automatic transmission LINCOLN MKZ HYBRID 2019 Owners Manual

Heated Seats.................................................154
Climate Controlled Seats...........................155
Rear Seat Armrest........................................156
Universal Garage Door Opener
Universal Garage Door Opener...............158
Auxiliary Power Points
Auxiliary Power Points................................163
Storage Compartments
Center Console............................................165
Overhead Console......................................165
Starting and Stopping the Engine
General Information....................................166
Keyless Starting............................................166
Starting a Hybrid Electric Vehicle System.......................................................................167
Engine Block Heater...................................169
Unique Driving Characteristics
Hybrid Vehicle Operation............................171
EcoSelect........................................................173
Hybrid Vehicle Frequently AskedQuestions...................................................174
Fuel and Refueling
Safety Precautions.......................................177
Fuel Quality....................................................177
Fuel Filler Funnel Location.........................179
Running Out of Fuel.....................................179
Refueling........................................................180
Fuel Consumption........................................183
Engine Emission Control
Emission Law.................................................185
Catalytic Converter......................................186
High Voltage Battery
General Information....................................189
High Voltage Battery Cut-Off Switch......190
Transmission
Automatic Transmission..............................191
Brakes
General Information....................................196
Hints on Driving With Anti-Lock Brakes.......................................................................197
Electric Parking Brake.................................197
Auto Hold.......................................................199
Traction Control
Principle of Operation................................202
Using Traction Control...............................202
Stability Control
Principle of Operation................................203
Using Stability Control...............................204
Parking Aids
Principle of Operation................................206
Rear Parking Aid.........................................206
Front Parking Aid........................................207
Side Sensing System.................................208
3
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Table of Contents

Active Park Assist........................................210
Rear View Camera.......................................218
Cruise Control
Principle of Operation................................222
Using Cruise Control..................................222
Using Adaptive Cruise Control................223
Driving Aids
Driver Alert....................................................232
Lane Keeping System................................234
Blind Spot Information System................239
Cross Traffic Alert.........................................241
Steering.........................................................245
Pre-Collision Assist.....................................246
Drive Control.................................................251
Load Carrying
Load Limit......................................................253
Towing
Towing a Trailer...........................................258
Towing the Vehicle on Four Wheels......258
Driving Hints
Breaking-In...................................................259
Economical Driving.....................................259
Driving Through Water..............................259
Floor Mats.....................................................260
Roadside Emergencies
Roadside Assistance..................................262
Hazard Flashers..........................................263
Fuel Shutoff..................................................263
Jump Starting the Vehicle.........................264
Collision, Damage or Fire Event..............267
Post-Crash Alert System...........................268
Transporting the Vehicle...........................269
Towing Points...............................................269
Customer Assistance
Getting the Services You Need................271
In California (U.S. Only)..............................272
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).......................273
Utilizing the Mediation/Arbitration Program(Canada Only)..........................................274
Getting Assistance Outside the U.S. andCanada......................................................275
Ordering Additional Owner's Literature.......................................................................277
Reporting Safety Defects (U.S. Only)......277
Reporting Safety Defects (Canada Only)......................................................................278
Fuses
Fuse Specification Chart...........................279
Changing a Fuse.........................................295
Maintenance
General Information...................................298
Opening and Closing the Hood..............298
Under Hood Overview..............................299
Engine Oil Dipstick......................................301
Engine Oil Check.........................................301
Oil Change Indicator Reset......................302
Engine Coolant Check...............................302
Automatic Transmission Fluid Check......307
Brake Fluid Check.......................................307
Washer Fluid Check...................................308
Fuel Filter......................................................308
4
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Table of Contents

