ABS LINCOLN MKZ HYBRID 2019 Owners Manual

The head restraints consist of:
an energy absorbing head restraintA
two steel stemsB
guide sleeve adjust and unlockbuttonC
guide sleeve unlock and removebuttonD
Adjusting the Head Restraint
Raising the Head Restraint
Pull the head restraint up.
Lowering the Head Restraint
1. Press and hold button C.
2. Push the head restraint down.
Removing the Head Restraint
1.Pull the head restraint up until it reachesits highest position.
2. Press and hold buttons C and D.
3. Pull the head restraint up.
Installing the Head Restraint
Align the steel stems into the guide sleevesand push the head restraint down until itlocks.
Tilting Head Restraints
The front head restraints have a tiltingfeature for extra comfort. To tilt the headrestraint, do the following:
1.Adjust the seatback to an upright drivingor riding position.
2. Pivot the head restraint forward towardyour head to the desired position.
After the head restraint reaches theforward-most tilt position, pivoting it forwardagain will then release it to the rearward,untilted position.
POWER SEATS
WARNING: Do not adjust the driverseat or seat backrest when your vehicle ismoving. This may result in sudden seatmovement, causing the loss of control of yourvehicle.
WARNING: Do not place cargo or anyobjects behind the seatback before returningit to the original position.
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SAFETY PRECAUTIONS
WARNING: Do not overfill the fuel tank.The pressure in an overfilled tank may causeleakage and lead to fuel spray and fire.
WARNING: The fuel system may beunder pressure. If you hear a hissing soundnear the fuel filler inlet, do not refuel until thesound stops. Otherwise, fuel may spray out,which could cause serious personal injury.
WARNING: Fuels can cause seriousinjury or death if misused or mishandled.
WARNING: Fuel may contain benzene,which is a cancer-causing agent.
WARNING: When refueling always shutthe engine off and never allow sparks oropen flames near the fuel tank filler valve.Never smoke or use a cell phone whilerefueling. Fuel vapor is extremely hazardousunder certain conditions. Avoid inhalingexcess fumes.
Follow these guidelines when refueling:
•Extinguish all smoking materials and anyopen flames before refueling yourvehicle.
•Always switch the engine off beforerefueling.
•Automotive fuels can be harmful or fatalif swallowed. Fuel is highly toxic and ifswallowed can cause death or permanentinjury. If fuel is swallowed immediatelycall a physician, even if no symptoms areimmediately apparent. The toxic effectsof fuel may not be apparent for hours.
•Avoid inhaling fuel vapors. Inhaling fuelvapor can lead to eye and respiratorytract irritation. In severe cases, excessiveor prolonged breathing of fuel vapor cancause serious illness and permanentinjury.
•Avoid getting fuel in your eyes. If yousplash fuel in your eyes, immediatelyremove contact lenses (if worn), flush withwater for 15 minutes and seek medicalattention. Failure to seek proper medicalattention could lead to permanent injury.
•Fuels can be harmful if absorbed throughthe skin. If you splash fuel on your skin,clothing or both, promptly removecontaminated clothing and thoroughlywash your skin with soap and water.Repeated or prolonged skin contactcauses skin irritation.
•Be particularly careful if you are takingAntabuse or other forms of Disulfiram forthe treatment of alcoholism. Breathingfuel vapors could cause an adversereaction, serious personal injury orsickness. Immediately call a physician ifyou experience any adverse reactions.
FUEL QUALITY
Choosing the Right Fuel
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EMISSION LAW
WARNING: Do not remove or alter theoriginal equipment floor covering orinsulation between it and the metal floor ofthe vehicle. The floor covering and insulationprotect occupants of the vehicle from theengine and exhaust system heat and noise.On vehicles with no original equipment floorcovering insulation, do not carry passengersin a manner that permits prolonged skincontact with the metal floor. Failure to followthese instructions may result in fire orpersonal injury.
U.S. federal laws and certain state lawsprohibit removing or rendering inoperativeemission control system components. Similarfederal or provincial laws may apply inCanada. We do not approve of any vehiclemodification without first determiningapplicable laws.
Tampering with emissions controlsystems including related sensorsor the Diesel Exhaust Fluid systemcan result in reduced engine power and theillumination of the service engine soon light.
Tampering With a Noise ControlSystem
Federal laws prohibit the following acts:
•Removal or rendering inoperative by anyperson other than for purposes ofmaintenance.
•Repair or replacement of any device orelement of the design incorporated intoa new vehicle for the purpose of noisecontrol prior to its sale or delivery to theultimate purchaser or while it is in use.
•The use of the vehicle after any personremoves or renders inoperative anydevice or element of the design.
The U.S. Environmental Protection Agencymay presume to constitute tampering asfollows:
•Removal of hood blanket, fender apronabsorbers, fender apron barriers,underbody noise shields or acousticallyabsorptive material.
•Tampering or rendering inoperative theengine speed governor, to allow enginespeed to exceed manufacturerspecifications.
If the engine does not start, runs rough,experiences a decrease in engineperformance, experiences excess fuelconsumption or produces excessive exhaustsmoke, check for the following:
•A plugged or disconnected air inletsystem hose.
•A plugged engine air filter element.
•Water in the fuel filter and waterseparator.
•A clogged fuel filter.
•Contaminated fuel.
•Air in the fuel system, due to looseconnections.
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Engine Emission Control

