flat tire LINCOLN MKZ HYBRID 2019 Owners Manual

Changing the 12V Battery.........................308
Checking the Wiper Blades.......................310
Changing the Wiper Blades......................310
Adjusting the Headlamps............................311
Changing a Bulb...........................................312
Changing the Engine Air Filter.................312
Vehicle Care
General Information.....................................314
Cleaning Products........................................314
Cleaning the Exterior..................................315
Waxing............................................................316
Cleaning the Engine....................................317
Cleaning the Windows and Wiper Blades.......................................................................317
Cleaning the Interior....................................318
Cleaning the Instrument Panel andInstrument Cluster Lens........................320
Cleaning Leather Seats.............................320
Repairing Minor Paint Damage.................321
Cleaning the Wheels...................................321
Vehicle Storage...........................................322
Body Styling Kits..........................................323
Wheels and Tires
Tire Sealant and Inflator Kit......................324
Tire Care.........................................................331
Using Summer Tires...................................345
Using Snow Chains.....................................345
Tire Pressure Monitoring System............346
Technical Specifications.............................351
Capacities and Specifications
Engine Specifications.................................353
Motorcraft Parts...........................................354
Vehicle Identification Number.................355
Vehicle Certification Label........................355
Transmission Code Designation.............356
Capacities and Specifications..................357
Bulb Specification Chart............................363
Audio System
General Information...................................366
Audio Unit.....................................................368
USB Port........................................................369
Media Hub....................................................369
SYNC™ 3
General Information.....................................371
Home Screen...............................................386
Using Voice Recognition...........................388
Entertainment...............................................398
Climate............................................................412
Phone..............................................................416
Navigation.....................................................424
Electric Vehicle Information......................435
Apps.................................................................441
Settings..........................................................444
SYNC™ 3 Troubleshooting.........................463
Accessories
Accessories...................................................481
Lincoln Protect
Lincoln Protect.............................................483
Scheduled Maintenance
General Maintenance Information..........486
Normal Scheduled Maintenance............490
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Table of Contents

1.Buckle the combination lap and shoulderbelt.
2. Grasp the shoulder portion and pulldownward until you pull the entire beltout. As the belt retracts, you will hear aclicking sound. This indicates the seatbeltis now in the automatic locking mode.
Rear outboard inflatable seatbelts (secondrow only–if equipped)
1.Buckle the combination lap and shoulderbelt.
2.Grasp the lap portion of the belt and pullupward until you pull the entire belt out.
3. Allow the belt to retract. As the beltretracts, you will hear a clicking sound.This indicates the seatbelt is now in theautomatic locking mode.
How to Disengage the Automatic LockingMode
Unbuckle the combination lap and shoulderbelt and allow it to retract completely todisengage the automatic locking mode andactivate the vehicle sensitive (emergency)locking mode.
Rear Inflatable Seatbelt (If Equipped)
WARNING: Do not attempt to service,repair, or modify the supplementary restraintsystem or associated components. Failureto follow this instruction could result inpersonal injury or death.
WARNING: If a supplementary restraintsystem component has deployed, it will notfunction again. Have the system andassociated components inspected as soonas possible. Failure to follow this instructioncould result in personal injury or death.
The rear inflatable seatbelts are in theshoulder portion of the seatbelts of thesecond-row outboard seating positions.
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During certain events (such as vehicleservicing) your low voltage 12-volt batterymay become disconnected or disabled. Oncethe battery is reconnected and after drivingthe vehicle, the engine may continue tooperate for three to five seconds after thekey is turned to off. This is a normalcondition.
Braking:
Your hybrid is equipped with standardhydraulic braking and regenerative braking.Regenerative braking is performed by yourtransmission and it captures brake energyand stores it in your high voltage battery.
Driving to Optimize Fuel Economy
Note:Having your engine running is notalways an indication of inefficiency. In somecases, it is actually more efficient thandriving in electric mode.
Your fuel economy should improvethroughout your hybrid's break-in period. Aswith any vehicle, your driving habits andaccessory usage can significantly impactyour fuel economy. For best results, keep inmind these tips:
•Keep the tires properly inflated and onlyuse the recommended size.
•Aggressive driving increases the amountof energy required to move your vehicle.In general, you can achieve better fueleconomy with mild to moderateacceleration and deceleration. Moderatebraking is particularly important since itallows you to maximize the energycaptured by the regenerative brakingsystem.
Additional Tips:
•Do not carry extra loads.
•Be mindful of adding externalaccessories that may increaseaerodynamic drag.
•Observe posted speed limits.
•Perform all scheduled maintenance.
•There is no need to wait for your engineto warm up. The vehicle is ready to driveimmediately after starting.
ECOSELECT
EcoSelect is a drive mode for non plug-invehicles designed to offer the best possiblefuel economy with tradeoffs in vehicleperformance and comfort.
To switch EcoSelect on, press theECO button.
A graphic displays on your informationdisplay when EcoSelect is on.
Your vehicle will remember the last selectedmode whenever you start your vehicle.
EcoSelect allows your vehicle to operatemore efficiently. You will notice:
•Less aggressive cooling.
•Softer acceleration.
•Increased deceleration when coasting.
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Unique Driving CharacteristicsE198654