5. Reinstall the battery cover and the keyblade.
Car Finder
Press the button twice within threeseconds. A tone sounds and thedirection indicators flash. Werecommend you use this method to locateyour vehicle, rather than using the panicalarm.
Sounding the Panic Alarm
Note:The panic alarm only operates whenthe ignition is off.
Press the button to sound thepanic alarm. Press the buttonagain or switch the ignition on toturn it off.
Remote Start
WARNING: To avoid exhaust fumes,do not use remote start if your vehicle isparked indoors or in areas that are not wellventilated.
Note:Do not use remote start if your fuellevel is low.
The remote start button is on thetransmitter.
This feature allows you to start your vehiclefrom the outside. The transmitter has anextended operating range.
You can configure your automatic climatecontrol to operate when you remote startyour vehicle. See Climate Control (page 141).
Many states and provinces have restrictionsfor the use of remote start. Check your localand state or provincial laws for specificrequirements regarding remote startsystems.
The remote start system does not work if anyof the following occur:
•The ignition is on.
•The anti-theft alarm triggers.
•You switch the feature off in theinformation display.
•The hood is open.
•The transmission is not in park (P).
•The battery voltage is below theminimum operating voltage.
Remote Control Feedback (If Equipped)
An LED on the remote control provides statusfeedback of remote start or stop commands.
StatusLED
Remote startsuccessfulSolid green
Remote stopsuccessfulSolid red
Request failed orstatus not receivedBlinking red
Status incompleteBlinking green
60
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Keys and Remote ControlsE138623 E138624 E138625

Type One - Conventional (Non-Configurable)
The daytime running lamps turn on when:
1. Switching the ignition on.
2. The transmission is not in park (P) forvehicles with automatic transmissions, orreleasing the parking brake for vehicleswith manual transmissions.
3. The lighting control is in the off, parkinglamp or autolamps positions.
4. The headlamps are off.
Type Two - Configurable
Switch the daytime running lamps on or offusing the information display. SeeInformation Displays (page 110).
The daytime running lamps turn on when:
1. The lamps are on in the informationdisplay.
2. Switching the ignition on.
3. The transmission is not in park (P) forvehicles with automatic transmissions, orreleasing the parking brake for vehicleswith manual transmissions.
4. The lighting control is in the autolampsposition.
5. The headlamps are off.
The other lighting control switch positionsdo not turn on the daytime running lamps.
If the daytime running lamps are off in theinformation display, the lamps stay off in allswitch positions.
AUTOMATIC HIGH BEAM
CONTROL (If Equipped)
WARNING: The system does notrelieve you of your responsibility to drive withdue care and attention. You may need tooverride the system if it does not turn thehigh beams on or off.
The system turns on high beams if it is darkenough and no other traffic is present. If itdetects an approaching vehicle’s headlampsor tail lamps, or street lighting ahead, thesystem turns off high beams before they candistract other road users. Low beams remainon.
Note:The system may not operate properlyif the sensor is blocked. Keep the windshieldfree from obstruction or damage.
Note:The system may not operate properlyin cold or inclement conditions. You canswitch on the high beams by overriding thesystem.
Note:If the system detects a blockage, forexample bird droppings, bug splatter, snowor ice, the system goes into low beam modeuntil you clear the blockage. A message mayappear in the information display if thecamera is blocked.
Note:Using much larger tires or equippingvehicle accessories such as snowplows canmodify your vehicle's ride height anddegrade automatic high beam controlperformance.
89
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Lighting

Left-hand mirror.A
Adjustment control.B
Right-hand mirror.C
To adjust a mirror:
1.Select the mirror you want to adjust. Thecontrol illuminates.
2. Adjust the position of the mirror.
3. Press the mirror switch again.
Fold-Away Exterior Mirrors
Push the mirror toward the door windowglass. Make sure that you fully engage themirror in its support when returning the mirrorto its original position.
Auto-Folding Mirrors (If Equipped)
The exterior mirrors automatically fold intoward the glass after you place thetransmission into park (P), turn off the vehicle,open and close the driver's side door andlock the vehicle. The exterior mirrorsautomatically unfold and return to theirdriving position after you unlock the vehicleand open and close the driver's side door.
You can switch this feature on and offthrough the information display. See GeneralInformation (page 110).
You can fold the mirrors on demand bypressing the power-folding mirror controllocated on the door. The control lights andthe mirrors fold in toward the glass. Pressthe control again to unfold the mirrors. Thecontrol light turns off.
Note:If you use the power-folding control tofold the mirrors on demand and the auto foldfeature is switched on, you must use thecontrol again to unfold them.
96
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Windows and MirrorsE144073 E170431

