fuel LINCOLN MKZ HYBRID 2019 Owners Manual

Heated Seats.................................................154
Climate Controlled Seats...........................155
Rear Seat Armrest........................................156
Universal Garage Door Opener
Universal Garage Door Opener...............158
Auxiliary Power Points
Auxiliary Power Points................................163
Storage Compartments
Center Console............................................165
Overhead Console......................................165
Starting and Stopping the Engine
General Information....................................166
Keyless Starting............................................166
Starting a Hybrid Electric Vehicle System.......................................................................167
Engine Block Heater...................................169
Unique Driving Characteristics
Hybrid Vehicle Operation............................171
EcoSelect........................................................173
Hybrid Vehicle Frequently AskedQuestions...................................................174
Fuel and Refueling
Safety Precautions.......................................177
Fuel Quality....................................................177
Fuel Filler Funnel Location.........................179
Running Out of Fuel.....................................179
Refueling........................................................180
Fuel Consumption........................................183
Engine Emission Control
Emission Law.................................................185
Catalytic Converter......................................186
High Voltage Battery
General Information....................................189
High Voltage Battery Cut-Off Switch......190
Transmission
Automatic Transmission..............................191
Brakes
General Information....................................196
Hints on Driving With Anti-Lock Brakes.......................................................................197
Electric Parking Brake.................................197
Auto Hold.......................................................199
Traction Control
Principle of Operation................................202
Using Traction Control...............................202
Stability Control
Principle of Operation................................203
Using Stability Control...............................204
Parking Aids
Principle of Operation................................206
Rear Parking Aid.........................................206
Front Parking Aid........................................207
Side Sensing System.................................208
3
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Table of Contents

Active Park Assist........................................210
Rear View Camera.......................................218
Cruise Control
Principle of Operation................................222
Using Cruise Control..................................222
Using Adaptive Cruise Control................223
Driving Aids
Driver Alert....................................................232
Lane Keeping System................................234
Blind Spot Information System................239
Cross Traffic Alert.........................................241
Steering.........................................................245
Pre-Collision Assist.....................................246
Drive Control.................................................251
Load Carrying
Load Limit......................................................253
Towing
Towing a Trailer...........................................258
Towing the Vehicle on Four Wheels......258
Driving Hints
Breaking-In...................................................259
Economical Driving.....................................259
Driving Through Water..............................259
Floor Mats.....................................................260
Roadside Emergencies
Roadside Assistance..................................262
Hazard Flashers..........................................263
Fuel Shutoff..................................................263
Jump Starting the Vehicle.........................264
Collision, Damage or Fire Event..............267
Post-Crash Alert System...........................268
Transporting the Vehicle...........................269
Towing Points...............................................269
Customer Assistance
Getting the Services You Need................271
In California (U.S. Only)..............................272
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).......................273
Utilizing the Mediation/Arbitration Program(Canada Only)..........................................274
Getting Assistance Outside the U.S. andCanada......................................................275
Ordering Additional Owner's Literature.......................................................................277
Reporting Safety Defects (U.S. Only)......277
Reporting Safety Defects (Canada Only)......................................................................278
Fuses
Fuse Specification Chart...........................279
Changing a Fuse.........................................295
Maintenance
General Information...................................298
Opening and Closing the Hood..............298
Under Hood Overview..............................299
Engine Oil Dipstick......................................301
Engine Oil Check.........................................301
Oil Change Indicator Reset......................302
Engine Coolant Check...............................302
Automatic Transmission Fluid Check......307
Brake Fluid Check.......................................307
Washer Fluid Check...................................308
Fuel Filter......................................................308
4
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Table of Contents

Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum based
Brake system
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
8
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Introduction E270480 E71340 E71880 E231160 E67017

