothe SOFTWARE (including but not limited toany images, photographs, animations, video,audio, music, text and "applets" incorporatedinto the SOFTWARE), the accompanyingprinted materials, and any copies of theSOFTWARE, are owned by FORD MOTORCOMPANY, or its affiliates or suppliers. TheSOFTWARE is licensed, not sold. You maynot copy the printed materials accompanyingthe SOFTWARE. All title and intellectualproperty rights in and to the content which
may be accessed through use of theSOFTWARE is the property of the respectivecontent owner and may be protected byapplicable copyright or other intellectualproperty laws and treaties. This EULA grantsyou no rights to use such content outside itsintended use. All rights not specificallygranted under this EULA are reserved byFORD MOTOR COMPANY, its affiliates, andthird party software and service providersand suppliers. Use of any on-line serviceswhich may be accessed through theSOFTWARE may be governed by therespective terms of use relating to suchservices. If this SOFTWARE containsdocumentation that is provided only inelectronic form, you may print one copy ofsuch electronic documentation.
524
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Appendices

(ii) END USER AGREES TO INDEMNIFY ANDHOLD HARMLESS THE UNDERLYINGWIRELESS SERVICE CARRIER AND ITSOFFICERS, EMPLOYEES, AND AGENTSAGAINST ANY AND ALL CLAIMS,INCLUDING WITHOUT LIMITATION CLAIMSFOR LIBEL, SLANDER, OR ANY PROPERTYDAMAGE, PERSONAL INJURY OR DEATH,ARISING IN ANY WAY, DIRECTLY ORINDIRECTLY, IN CONNECTION WITH THISAGREEMENT OR THE USE, FAILURE TO USE,OR INABILITY TO USE THE DEVICE EXCEPTWHERE THE CLAIMS RESULT FROM THEUNDERLYING CARRIER’S GROSSNEGLIGENCE OR WILLFUL MISCONDUCT.THIS INDEMNITY WILL SURVIVE THETERMINATION OF THE AGREEMENT.
(iii) END USER HAS NO PROPERTY RIGHTIN ANY NUMBER ASSIGNED TO THEDEVICE.
(iv) END USER UNDERSTANDS THAT FORDAND THE UNDERLYING CARRIER CANNOTGUARANTY THE SECURITY OF WIRELESSTRANSMISSIONS, AND WILL NOT BE LIABLEFOR ANY LACK OF SECURITY RELATINGTO THE USE OF THE SERVICES
THE SERVICE IS FOR [END USER’S] USEONLY AND END USER MAY NOT RESELLTHE SERVICE TO ANY OTHER PARTY ENDUSER UNDERSTANDS THAT THEUNDERLYING CARRIER DOES NOTGUARANTEE ANY END USERUNINTERRUPTED SERVICE OR COVERAGE.THE UNDERLYING CARRIER DOES NOTWARRANT THAT END USERS CAN OR WILLBE LOCATED USING THE SERVICE. THEUNDERLYING CARRIER MAKES NOWARRANTY, EXPRESS OR IMPLIED, OFMERCHANTABILITY OR FITNESS FOR APARTICULAR PURPOSE, SUITABILITY, ORPERFORMANCE REGARDING ANY SERVICESOR GOODS, AND IN NO EVENT SHALLAT&T BE LIABLE, WHETHER OR NOT DUETO ITS OWN NEGLIGENCE, FOR ANY: (A)ACT OR OMISSION OF A THIRD PARTY; (B)MISTAKES, OMISSIONS, INTERRUPTIONS,ERRORS, FAILURES TO TRANSMIT, DELAYS,OR DEFECTS IN THE SERVICE PROVIDEDBY OR THROUGH THE UNDERLYINGCARRIER; (C) DAMAGE OR INJURY CAUSEDBY SUSPENSION OR TERMINATION BY THEUNDERLYING CARRIER; OR (D) DAMAGE ORINJURY CAUSED BY A FAILURE OR DELAYIN CONNECTING A CALL TO ANY ENTITY,
INCLUDING 911 OR ANY OTHEREMERGENCY SERVICE. TO THE FULLEXTENT ALLOWED BY LAW, THE END USERRELEASES, INDEMNIFIES AND HOLDS THEUNDERLYING CARRIER HARMLESS FROMAND AGAINST ANY AND ALL CLAIMS OFANY PERSON OR ENTITY FOR DAMAGESOF ANY NATURE ARISING IN ANY WAYFROM OR RELATING TO, DIRECTLY ORINDIRECTLY, SERVICES PROVIDED BY THEUNDERLYING CARRIER OR ANY PERSON’SUSE THEREOF, INCLUDING CLAIMS ARISINGIN WHOLE OR IN PART FROM THE ALLEGEDNEGLIGENCE OF THE UNDERLYINGCARRIER.
VII. China Territory
Personal Use Only
You agree to use this Data together with[insert name of Client Application] for thesolely personal, non-commercial purposesfor which you were licensed, and not forservice bureau, time-sharing or other similarpurposes. Accordingly, but subject to therestrictions set forth in the followingparagraphs, you may copy this Data only asnecessary for your personal use to (i) view
545
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Appendices

