towing LINCOLN NAVIGATOR 2020 Service Manual

Points to Remember
Note:
Do not attempt removal of the trailer
brake controller without consulting the
Workshop Manual. Damage to the unit may
result.
• Adjust gain setting before using the
trailer brake controller for the first time.
• Adjust gain setting, using the procedure
above, whenever road, weather and
trailer or vehicle loading conditions
change from when the gain was initially
set.
• Only use the manual control lever for
proper adjustment of the gain during
trailer setup. Misuse, such as application
during trailer sway, could cause instability
of trailer or tow vehicle.
• Avoid towing in adverse weather
conditions. The trailer brake controller
does not provide anti-lock control of the
trailer wheels. Trailer wheels can lock up
on slippery surfaces, resulting in reduced
stability of trailer and tow vehicle. •
The trailer brake controller is equipped
with a feature that reduces output at
vehicle speeds below 11 mph (18 km/h)
so trailer and vehicle braking is not jerky
or harsh. This feature is only available
when applying the brakes using your
vehicle's brake pedal, not the controller.
• The controller interacts with the brake
control system and powertrain control
system of your vehicle to provide the
best performance on different road
conditions.
• Your vehicle's brake system and the
trailer brake system work independently
of each other. Changing the gain setting
on the controller does not affect the
operation of your vehicle's brakes
whether you attach a trailer or not. •
When you switch the engine off, the
controller output is disabled and the
display and module shut down. The
controller module and display turn on
when you switch the ignition on.
• The trailer brake controller is only a
factory-installed or dealer-installed item.
Lincoln is not responsible for warranty or
performance of the controller due to
misuse or customer installation.
Trailer Lamps WARNING: Never connect any trailer
lamp wiring to the vehicle's tail lamp wiring;
this may damage the electrical system
resulting in fire. Contact your authorized
dealer as soon as possible for assistance
in proper trailer tow wiring installation.
Additional electrical equipment may be
required.
Trailer lamps are required on most towed
vehicles. Make sure all running lights, brake
lights, turn signals and hazard lights are
working.
332
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Towing

Before Towing a Trailer
Practice turning, stopping and backing up to
get the feel of your vehicle-trailer
combination before starting on a trip. When
turning, make wider turns so the trailer
wheels clear curbs and other obstacles.
When Towing a Trailer
•
Do not drive faster than 70 mph
(113 km/h) during the first 500 mi
(800 km).
• Do not make full-throttle starts.
• Check your hitch, electrical connections
and trailer wheel lug nuts thoroughly after
you have traveled
50 mi (80 km).
• When stopped in congested or heavy
traffic during hot weather, place the
transmission in park (P) to aid engine and
transmission cooling and to help A/C
performance.
• Turn off the speed control when carrying
heavy loads or in hilly terrain. The speed
control may turn off automatically when
you are towing on long, steep grades. •
Shift to a lower gear when driving down
a long or steep hill. Do not apply the
brakes continuously, as they may
overheat and become less effective.
• If your transmission has a Grade Assist
or Tow/Haul feature, use this feature
when towing. This provides engine
braking and helps eliminate excessive
transmission shifting for optimum fuel
economy and transmission cooling.
• If your vehicle has AdvanceTrac with
RSC, this system may turn on during
typical cornering maneuvers with a
heavily loaded trailer. This is normal.
Turning the corner at a slower speed
while towing may reduce this tendency.
• If your vehicle has Adaptive suspension,
you can select NORMAL or SPORT drive
control modes for better experience
when towing a trailer.
See Information
Displays (page 133). •
If you are towing a trailer frequently in
hot weather, hilly conditions, at the gross
combined weight rating (or any
combination of these factors), consider
refilling your rear axle with synthetic gear
lubricant (if the axle is not already filled
with it).
See Capacities and
Specifications (page 435).
• Allow more distance for stopping with a
trailer attached. Anticipate stops and
brake gradually.
• Avoid parking on a grade. However, if
you must park on a grade:
1. Turn the steering wheel to point your vehicle tires away from traffic flow.
2. Set your vehicle parking brake.
3. Place the transmission in park (P).
4. Place wheel chocks in the front and back
of the trailer wheels.
Note: Chocks are not included with your
vehicle.
333
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Towing

