battery location LINCOLN MKZ HYBRID 2019 Owners Manual

Heated Seats.................................................154
Climate Controlled Seats...........................155
Rear Seat Armrest........................................156
Universal Garage Door Opener
Universal Garage Door Opener...............158
Auxiliary Power Points
Auxiliary Power Points................................163
Storage Compartments
Center Console............................................165
Overhead Console......................................165
Starting and Stopping the Engine
General Information....................................166
Keyless Starting............................................166
Starting a Hybrid Electric Vehicle System.......................................................................167
Engine Block Heater...................................169
Unique Driving Characteristics
Hybrid Vehicle Operation............................171
EcoSelect........................................................173
Hybrid Vehicle Frequently AskedQuestions...................................................174
Fuel and Refueling
Safety Precautions.......................................177
Fuel Quality....................................................177
Fuel Filler Funnel Location.........................179
Running Out of Fuel.....................................179
Refueling........................................................180
Fuel Consumption........................................183
Engine Emission Control
Emission Law.................................................185
Catalytic Converter......................................186
High Voltage Battery
General Information....................................189
High Voltage Battery Cut-Off Switch......190
Transmission
Automatic Transmission..............................191
Brakes
General Information....................................196
Hints on Driving With Anti-Lock Brakes.......................................................................197
Electric Parking Brake.................................197
Auto Hold.......................................................199
Traction Control
Principle of Operation................................202
Using Traction Control...............................202
Stability Control
Principle of Operation................................203
Using Stability Control...............................204
Parking Aids
Principle of Operation................................206
Rear Parking Aid.........................................206
Front Parking Aid........................................207
Side Sensing System.................................208
3
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Table of Contents

12 Volt DC Power Point
WARNING: Do not plug optionalelectrical accessories into the cigar lightersocket. Incorrect use of the cigar lighter cancause damage not covered by the vehiclewarranty, and can result in fire or seriousinjury.
Note:When you switch the ignition on, youcan use the socket to power 12 voltappliances with a maximum current ratingof 15 amps.
If the power supply does not work after youswitch the ignition off, switch the ignition on.Note:Do not hang any accessory from theaccessory plug.
Note:Do not use the power point over thevehicle capacity of 12 volt DC 180 watts ora fuse may blow.
Note:Always keep the power point capsclosed when not in use.
Do not insert objects other than an accessoryplug into the power point. This damages thepower point and may blow the fuse.
Run the vehicle for full capacity use of thepower point.
To prevent the battery from running out ofcharge:
•Do not use the power point longer thannecessary when the vehicle is notrunning.
•Do not leave devices plugged inovernight or when you park your vehiclefor extended periods.
Locations
Power points may be in the followinglocations:
•On the front of the center console.
•Inside the center console.
•On the rear of the center console.
110 Volt AC Power Point
WARNING: Do not keep electricaldevices plugged in the power pointwhenever the device is not in use. Do notuse any extension cord with the 110 volt ACpower point, since it will defeat the safetyprotection design. Doing so may cause thepower point to overload due to poweringmultiple devices that can reach beyond the150 watt load limit and could result in fire orserious injury.
Note:The power point turns off when youswitch the ignition off, or when the batteryvoltage drops below 11 volts.
You can use the power point for electricdevices that require up to 150 watts. It is onthe rear of the center console.
163
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Auxiliary Power Points

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have a vehicleconcern, Lincoln Motor Company offers acomplimentary roadside assistance program. This program is separate from the NewVehicle Limited Warranty.
The service is available:
•Throughout the life of the vehicle fororiginal owners.
•For six years from the warranty start dateor 70,000 mi (110,000 km), whichevercomes first, for subsequent owners.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit, which may need a tow to thenearest Lincoln dealer).
•Battery jump start.
•Lock-out assistance (key replacementcost is the client's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law shall deliver up to2 gal (8 L) of gasoline or 5 gal (20 L) ofdiesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft (30 m)of a paved or county maintained road,no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law shall tow Lincolneligible vehicles to the client's selling orpreferred dealer within 100 mi (160 km)of the disablement location or to thenearest Lincoln dealer. If a client requestsa tow to a selling or preferred dealer thatis more than 100 mi (160 km) from thedisablement location, the client isresponsible for any mileage costs inexcess of 100 mi (160 km).
•Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer.
Vehicles Sold in the United States:Using Roadside Assistance
United States clients who require roadsideassistance, call 1-800-521-4140.
If you need to arrange roadside assistancefor yourself, Lincoln Motor Companyreimburses a reasonable amount for towingto the nearest Lincoln dealership within100 mi (160 km). To obtain reimbursementinformation, United States clients, call1-800-521-4140. Clients need to submit theiroriginal receipts.
Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have a vehicleconcern, Lincoln Motor Company offers acomplimentary roadside assistance program. This program is eligible within Canada or thecontinental United States.
262
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Roadside Emergencies