Switching Recirculated Air On and Off..........142Switching the Air Conditioning On andOff........................................................................141Switching the Climate Controlled Seats Onand Off...............................................................142Switching the Climate Control On andOff.......................................................................142Switching the Heated Seats On and Off.......142Switching the Heated Steering Wheel On andOff.......................................................................142
Automatic High Beam Control....................89Automatic High Beam Indicator........................90Switching the System On and Off....................90
Automatic Transmission...............................191Brake-Shift Interlock Override.........................194If Your Vehicle Gets Stuck In Mud orSnow..................................................................195Push Button Shift Transmission........................191
Automatic Transmission FluidCheck............................................................307Autowipers.......................................................84Autowipers Settings.............................................84Low Temperature Wipe Inhibit..........................84
Auxiliary Power Points.................................163110 Volt AC Power Point.....................................16312 Volt DC Power Point......................................163Locations...............................................................163
B
BatterySee: Changing the 12V Battery......................308
Blind Spot Information System.................239Switching the System Off and On...................241System Errors.......................................................241Using the Blind Spot InformationSystem..............................................................240
BLISSee: Blind Spot Information System..............239
Body Styling Kits...........................................323Bonnet LockSee: Opening and Closing the Hood............298
Booster Seats..................................................30Types of Booster Seats........................................31
Brake Fluid Check........................................307Brakes..............................................................196General Information............................................196
Breaking-In....................................................259Bulb Specification Chart.............................363
C
Cabin Air Filter...............................................144Capacities and Specifications...................357Alternative Engine Oil for Extremely ColdClimates...........................................................362
Specifications......................................................358
Car WashSee: Cleaning the Exterior................................315
Catalytic Converter.......................................186On-Board Diagnostics (OBD-II)........................187Readiness for Inspection and Maintenance(I/M) Testing......................................................188
Center Console.............................................165Rear Seat Armrest...............................................165
Changing a Bulb............................................312Replacing Bulbs...................................................312
Changing a Fuse..........................................295Fuses.....................................................................295
Changing the 12V Battery..........................308Changing the Engine Air Filter..................312Changing the Wiper Blades.......................310Checking MyKey System Status.................64MyKey Distance.....................................................64Number of Admin Keys.......................................65Number of MyKeys...............................................64
Checking the Wiper Blades........................310Child Restraint and SeatbeltMaintenance..................................................44Child Restraint Positioning...........................33Child Safety.......................................................19General Information..............................................19
Child Safety Locks..........................................35Left-Hand Side.......................................................36
562
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Index

Fuel Consumption.........................................183Advertised Capacity...........................................183Fuel Economy.......................................................183
Fuel Filler Funnel Location..........................179Fuel Filter.......................................................308Fuel Quality.....................................................177Choosing the Right Fuel....................................177Fuel Freshness Mode.........................................178
Fuel Shutoff...................................................263Fuses...............................................................279Fuse Specification Chart............................279Passenger Compartment Fuse Panel...........290Power Distribution Box.....................................279
G
Garage Door OpenerSee: Universal Garage Door Opener.............158
Gauges............................................................102Left Information Display.....................................103Right Information Display..................................104
GearboxSee: Transmission................................................191
General Information on RadioFrequencies...................................................57Intelligent Access..................................................57
General Maintenance Information...........486Multi-point Inspection........................................489
Owner Checks and Services...........................488Protecting Your Investment.............................486Why Maintain Your Vehicle?............................486Why Maintain Your Vehicle at YourDealership?......................................................486
Getting Assistance Outside the U.S. andCanada.........................................................275Getting the Services You Need.................271Away From Home................................................271
Global Opening and Closing.......................95Closing the Windows...........................................95Opening the Windows.........................................95
H
Hazard Flashers............................................263Headlamp AdjustingSee: Adjusting the Headlamps.........................311
Headlamp Exit Delay.....................................88HeadrestSee: Head Restraints..........................................147
Head Restraints..............................................147Adjusting the Head Restraint...........................148Tilting Head Restraints ......................................148
Heated Exterior Mirrors...............................144Heated Rear Window...................................144Heated Seats..................................................154Front Seats............................................................154
Rear Seats.............................................................155
Heated Steering Wheel................................82Heated Windshield.......................................144Windshield Wiper De-Icer.................................144
HeatingSee: Climate Control............................................141
High Voltage Battery Cut-Off Switch.......190High Voltage Battery....................................189General Information............................................189
Hints on Controlling the InteriorClimate..........................................................143Defogging the Side Windows in ColdWeather.............................................................144General Hints........................................................143Quickly Cooling the Interior..............................143Quickly Heating the Interior..............................143Recommended Settings for Cooling..............144Recommended Settings for Heating..............143
Hints on Driving With Anti-LockBrakes............................................................197Home Screen................................................386Hood LockSee: Opening and Closing the Hood............298
Hybrid Vehicle Frequently AskedQuestions......................................................174Hybrid Vehicle Operation.............................171Battery:...................................................................172Braking:..................................................................173
565
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Index

