headlamp LINCOLN MKZ HYBRID 2020 Owner's Manual

4.
On the wall or screen you will observe a
flat zone of high intensity light located at
the top of the right hand portion of the
beam pattern. If the top edge of the high
intensity light zone is not at the horizontal
reference line, the headlamp will need
to be adjusted. 5. Locate the vertical adjuster on each
headlamp. Using a Phillips #2
screwdriver, turn the adjuster either
clockwise or counterclockwise in order
to adjust the vertical aim of the
headlamp. The horizontal edge of the
brighter light should touch the horizontal
reference line. 6. Close the hood and turn off the lamps.
Horizontal Aim Adjustment
The horizontal aim does not require any
adjustment for this vehicle. If a fault occurs,
have the system checked by an authorized
dealer.
CHANGING A BULB
Replacing Bulbs
For replacing bulbs, see your authorized
dealer.
CHANGING THE ENGINE AIR
FILTER
WARNING: To reduce the risk of
vehicle damage and/or personal burn
injuries do not start your engine with the
air cleaner removed and do not remove it
while the engine is running. When changing the air filter element, use
only the air filter element listed.
See
Capacities and Specifications (page 359).
Change the air filter element at the proper
interval. See Scheduled Maintenance (page
462
).
Note: Failure to use the correct air filter
element may result in severe engine
damage. The customer warranty may be
void for any damage to the engine if the
correct air filter element is not used. 1. Loosen the 5 bolts on the air cleaner
cover.
2. Remove the air cleaner cover.
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing MaintenanceE150095 E146048

Specification
Name
Motorcraft® Spot and Stain Remover, ZC-14 (U.S.) ESR-M14P5-A
Motorcraft® Ultra-Clear Spray Glass Cleaner, ZC-23 (U.S.)
Motorcraft® Wheel and Tire Cleaner, ZC-37-A (U.S. & Canada)
CLEANING THE EXTERIOR
Wash your vehicle regularly with cool or
lukewarm water and a neutral pH shampoo,
we recommend Motorcraft Detail Wash.
• Never use strong household detergents
or soap, for example dish washing or
laundry liquid. These products can
discolor and spot painted surfaces.
• Never wash your vehicle when it is hot
to the touch, or during strong or direct
sunlight.
• Dry your vehicle with a chamois or soft
terry cloth towel to eliminate water
spotting. •
Immediately remove fuel spillages, bird
droppings, insect deposits and road tar.
These may cause damage to your
vehicle ’s paintwork or trim over time. We
recommend Motorcraft Bug and Tar
Remover.
• Remove any exterior accessories, for
example antennas, before entering a car
wash.
• When filling with AdBlue®, remove any
residue on painted surfaces immediately.
Note: Suntan lotions and insect repellents
can damage painted surfaces. If these
substances come in contact with your
vehicle, wash the affected area as soon as
possible. Cleaning the Headlamps
Note:
Do not scrape the headlamp lenses
or use abrasives, alcoholic solvents or
chemical solvents to clean them.
Note: Do not wipe the headlamps when they
are dry.
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Materials
Specification
Name
WSS-M14P19-A
Motorcraft® Premium Windshield Wash Concentrate with Bitterant (U.S.)
Motorcraft® Premium Quality Windshield Washer Fluid / Liquide lave-glace de haute
qualité Motorcraft® (Canada)
ZC-32-B2 (U.S.)
CXC-37-A/B/D/F (Canada)
BULB SPECIFICATION CHART
Replacement bulbs are specified in the chart
below. Headlamp bulbs must be marked with
an authorized “D.O.T. ” for North America to
make sure they have the proper lamp
performance, light brightness, light pattern,
and safe visibility. The correct bulbs will not
damage the lamp assembly or void the lamp
assembly warranty and will provide quality
bulb illumination time.
