flat tire LINCOLN MKZ HYBRID 2020 Owners Manual

The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) .......................275
Utilizing the Mediation/Arbitration Program (Canada Only) ..........................................
276
Getting Assistance Outside the U.S. and Canada .......................................................
277
Ordering Additional Owner's Literature ......................................................................
279
Reporting Safety Defects (U.S. Only) ......
280
Reporting Safety Defects (Canada Only) ......................................................................
280
Fuses
Fuse Specification Chart ...........................
282
Changing a Fuse .........................................
298
Maintenance
General Information ....................................
301
Opening and Closing the Hood ...............
301
Under Hood Overview ..............................
302
Engine Oil Dipstick .....................................
304
Engine Oil Check ........................................
304
Oil Change Indicator Reset ......................
305
Engine Coolant Check ...............................
305Automatic Transmission Fluid Check
......
310
Brake Fluid Check .........................................
311
Washer Fluid Check ....................................
312
Fuel Filter .......................................................
312
Changing the 12V Battery ..........................
312
Checking the Wiper Blades .......................
314
Changing the Wiper Blades ......................
314
Adjusting the Headlamps ..........................
315
Changing a Bulb ...........................................
316
Changing the Engine Air Filter .................
316
Vehicle Care
General Information .....................................
318
Cleaning Products ........................................
318
Cleaning the Exterior ..................................
319
Waxing ...........................................................
320
Cleaning the Engine ....................................
321
Cleaning the Windows and Wiper Blades .......................................................................
321
Cleaning the Interior ..................................
322
Cleaning the Instrument Panel and Instrument Cluster Lens ........................
324
Cleaning Leather Seats .............................
325Repairing Minor Paint Damage
................
325
Cleaning the Wheels ..................................
325
Vehicle Storage ...........................................
326
Body Styling Kits ..........................................
328
Wheels and Tires
Tire Sealant and Inflator Kit ......................
329
Tire Care ........................................................
336
Using Summer Tires ...................................
350
Using Snow Chains ....................................
350
Tire Pressure Monitoring System .............
351
Technical Specifications ............................
357
Capacities and Specifications
Engine Specifications .................................
359
Motorcraft Parts ...........................................
360
Vehicle Identification Number ..................
361
Vehicle Certification Label ........................
362
Transmission Code Designation .............
362
Capacities and Specifications ..................
364
Bulb Specification Chart ............................
372
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Table of Contents

During certain events (such as vehicle
servicing) your low voltage 12-volt battery
may become disconnected or disabled. Once
the battery is reconnected and after driving
the vehicle, the engine may continue to
operate for three to five seconds after the
key is turned to off. This is a normal
condition.
Braking:
Your hybrid is equipped with standard
hydraulic braking and regenerative braking.
Regenerative braking is performed by your
transmission and it captures brake energy
and stores it in your high voltage battery.
Driving to Optimize Fuel Economy
Note:
Having your engine running is not
always an indication of inefficiency. In some
cases, it is actually more efficient than
driving in electric mode. Your fuel economy should improve
throughout your hybrid's break-in period. As
with any vehicle, your driving habits and
accessory usage can significantly impact
your fuel economy. For best results, keep in
mind these tips:
•
Keep the tires properly inflated and only
use the recommended size.
• Aggressive driving increases the amount
of energy required to move your vehicle.
In general, you can achieve better fuel
economy with mild to moderate
acceleration and deceleration. Moderate
braking is particularly important since it
allows you to maximize the energy
captured by the regenerative braking
system.
Additional Tips:
• Do not carry extra loads.
• Be mindful of adding external
accessories that may increase
aerodynamic drag.
• Observe posted speed limits. •
Perform all scheduled maintenance.
• There is no need to wait for your engine
to warm up. The vehicle is ready to drive
immediately after starting.
ECOSELECT
EcoSelect is a drive mode for non plug-in
vehicles designed to offer the best possible
fuel economy with tradeoffs in vehicle
performance and comfort. To switch EcoSelect on, press the
ECO button.
A graphic displays on your information
display when EcoSelect is on.
Your vehicle will remember the last selected
mode whenever you start your vehicle.
EcoSelect allows your vehicle to operate
more efficiently. You will notice:
• Less aggressive cooling.
• Softer acceleration.
• Increased deceleration when coasting.
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Impacting Fuel Economy
•
Incorrect tire inflation pressures.
• Fully loading your vehicle.
• Carrying unnecessary weight.
• Adding certain accessories to your
vehicle such as bug deflectors, rollbars
or light bars, running boards and ski
racks.