Driving:....................................................................171Driving to Optimize Fuel Economy.................173Engine:....................................................................172Starting:...................................................................171Stopping:.................................................................171Transmission Operation:....................................172
I
In California (U.S. Only)...............................272Information Display Control.........................82Information Displays......................................110General Information.............................................110
Information Messages..................................121Active Park............................................................122Adaptive Cruise Control....................................122Adaptive Headlamps..........................................123AdvanceTrac™.......................................................123Airbag.....................................................................124Alarm......................................................................124Automatic Engine Shutdown............................124Battery and Charging System (12 volt)...........125Battery and Charging System (HighVoltage).............................................................125Blind Spot Information and Cross Traffic AlertSystem...............................................................126Doors and Locks..................................................126Driver Alert............................................................127
Fuel..........................................................................127Hill Start Assist.....................................................128Keys and Intelligent Access.............................128Lane Keeping System........................................130Maintenance.........................................................130MyKey.....................................................................132Park Aid..................................................................133Park Brake.............................................................133Power Steering.....................................................134Pre-Collision Assist.............................................135Remote Start.........................................................135Seats.......................................................................136Starting System ...................................................136Tire Pressure Monitoring System....................137Traction Control....................................................137Transmission.........................................................138
Installing Child Restraints..............................21Child Seats..............................................................21Using Lap and Shoulder Belts............................21Using Lower Anchors and Tethers forCHildren (LATCH).............................................27Using Tether Straps..............................................29
Instrument Cluster........................................102Instrument Lighting Dimmer........................88Instrument Panel Overview...........................17Interior Lamps..................................................92Front Interior Lamp...............................................92Rear Interior Lamps..............................................93
Interior Luggage CompartmentRelease...........................................................75Interior Mirror...................................................98Auto-Dimming Mirror...........................................98
Introduction.........................................................7
J
Jump Starting the Vehicle..........................264Connecting the Jumper Cables.....................264Jump Starting......................................................265Preparing Your Vehicle.....................................264Removing the Jumper Cables........................266
K
Keyless Entry....................................................73SECURICODE™ KEYLESS ENTRYKEYPAD...............................................................73
Keyless Starting.............................................166Ignition Modes.....................................................166
Keys and Remote Controls...........................57
L
Lane Keeping System.................................234Switching the System On and Off..................235
566
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Index

Steering..........................................................245Electric Power Steering....................................245
Steering Wheel................................................80Storage Compartments...............................165SunroofSee: Moonroof.......................................................99
Sun Shades......................................................99Sun Visors.........................................................99Illuminated Vanity Mirror.....................................99
Supplementary Restraints System..............47Principle of Operation..........................................47
Symbols Glossary..............................................7SYNC™ 3...........................................................371General Information............................................371
SYNC™ 3 Troubleshooting..........................463
T
Technical SpecificationsSee: Capacities and Specifications...............353
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)..........................273Tire Care..........................................................331Glossary of Tire Terminology...........................333Information About Uniform Tire QualityGrading..............................................................331Information Contained on the TireSidewall............................................................334
Temperature A B C.............................................332Traction AA A B C...............................................332Treadwear............................................................332
Tire Inflation When PuncturedSee: Tire Sealant and Inflator Kit....................324
Tire Pressure Monitoring System.............346Changing Tires With a Tire PressureMonitoring System.........................................348Understanding Your Tire Pressure MonitoringSystem .............................................................348
Tire Repair KitSee: Tire Sealant and Inflator Kit....................324
Tire Sealant and Inflator Kit.......................324First Stage: Reinflating the Tire with SealingCompound and Air........................................326General Information...........................................324Second Stage: Checking Tire Pressure.......328Tips for Use of your TMK.................................325What to do after the Tire has beenSealed...............................................................329What to do when a Tire Is Punctured...........326
TiresSee: Wheels and Tires......................................324
Towing a Trailer.............................................258Towing Points................................................269Installing the Recovery Hook..........................269Recovery Hook Location..................................269
Towing the Vehicle on Four Wheels.......258Emergency Towing............................................258Recreational Towing..........................................258
Towing.............................................................258Traction Control............................................202Principle of Operation.......................................202
Transmission Code Designation..............356Transmission....................................................191Transporting the Vehicle............................269Type Approvals..............................................551Radio Frequency Certification Logos for BlindSpot Information System.............................559Radio Frequency Certification Logos for MidRange Radar....................................................554Radio Frequency Certification Logos forPassive Anti-Theft System...........................555Radio Frequency Certification Logos for RadioTransceiver Module.......................................557Radio Frequency Certification Logos for SYNC3.........................................................................560Radio Frequency Certification Logos for TirePressure Monitoring Sensor(s)....................551Radio Frequency Certification Logos forWireless Charging.........................................560
U
Under Hood Overview...............................299
570
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Index