Note:Including to the extent that any lawpertaining to Event Data Recorders appliesto SYNC or its features, please note thefollowing: Once 911 Assist (if equipped) isenabled (set ON), 911 Assist may, throughany paired and connected cell phone,disclose to emergency services that thevehicle has been in a crash involving thedeployment of an airbag or, in certainvehicles, the activation of the fuel pumpshut-off. Certain versions or updates to 911Assist may also be capable of being usedto electronically or verbally provide to 911operators the vehicle location (such aslatitude and longitude), and/or other detailsabout the vehicle or crash or personalinformation about the occupants to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot activate the 911 Assist feature. SeeSYNC™ 3 (page 371).
Additionally, when you connect to Traffic,Directions and Information (if equipped,U.S. only), the service uses GPS technologyand advanced vehicle sensors to collectthe vehicle’s current location, traveldirection, and speed (“vehicle travelinformation”), only to help provide you withthe directions, traffic reports, or businesssearches that you request. If you do notwant Ford or its vendors to receive thisinformation, do not activate the service. Formore information, see Traffic, Directionsand Information, Terms and Conditions.See SYNC™ 3 (page 371).
PERCHLORATE
Certain components in your vehicle such asairbag modules, seatbelt pretensioners andremote control batteries may containperchlorate material. Special handling mayapply for service or vehicle end of lifedisposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard-ouswaste/perchlorate
LINCOLN AUTOMOTIVE
FINANCIAL SERVICES
Lincoln Automotive Financial Services offersa full range of financing and lease plans tohelp you acquire your vehicle. We arededicated to providing answers, informationand a truly extraordinary experience.
Use the options below to contact us withquestions about your account or financingand we will respond promptly:
Web Address
www.LincolnAFS.com
Phone: 1-888-498-8801
Mail: Lincoln Automotive Financial Services
12
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Introduction

5. Reinstall the battery cover and the keyblade.
Car Finder
Press the button twice within threeseconds. A tone sounds and thedirection indicators flash. Werecommend you use this method to locateyour vehicle, rather than using the panicalarm.
Sounding the Panic Alarm
Note:The panic alarm only operates whenthe ignition is off.
Press the button to sound thepanic alarm. Press the buttonagain or switch the ignition on toturn it off.
Remote Start
WARNING: To avoid exhaust fumes,do not use remote start if your vehicle isparked indoors or in areas that are not wellventilated.
Note:Do not use remote start if your fuellevel is low.
The remote start button is on thetransmitter.
This feature allows you to start your vehiclefrom the outside. The transmitter has anextended operating range.
You can configure your automatic climatecontrol to operate when you remote startyour vehicle. See Climate Control (page 141).
Many states and provinces have restrictionsfor the use of remote start. Check your localand state or provincial laws for specificrequirements regarding remote startsystems.
The remote start system does not work if anyof the following occur:
•The ignition is on.
•The anti-theft alarm triggers.
•You switch the feature off in theinformation display.
•The hood is open.
•The transmission is not in park (P).
•The battery voltage is below theminimum operating voltage.
Remote Control Feedback (If Equipped)
An LED on the remote control provides statusfeedback of remote start or stop commands.
StatusLED
Remote startsuccessfulSolid green
Remote stopsuccessfulSolid red
Request failed orstatus not receivedBlinking red
Status incompleteBlinking green
60
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Keys and Remote ControlsE138623 E138624 E138625