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Trade name
Function
LED
Headlamp high beam - high series
HID
Headlamp high beam - low series
LED
Headlamp low beam - high series
HID
Headlamp low beam - low series
LED
Side marker lamp - front
LED
Park lamp - front
LED
Signature lamp
LED
Daytime running lamp
LED
Turn lamp - front
LED
Tail and brake lamp
LED
Reverse lamp
LED
Turn lamp - rear
LED
Side marker lamp - rear
LED
License plate lamp
LED
Trunk lamp
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9
911 Assist...........................................................55
A
A/C See: Climate Control............................................141
About This Manual
............................................7
ABS See: Brakes...........................................................198
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................199
Accessories....................................................457
Accessories See: Replacement Parts Recommendation.....15
ACC See: Using Adaptive Cruise Control..............227
Active Park Assist
..........................................214
Using Active Park Assist....................................215
Adaptive Headlamps
.....................................90
System Check........................................................90
Adjusting the Headlamps............................315 Horizontal Aim Adjustment...............................316
Vertical Aim Adjustment....................................315 Adjusting the Steering Wheel - Vehicles
With: Manual Adjustable Steering
Column...........................................................80
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column...........................................................80
End of Travel Position...........................................81
Memory Feature.....................................................81
AFS See: Adaptive Headlamps..................................90
Airbag Disposal
...............................................54
Air Conditioning See: Climate Control............................................141
Air Filter See: Changing the Engine Air Filter...............316
Alarm See: Anti-Theft Alarm...........................................78
Ambient Lighting
............................................92
Adjusting the Brightness....................................92
Changing the Color..............................................92
Switching Ambient Lighting Off........................92
Switching Ambient Lighting On........................92
Anti-Theft Alarm..............................................78 Arming the Alarm..................................................79
Disarming the Alarm.............................................79
Appendices
....................................................492
Apps.................................................................435 SiriusXM Traffic and Travel Link......................436 Using Apps on an Android Device................435
Using Apps on an iOS Device.........................
435
Using Mobile Navigation on an Android Device...............................................................436
At a Glance
........................................................19
Audible Warnings and Indicators..............109
Headlamps On Warning Chime.......................109
Keyless Warning Alert........................................109
Parking Brake On Warning Chime..................
109
Audio Control..................................................82 You can operate the following functions with
the control:.........................................................82
Audio System
.................................................381
General Information............................................381
Audio Unit......................................................382 Adjusting the Volume........................................382
Changing Radio Stations..................................
382
Ejecting the CD...................................................382
Inserting a CD......................................................383
Playing or Pausing Media.................................383
Selecting the Audio Modes.............................
383
Switching the Audio Unit On and Off............383
Using Seek, Fast Forward and Reverse.......383
Auto Hold........................................................201 Using Auto Hold.................................................203
Autolamps.........................................................88 Windshield Wiper Activated Headlamps........88
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Changing the Wi-Fi Hotspot Name or
Password......................................................379
Changing the Wiper Blades........................314
Checking MyKey System Status.................64 MyKey Distance.....................................................64
Number of Admin Keys.......................................65
Number of MyKeys...............................................65
Checking the Wiper Blades........................314
Child Restraint and Seatbelt Maintenance..................................................42
Child Restraint Positioning...........................33
Child Safety.......................................................21
General Information..............................................21
Child Safety Locks..........................................35 Left-Hand Side.......................................................35
Right-Hand Side....................................................35
Cleaning Leather Seats..............................325
Cleaning Products.........................................318 Materials................................................................318
Cleaning the Engine.....................................321
Cleaning the Exterior ....................................
319
Cleaning the Headlamps...................................319
Exterior Chrome Parts.......................................320
Exterior Plastic Parts..........................................320
Stripes or Graphics............................................320
Underbody...........................................................320
Under Hood.........................................................320 Cleaning the Instrument Panel and
Instrument Cluster Lens...........................324
Cleaning the Interior....................................322 Cleaning Alcantara Microfiber Cloth
Fabric................................................................322
Cleaning the Wheels...................................325
Cleaning the Windows and Wiper Blades............................................................321
Clearing All MyKeys.......................................64
Climate.............................................................416 Accessing Rear Climate Controls....................419
Accessing the Climate Control Menu............416
Directing the Airflow...........................................416
Rear Climate Control Lock Indicator..............419
Setting the Blower Motor Speed.....................417
Setting the Temperature....................................417
Switching Auto Mode On and Off...................417
Switching Dual Zone Mode On and Off.........417
Switching Maximum Air Conditioning On and
Off.......................................................................418
Switching Maximum Defrost On and Off.......418
Switching Rear Auto Mode On and Off.........419
Switching Recirculated Air On and Off..........418
Switching the Air Conditioning On and Off........................................................................\
417
Switching the Climate Controlled Seats On and Off...............................................................417 Switching the Climate Control On and
Off........................................................................\
417
Switching the Heated Exterior Mirrors On and Off.......................................................................418
Switching the Heated Rear Window On and Off.......................................................................418
Switching the Heated Seats On and Off.......418
Switching the Heated Steering Wheel On and Off.......................................................................418
Switching the Heated Windshield On and Off.......................................................................418
Switching the Rear Climate Controlled Seats On and Off........................................................419
Switching the Rear Heated Seats On and Off.......................................................................419
Switching the Rear Ventilated Seats On and Off.......................................................................419
Switching the Ventilated Seats On and Off.......................................................................419
Climate Control...............................................141
Climate Controlled Seats............................155
Cooled Seats........................................................156
Collision, Damage or Fire Event...............270 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped With
High Voltage Batteries.................................270
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Fuel Consumption.........................................185
Advertised Capacity...........................................185
Fuel Economy......................................................185
Fuel Filler Funnel Location..........................181
Fuel Filter
.........................................................312
Fuel Quality.....................................................180
Choosing the Right Fuel....................................180
Fuel Freshness Mode........................................