•An open or pinched sensor hose.
•Incorrect engine oil level.
•Incorrect fuel for climatic conditions.
•Incorrect engine oil viscosity for climacticconditions.
Note:Some vehicles have a lifetime fuel filterthat is integrated with the fuel tank. Regularmaintenance or replacement is not needed.
Note:If these checks do not help you correctthe concern, have your vehicle checked assoon as possible.
Noise Emissions Warranty, ProhibitedTampering Acts and Maintenance
On January 1, 1978, Federal regulationbecame effective governing the noiseemission on trucks over 10,000 lb (4,536 kg)Gross Vehicle Weight Rating (GVWR). Thepreceding statements concerning prohibitedtampering acts and maintenance, and thenoise warranty found in the Warranty Guide,are applicable to complete chassis cabs over10,000 lb (4,536 kg) GVWR.
CATALYTIC CONVERTER
WARNING: Do not park, idle or driveyour vehicle on dry grass or other dry groundcover. The emission system heats up theengine compartment and exhaust system,creating the risk of fire.
WARNING: The normal operatingtemperature of the exhaust system is veryhigh. Never work around or attempt to repairany part of the exhaust system until it hascooled. Use special care when workingaround the catalytic converter. The catalyticconverter heats up to a very hightemperature after only a short period ofengine operation and stays hot after theengine is switched off.
WARNING: Exhaust leaks may resultin entry of harmful and potentially lethalfumes into the passenger compartment. Ifyou smell exhaust fumes inside your vehicle,have your vehicle inspected immediately. Donot drive if you smell exhaust fumes.
Your vehicle has various emission controlcomponents and a catalytic converter thatenables it to comply with applicable exhaustemission standards.
To make sure that the catalytic converter andother emission control components continueto work properly:
•Do not crank the engine for more than10 seconds at a time.
•Do not run the engine with a spark pluglead disconnected.
•Do not push-start or tow-start yourvehicle. Use booster cables. See JumpStarting the Vehicle (page 264).
•Use only the specified fuel listed.
•Do not switch the ignition off when yourvehicle is moving.
•Avoid running out of fuel.
•Have the items listed in scheduledmaintenance information performedaccording to the specified schedule.
Note:Resulting component damage maynot be covered by the vehicle Warranty.
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Engine Emission Control

PRINCIPLE OF OPERATION
WARNING: To help avoid personalinjury, always use caution when in reverse(R) and when using the sensing system.
WARNING: The system may not detectobjects with surfaces that absorb reflection.Always drive with due care and attention.Failure to take care may result in a crash.
WARNING: Traffic control systems,inclement weather, air brakes, externalmotors and fans may affect the correctoperation of the sensing system.This maycause reduced performance or false alerts.
WARNING: The system may not detectsmall or moving objects, particularly thoseclose to the ground.
Note:If your vehicle is equipped withMyKey™, the sensing system cannot beturned off when a MyKey™ is present. SeePrinciple of Operation (page 62).
Note:Keep the sensors, located on thebumper or fascia, free from snow, ice andlarge accumulations of dirt. If the sensorsare covered, the system’s accuracy can beaffected. Do not clean the sensors with sharpobjects.
Note:If your vehicle sustains damage to thebumper or fascia, leaving it misaligned orbent, the sensing zone may be alteredcausing inaccurate measurement ofobstacles or false alerts.
Note:Certain add-on devices installedaround the bumper or fascia may createfalse alerts. For example, large trailerhitches, bike or surfboard racks, license platebrackets, bumper covers or any other devicethat may block the normal detection zoneof the system. Remove the add-on device toprevent false alerts.
Note:When a trailer is connected to yourvehicle, the rear parking aid may detect thetrailer and therefore provide an alert. Disablethe rear parking aid when a trailer isconnected to prevent the alert.
The sensing system warns the driver ofobstacles within a certain range of yourvehicle. The system turns on automaticallywhenever you switch the ignition on.
The system can be switched off through theinformation display menu or from the pop-upmessage that appears once you shift thetransmission into reverse (R). See GeneralInformation (page 110).
If a fault is present in the system, a warningmessage appears in the information display.See Information Messages (page 121).
REAR PARKING AID
The rear sensors are only active when thetransmission is in reverse (R). As your vehiclemoves closer to the obstacle, the rate of theaudible warning increases. When theobstacle is less than 12 in (30 cm) away, thewarning sounds continuously. If the systemdetects a stationary or receding objectfarther than 12 in (30 cm) from the corners ofthe bumper, the tone sounds for only threeseconds. Once the system detects an objectapproaching, the warning sounds again.
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Parking Aids