PRINCIPLE OF OPERATION
MyKey allows you to program keys withrestricted driving modes to promote gooddriving habits. You can program therestrictions to all keys except one. Any keysthat you did not program are administratorkeys or admin keys.
You can use admin keys to:
•Create a MyKey with certain vehiclerestrictions.
•Program certain MyKey settings.
•Clear all MyKey restrictions.
After you program a MyKey, you can viewthe following information through theinformation display:
•The total number of admin keys andMyKeys for your vehicle.
•The total distance a MyKey drivertraveled with your vehicle.
Note:Every MyKey receives the samerestrictions and settings. You cannotprogram them individually.
Note:For vehicles equipped with apush-button start switch: When both a MyKeyand an admin key are present when youstart your vehicle, the system recognizes theadmin key only.
Standard Settings
Not every vehicle includes the features listedbelow. If your vehicle has this equipment,then you cannot change the followingsettings when using a MyKey:
•Seatbelt reminder or Belt-Minder™. MyKeymutes the audio system until drivers, andin some instances, passengers, fastentheir seatbelts. Note: If your vehicleincludes an AM/FM radio or a very basicaudio system, then the radio may notmute.
•Earlier low-fuel warning. The low-fuelwarning activates earlier for MyKeydrivers, giving them more time to refuel.
•Certain driver alerts, stability systems orparking aids turn on automatically whenyou use the MyKey system. For example,Blind Spot Information System (BLIS),cross traffic alert, lane departure warningor forward collision warning. Note: MyKeydrivers may be able to turn the lanedeparture warning feature off, but thisfeature turns back on automatically withevery new key cycle.
•Restricted touchscreen operation in somemarkets. For example, MyKey mayprevent manual navigation destinationinput while the vehicle is in any gearother than park (P) or when the vehiclereaches a certain rate of speed.
•Satellite radio adult content restrictions,if this feature is available in your market.
Optional Settings
You can configure certain vehicle featuresettings when you first create a MyKey. Youcan also change the settings afterward withan admin key.
62
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
MyKey™

The image of the approaching vehicle issmall and near the inboard edge of the mainmirror when it is at a distance. The imagebecomes larger and begins to moveoutboard across the main mirror as thevehicle approaches (A). The image transitionsfrom the main mirror and begins to appearin the blind spot mirror as the vehicleapproaches (B). The vehicle transitions toyour peripheral field of view as it leaves theblind spot mirror (C).
Blind Spot Monitor (If Equipped)
See Blind Spot Information System (page239).
INTERIOR MIRROR
WARNING: Do not adjust the mirrorwhen your vehicle is moving.
Note:Do not clean the housing or glass ofany mirror with harsh abrasives, fuel or otherpetroleum or ammonia-based cleaningproducts.
You can adjust the interior mirror to yourpreference. Some mirrors also have a secondpivot point. This lets you move the mirrorhead up or down and from side to side.
Auto-Dimming Mirror
Note:Do not block the sensors on the frontand back of the mirror. Mirror performancemay be affected. A rear center passengeror raised rear center head restraint may alsoblock light from reaching the sensor.
The mirror will dim automatically to reduceglare when bright lights are detected frombehind your vehicle. It will automaticallyreturn to normal reflection when you selectreverse gear to make sure you have a clearview when backing up.
98
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Windows and MirrorsA
B
C
E138665

Left Information Display.A
Speedometer.B
Right Information Display.C
Left Information Display
Odometer
Located in the bottom of the display. Itregisters the accumulated distance yourvehicle has traveled.
Battery Gauge:
An optional small battery gauge is providedfor Hybrid vehicles. This can be enabled inthe Settings menu under Battery Display.See General Information (page 110). The filllevel, or State of Charge, indicates theamount of energy stored in the high voltagebattery as a percent of total energy capacity.The level increases or decreases as thebattery charges and discharges duringnormal operation.
Regen Display
A circular arrow symbol displays whenenergy is being recaptured through theregenerative braking system. Regen Displaycan be disabled in the Settings menu. SeeGeneral Information (page 110).
Fuel Gauge
The fuel gauge indicates about how muchfuel is in the fuel tank.
The arrow adjacent to the fuel pump symbolindicates on which side of your vehicle thefuel filler door is located.
Note:The fuel gauge may vary slightly whenyour vehicle is moving or on a slope.
Low Fuel Reminder
A low fuel level reminder displays andsounds when the distance to empty reaches75 mi (120 km) to empty for MyKey, and at50 mi (80 km), 25 mi (40 km), 10 mi (20 km)and 0 mi (0 km) for all vehicle keys.
Note:The low fuel reminder can appear atdifferent fuel gauge positions depending onfuel economy conditions. This variation isnormal.
Vehicle Settings and Personalization
Display/Trip
See General Information (page 110).
Information
See General Information (page 110).
Settings
See General Information (page 110).
Brake Coach Display
The Brake Coach appears after your vehiclehas come to a stop. It coaches you to brakein a manner which maximizes the amount ofenergy returned through the regenerativebraking system. The percent displayed is anindication of the regenerative brakingefficiency with 100% representing themaximum amount of energy recovery.
103
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Instrument Cluster