• Using fuel blended with alcohol. See
Fuel Quality (page 180).
• Fuel economy may decrease with lower
temperatures.
• Fuel economy may decrease when
driving short distances.
• You may get better fuel economy when
driving on flat terrain than when driving
on hilly terrain.
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Note:
If you change any tires, the system
must recalibrate and may not correctly
operate for a short time.
Active park assist is a multi-step process and
may require you to shift the transmission
multiple times. Follow the onscreen
instructions until the parking maneuver is
complete.
If you are uncomfortable with the proximity
to any vehicle or object, you may choose to
override the system by grabbing the steering
wheel, or by taking full control of your vehicle
after pressing the active park assist button.
Keep your hands, hair, clothing and any
loose items clear of the steering wheel when
using active park assist.
The sensors are on the front and rear
bumpers.
The system may not correctly operate in any
of the following conditions:
• You use a spare tire or a tire that is
significantly worn more than the other
tires.
• One or more tires are incorrectly inflated.
• You try to park on a tight curve. •
Something passes between the front
bumper and the parking space. For
example, a pedestrian or cyclist.
• The edge of the neighboring parked
vehicle is high off the ground. For
example, a bus, tow truck or flatbed
truck.
• The weather conditions are poor. For
example, during heavy rain, snow, fog,
high humidity and high temperatures.
Do not use the system if:
• You have attached an add-on accessory
close to the sensors on the front or rear
of your vehicle. For example, a bike rack
or trailer.
• You have attached an overhanging
object to the roof. For example, a
surfboard.
• The front bumper, rear bumper or the
side sensors are damaged.
• The correct tire size is not in use on your
vehicle. For example, a mini-spare tire. Using Active Park Assist
Selecting an Active Park Assist Mode Press the button once to activate
parallel parking. Press the button
a second time to activate
perpendicular parking. If you press the
button again the system switches off.
If your vehicle is parked and after you switch
the ignition on, you can use the information
display to toggle through the modes. Press
the button to switch the system on and open
the system menu in the information display.
Note: If your vehicle is parked, the default
mode is parallel park out assist. However, if
you did not use active park assist to parallel
park your vehicle, use the information
display to select park out assist.
Note: You can repeatedly press the active
park assist button to toggle through the
modes only after moving your vehicle
approximately 33 ft (10 m).
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Possible Cause
Symptom
The parking space is more than 5 ft (1.5 m) or less than 2 ft (0.5 m) away.
The vehicle speed is greater than 22 mph (35 km/h) for parallel parkin\
g or greater than
19 mph (30 km/h)
for perpendicular parking.
You recently disconnected or replaced the battery. After you reconnect the battery you
must drive your vehicle on a straight road for a short period of time.
Your vehicle is rolling in the opposite direction of the current transmis\
sion position. For
example, rolling forward when in reverse (R).
The system does not correctly position your vehicle
in a parking space.
An irregular curb along the parking space prevents the system from corre\
ctly aligning
your vehicle.
Vehicles or objects bordering the space may not be correctly parked.
Your vehicle stopped too far past the parking space.
The tires may not be correctly installed or maintained. For example, not inflated correctly,
improper size, or of different sizes.
A repair or alteration changes the detection capabilities.
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Why does the vehicle not come back toward the middle of the lane, as expected, in the Aid or Aid + Alert mode?
High cross winds are present.
There is a large road crown.
Rough roads, grooves or shoulder drop-offs.
Heavy uneven loading of the vehicle or improper tire inflation pressure.
The tires have been changed, or the suspension has been modified.
BLIND SPOT INFORMATION
SYSTEM WARNING: Do not use the blind spot
information system as a replacement for
using the interior and exterior mirrors or
looking over your shoulder before
changing lanes. The blind spot information
system is not a replacement for careful
driving. WARNING:
The system may not
operate properly during severe weather
conditions, for example snow, ice, heavy
rain and spray. Always drive with due care
and attention. Failure to take care may
result in a crash. 242
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A
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BREAKING-IN
You need to break in new tires for
approximately 300 mi (480 km). During this
time, your vehicle may exhibit some unusual
driving characteristics.
Avoid driving too fast during the first 1,000 mi
(1,600 km)
. Vary your speed frequently and
change up through the gears early. Do not
labor the engine.
Do not tow during the first
1,000 mi
(1,600 km).
