towing LINCOLN NAVIGATOR 2011 Owner's Manual

Canadian customers refer to your Warranty Guide or visit our
website at www.ford.ca for information on:
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theWarranty Guidein the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford, Mercury and Lincoln vehicle customers call
1-800-241-3673. Customers will be asked to submit their original
receipts.
Canadian customers who need to obtain reimbursement information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL
The hazard flasher control is located
on the instrument panel by the
radio. The hazard flashers will
operate when the ignition is in any
position or if the key is not in the
ignition.
Press the flasher control and all front and rear direction signals will flash.
Press the flasher control again to turn them off. Use it when your vehicle
is disabled and is creating a safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
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•Wet weather driving capability
•All-wheel driving capability (if applicable)
•Load leveling adjustment (if applicable)
When driving with the full-size dissimilar spare tire/wheel additional
caution should be given to:
•Towing a trailer
•Driving vehicles equipped with a camper body
•Driving vehicles with a load on the cargo rack
Drive cautiously when using a full-size dissimilar spare tire/wheel and
seek service as soon as possible.
Stopping and securing the vehicle
1. Park on a level surface, activate
the hazard flashers and set the
parking brake.
2. Place the gearshift in P (Park)
and turn the engine off.
Location of the spare tire and tools
The spare tire and tools for your vehicle are stowed in the following
locations:
Item Location
Spare tire Under the vehicle, just forward of
the rear bumper
Jack tools and jacking instructions Under the access panel located in
the floor compartment behind the
rear seat
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Tire change procedure
WARNING:To help prevent the vehicle from moving when you
change a tire, be sure the parking brake is set, then block the
wheels (both front or both rear) on the opposite end of the vehicle
from the wheel being changed. If on a grade, block both opposite
wheels on the downward side of the hill.
WARNING:If the vehicle slips off the jack, you or someone else
could be seriously injured.
WARNING:On vehicles equipped with air suspension, turn off
the air suspension system prior to jacking, hoisting or towing
your vehicle.
WARNING:Turn off the running boards (if equipped) before
jacking or placing any object under the vehicle. Never place your
hand between the extended running board and the vehicle. A moving
running board may cause injury.
WARNING:Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the road to
avoid the danger of being hit when operating the jack and changing the
wheel.
Note:Passengers should not remain in the vehicle when the vehicle is
being jacked.
If your vehicle is equipped with air suspension, refer toMessage center
in theInstrument Clusterchapter for instructions on turning the air
suspension system off.
Refer to the instruction sheet (located in the rear floor compartment
behind the 3rd row seat with the jack tray tools assembly kit) for
detailed tire change instructions.
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•Never use the front or rear
differential as a jacking point.
WARNING:To lessen the risk of personal injury, do not put any
part of your body under the vehicle while changing a tire. Do not
start the engine when your vehicle is on the jack. The jack is only
meant for changing the tire.
7. Remove the lug nuts with the lug wrench.
8. Replace the flat tire with the spare tire, making sure the valve stem is
facing outward. Reinstall the lug nuts until the wheel is snug against the
hub. Do not fully tighten the lug nuts until the wheel has been lowered.
9. Lower the wheel by turning the jack handle counterclockwise.
10. Remove the jack and fully
tighten the lug nuts in the order
shown and reinstall the wheel cover.
11. Unblock the wheels.
12. Put flat tire, jack, lug wrench
and tools away. Make sure the jack
is fastened securely so it does not
rattle when you drive.
13. Turn on the air suspension
system (if equipped). Refer to
Message centerin theInstrument Clusterchapter for instructions on
turning the air suspension system on.
Stowing the spare tire
1. Lay the tire on the ground, near the rear of the vehicle, with the valve
stem side facing up.
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WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure. Also, wrecker towing the vehicle
by the front frame-mounted tow hooks is not recommended or advised.
Note:The air suspension control and the ignition must be turned off
before being towed. Refer toAir suspensionin theDrivingchapter.
On 4x2 vehicles, it is acceptable to tow the vehicle with the front wheels
on the ground (without dollies) and the rear wheels off the ground.
On 4x4 vehicles, it is required that your vehicle be towed with a wheel
lift and dollies or flatbed equipment with all the wheels off the ground.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
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Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
Emergency towing
In case of a roadside emergency with a disabled vehicle (without access
to wheel dollies, car hauling trailer, or flatbed transport vehicle) your
vehicle (regardless of transmission powertrain configuration) can be flat
towed (all wheels on the ground) under the following conditions:
•Vehicle is facing forward so that it is being towed in a forward
direction.
•Place the transmission in N (Neutral). Refer toBrake-shift interlock
in theDrivingchapter for specific instructions if you cannot move the
gear shift lever into N (Neutral).
•Maximum speed is not to exceed 35 mph (56 km/h).
•Maximum distance is 50 miles (80 km).
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•You may want to turn off the speed control in hilly terrain if
unnecessary shifting between the top gears occurs. Unnecessary
shifting of this type could result in reduced fuel economy.
•Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
•Resting your foot on the brake pedal while driving may reduce fuel
economy.
•Combine errands and minimize stop-and-go driving.
Maintenance
•Keep tires properly inflated and use only recommended size.
•Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
•Use recommended engine oil. Refer toMaintenance product
specifications and capacitiesin this chapter.
•Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found inscheduled maintenance information.
Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
•Carrying unnecessary weight may reduce fuel economy (as much as
1 mpg [0.4 km/L] is lost for every 400 lb [180 kg] of weight carried).
•Adding certain accessories to your vehicle (for example; bug
deflectors, rollbars/light bars, running boards, ski/luggage racks) may
reduce fuel economy.
•Using fuel blended with alcohol may lower fuel economy.
•Fuel economy may decrease with lower temperatures during the first
8–10 miles (12–16 km) of driving.
•Driving on flat terrain offers improved fuel economy as compared to
driving on hilly terrain.
•Transmissions give their best fuel economy when operated in the top
cruise gear and with steady pressure on the gas pedal.
•Four-wheel drive operation (if equipped) is less fuel efficient than
two-wheel drive operation.
•Close windows for high speed driving.
Maintenance and Specifications
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FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY)
More than 30 million Ford, Lincoln, and Mercury owners have discovered
the powerful protection of Ford ESP. It is the only extended service plan
backed by Ford Motor Company, and provides “peace of mind”
protection beyond the New Vehicle Limited Warranty coverage.
Up to 500+ Covered Vehicle Components
There are four, new-vehicle Extended Service Plans with different levels
of coverage. Ask your dealer for details.
PremiumCare –Our most comprehensive coverage. With over 500
covered components, this plan is so complete that we generally only
discuss what’s not covered!
ExtraCare –Covers 113 components, and includes many high-tech items.
BaseCare –Covers 84 components.
PowertrainCare –Covers 29 critical components.
Ford ESP is honored by all Ford, Lincoln and Mercury Dealers in
the U.S. and CanadaIt’s the only extended service plan authorized and
backed by Ford Motor Company. That means you get:
•Reliable, quality service anywhere you go.
•Factory-trained technicians.
•Genuine Ford and MotorcraftParts.
Rental car reimbursement
If your vehicle is kept overnight for covered repairs,you are
eligible for rental car coverage, including Bumper-to-Bumper warranty
repairs, or manufacturer’s recalls.
Transferable coverage
If you sell your vehicle before your Ford ESP coverage expires, you can
transfer any remaining coverage to the new owner. Whenever you’re
ready to sell your car, prospective buyers may feel better about taking a
risk on your used vehicle. Ford ESP may add resale value!
Plus,exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and battery jump starts.
•Out-of-fuel and lock-out assistance.
•Travel expense reimbursement for lodging, meals and rental car.
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation.
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FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Ford
Extended Service Plan (ESP). Ford ESP is the only service contract
backed by Ford Motor Company of Canada, Limited. Depending on the
plan you purchase, Ford ESP provides benefits such as:
•Rental reimbursement
•Coverage for certain maintenance and wear items
•Protection against repair costs after your New Vehicle Limited
Warranty Coverage expires
•Roadside Assistance benefits
There are several Ford ESP plans available in various time, distance and
deductible combinations. Each plan is tailored to fit your own driving
needs, including reimbursement for towing and rental.
When you purchase Ford ESP, you receive added peace-of-mind
protection throughout Canada and the United States, provided by a
network of participating Ford Motor Company dealers.
For more information, visit your local Ford of Canada dealer or
www.ford.ca to find the Ford Extended Service Plan that is right for you.
NOTE:Repairs performed outside of Canada and the United States are
not eligible for Ford ESP coverage. This information is subject to change.
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SPECIAL OPERATING CONDITIONS
If you operate your Ford/Lincoln/Mercury vehicleprimarilyin one of the
more demandingSpecial Operating Conditionslisted below, you will
need to have some items maintained more frequently. If you only
occasionallyoperate your vehicle under these conditions, it is not
necessary to perform the additional maintenance. For specific
recommendations, see your Ford or Lincoln Mercury dealership service
advisor or technician.
Towing a trailer or using a camper or car-top carrier
Inspect frequently, service as
required– Inspect and lubricate U-joints
– See axle maintenance items under
Exceptions
Every 5,000 miles (8,000 km)– Inspect wheels and related components for abnormal
noise, wear, looseness or drag
– Rotate tires, inspect tires for wear and measure tread
depth
Every 5,000 miles (8,000 km) or
6 months– Change engine oil and filter
– Inspect and lubricate U-joints
Every 30,000 miles (48,000 km)– Change automatic transmission fluid (except 6R80 and
TorqShifttransmissions)
– Replace front wheel bearing grease/grease seals if
non-sealed bearings are used (2WD vehicles)
Every 60,000 miles (96,000 km)– Change manual transmission fluid
– Change transfer case fluid (4WD vehicles)
Scheduled Maintenance Guide
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