power steering LINCOLN MKZ HYBRID 2020 Owners Manual

MyKey – Troubleshooting
...........................65
Doors and Locks
Locking and Unlocking .................................
67
Power Decklid ..................................................
71
Keyless Entry ...................................................
73
Interior Luggage Compartment Release ........................................................................\
.
75
Security
Passive Anti-Theft System ...........................
77
Anti-Theft Alarm .............................................
78
Steering Wheel
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column .........................................................
80
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering Column
........................................................................\
80
Audio Control .................................................
82
Voice Control ..................................................
82
Cruise Control - Vehicles With: Adaptive Cruise Control With Stop and Go ..........
82Cruise Control - Vehicles With: Cruise
Control .........................................................
83
Information Display Control ........................
83
Heated Steering Wheel ...............................
83
Horn ..................................................................
83
Wipers and Washers
Windshield Wipers ........................................
84
Autowipers ......................................................
85
Windshield Washers .....................................
86
Lighting
General Information ......................................
87
Lighting Control ..............................................
87
Autolamps .......................................................
88
Instrument Lighting Dimmer .......................
89
Headlamp Exit Delay ....................................
89
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL) ..............
89
Daytime Running Lamps - Vehicles With: Configurable Daytime Running Lamps
........................................................................\
89
Adaptive Headlamps ....................................
90
Direction Indicators .......................................
90Welcome Lighting
...........................................
91
Interior Lamps ..................................................
91
Ambient Lighting ...........................................
92
Automatic High Beam Control
What Is Automatic High Beam Control ........................................................................\
.
93
Switching Automatic High Beam Control On and Off ...................................................
93
Automatic High Beam Control Indicators ........................................................................\
.
94
Overriding Automatic High Beam Control ........................................................................\
.
94
Windows and Mirrors
Power Windows .............................................
95
Global Opening and Closing ......................
96
Exterior Mirrors ...............................................
96
Interior Mirror ..................................................
98
Sun Visors .......................................................
99
Sun Shades .....................................................
99
Moonroof .........................................................
99
2
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Table of Contents

Windshield defrosting system
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Horn control Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual See Service Manual
Service engine soon
Passenger airbag activated
Passenger airbag deactivated
Side airbag
Shield the eyes
Stability control
Hill descent control
Trail control
Windshield wiping system
9
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Introduction E161353 E270945 E139213 E231159 E231158 E270849 E270850 E167012 E138639 E163957 E272858 E270969

ADJUSTING THE STEERING WHEEL
- VEHICLES WITH: MANUAL
ADJUSTABLE STEERING COLUMN
WARNING: Do not adjust the steering
wheel when your vehicle is moving.
Note: Make sure that you are sitting in the
correct position. See Sitting in the Correct
Position (page 146). 1. Unlock the steering column.
2.
Adjust the steering wheel to the desired
position. 3. Lock the steering column.ADJUSTING THE STEERING WHEEL
- VEHICLES WITH: POWER
ADJUSTABLE STEERING COLUMN WARNING: Do not adjust the steering
wheel when your vehicle is moving.
Note: Make sure that you are sitting in the
correct position. See Sitting in the Correct
Position (page 146).
80
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Steering WheelE259854 E259855

4. The lighting control is in the autolamps
position.
5. The headlamps are off.
The other lighting control switch positions
do not turn on the daytime running lamps.
If the daytime running lamps are off in the
information display, the lamps stay off in all
switch positions.
ADAPTIVE HEADLAMPS (IF EQUIPPED)
The headlamp beams move in the same
direction as the steering wheel. This provides
more visibility when driving around curves.
A. Without adaptive headlamps.
B. With adaptive headlamps. The system only works with the lighting
control in the autolamp position. You can
switch this feature on or off in the information
display.Note:
There is a delay of two to five seconds
before the system operates when you drive
your vehicle.
Note: The system is only active at speeds
above
3 mph (5 km/h).
System Check
(If Equipped)
The system has a power-up movement check
feature. When you start your vehicle, the
lamps track left to right, then back to center
to alert the driver that the system is working
properly.
DIRECTION INDICATORS 90
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing LightingE161714
B
A E273180