Impacting Fuel Economy
•Incorrect tire inflation pressures.
•Fully loading your vehicle.
•Carrying unnecessary weight.
•Adding certain accessories to yourvehicle such as bug deflectors, rollbarsor light bars, running boards and skiracks.
•Using fuel blended with alcohol. SeeFuel Quality (page 177).
•Fuel economy may decrease with lowertemperatures.
•Fuel economy may decrease whendriving short distances.
•You may get better fuel economy whendriving on flat terrain than when drivingon hilly terrain.
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Fuel and Refueling

Active park assist is a multi-step process andmay require you to shift the transmissionmultiple times. Follow the onscreeninstructions until the parking maneuver iscomplete.
If you are uncomfortable with the proximityto any vehicle or object, you may choose tooverride the system by grabbing the steeringwheel, or by taking full control of your vehicleafter pressing the active park assist button.
Keep your hands, hair, clothing and anyloose items clear of the steering wheel whenusing active park assist.
The sensors are on the front and rearbumpers.
The system may not correctly operate in anyof the following conditions:
•You use a spare tire or a tire that issignificantly worn more than the othertires.
•One or more tires are incorrectly inflated.
•You try to park on a tight curve.
•Something passes between the frontbumper and the parking space. Forexample, a pedestrian or cyclist.
•The edge of the neighboring parkedvehicle is high off the ground. Forexample, a bus, tow truck or flatbedtruck.
•The weather conditions are poor. Forexample, during heavy rain, snow, fog,high humidity and high temperatures.
Do not use the system if:
•You have attached an add-on accessoryclose to the sensors on the front or rearof your vehicle. For example, a bike rackor trailer.
•You have attached an overhangingobject to the roof. For example, asurfboard.
•The front bumper, rear bumper or theside sensors are damaged.
•The correct tire size is not in use on yourvehicle. For example, a mini-spare tire.
Using Active Park Assist
Selecting an Active Park Assist Mode
Press the button once to activateparallel parking. Press the buttona second time to activateperpendicular parking. If you press thebutton again the system switches off.
If your vehicle is parked and after you switchthe ignition on, you can use the informationdisplay to toggle through the modes. Pressthe button to switch the system on and openthe system menu in the information display.
Note:If your vehicle is parked, the defaultmode is parallel park out assist. However, ifyou did not use active park assist to parallelpark your vehicle, use the informationdisplay to select park out assist.
Note:You can repeatedly press the activepark assist button to toggle through themodes only after moving your vehicleapproximately 33 ft (10 m).
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Possible CauseSymptom
The parking space is more than 5 ft (1.5 m) or less than 2 ft (0.5 m) away.
The vehicle speed is greater than 22 mph (35 km/h) for parallel parking or greater than19 mph (30 km/h) for perpendicular parking.
You recently disconnected or replaced the battery. After you reconnect the battery youmust drive your vehicle on a straight road for a short period of time.
Your vehicle is rolling in the opposite direction of the current transmission position. Forexample, rolling forward when in reverse (R).The system does not correctly position your vehiclein a parking space.
An irregular curb along the parking space prevents the system from correctly aligningyour vehicle.
Vehicles or objects bordering the space may not be correctly parked.
Your vehicle stopped too far past the parking space.
The tires may not be correctly installed or maintained. For example, not inflated correctly,improper size, or of different sizes.
A repair or alteration changes the detection capabilities.
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Parking Aids