COLLISION, DAMAGE OR FIRE
EVENT
Guidance for Ford Motor CompanyElectric and Hybrid-Electric VehiclesEquipped With High Voltage Batteries
(Vehicle Owner/Operator/General Public)Electric and Hybrid-Electric VehicleConsiderations
In the event of damage or fire involving anelectric vehicle or hybrid-electric vehicle:
•Always assume the high-voltage batteryand associated components areenergized and fully charged.
•Exposed electrical components, wires,and high-voltage batteries presentpotential high-voltage shock hazards.
•Venting high-voltage battery vapors arepotentially toxic and flammable.
•Physical damage to the vehicle orhigh-voltage battery may result inimmediate or delayed release of toxic,flammable gases and fire.
Vehicle information and general safetypractices:
•Know the make and model of yourvehicle.
•Review the owner’s manual and becomefamiliar with your vehicle’s safetyinformation and recommended safetypractices.
•Do not attempt to repair damagedelectric and hybrid-electric vehiclesyourself.
Contact an authorized dealer.
Crashes
A crash or impact significant enough torequire an emergency response forconventional vehicles would also require thesame response for an electric orhybrid-electric vehicle.
If possible:
•Move your vehicle to a safe, nearbylocation and remain on the scene.
•Roll down the windows before switchingyour vehicle off.
•Place your vehicle in park (P), set theparking brake, switch off the vehicle,activate the hazard warning flashers andmove your key(s) at least 15 ft (5 m) awayfrom the vehicle.
Always:
•Call emergency assistance if needed andadvise that an electric or hybrid-electricvehicle is involved.
•Exposed electrical components, wires,and high-voltage batteries presentpotential high-voltage shock hazards.
267
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Roadside Emergencies

•Do not allow wax to come in contact withany non-body (low-gloss black) coloredtrim. The wax will discolor or stain theparts over time.
•Roof racks.
•Bumpers.
•Grained door handles.
•Side moldings.
•Mirror housings.
•Windshield cowl area.
•Do not apply wax to glass areas.
•After waxing, your car's paint should feelsmooth, and be free of streaks andsmudges.
CLEANING THE ENGINE
Engines are more efficient when they areclean because grease and dirt buildup keepthe engine warmer than normal.
When washing:
•Take care when using a power washerto clean the engine. The high-pressurefluid could penetrate the sealed partsand cause damage.
•Do not spray a hot engine with cold waterto avoid cracking the engine block orother engine components.
•Spray Motorcraft Engine Shampoo andDegreaser on all parts that requirecleaning and pressure rinse clean. InCanada, use Motorcraft Engine Shampoo.
•Never wash or rinse the engine while itis hot or running; water in the runningengine may cause internal damage.
•Never wash or rinse any ignition coil,spark plug wire or spark plug well, or thearea in and around these locations.
•Cover the battery, power distribution box,and air filter assembly to prevent waterdamage when cleaning the engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmentalfallout can result in windshield and wiperblade contamination. Dirty windshield andwipers will result in poor windshield wiperoperation. Keep the windshield and wiperblades clean to maintain windshield wiperperformance.
To clean the windshield and wiper blades:
•Clean the windshield with a non-abrasiveglass cleaner. When cleaning the interiorof the windshield, avoid getting any glasscleaner on the instrument panel or doorpanels. Wipe any glass cleaner off thesesurfaces immediately.
•For windshields contaminated with treesap, chemicals, wax or bugs, clean theentire windshield using steel wool (nogreater than 0000 grade) in a circularmotion and rinse with water.
•Clean the wiper blades with isopropylrubbing alcohol or windshield washerconcentrate.
317
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Vehicle Care