Note:
Fuel economy is not always a measure
of appropriate driving behavior. For example,
when driving uphill and maintaining an
appropriate speed, your instant fuel
economy may not be good (losing leaves)
but the Coach may show a blue bar for
Acceleration and Cruising.
Common Displays
Both Average fuel economy and an
instantaneous fuel economy gauge are
included in Engage, Empower and MyView
(if selected) on the left information display.
They are also included in Fuel History on the
right information display.
Average Fuel Economy
Average Fuel Economy is continuously
averaged since the last reset. You can reset
your average fuel economy by pressing and
holding the OK button on the corresponding
steering wheel controls. Note:
Average fuel economy cannot be reset
in MyView.
Instantaneous Fuel Economy
If your instantaneous fuel economy is greater
than the maximum value displayed, a + sign
will be shown next to the maximum scale
number. When your vehicle is operating on
battery power only, EV will display and the
gauge fill will show in blue.
INFORMATION MESSAGES
Depending on your vehicle options and
instrument cluster type, not all messages
display or are available.
Note: Certain messages may be abbreviated
or shortened depending upon which cluster
type you have. Press the OK button to acknowledge and
remove some messages from the information
display. Other messages will be removed
automatically after a short time.
Certain messages need to be confirmed
before you can access the menus.
121
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Information DisplaysE145981

Action
Message
The electric parking brake is not fully released.
Park Brake Not Released
The electric parking brake system has been put into a special mode that is used to allow serviceof the rear brakes. Contact an authorized dealer.
Park Brake Maintenance Mode
The electric park brake system has detected a condition that requires service. Some functionalitymay still be available. See an authorized dealer.
Park Brake Limited Function Service
Required
The electric parking brake system has detected a condition that requires service. See an authorized dealer.
Park Brake Malfunction Service Now
Numerous park brake applies have overheated the system. Wait 2 minutes before attemptingto apply again.
Park Brake System Overheated
Power Steering Action
Message
The power steering system has detected a condition that requires service\
. See your authorized dealer.
Steering Fault Service Now
The power steering system is not working. Stop the vehicle in a safe place. Contact yourauthorized dealer.
Steering Loss Stop Safely
The power steering system has detected a condition within the power stee\
ring system or passiveentry or passive start system requires service. Contact your authorized dealer.
Steering Assist Fault Service Required
134
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Information Displays

MEMORY FUNCTION
WARNING: Before activating the
memory seat, make sure that the area
immediately surrounding the seat is clear
of obstructions and that all occupants are
clear of moving parts. WARNING:
Do not use the memory
function when your vehicle is moving.
This feature automatically recalls the position
of the following features:
• Driver seat.
• Power mirrors.
• Power steering column.
The memory control is on the driver door. Saving a PreSet Position
1. Adjust the memory features to your
desired position.
2. Press the SET button until you hear a single tone.
3. Press the desired preset button until you
hear a single tone.
You can save up to two preset memory
positions. You can save a memory preset at
any time.
Recalling a PreSet Position
Press and release the preset button
associated with your desired driving position.
The memory features move to the position
stored for that preset. Note:
You can only recall a preset memory
position when you switch the ignition off, or
when the transmission is in park (P) or
neutral (N) if the ignition is on and the vehicle
is not moving.
You can also recall a preset memory position
by:
• Pressing the unlock button on your
intelligent access key fob if it is linked to
a preset position.
• Unlocking the intelligent driver door
handle if a linked key fob is present.
Note: Using a linked key fob to recall your
memory position when the ignition is off
moves the seat to the Easy Entry position.
Note: Pressing any active memory feature
control - power seat, mirror, or steering
column (or any memory button) during a
memory recall cancels the operation.
152
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing SeatsE223340

GENERAL INFORMATION
Note:
Occasional brake noise is normal. If
a metal-to-metal, continuous grinding or
continuous squeal sound is present, the
brake linings may be worn-out. Have the
system checked by an authorized dealer. If
the vehicle has continuous vibration or
shudder in the steering wheel while braking,
have it checked by an authorized dealer.
Note: Brake dust may accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as the
brakes wear and does not contribute to
brake noise. See Cleaning the Wheels
(page 325). See
Warning Lamps and
Indicators (page 104).
Wet brakes result in reduced braking
efficiency. Gently press the brake pedal a
few times when driving from a car wash or
standing water to dry the brakes. Brake Over Accelerator
In the event the accelerator pedal becomes
stuck or entrapped, apply steady and firm
pressure to the brake pedal to slow the
vehicle and reduce engine power. If you
experience this condition, apply the brakes
and bring your vehicle to a safe stop. Move
the transmission to park (P), switch the
engine off and apply the parking brake.
Inspect the accelerator pedal for any
interference. If none are found and the
condition persists, have your vehicle towed
to the nearest authorized dealer.
Brake Assist
Brake assist detects when you rapidly brake
by measuring the rate at which you press the
brake pedal. It provides maximum braking
efficiency as long as you press the pedal.
Brake assist can reduce stopping distances
in critical situations.
Anti-lock Brake System
This system helps you maintain steering
control during emergency stops by keeping
the brakes from locking. This lamp momentarily illuminates
when you switch the ignition on. If
the light does not illuminate during
start up, remains on or flashes, the anti-lock
braking system may be disabled. Have the
system checked by an authorized dealer. If
the anti-lock brake system is disabled,
normal braking is still effective. If the brake warning lamp
illuminates when you release the
parking brake, have your system
checked by an authorized dealer. It also
illuminates momentarily when you switch the
ignition on to confirm the lamp is functional.
If it does not illuminate when you switch the
ignition on or begins to flash at any time,
have the system checked by an authorized
dealer.
Note: The brake warning lamp may
illuminate and stay illuminated until you
switch off your vehicle as a result of driving
at high elevation.
198
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing BrakesE138644 E138644

