navigation update LINCOLN MKZ HYBRID 2020 Owners Manual

Status Bar
Cell phone microphone muted.
Audio system muted.
Software update installed.
Wi-Fi connected.
Cell phone roaming.
Text message received.
Automatic crash notification system
off.
Cell phone network signal
strength.
Vehicle data sharing active. Vehicle location sharing active.
Vehicle data and location sharing
active.
Feature Bar Select to use the radio, a USB, a
media player or a Bluetooth
device. See Entertainment (page
404). Select to adjust climate settings
See
Climate (page 416).
Select to make calls and access
the phonebook on your cell phone.
See
Phone (page 419).
Select to use the navigation
system. See Navigation (page 421).
Select to search for and use
compatible apps on your iOS or
Android device.
See Apps (page
435). Select to adjust system settings.
See
Settings (page 437).
Cleaning the Touchscreen
See
Cleaning the Interior (page 322).
Updating the System
Updating the System Using a USB Drive
Downloading an Update
1. Go to the SYNC update page on the regional website.
2. Download the update.
Note: The website notifies you if an update
is available.
3. Insert a USB drive into your computer.
Note: The USB drive needs to be empty and
meet the minimum requirements detailed on
the website.
4. Follow the instructions provided to download the update to the USB drive.
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing SYNC™ 3 E100027 E283811 E280315

For restaurants, cityseeker can provide
information such as star rating, average cost,
review, handicap access, hours of operation,
and website address.
For hotels, cityseeker can provide
information such as star rating, price
category, review, check-in and checkout
times, hotel service icons and website
address. Hotel service icons include:
•
Restaurant
• Business center
• Handicap facilities
• Laundry
• Refrigerator
• 24 hour room service
• Fitness center
• Internet access
• Pool
• Wi-Fi
Attractions include nearby landmarks,
amusement parks, historic buildings and
more. cityseeker can provide information
such as star rating, reviews, hour of operation
and admission price. SiriusXM Traffic and Travel Link (If
Equipped)
SiriusXM Traffic and Travel Link is available
on vehicles equipped with navigation and
only in select markets. You must activate and
subscribe to receive SiriusXM Traffic and
Travel Link information. It helps you locate
the best gas prices, find movie listings, get
current traffic alerts, view the weather map,
get accurate ski conditions and see current
sports scores.
The system calculates a reasonable efficient
route based on available speed limits, traffic,
and road conditions. You may know a local
short cut that is more efficient at a given time
than the route provided by SYNC 3, but you
should expect a slight difference in minutes
or miles with the SYNC 3 route. Michelin Travel Guide (If Equipped)
The Michelin travel guide is a service which
provides additional information about certain
places of interest, for example restaurants,
hotels and tourist sites. Points of interest that
have Michelin travel guide information
display a button to show you more
information. Push the button to see the
additional information. If you have paired
your phone with the system, you can press
the phone button to directly establish a call
with the selected point of interest.
Navigation Map Accuracy and Updates
HERE is the digital map provider for the
navigation application. If you find map data
errors, you may report them directly to HERE
by going to www.here.com. HERE evaluates
all reported map errors and responds with
the result of their investigation by e-mail.
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing SYNC™ 3

The navigation system map data may contain
inaccurate or incomplete information due to
the passage of time, changing
circumstances, sources used and the nature
of collecting comprehensive geographic
data, any of which may lead to incorrect
results. Inaccurate speed limit information,
turn restrictions and other road attributes
may affect the determined route and
associated guidance
Annual navigation map updates are available
for purchase through your dealership.
Depending on your purchase agreement,
you might be eligible for free Map update.
You can choose to download the Map data
update onto a USB, order a USB, or use Wi-Fi
to deliver automatic updates. To update your
Map data over Wi-Fi, your vehicle must be
connected to a Wi-Fi access point. Map Data
files are large, so it is highly recommended
to perform the update when free Wi-Fi isavailable otherwise high data rates may
apply. For USB updates, free map update
eligibility, and other details, contact dealers
at 1-866-462-8837 in the United States and
Canada or 01-800-557-5539 in Mexico or
visit our local website for more information.
ELECTRIC VEHICLE INFORMATION
Power Flow The power flow information for
your Hybrid vehicle is available
through the Apps section of the
touch screen.
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing SYNC™ 3E260071

Clock
Select this tile to adjust the clock settings.
Bluetooth
Select this tile to switch Bluetooth on and off
and adjust settings.
Phone
Select this tile to connect, disconnect, and
manage the connected device settings.
Audio
Select this tile to adjust the audio settings.
Driver Assist (If Equipped)
Select this tile to adjust Driver Assist features
like Parking Aids, Lane Keeping system,
Pedestrian Detection, and Auto-Start-Stop.
Vehicle
Select this tile to adjust vehicle settings like
windows, alarm, lighting, backup starting
passcode, and MyKey settings. Lincoln Way
Select this tile to adjust the Lincoln Way
settings.
General
Select this tile to adjust settings like
language, measurement units, or to reset the
system.
911 Assist
(If Equipped)
Select this tile to switch 911 Assist on and off.
Automatic Updates
Select this tile to adjust automatic update
settings.
Mobile Apps
Select this tile to adjust permissions, enable,
disable, and update mobile apps.
Display
Select this tile to adjust display settings like
brightness and auto dim. Charge Settings
(If Equipped)
Select this tile to adjust the electric vehicle
charge setting.
Voice Control
Select this tile to adjust voice control settings
like command confirmations and displayed
lists.
Navigation
(If Equipped)
Select this tile to adjust navigation settings
like map preferences and route guidance.
Multi Contour Seats
(If Equipped)
Select this tile to adjust the position and
massage function of your multi contour seats.
Seats
(If Equipped)
Select this tile to adjust the lumbar function
of your seat.
Message Center
(If Equipped)
Select this tile to view vehicle messages.
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing SYNC™ 3