Loss of air pressure may adversely affect tireperformance. For this reason:
Note:Do not drive the vehicle above 50 mph(80 km/h).
Note:Do not drive further than 120 mi(200 km). Drive only to the closest authorizedLincoln dealer or tire repair shop to haveyour tire inspected.
•Drive carefully and avoid abrupt steeringmaneuvers.
•Periodically monitor tire inflation pressurein the affected tire; if the tire is losingpressure, have the vehicle towed.
•Read the information in the Tips for Useof the Kit section to make sure safeoperation of the kit and your vehicle.
Tips for Use of your TMK
To ensure safe operation of the TMK:
•Read all instructions and cautions fully.
•Do not remove any foreign objects, suchas nails or screws, from the tire.
•Before operating the kit, make sure yourvehicle is safely off the road and awayfrom moving traffic. Turn on the hazardlights.
•Always set the parking brake to ensurethe vehicle doesn't move unexpectedly.
•When using the kit, leave the enginerunning (only if the vehicle is outdoors orin a well-ventilated area) so thecompressor does not drain the vehicle'sbattery.
•Do not allow the compressor to operatecontinuously for more than 15 minutes.This helps prevent the compressor fromoverheating.
•Never leave the kit unattended duringoperation.
•Sealant compound contains latex. Thosewith latex sensitivities should useappropriate precautions to avoid anallergic reaction.
•Keep the kit away from children.
•Only use the kit when the ambienttemperature is between -22°F (-30°C) and158°F (70°C).
•Only use the sealing compound beforethe use-by date. The use-by date is on alabel on the sealant bottle and can beseen through the rectangular viewingwindow on the bottom of the compressorhousing. Check the use-by date regularlyand replace the bottle when the fluid hasexpired.
•Do not store the kit unsecured inside thepassenger compartment of the vehicleas it may cause injury during a suddenstop or crash. Always store the kit in itsoriginal location.
•After sealant use, the tire pressuremonitoring system sensor and valve stemon the wheel must be replaced by anauthorized Lincoln dealer.
•Operating the kit could cause anelectrical disturbance in radio, CD, andDVD player operation.
* When inflation only is required fora tire or other objects, the selectormust be in the Air position.
325
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Wheels and TiresE175978

To make sure that 911 Assist works correctly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect a Bluetoothenabled and compatible cell phone toSYNC.
•A connected Bluetooth enabled phonemust have the ability to make andmaintain an outgoing call at the time ofthe incident.
•A connected Bluetooth enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery power andbe located in the U.S., Canada or in aterritory in which 911 is the emergencynumber.
In the Event of a Crash
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (the triggersfor 911 Assist). If a connected cell phonesustains damage or loses its connection toSYNC during a crash, SYNC will search forand try to connect to a previously paired cellphone; SYNC will then attempt to call theemergency services.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call. Ifyou fail to cancel the call, SYNC attemptsto dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call 911,to cancel the call, press Cancel on yourscreen or press and hold the phonebutton on your steering wheel."
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, and thenthe occupant(s) in your vehicle is able to talkwith the operator. Be prepared to provideyour name, phone number and locationimmediately, because not all 911 systems arecapable of receiving this informationelectronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNC systemhas no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you switch on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation of thefuel pump shut-off. Certain versions orupdates to 911 Assist may also be capable
381
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3

Home screen displayTileItem
If your vehicle does not have navigation, this space contains the compass.
The name of the connected phone appears on the screen. The status of the phone featuresalso appear. This includes signal strength, battery charge, text messaging and roaming.PhoneB
This map displays your current location or current route in real time.Navigation *CWhen you have navigation active, you also see the next turn and the length of time anddistance to your destination.If your vehicle does not have navigation, this space contains the audio information.
* If equipped.
You can touch any of the feature displays toaccess that feature.
Anytime you select the home button, thesystem returns you to this screen.
USING VOICE RECOGNITION
The SYNC 3 system allows you to use voicecommands, to control features like audio andclimate controls. By using voice commands,you can keep your hands on the wheel andyour eyes on the road.
You can access each feature controlled bySYNC 3 through a variety of commands.
To activate the SYNC 3 voicecommands push the voice buttonon the steering wheel and wait forthe prompt.
___ is a dynamic listing, meaning that it canbe the name of anything, such as artist, thename of contact or number. The context andthe description of the command tell you whatto say for this dynamic option.
There are some commands that work forevery feature, these commands are:
388
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3E142599