Why does the vehicle not come back toward the middle of the lane, as expected, in the Aid or Aid + Alert mode?
High cross winds are present.
There is a large road crown.
Rough roads, grooves or shoulder drop-offs.
Heavy uneven loading of the vehicle or improper tire inflation pressure.
The tires have been changed, or the suspension has been modified.
BLIND SPOT INFORMATION
SYSTEM (If Equipped)
WARNING: Do not use the blind spotinformation system as a replacement forusing the interior and exterior mirrors orlooking over your shoulder before changinglanes. The blind spot information system isnot a replacement for careful driving.
WARNING: The system may notoperate properly during severe weatherconditions, for example snow, ice, heavy rainand spray. Always drive with due care andattention. Failure to take care may result ina crash.
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Driving AidsA
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BREAKING-IN
You need to break in new tires forapproximately 300 mi (480 km). During thistime, your vehicle may exhibit some unusualdriving characteristics. The engine alsoneeds to break in. Avoid hard accelerationsand driving too fast for the first 1,000 mi(1,600 km). If possible, avoid carrying heavyloads up steep grades during the break-inperiod.
ECONOMICAL DRIVING
Fuel economy is affected by several thingssuch as how you drive, the conditions youdrive under and how you maintain yourvehicle.
There are some things to keep in mind thatmay improve your fuel economy:
•Accelerate and slow down in a smooth,moderate fashion.
•Drive at steady speeds.
•Anticipate stops; slowing down mayeliminate the need to stop.
•Combine errands and minimizestop-and-go driving (When runningerrands, go to the furthest destinationfirst and then work your way back home).
•Close the windows for high-speeddriving.
•Drive at reasonable speeds.
•Keep the tires properly inflated and useonly the recommended size.
•Use the recommended engine oil.
•Perform all regularly scheduledmaintenance.
There are also some things you may want toavoid doing because they reduce your fueleconomy:
•Avoid sudden or hard accelerations.
•Avoid revving the engine before turningoff the car.
•Avoid long idle periods.
•Do not warm up your vehicle on coldmornings.
•Reduce the use of air conditioning andheat.
•Avoid using speed control in hilly terrain.
•Do not rest your foot on the brake pedalwhile driving.
•Avoid carrying unnecessary weight.
•Avoid adding particular accessories toyour vehicle (e.g. bug deflectors,rollbars/light bars, running boards, skiracks).
•Avoid driving with the wheels out ofalignment.
DRIVING THROUGH WATER
WARNING: Do not drive throughflowing or deep water as you may losecontrol of your vehicle.
Note:Driving through standing water cancause vehicle damage.
Note:Engine damage can occur if waterenters the air filter.
Before driving through standing water, checkthe depth. Never drive through water that ishigher than the bottom of the front rockerarea of your vehicle.
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Driving Hints

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have a vehicleconcern, Lincoln Motor Company offers acomplimentary roadside assistance program. This program is separate from the NewVehicle Limited Warranty.
The service is available:
•Throughout the life of the vehicle fororiginal owners.
•For six years from the warranty start dateor 70,000 mi (110,000 km), whichevercomes first, for subsequent owners.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit, which may need a tow to thenearest Lincoln dealer).
•Battery jump start.
•Lock-out assistance (key replacementcost is the client's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law shall deliver up to2 gal (8 L) of gasoline or 5 gal (20 L) ofdiesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft (30 m)of a paved or county maintained road,no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law shall tow Lincolneligible vehicles to the client's selling orpreferred dealer within 100 mi (160 km)of the disablement location or to thenearest Lincoln dealer. If a client requestsa tow to a selling or preferred dealer thatis more than 100 mi (160 km) from thedisablement location, the client isresponsible for any mileage costs inexcess of 100 mi (160 km).
•Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer.
Vehicles Sold in the United States:Using Roadside Assistance
United States clients who require roadsideassistance, call 1-800-521-4140.
If you need to arrange roadside assistancefor yourself, Lincoln Motor Companyreimburses a reasonable amount for towingto the nearest Lincoln dealership within100 mi (160 km). To obtain reimbursementinformation, United States clients, call1-800-521-4140. Clients need to submit theiroriginal receipts.
Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have a vehicleconcern, Lincoln Motor Company offers acomplimentary roadside assistance program. This program is eligible within Canada or thecontinental United States.
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Roadside Emergencies

TRANSPORTING THE VEHICLEIf you need to tow your vehicle, contact aprofessional towing service or, if you are amember of a roadside assistance program,your roadside assistance service provider.
We recommend the use of a wheel lift anddollies or flatbed equipment to tow yourvehicle. Do not tow with a slingbelt. We donot approve a slingbelt towing procedure. Ifyou tow your vehicle incorrectly, or by anyother means, vehicle damage may occur.
We produce a towing manual for allauthorized tow truck operators. Have yourtow truck operator refer to this manual forproper hook-up and towing procedures foryour vehicle.
It is acceptable to tow your front-wheel drivevehicle from the front if using proper wheellift equipment to raise the front wheels offthe ground. When towing in this manner, therear wheels can remain on the ground.
Front-wheel drive vehicles must have thefront wheels placed on a tow dolly whentowing your vehicle from the rear usingwheel lift equipment. This prevents damageto the transmission.
TOWING POINTS
Due to local market requirements in somecountries, some vehicles may be equippedwith a recovery hook.
Recovery Hook Location
If your vehicle is equipped with a screw-inrecovery hook, it is with the spare tire kit orthe rear under floor storage.
Installing the Recovery Hook
There is an installation point for the recoveryhook located behind the fascia.
Note:The screw-in recovery hook has aleft-hand thread. Turn it counterclockwise toinstall it. Make sure that the recovery hookis fully tightened.
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