180
Fuel Shutoff
...................................................266
Fuses...............................................................282
Fuse Specification Chart............................282 Passenger Compartment Fuse Panel...........293
Power Distribution Box.....................................282
G
Garage Door Opener...................................157
Garage Door Opener See: Universal Garage Door Opener.............157
Gauges............................................................102 Left Information Display.....................................103
Right Information Display..................................104
Gearbox See: Transmission...............................................193
General Information on Radio Frequencies...................................................57
Intelligent Access..................................................57 General Maintenance Information...........462
Multi-point Inspection........................................465
Owner Checks and Services...........................464
Protecting Your Investment.............................462
Why Maintain Your Vehicle?............................
462
Why Maintain Your Vehicle at Your Dealership?......................................................462
Getting Assistance Outside the U.S. and Canada.........................................................277
Getting the Services You Need................273 Away From Home...............................................273
Global Opening and Closing.......................96 Closing the Windows...........................................96
Opening the Windows.........................................96
H
Hazard Flashers...........................................266
Headlamp Adjusting See: Adjusting the Headlamps........................315
Headlamp Exit Delay.....................................89
Headrest See: Head Restraints..........................................147
Head Restraints
..............................................147
Adjusting the Head Restraint...........................148
Tilting Head Restraints ......................................148
Heated Exterior Mirrors...............................144
Heated Rear Window...................................144 Heated Seats..................................................154
Front Seats............................................................154
Rear Seats.............................................................155
Heated Steering Wheel.................................83
Heating See: Climate Control............................................141
High Voltage Battery
.....................................191
General Information.............................................191
High Voltage Shutoff Switch......................192
Hints on Controlling the Interior Climate..........................................................143
Defogging the Side Windows in Cold Weather.............................................................144
General Hints........................................................143
Quickly Cooling the Interior..............................144
Quickly Heating the Interior..............................144
Recommended Settings for Cooling..............144
Recommended Settings for Heating..............144
Hints on Driving With Anti-Lock Brakes
...........................................................199
Hood Lock See: Opening and Closing the Hood.............301
Horn....................................................................83
Hybrid Vehicle Frequently Asked Questions......................................................176
Hybrid Vehicle Operation
............................173
Battery:...................................................................174
Braking:
..................................................................175
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index

Driving:...................................................................173
Driving to Optimize Fuel Economy.................175
Engine:....................................................................174
Starting:..................................................................173
Stopping:................................................................173
Transmission Operation:....................................174
I
In California (U.S. Only)...............................274
Information Display Control.........................83
Information Displays......................................110 General Information.............................................110
Information Messages..................................121 Active Park............................................................122
Adaptive Cruise Control....................................122
Adaptive Headlamps..........................................123
AdvanceTrac ™.......................................................123
Airbag.....................................................................124
Alarm......................................................................124
Automatic Engine Shutdown............................124
Battery and Charging System (12 volt)...........125
Battery and Charging System (High Voltage).............................................................125
Blind Spot Information and Cross Traffic Alert System...............................................................126
Doors and Locks..................................................126
Driver Alert............................................................127 Fuel........................................................................\
..127
Hill Start Assist.....................................................128
Keys and Intelligent Access.............................128
Lane Keeping System........................................130
Maintenance.........................................................130
MyKey.....................................................................132
Park Aid..................................................................133
Park Brake.............................................................133
Power Steering.....................................................134
Pre-Collision Assist.............................................135
Remote Start.........................................................135
Seats.......................................................................136
Starting System ...................................................136
Tire Pressure Monitoring System....................
137
Traction Control....................................................137
Transmission.........................................................138
Installing Child Restraints.............................23 Child Seats..............................................................23
Using Lap and Shoulder Belts...........................23
Using Lower Anchors and Tethers for
CHildren (LATCH).............................................26
Using Tether Straps..............................................28
Instrument Cluster
........................................102
Instrument Lighting Dimmer........................89
Instrument Panel..............................................19
Interior Lamps
...................................................91
Front Interior Lamp................................................91
Rear Interior Lamps..............................................92 Interior Luggage Compartment
Release
...........................................................75
Interior Mirror...................................................98
Auto-Dimming Mirror...........................................98
Introduction
.........................................................7
J
Jump Starting the Vehicle..........................267 Connecting the Jumper Cables.....................268
Jump Starting......................................................269
Preparing Your Vehicle.....................................267
Removing the Jumper Cables........................269
K
Keyless Entry
....................................................73
SECURICODE™ KEYLESS ENTRY
KEYPAD...............................................................73
Keyless Starting.............................................167 Ignition Modes......................................................167
Keys and Remote Controls
...........................57
L
Lane Keeping System..................................237 Switching the System On and Off..................238
535
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index

Lighting Control...............................................87
Flashing the Headlamp High Beam.................88
Headlamp High Beam.........................................88
Lighting
..............................................................87
General Information..............................................87
Lincoln Automotive Financial Services......14
Lincoln Protect..............................................459 Lincoln Protect (CANADA ONLY)...................