This feature can be switched on or off in theinformation displays settings menu. SeeGeneral Information (page 110).
Trip Summary
Trip Summary displays upon shutting off yourvehicle. The information is cumulative overthe last trip. A new trip begins each time yourstart your vehicle (when the Ready to Drivemessage comes on). Corresponding tripefficiency leaves appear on the rightinformation display.
•Distance - Displays the total distancetraveled, distance traveled on batterypower only (EV distance) and Regendistance. Regen distance is the estimatedrange gained from energy recapturedthrough regenerative braking.
•Energy Use - Displays the average fueleconomy.
•Brake Score - The percent displayed isan indication of the regenerative brakingefficiency for the trip.
Right Information Display
Entertainment
See General Information (page 371).
Phone
See General Information (page 371).
Navigation or Compass
See General Information (page 371).
Fuel Economy
See General Information (page 110).
Vehicle Range
Located at the bottom of the display. Itindicates the estimated distance to emptybased on the fuel remaining in the tank.Changes in your driving pattern and climatecontrol use may cause the value to vary.
Trip Efficiency Leaves
Trip Efficiency Leaves display upon shuttingoff your vehicle. The number of leavesrepresent the average for the last trip. A newtrip begins each time you start your vehicle(when the Ready to Drive message comeson). Corresponding Trip Summary datadisplays on the left information display.
WARNING LAMPS AND
INDICATORS
The following warning lamps and indicatorsalert you to a vehicle condition that maybecome serious. Some lamps illuminatewhen you start your vehicle to make surethey work. If any lamps remain on afterstarting your vehicle, refer to the respectivesystem warning lamp for further information.
Note:Some warning indicators appear inthe information display and operate thesame as a warning lamp but do notilluminate when you start your vehicle.
104
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Instrument Cluster

Front Airbag
Lights when you start your vehicle.If it continues to flash or remainson, it indicates a malfunction. Havean authorized dealer check the system.
Grade Assist
Lights when you switch on thegrade assist function.
Heads Up Display (If Equipped)
A red beam of lights appears onthe windshield in certain instanceswhen using adaptive cruise controland/or the collision warning system. To makesure the display works, it will also appearmomentarily when you start your vehicle.
Headlamp High Beam Indicator
Lights when you switch on thehigh-beam headlamps. Flasheswhen you use the headlampflasher.
Hood Ajar
Lights when the ignition is on andthe hood is not completely closed.
Lane Keeping System Lamp (If Equipped)
Lights when you activate the lanekeeping system.
Low Fuel Level Warning Lamp
Lights when the fuel level is low orthe fuel tank is nearly empty. Refuel as soon as possible.
Low Tire Pressure Warning Lamp
It illuminates when your tirepressure is low. If the lamp remainson with the engine running orwhen driving, check your tire pressure assoon as possible.
It also illuminates momentarily when youswitch the ignition on to confirm the lamp isfunctional. If it does not illuminate when youswitch the ignition on, or begins to flash atany time, have the system checked by yourauthorized dealer.
Low Washer Fluid Level Warning Lamp
Lights when the windshield washerfluid is low.
Parking Lamps
Lights when you switch on theparking lamps.
Powertrain Fault
Lights when your vehicle detectsa powertrain fault. Contact anauthorized dealer as soon aspossible.
107
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Instrument ClusterE67017 E144523 E156133 E159324 E144813 E178202