Lighting Control...............................................87
Flashing the Headlamp High Beam.................88
Headlamp High Beam.........................................88
Lighting
..............................................................87
General Information..............................................87
Lincoln Automotive Financial Services......14
Lincoln Protect..............................................459 Lincoln Protect (CANADA ONLY)...................
460
Lincoln Protect Extended Service Plans (U.S. Only)..................................................................459
Load Carrying
................................................256
Load Limit.......................................................256
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................260
Vehicle Loading - with and without a Trailer................................................................256
Locking and Unlocking..................................67 Activating Intelligent Access.............................68
Autolock..................................................................70
Battery Saver...........................................................71
Illuminated Entry...................................................70
Illuminated Exit......................................................70
Locking and Unlocking the Doors with the
Key Blade...........................................................69
Luggage Compartment........................................71
Power Door Locks................................................67
Remote Control.....................................................67 Smart Unlocks for Intelligent Access
Keys.....................................................................69
M
Maintenance...................................................301 General Information............................................301
Memory Function..........................................152 Easy Entry and Exit Feature..............................153
Linking a PreSet Position to your Remote
Control or Intelligent Access Key Fob.......153
Saving a PreSet Position...................................152
Message Center See: Information Displays..................................110
Mirrors See: Windows and Mirrors.................................95
Mobile Communications Equipment..........16
Moonroof..........................................................99 Opening and Closing..........................................101
Type 1.....................................................................100
Type 2....................................................................100
Motorcraft Parts
............................................360
MyKey – Troubleshooting............................65
MyKey™..............................................................62 Principle of Operation.........................................62 N
Navigation.......................................................421
Changing the Format of the Map...................425
cityseeker.............................................................427
Michelin Travel Guide........................................428
Navigation Map Accuracy and Updates.......428
Route Guidance..................................................425
Setting a Destination.........................................423
SiriusXM Traffic and Travel Link......................428
Zoom.....................................................................425
Network Connectivity..................................375 Connecting the Vehicle to a Mobile
Network............................................................375
Network Connectivity – Troubleshooting.........................................376
Normal Scheduled Maintenance..............467
O
Oil Change Indicator Reset
.......................305
Oil Check See: Engine Oil Check......................................304
Opening and Closing the Hood
................301
Closing the Hood...............................................302
Opening the Hood..............................................301
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index

Scheduled Maintenance and Mechanical
Repairs.................................................................15
Warranty on Replacement Parts........................15
Replacing a Lost Key or Remote Control.............................................................61
Reporting Safety Defects (Canada Only)..............................................................280
Reporting Safety Defects (U.S. Only)......280
Resuming the Set Speed............................227
Roadside Assistance
...................................265
Vehicles Sold in Canada: Getting Roadside
Assistance.......................................................266
Vehicles sold in the United States: Getting Roadside Assistance....................................265
Vehicles Sold in the United States: Using Roadside Assistance....................................265
Roadside Emergencies...............................265
Running-In See: Breaking-In.................................................262
Running Out of Fuel......................................181 Refilling With a Portable Fuel Container........181
S
Safety Canopy™................................................51
Safety Precautions........................................179 Satellite Radio
...............................................386
Satellite Radio Electronic Serial Number
(ESN)..................................................................387
Satellite Radio Reception Factors..................386
SiriusXM Satellite Radio Service.....................387
Troubleshooting..................................................388
Scheduled Maintenance Record...............471
Scheduled Maintenance
............................462
Seatbelt Extensions........................................43
Seatbelt Height Adjustment.........................39
Seatbelt Reminder
...........................................41
Belt-Minder™............................................................41
Seatbelts...........................................................36 Principle of Operation..........................................36
Seatbelt Warning Lamp and Indicator Chime..............................................................40
Conditions of operation......................................40
Seats.................................................................146
Security..............................................................77
Settings
...........................................................437
911 Assist...............................................................438
Ambient Lighting................................................439
Audio.....................................................................438
Automatic Updates............................................438
Bluetooth..............................................................438
Charge Settings..................................................438
Clock......................................................................438
Display...................................................................438 Driver Assist.........................................................438
General..................................................................438
Lincoln Way..........................................................438
Message Center.................................................438
Mobile Apps.........................................................438
Multi Contour Seats...........................................438
Navigation............................................................438
Personal Profiles.................................................439
Phone....................................................................438
Seats......................................................................438
Sound.....................................................................437
Valet Mode...........................................................439
Vehicle...................................................................438
Voice Control.......................................................438
Setting the Cruise Control Speed............226 Changing the Set Speed..................................226
Side Airbags
.....................................................50
Side Sensing System...................................212
Object Distance Indicator.................................213
Sitting in the Correct Position....................146
Snow Chains See: Using Snow Chains..................................350
Special Notices
................................................15
New Vehicle Limited Warranty...........................15
On Board Diagnostics Data Link
Connector...........................................................16
Special Instructions...............................................15
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index