460
Lincoln Protect Extended Service Plans (U.S. Only)..................................................................459
Load Carrying
................................................256
Load Limit.......................................................256
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................260
Vehicle Loading - with and without a Trailer................................................................256
Locking and Unlocking..................................67 Activating Intelligent Access.............................68
Autolock..................................................................70
Battery Saver...........................................................71
Illuminated Entry...................................................70
Illuminated Exit......................................................70
Locking and Unlocking the Doors with the
Key Blade...........................................................69
Luggage Compartment........................................71
Power Door Locks................................................67
Remote Control.....................................................67 Smart Unlocks for Intelligent Access
Keys.....................................................................69
M
Maintenance...................................................301 General Information............................................301
Memory Function..........................................152 Easy Entry and Exit Feature..............................153
Linking a PreSet Position to your Remote
Control or Intelligent Access Key Fob.......153
Saving a PreSet Position...................................152
Message Center See: Information Displays..................................110
Mirrors See: Windows and Mirrors.................................95
Mobile Communications Equipment..........16
Moonroof..........................................................99 Opening and Closing..........................................101
Type 1.....................................................................100
Type 2....................................................................100
Motorcraft Parts
............................................360
MyKey – Troubleshooting............................65
MyKey™..............................................................62 Principle of Operation.........................................62 N
Navigation.......................................................421
Changing the Format of the Map...................425
cityseeker.............................................................427
Michelin Travel Guide........................................428
Navigation Map Accuracy and Updates.......428
Route Guidance..................................................425
Setting a Destination.........................................423
SiriusXM Traffic and Travel Link......................428
Zoom.....................................................................425
Network Connectivity..................................375 Connecting the Vehicle to a Mobile
Network............................................................375
Network Connectivity – Troubleshooting.........................................376
Normal Scheduled Maintenance..............467
O
Oil Change Indicator Reset
.......................305
Oil Check See: Engine Oil Check......................................304
Opening and Closing the Hood
................301
Closing the Hood...............................................302
Opening the Hood..............................................301
536
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index

Miscellaneous......................................................327
Plugging in Your HYBRID..................................327
Removing Vehicle From Storage....................327
Tires.......................................................................327
Ventilation See: Climate Control............................................141
VIN See: Vehicle Identification Number................361
Voice Control...................................................82
W
Warning Lamps and Indicators..................104 Adaptive Cruise Control Indicator..................105
Anti-Lock Brake System Warning Lamp........105
Auto Hold Active.................................................105
Auto Hold Unavailable.......................................105
Automatic Headlamp High Beam Indicator............................................................105
Battery....................................................................105
Blind Spot Monitor..............................................105
Brake System Warning Lamp...........................106
Cruise Control Indicator....................................106
Direction Indicator..............................................106
Door Ajar...............................................................106
EcoSelect..............................................................106
Electric Park Brake..............................................106
Engine Oil..............................................................106 Engine or Motor Coolant Temperature..........106
Fasten Seatbelt Warning Lamp........................107
Front Airbag..........................................................107
Grade Assist..........................................................107
Headlamp High Beam Indicator......................107
Heads Up Display................................................107
Hood Ajar..............................................................107
Lane Keeping System Lamp.............................107
Low Fuel Level Warning Lamp.........................107
Low Tire Pressure Warning Lamp...................107
Low Washer Fluid Level Warning Lamp.........107
Parking Lamps.....................................................108
Powertrain Fault..................................................108
Ready to Drive.....................................................108
Service Engine Soon..........................................108
Stability Control...................................................108
Stability Control Off............................................108
Stop Safely............................................................109
Trunk Ajar..............................................................109
Washer Fluid Check......................................312
Washers See: Cleaning the Exterior................................319
See: Wipers and Washers...................................
84
Waxing............................................................320
Welcome Lighting
............................................91
What Is 911 Assist............................................55
What Is Automatic High Beam Control............................................................93 What Is Cruise Control................................226
Wheels and Tires.........................................329
Technical Specifications...................................357
Wi-Fi Hotspot
.................................................379
Windows and Mirrors.....................................95
Windshield Washers
......................................86
Windshield Wipers..........................................84
Intermittent Wipe..................................................84
Speed Dependent Wipers..................................84
Wiper Blades See: Checking the Wiper Blades....................314
Wipers and Washers......................................84
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index