Switching Recirculated Air On and Off..........142Switching the Air Conditioning On andOff........................................................................141Switching the Climate Controlled Seats Onand Off...............................................................142Switching the Climate Control On andOff.......................................................................142Switching the Heated Seats On and Off.......142Switching the Heated Steering Wheel On andOff.......................................................................142
Automatic High Beam Control....................89Automatic High Beam Indicator........................90Switching the System On and Off....................90
Automatic Transmission...............................191Brake-Shift Interlock Override.........................194If Your Vehicle Gets Stuck In Mud orSnow..................................................................195Push Button Shift Transmission........................191
Automatic Transmission FluidCheck............................................................307Autowipers.......................................................84Autowipers Settings.............................................84Low Temperature Wipe Inhibit..........................84
Auxiliary Power Points.................................163110 Volt AC Power Point.....................................16312 Volt DC Power Point......................................163Locations...............................................................163
B
BatterySee: Changing the 12V Battery......................308
Blind Spot Information System.................239Switching the System Off and On...................241System Errors.......................................................241Using the Blind Spot InformationSystem..............................................................240
BLISSee: Blind Spot Information System..............239
Body Styling Kits...........................................323Bonnet LockSee: Opening and Closing the Hood............298
Booster Seats..................................................30Types of Booster Seats........................................31
Brake Fluid Check........................................307Brakes..............................................................196General Information............................................196
Breaking-In....................................................259Bulb Specification Chart.............................363
C
Cabin Air Filter...............................................144Capacities and Specifications...................357Alternative Engine Oil for Extremely ColdClimates...........................................................362
Specifications......................................................358
Car WashSee: Cleaning the Exterior................................315
Catalytic Converter.......................................186On-Board Diagnostics (OBD-II)........................187Readiness for Inspection and Maintenance(I/M) Testing......................................................188
Center Console.............................................165Rear Seat Armrest...............................................165
Changing a Bulb............................................312Replacing Bulbs...................................................312
Changing a Fuse..........................................295Fuses.....................................................................295
Changing the 12V Battery..........................308Changing the Engine Air Filter..................312Changing the Wiper Blades.......................310Checking MyKey System Status.................64MyKey Distance.....................................................64Number of Admin Keys.......................................65Number of MyKeys...............................................64
Checking the Wiper Blades........................310Child Restraint and SeatbeltMaintenance..................................................44Child Restraint Positioning...........................33Child Safety.......................................................19General Information..............................................19
Child Safety Locks..........................................35Left-Hand Side.......................................................36
562
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Index

Fuel Consumption.........................................183Advertised Capacity...........................................183Fuel Economy.......................................................183
Fuel Filler Funnel Location..........................179Fuel Filter.......................................................308Fuel Quality.....................................................177Choosing the Right Fuel....................................177Fuel Freshness Mode.........................................178
Fuel Shutoff...................................................263Fuses...............................................................279Fuse Specification Chart............................279Passenger Compartment Fuse Panel...........290Power Distribution Box.....................................279
G
Garage Door OpenerSee: Universal Garage Door Opener.............158
Gauges............................................................102Left Information Display.....................................103Right Information Display..................................104
GearboxSee: Transmission................................................191
General Information on RadioFrequencies...................................................57Intelligent Access..................................................57
General Maintenance Information...........486Multi-point Inspection........................................489
Owner Checks and Services...........................488Protecting Your Investment.............................486Why Maintain Your Vehicle?............................486Why Maintain Your Vehicle at YourDealership?......................................................486
Getting Assistance Outside the U.S. andCanada.........................................................275Getting the Services You Need.................271Away From Home................................................271
Global Opening and Closing.......................95Closing the Windows...........................................95Opening the Windows.........................................95
H
Hazard Flashers............................................263Headlamp AdjustingSee: Adjusting the Headlamps.........................311
Headlamp Exit Delay.....................................88HeadrestSee: Head Restraints..........................................147
Head Restraints..............................................147Adjusting the Head Restraint...........................148Tilting Head Restraints ......................................148
Heated Exterior Mirrors...............................144Heated Rear Window...................................144Heated Seats..................................................154Front Seats............................................................154
Rear Seats.............................................................155
Heated Steering Wheel................................82Heated Windshield.......................................144Windshield Wiper De-Icer.................................144
HeatingSee: Climate Control............................................141
High Voltage Battery Cut-Off Switch.......190High Voltage Battery....................................189General Information............................................189
Hints on Controlling the InteriorClimate..........................................................143Defogging the Side Windows in ColdWeather.............................................................144General Hints........................................................143Quickly Cooling the Interior..............................143Quickly Heating the Interior..............................143Recommended Settings for Cooling..............144Recommended Settings for Heating..............143
Hints on Driving With Anti-LockBrakes............................................................197Home Screen................................................386Hood LockSee: Opening and Closing the Hood............298
Hybrid Vehicle Frequently AskedQuestions......................................................174Hybrid Vehicle Operation.............................171Battery:...................................................................172Braking:..................................................................173
565
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Index