PRINCIPLE OF OPERATION
WARNING: Vehicle modifications
involving braking system, aftermarket roof
racks, suspension, steering system, tire
construction and wheel and tire size may
change the handling characteristics of your
vehicle and may adversely affect the
performance of the electronic stability
control system. In addition, installing any
stereo loudspeakers may interfere with
and adversely affect the electronic stability
control system. Install any aftermarket
stereo loudspeaker as far as possible from
the front center console, the tunnel, and
the front seats in order to minimize the risk
of interfering with the electronic stability
control sensors. Reducing the
effectiveness of the electronic stability
control system could lead to an increased
risk of loss of vehicle control, vehicle
rollover, personal injury and death. WARNING:
Remember that even
advanced technology cannot defy the laws
of physics. It’ s always possible to lose
control of a vehicle due to inappropriate
driver input for the conditions. Aggressive
driving on any road condition can cause
you to lose control of your vehicle
increasing the risk of personal injury or
property damage. Activation of the
electronic stability control system is an
indication that at least some of the tires
have exceeded their ability to grip the
road; this could reduce the operator’ s
ability to control the vehicle potentially
resulting in a loss of vehicle control, vehicle
rollover, personal injury and death. If your
electronic stability control system activates,
SLOW DOWN.
The system automatically turns on each time
you switch the ignition on.
If a fault occurs in either the stability control
or the traction control system, you may
experience the following conditions: •
The stability and traction control light
illuminates steadily.
• The stability control and traction control
systems do not enhance your vehicle's
ability to maintain traction of the wheels.
If a driving condition activates either the
stability control or the traction control system
you may experience the following conditions:
• The stability and traction control light
flashes.
• Your vehicle slows down.
• Reduced engine power.
• A vibration in the brake pedal.
• The brake pedal is stiffer than usual.
• If the driving condition is severe and your
foot is not on the brake, the brake pedal
may move as the system applies higher
brake force.
The stability control system has several
features built into it to help you maintain
control of your vehicle:
205
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Stability Control

STEERING
Electric Power Steering
WARNING: The electric power
steering system has diagnostic checks that
continuously monitor the system. If a fault
is detected, a message displays in the
information display. Stop your vehicle as
soon as it is safe to do so. Switch the
ignition off. After at least 10 seconds,
switch the ignition on and watch the
information display for a steering system
warning message. If a steering system
warning message returns, have the system
checked as soon as possible. WARNING:
If the system detects an
error, you may not feel a difference in the
steering, however a serious condition may
exist. Have your vehicle checked as soon
as possible. Failure to do so may result in
loss of steering control.
Your vehicle has an electric power steering
system, there is no fluid reservoir, no
maintenance is required. If your vehicle loses electrical power while
you are driving, electric power steering
assistance is lost. The steering system still
operates and you can steer your vehicle
manually. Manually steering your vehicle
requires more effort.
Extreme continuous steering may increase
the effort required for you to steer your
vehicle, this increased effort prevents
overheating and permanent damage to the
steering system. You do not lose the ability
to steer your vehicle manually. Typical
steering and driving maneuvers allow the
system to cool and return to normal
operation.
Steering Tips
If the steering wanders or pulls, check for:
•
Correct tire pressures.
• Uneven tire wear.
• Loose or worn suspension components.
• Loose or worn steering components.
• Improper vehicle alignment. Note:
A high crown in the road or high
crosswinds may also make the steering
seem to wander or pull.
Adaptive Learning
(If Equipped)
The electronic power steering system
adaptive learning helps correct road
irregularities and improves overall handling
and steering feel. It communicates with the
brake system to help operate advanced
stability control and accident avoidance
systems. Additionally, whenever the battery
is disconnected or a new battery installed,
you must drive your vehicle a short distance
before the system relearns the strategy and
reactivates all systems.
249
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Driving Aids