tow LINCOLN MKZ HYBRID 2020 Manual PDF

Description
Item
Callout
This indicates which mode is active within the vehicle system.
Power Flow
A
Action and Description
Menu Item
The electric motor and gasoline engine are
powering the vehicle.
Status: Hybrid Drive
The hybrid system is storing power in the
high-voltage battery.
Status: Charging HV Battery
The vehicle is either at rest, or sharing very
little power between the electric system parts.
Status: Idle
The vehicle is driving in electric mode (the
power is coming from the electric motor). The
gasoline engine is off in this mode.
Status: Electric Drive
Shows the direction of power flow between the wheels and the electric mo\
tor.
Motor-to-Wheel Flow
B
Represents the hybrid electric motor. The higher the motor power is, the larger the
circle around this node. Any time the vehicle is ready to be driven, the motor node
illuminates.
Electric Motor
C
Shows the direction of power flow between the high-voltage battery and t\
he electric
motor. Flow toward the motor indicates the battery is providing power to acce\
lerate
the vehicle (discharging the battery). Flow toward the battery indicat\
es the electric
motor is providing power to the battery (charging the battery).
1
Battery-to-Motor
Flow
D
431
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing SYNC™ 3

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH
LINCOLN PROTECT EXTENDED SERVICE
PLAN.
Lincoln Protect Extended Service Plans
(U.S. Only)
Lincoln Protect means peace of mind. It’
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protection beyond the New Vehicle Limited
Warranty coverage. When you visit your
Lincoln Dealer, insist on genuine Lincoln
Protect extended service plans!
Lincoln Protect Extended Service Plan Can
Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Lincoln Protect
extended service plan. With Lincoln Protect
you minimize your risk for unexpected repair
bills and rising repair costs. Up to 1000+ Covered Vehicle Components
There are four mechanical Lincoln Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1.
PremiumCARE - Our most comprehensive
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components, this plan is so complete it’ s
probably easier to list what’ s not covered.
2. ExtraCARE - Covers 113 components, and
includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Lincoln Protect extended service plans are
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1st day Rental Benefit
If you bring your car into your dealer for
service, we
’ll give you a loaner to use for the
day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance, including:
• Towing, flat-tire change and battery jump
starts.
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• Travel expense reimbursement for
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coverage and other transportation.
459
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Lincoln Protect

There are several Lincoln Protect extended
service plans available in various time,
distance and deductible combinations. Each
plan is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Lincoln Protect
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provided by a network of participating
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Note:
Repairs performed outside of Canada,
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This information is subject to change. For
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Canada dealer or www.LincolnCanada.com
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461
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Lincoln Protect

SPECIAL OPERATING CONDITIONS
SCHEDULED MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to perform extra maintenance as indicated. If
you operate your vehicle occasionally under
any of these conditions, it is not necessary
to perform the extra maintenance. For
specific recommendations, see your
dealership service advisor or technician. Towing a Trailer or Using a Car-top Carrier
Change the engine oil and filter every 12 months or 10,000 mi (16,000 km). The oil monitoring system displays
a message in the information display. Perform the services listed in the Normal Scheduled Maintenance chart.
As required
Change the automatic transmission fluid.
Every
30,000 mi
(48,000 km)
Replace the spark plugs.
Every
60,000 mi
(96,000 km)
469
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Scheduled Maintenance