SUN VISORS
Rotate the sun visor toward the side windowand extend it rearward for extra shade.
Illuminated Vanity Mirror
Lift the cover to switch the lamp on.
SUN SHADES
Note:Do not try to move the sun shademanually.
The power rear sun shade covers the rearwindow of the vehicle.
The control is in the overhead console.
The sun shade has a one-touch up and downfeature. Press and release the control tomove the sun shade. To stop motion, pressthe control a second time.
The sun shade automatically retracts whenyou shift the transmission into R (Reverse).
MOONROOF (If Equipped)
WARNING: Do not leave childrenunattended in your vehicle and do not letthem play with the moonroof. Failure tofollow this instruction could result in personalinjury.
99
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Windows and MirrorsE138666 E162197 E145986

Note:If your vehicle detects certain faults,it will not allow you to operate theaccelerator pedal. If this happens, press thebrake pedal and release it. This will activatelimp home vehicle operation. In limp homevehicle operation, your vehicle willaccelerate in a controlled manner up to amaximum speed of 35 mph (56 km/h) on aflat surface. If you apply the brake pedal ormove the transmission to neutral (N) you canoverride your vehicle’s acceleration.
Ready to Drive
Lights when you switch on yourvehicle and it is ready to drive. Acorresponding message maydisplay stating ready to drive.
Service Engine Soon
If it illuminates when the engine isrunning this indicates amalfunction. The On BoardDiagnostics system has detected amalfunction of the vehicle emission controlsystem.
If it flashes, engine misfire may be occurring. Increased exhaust gas temperatures coulddamage the catalytic converter or othervehicle components. Drive in a moderatefashion (avoid heavy acceleration anddeceleration) and have your vehicleimmediately serviced.
It illuminates when you switch the ignitionon prior to engine start to check the bulb andto indicate whether your vehicle is ready forInspection and Maintenance (I/M) testing.
Normally, it illuminates until the engine iscranked and automatically turns off if nomalfunctions are present. However, if after15 seconds it flashes eight times, thisindicates that your vehicle is not ready forInspection and Maintenance (I/M) testing.
See Catalytic Converter (page 186).
Stability Control
Flashes when the system is active.If it stays lit or does not light whenyou switch on the ignition, thisindicates a malfunction. During a malfunctionthe system will switch off. Have an authorizeddealer check the system immediately. SeeUsing Stability Control (page 204).
Stability Control Off
It illuminates when you switch thesystem off.
Stop Safely
Lights if your vehicle has anelectrical component fault or failurethat will cause your vehicle toshutdown or enter into a limited operatingmode. You may also see a message.
Trunk Ajar
Lights when the ignition is on andthe trunk is not completely closed.
108
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Instrument ClusterE144692 E138639 E130458 E144693 E159323

ActionMessage
Displays to request the operator to apply the brake as needed by the transmission.Press Brake Pedal
Displays when the brake pedal needs to be depressed to enable the transmission to shift frompark.Depress Brake to Shift from Park
Displays when the neutral button N needs to be pressed again to enter neutral hold. See Auto-matic Transmission (page 191).Press N again to Enter Stay in NeutralMode
Displays when neutral hold is active. See Automatic Transmission (page 191).Stay in Neutral Mode Engaged
Displays when neutral hold is active. See General Information (page 110).Stay in Neutral Tow Engaged See Manualto Disable
Displays when there is a system fault and the park brake needs to be depressed before exitingthe vehicle. See your authorized dealer.SHIFT SYS FAULT Confirm Park BrakeApply Before Exiting the Vehicle
Displays when there is a system fault and the park brake needs to be depressed before exitingthe vehicle. See your authorized dealer.SHIFT SYS FAULT Cannot Shift Trans UsePark Brake to Secure Vehicle
See your authorized dealer.SHIFT SYS FAULT Service Required
Displays when there is a system fault while the vehicle is shifting to park. See your authorizeddealer.SHIFT SYS FAULT Vehicle is Shifting toPark
Displays when there is a system fault while the vehicle is shifting to reverse. See your authorizeddealer.SHIFT SYS FAULT Reverse UnavailableService Required
See your authorized dealer.SHIFT SYS FAULT Drive Unavailable SelectL for Drive Service Required
139
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Information Displays