REDUCED ENGINE PERFORMANCE WARNING:
If you continue to drive
your vehicle when the engine is
overheating, the engine could stop without
warning. Failure to follow this instruction
could result in the loss of control of your
vehicle. If the engine coolant temperature gauge
needle moves to the upper limit position, the
engine is overheating.
See Gauges (page
102).
You must only drive your vehicle for a short
distance if the engine overheats. The
distance you can travel depends on ambient
temperature, vehicle load and terrain. The
engine continues to operate with limited
power for a short period of time.
If the engine temperature continues to rise,
the fuel supply to the engine reduces. The
air conditioning switches off and the engine
cooling fan operates continually.
1. Gradually reduce your speed and stop your vehicle as soon as it is safe to do
so.
2. Immediately switch the engine off to prevent severe engine damage.
3. Wait for the engine to cool down.
4. Check the coolant level.
See Engine
Coolant Check (page 305).
5. Have your vehicle checked as soon as possible. ECONOMICAL DRIVING
Fuel economy is affected by several things
such as how you drive, the conditions you
drive under and how you maintain your
vehicle.
There are some things to keep in mind that
may improve your fuel economy:
•
Accelerate and slow down in a smooth,
moderate fashion.
• Drive at steady speeds.
• Anticipate stops; slowing down may
eliminate the need to stop.
• Combine errands and minimize
stop-and-go driving (When running
errands, go to the furthest destination
first and then work your way back home).
• Close the windows for high-speed
driving.
• Drive at reasonable speeds.
• Keep the tires properly inflated and use
only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled
maintenance.
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ROADSIDE ASSISTANCE
Vehicles sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a vehicle
concern, Lincoln Motor Company offers a
complimentary roadside assistance program.
This program is separate from the New
Vehicle Limited Warranty.
The service is available:
•
Throughout the life of the vehicle for
original owners.
• For six years or 70,000 mi (110,000 km)
(whichever comes first) for subsequent
owners.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the client's responsibility). •
Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2 gal (8 L)
of gasoline fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within 100 ft (30 m)
of a paved or county maintained road,
no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law shall tow Lincoln
eligible vehicles to the client's selling or
preferred dealer within 100 mi (160 km)
of the disablement location or to the
nearest Lincoln dealer. If a client requests
a tow to a selling or preferred dealer that
is more than
100 mi (160 km) from the
disablement location, the client is
responsible for any mileage costs in
excess of
100 mi (160 km).
• Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle
is operational but the trailer is not, then
the trailer does not qualify for any
roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
United States clients who require roadside
assistance, call 1-800-521-4140 or contact
Roadside Assistance using the Lincoln Way
mobile app.
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•
Check tire pressures and set tire inflation
per the Tire Label.
• Check brake pedal operation. Drive your
vehicle 15 ft (4.5 m) back and forth to
remove rust build-up.
• Check fluid levels (including coolant, oil
and gas) to make sure there are no leaks,
and fluids are at recommended levels.
• If you remove the battery, clean the
battery cable ends and check for
damage.
Contact an authorized dealer if you have any
concerns or issues.
BODY STYLING KITS
The distance between the underside of your
vehicle and the ground is less than that of
other models. Drive with extreme care to
avoid damage to your vehicle.
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TIRE SEALANT AND INFLATOR KIT
Note:
The temporary mobility kit (TMK)
contains enough sealant compound for one
tire repair. See your authorized dealer for
replacement sealant bottles after the TMK
is used. Only use the kit supplied with your
vehicle.
Note: The kit may be used as an air
compressor for tire inflation maintenance by
turning the selector switch to the Air position.
Your TMK is located under the load floor in
the trunk. The TMK consists of an air
compressor to re-inflate the tire with a bottle
of sealing compound that seals punctures
caused by most nails or similar objects. This
kit provides a temporary tire repair allowing
you to drive your vehicle up to 120 mi
(200 km) at a maximum speed of 50 mph
(80 km/h) to reach a tire service location. Air compressor (inside)
A
Selector switch
B
On and off button
C Air pressure gauge
D
Sealant bottle
E
Dual purpose hose: air and repair
F
Tire valve connector
G
Accessory power plug
H
Casing/housing
I
Bike/raft/sports ball adapters
J
Pressure release valve
K
General Information WARNING:
Failure to follow these
guidelines could result in an increased risk
of loss of vehicle control, injury or death.
Note: Do not use the kit if a tire has become
severely damaged. Only punctures located
within the tire tread can be sealed with the
kit.
Do not attempt to repair punctures larger
than ¼ inch (6 millimeters) or damage to the
tire's sidewall. The tire may not seal.
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