Automatic Climate Control...........................141
Directing Air to the Footwell Air Vents...........141
Directing Air to the Instrument Panel Air
Vents...................................................................141
Setting the Blower Motor Speed......................141
Setting the Temperature.....................................141
Switching Auto Mode On and Off....................141
Switching Defrost On and Off..........................142
Switching Dual Zone Mode On and Off........143
Switching Maximum Air Conditioning On and Off.......................................................................143
Switching Maximum Defrost On and Off.......143
Switching Recirculated Air On and Off..........143
Switching the Air Conditioning On and Off.......................................................................142
Switching the Climate Control On and Off.......................................................................142
Automatic High Beam Control....................93
Automatic High Beam Control Indicators........................................................94
Automatic Transmission..............................193 Brake-Shift Interlock Override.........................196
If Your Vehicle Gets Stuck In Mud or
Snow...................................................................197
Push Button Shift Transmission.......................193
Automatic Transmission Fluid Check.......310
Autowipers.......................................................85 Autowipers Settings.............................................85 Auxiliary Power Points.................................163
110 Volt AC Power Point.....................................163
12 Volt DC Power Point......................................163
Locations...............................................................163
B
Battery See: Changing the 12V Battery........................312
Blind Spot Information System.................242 Switching the System Off and On..................244
System Errors......................................................244
Using the Blind Spot Information
System..............................................................243
BLIS See: Blind Spot Information System..............242
Body Styling Kits...........................................328
Bonnet Lock See: Opening and Closing the Hood.............301
Booster Seats
..................................................30
Types of Booster Seats.......................................30
Brake Fluid Check..........................................311 Brake Fluid Service Interval..............................312
Brakes..............................................................198 General Information............................................198
Breaking-In....................................................262
Bulb Specification Chart.............................372 C
Cabin Air Filter
...............................................145
Canceling the Set Speed...........................227
Capacities and Specifications...................364 Air Conditioning System...................................
364
Automatic Transmission...................................365
Engine Coolant...................................................366
Engine Oil.............................................................368
Fuel Tank..............................................................369
Grease...................................................................369
Hydraulic Brake System...................................370
Inverter System Coolant...................................367
Locks.......................................................................371
Washer Reservoir.................................................371
Car Wash See: Cleaning the Exterior................................319
Catalytic Converter
.......................................188
On-Board Diagnostics (OBD-II)........................189
Readiness for Inspection and Maintenance
(I/M) Testing......................................................190
Center Console
.............................................165
Changing a Bulb............................................316
Replacing Bulbs...................................................316
Changing a Fuse..........................................298 Fuses.....................................................................298
Changing the 12V Battery...........................312
Changing the Engine Air Filter..................316
530
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index

Second Stage: Checking Tire Pressure........333
Tips for Use of your TMK..................................330
What to do after the Tire has been
Sealed...............................................................334
What to do when a Tire Is Punctured.............331
Tires See: Wheels and Tires......................................329
Towing a Trailer..............................................261
Towing the Vehicle on Four Wheels........261 Emergency Towing.............................................261
Recreational Towing...........................................261
Towing..............................................................261
Traction Control............................................204 Principle of Operation.......................................204
Transmission Code Designation..............362
Transmission
...................................................193
Transporting the Vehicle............................272
U
Under Hood Overview................................302
Unique Driving Characteristics..................173
Universal Garage Door Opener................157 HomeLink Wireless Control System...............157
USB Port
.........................................................389
Using Adaptive Cruise Control.................227 Automatic Cancellation......................................231
Blocked Sensor...................................................233 Canceling the Set Speed..................................231
Changing the Set Speed..................................230
Detection Issues..................................................231
Following a Vehicle...........................................229
Following a Vehicle to a Complete
Stop...................................................................229
Hilly Condition Usage........................................231
Overriding the Set Speed................................
230
Park Brake Application......................................231
Resuming the Set Speed...................................231
Setting the Adaptive Cruise Speed...............228
Setting the Adaptive Cruise Speed When Your Vehicle is Stationary......................................
228
Setting the Gap Distance.................................229
Switching Adaptive Cruise Control Off..........231
Switching Adaptive Cruise Control On.........228
Switching to Normal Cruise Control..............235
System Not Available........................................233
Using MyKey With Remote Start Systems..........................................................65
Using Snow Chains.....................................350
Using Stability Control
................................206
Using Summer Tires....................................350
Using Traction Control................................204
Switching the System Off.................................204
System Indicator Lights and Messages........204
Using a Switch....................................................204
Using the Information Display Controls.......204 Using Voice Recognition
............................392
Apps........................................................................\
401
Automatic Blower Motor Speed
Reduction.........................................................403
Climate..................................................................396
Entertainment......................................................394
General..................................................................393
Navigation............................................................399
Phone.....................................................................397
SiriusXM Traffic and Travel Link.....................402
Voice Settings.....................................................402
Utilizing the Mediation/Arbitration Program (Canada Only)
.............................................276
V
Vehicle Care
...................................................318
General Information............................................318
Vehicle Certification Label
.........................362
Vehicle Identification Number...................361
Vehicle Storage............................................326
Body.......................................................................326
Brakes....................................................................327
Cooling system....................................................327
Disconnecting Your 12 Volt Battery................327
Engine...................................................................326
Fuel system..........................................................327
General.................................................................326
540
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index