MEMORY FUNCTION (If Equipped)
WARNING: Before activating thememory seat, make sure that the areaimmediately surrounding the seat is clear ofobstructions and that all occupants are clearof moving parts.
WARNING: Do not use the memoryfunction when your vehicle is moving.
This feature automatically recalls the positionof the following features:
•Driver seat.
•Power mirrors.
•Power steering column.
The memory control is on the driver door.
Saving a PreSet Position
1. Adjust the memory features to yourdesired position.
2. Press the SET button until you hear asingle tone.
3.Press the desired preset button until youhear a single tone.
You can save up to two preset memorypositions. You can save a memory preset atany time.
Recalling a PreSet Position
Press and release the preset buttonassociated with your desired driving position.The memory features move to the positionstored for that preset.
Note:You can only recall a preset memoryposition when you switch the ignition off, orwhen the transmission is in park (P) orneutral (N) if the ignition is on and the vehicleis not moving.
You can also recall a preset memory positionby:
•Pressing the unlock button on yourintelligent access key fob if it is linked toa preset position.
•Unlocking the intelligent driver doorhandle if a linked key fob is present.
Note:Using a linked key fob to recall yourmemory position when the ignition is offmoves the seat to the Easy Entry position.
Note:Pressing any active memory featurecontrol - power seat, mirror, or steeringcolumn (or any memory button) during amemory recall cancels the operation.
152
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SeatsE223340

The keyless starting system has threemodes:
•Off: Turns the ignition off.
•Without applying the brake pedal,press and release the button oncewhen the ignition is in the on mode,or when the vehicle is running but isnot moving.
•On: All electrical circuits are operationaland the warning lamps and indicatorsilluminate.
•Without applying the brake pedal,press and release the button once.
•Start: Starts the vehicle. The engine maynot start when the vehicle starts.
•Press the brake pedal, and then pressthe button until the vehicle starts. Anindicator light on the buttonilluminates when the ignition is onand when the vehicle starts.
STARTING A HYBRID ELECTRIC
VEHICLE SYSTEM
When the engine starts for the first time onyour drive, the idle speed increases, thishelps to warm up the engine. If the engineidle speed does not slow down automatically,have your vehicle checked by an authorizeddealer.
Note: You can crank the engine for a totalof 60 seconds without the engine startingbefore the starting system temporarilydisables. The 60 seconds does not have tobe all at once. For example, if you crank theengine three times for 20 seconds each time,without the engine starting, you reached the60-second time limit. A message appearsin the information display alerting you thatyou exceeded the cranking time. Youcannot attempt to start the engine for atleast 15 minutes.
Note: After 15 minutes, you are limited to a15-second engine cranking time. You needto wait 60 minutes before you can crank theengine for 60 seconds again.
Before starting your vehicle, check thefollowing:
•Make sure all occupants have fastenedtheir seatbelts.
•Make sure the headlamps and electricalaccessories are off.
•Make sure the parking brake is on.
•Put the transmission in P.
Note:Do not touch the accelerator pedal.
1. Fully depress the brake pedal.
2. Press the button.
Note:The green ready indicator illuminatesletting you know that your vehicle is readyfor driving. Since your vehicle is equippedwith a silent key start, the engine may notstart when your vehicle starts. See HybridVehicle Operation (page 171).
The system does not function if:
•The key frequencies are jammed.
•The key battery has no charge.
If you are unable to start your vehicle, do thefollowing:
167
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Starting and Stopping the Engine