If the transmission is in neutral (N), the sidesensing system provides visual distanceindication only when your vehicle is movingbelow a speed of 5 mph (8 km/h) and thereis a front or rear parking aid obstacledetected, and the side obstacle is within24 in (60 cm) from the side of your vehicle.When you stop your vehicle the visualdistance indication stops after four seconds.
If the side sensing system is not available,the side distance indicator blocks do notappear.
The side sensing system is not availableunder the following condition:
•If you switch the traction control systemoff.
The side sensing system may not beavailable until you have driven approximatelythe length of your vehicle in order for thesystem to reinitialize if:
•You switch the ignition on, off and backon.
•Your vehicle remains stationary for overtwo minutes.
•The anti-lock brake system is activated.
•The traction control system is activated.
•When the steering wheel angleinformation is not available, the sidesensing system is not available. Thevehicle must be driven at least 492 ft(150 m) above 19 mph (30 km/h) torecover the steering wheel angleinformation.
ACTIVE PARK ASSIST (If Equipped)
WARNING: You must remain in yourvehicle when the system turns on. At alltimes, you are responsible for controllingyour vehicle, supervising the system andintervening, if required. Failure to take caremay result in the loss of control of yourvehicle, serious personal injury or death.
WARNING: The sensors may not detectobjects in heavy rain or other conditions thatcause interference.
WARNING: Active park assist does notapply the brakes under any circumstances.
WARNING: You are responsible forcontrolling your vehicle at all times. Thesystem is designed to be an aid and doesnot relieve you of your responsibility to drivewith due care and attention. Failure to followthis instruction could result in the loss ofcontrol of your vehicle, personal injury ordeath.
Note:Keep the sensors free from snow, iceand large accumulations of dirt.
Note:Do not cover up the sensors.
Note:Do not clean the sensors with sharpobjects.
Note:The sensors may not detect objectswith surfaces that absorb ultrasonic waves.The sensors may falsely detect objects dueto ultrasonic interference caused bymotorcycle exhausts, truck air brakes orhorns, for example.
Note:If you change any tires, the systemmust recalibrate and may not correctlyoperate for a short time.
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Parking Aids

Why is the feature not available (line markings are gray) when I can see the lane markings on the road?
Rapid transition from light to dark, or from dark to light.
Sudden offset in lane markings.
ABS or AdvanceTrac™ is active.
There is a camera blockage due to dirt, grime, fog, frost or water on the windshield.
You are driving too close to the vehicle in front of you.
Transitioning between no lane markings to lane markings or vice versa.
There is standing water on the road.
Faint lane markings, for example partial yellow lane markings on concrete roads.
Lane width is too narrow or too wide.
The camera has not been calibrated after a windshield replacement.
Driving on tight roads or on uneven roads.
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Driving Aids

Note:If something hits the front end of yourvehicle or damage occurs, the radar sensingzone may change. This could cause missedor false vehicle detections. Contact anauthorized dealer to have the radar checkedfor proper coverage and operation.
Note:If your vehicle detects excessive heatat the camera or a potential misalignmentcondition, a message may display in theinformation display indicating temporarysensor unavailability. This messagedeactivates automatically when operationalconditions return to normal. For example,when the ambient temperature around thesensor decreases or the sensorautomatically recalibrates successfully.
DRIVE CONTROL (If Equipped)
LINCOLN DRIVE CONTROL
Lincoln Drive Control delivers the Lincolndriving experience through a suite ofsophisticated electronic vehicle systems.These systems continuously monitor yourdriving inputs and the road conditions tooptimize ride comfort, steering and handling.
You can preset your preferences for thesesystems within the information display.Lincoln Drive Control will respond to yourpreferences based on what gear positionyou select. This provides a single location tocontrol multiple systems performancesettings.
Lincoln Drive Control consists of thefollowing systems:
•Adaptive suspension dynamically adjuststhe shock absorbers stiffness in real timeto match the road surface and driverinputs. This system continuously monitorsyour vehicle’s motion (roll, pitch, bounce),suspension position, load, speed, roadconditions, and steering to adjust thesuspension damping for optimal vehiclecontrol.
•Electronically power-assisted steeringadjusts steering effort and feel based onyour vehicle speed and your inputs.
•Electronic stability control and tractioncontrol maintain your vehicle control inadverse conditions or high performancedriving.
These systems have a range of modes whichyou can choose from in order to customizeyour ideal driving experience:
•Comfort – Provides a more relaxeddriving experience, maximizing comfort.Your steering effort decreases and thesuspension movement is more fluid.Comfort mode is ideal when you desireenhanced traveling comfort.
•Normal – Delivers a balancedcombination of comfortable, controlledride and confident handling. This modeprovides an engaging drive experienceand a direct connection to the roadwithout sacrificing any of the composuredemanded from a luxury vehicle.
•Sport – Provides a sportier drivingexperience. The suspension stiffens, withan emphasis on handling and control.Sport mode is ideal for use during morespirited driving.
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Driving Aids

Times are subject to change due to holidays.
Privacy Information
When you connect a cellular phone to SYNC3, the system creates a profile within yourvehicle that links to that cellular phone. Thisprofile helps in offering you more cellularfeatures and operating more efficiently.Among other things, this profile may containdata about your cellular phone book, textmessages (read and unread), and call history,including history of calls when your cellphone was not connected to the system. Inaddition, if you connect a media device, thesystem creates and retains an index of
supported media content. The system alsorecords a short diagnostic log ofapproximately 10 minutes of all recent systemactivity. The log profile and other system datamay be used to improve the system and helpdiagnose any problems that may occur.
The cellular profile, media device index, anddiagnostic log remain in your vehicle unlessyou delete them and are generally accessibleonly in your vehicle when the cellular phoneor media player is connected.
If you no longer plan to use the system oryour vehicle, we recommend you perform aMaster Reset to erase all stored information.You can find more information about theMaster Reset in General Settings. SeeSettings (page 444). System data cannot beaccessed without special equipment andaccess to your vehicle's SYNC 3 module. TheLincoln Motor Company does not access thesystem data for any purpose other than asdescribed absent consent, a court order, orwhere required by law enforcement, othergovernment authorities, or other third partiesacting with lawful authority. Other partiesmay seek to access the informationindependently of The Lincoln MotorCompany.
HOME SCREEN
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SYNC™ 3

Transferable Coverage
If you sell your vehicle before your LincolnProtect extended service plan coverageexpires, you can transfer any remainingcoverage to the new owner. Which shouldgive you and your potential buyer a littlemore peace of mind.
Less Cost to Properly Maintain Your Vehicle
Lincoln Protect extended service plan alsooffers a Premium Maintenance Plan thatcovers all scheduled maintenance, andselected wear items. The coverage isprepaid, so you never have to worry aboutthe cost of your vehicle’s maintenance.
Covered maintenance includes:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc (if equipped).
•Brake pads and linings.
•Shock absorbers and struts.
•Engine cooling hoses, clamps ando-rings.
•Engine belts.
•Diesel exhaust fluid replenishment (ifequipped).
Interest Free Finance Options
Just a 10% down payment will provide youwith an affordable, no interest, no feepayment program allowing you all thesecurity and benefits Lincoln Protectextended service plan has to offer whilepaying over time. You are pre-approved withno credit check or hassles. To learn more,call our Lincoln Protect extended serviceplan specialists at 800-367-3377.
Complete the information below and mail to:
Lincoln Protect Extended Service PlanP.O. Box 321067Detroit, MI 48232
Lincoln Protect (CANADA ONLY)
You can get more protection for your vehicleby purchasing a Lincoln Protect extendedservice plan. Lincoln Protect extendedservice plan is the only service contractbacked by Lincoln Motor Company ofCanada, Limited. Depending on the plan youpurchase, Lincoln Protect extended serviceplan provides benefits such as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs after yourNew Vehicle Limited Warranty Coverageexpires.
•Roadside Assistance benefits.
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Lincoln Protect