Your vehicle may be equipped with a
temporary or conventional spare tire. A
temporary spare tire is different in size
(diameter or width), tread-type (All-Season
or All-Terrain) or is from a different
manufacturer than the road tires on your
vehicle. Consult information on the tire label
or Safety Compliance label for limitations
when using.
Launching or Retrieving a Boat or
Personal Watercraft (PWC)
Note:
Disconnect the wiring to the trailer
before backing the trailer into the water.
Note: Reconnect the wiring to the trailer
after
removing the trailer from the water.
When backing down a ramp during boat
launching or retrieval:
• Do not allow the static water level to rise
above the bottom edge of the rear
bumper.
• Do not allow waves to break higher than
6 in (15 cm)
above the bottom edge of
the rear bumper. Exceeding these limits may allow water to
enter vehicle components:
•
Causing internal damage to the
components.
• Affecting driveability, emissions, and
reliability.
Replace the rear axle lubricant anytime the
rear axle has been submerged in water.
Water may have contaminated the rear axle
lubricant, which is not normally checked or
changed unless a leak is suspected or other
axle repair is required.
TOWING THE VEHICLE ON FOUR
WHEELS WARNING:
If your vehicle has a
steering wheel lock make sure the ignition
is in the accessory or on position when
being towed. Recreational Towing
Note:
Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering your vehicle.
See
Climate Control (page 165).
Follow these guidelines if you have a need
for recreational towing, such as towing your
vehicle behind a motorhome. These
guidelines are designed to prevent damage
to your transmission.
Two-wheel Drive Vehicles
You cannot tow a two-wheel drive vehicle
with any wheels on the ground as vehicle or
transmission damage may occur. You must
tow your vehicle with all four wheels off the
ground, for example when using a
car-hauling trailer.
Four-wheel Drive Vehicles Without
SLOW
CLIMB Mode
You cannot tow your vehicle with any wheels
on the ground or vehicle damage may occur.
You must tow your vehicle with all four
wheels off the ground, for example when
using a car-hauling trailer.
334
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Towing

Four-wheel Drive Vehicles With SLOW
CLIMB Mode
You can only tow your vehicle with all wheels
on the ground by placing the transfer case
in its neutral position and engaging the four
wheel down towing feature. Perform the
steps outlined in the following section after
positioning your vehicle behind the tow
vehicle and properly securing them together.
Four-wheel-down Towing
Note: If completed successfully, the
information display shows
Neutral Tow
Enabled Leave Transmission in Neutral.
This indicates that your vehicle is safe to tow
with all wheels on the ground.
Note: If you do not see the message in the
information display, you must perform the
procedure again from the beginning.
Note: Make sure you properly secure your
vehicle to the tow vehicle.
1. Start your vehicle.
2. Confirm that your vehicle is in
NORMAL
mode. See Drive Mode Control (page
299). 3. Place your vehicle in stay in neutral
mode.
See Automatic Transmission
(page 222).
4. Switch your vehicle off by pressing the engine
START/STOP button once. A
Transmission Not in Park message
appears in the information display.
5. Place your vehicle in accessory mode by
pressing the start button once without
pressing the brake pedal.
6. Press and hold the brake pedal.
7. Enable neutral tow through the information display by selecting Settings
from the menu. See General Information
(page
133).
8. Then select
Advanced Settings.
9. Then select
Vehicle.
10. Then select
Neutral Tow.
11. Press and hold the
OK button until the
information display states Neutral Tow
Enabled Leave Transmission in
Neutral
. Note:
If completed successfully, the
information display shows
Neutral Tow
Enabled Leave Transmission in Neutral.
This indicates that your vehicle is safe to tow
with all wheels on the ground.
Note: If you do not see the message in the
information display, you must perform the
procedure again from the beginning.
Note: You may hear an audible noise as the
transfer case shifts into neutral, this is
normal.
12. Leave the transmission in neutral (N) and switch the ignition off by pressing
the engine
START/STOP button once
without pressing the brake pedal. You
do not need to leave your keys in the
vehicle. You can lock and unlock your
vehicle as you normally do. WARNING:
Do not disconnect the
battery during recreational towing. It
prevents the transfer case from shifting
properly and may cause the vehicle to roll,
even if the transmission is in park (P).
335
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Towing

WARNING: Shifting the transfer case
to its neutral position for recreational
towing may cause the vehicle to roll, even
if the transmission is in park (P). It may
injure the driver and others. Make sure you
press the foot brake and the vehicle is in
a secure, safe position when you shift to
neutral (N).
Note: Failing to put the transfer case in its
neutral position can damage vehicle
components.
Note: You can check four-wheel-down
towing status at any time by opening the
driver's door or turning the ignition to the
accessory or on position. A message
appears in the information display confirming
your vehicle is in neutral tow.
To exit four-wheel-down towing and return
the transfer case to its
2H position:
1. With your vehicle still properly secured to the tow vehicle, press the brake pedal
and start the engine.
2. Switch your vehicle off by pressing the engine
START/STOP button once. 3.
Place your vehicle in accessory mode by
pressing the start button once without
pressing the brake pedal.
4. Press the brake pedal.
5. Place the transmission back into park (P).
6. Release the brake pedal.
Note: If completed successfully, the
information display shows
2H and Neutral
Tow Disabled.
Note: If the indicator light and message do
not display, you must perform the procedure
again from the beginning.
Note: You may hear an audible noise as the
transfer case shifts out of its neutral position,
this is normal.
Note: If Shift Delayed Pull Forward displays
in the instrument cluster, transfer case gear
tooth blockage is present. See the
instructions following this section.
7. Apply the parking brake, then disconnect
your vehicle from the tow vehicle. 8. Release the parking brake, start the
engine, and shift the transmission into
drive (D) to make sure the transfer case
is out of the neutral tow position.
9. If the transfer case does not successfully
shift out of neutral (N), set the parking
brake until you can have your vehicle
serviced.
Resolving the Shift Delayed Pull Forward
or To Exit 4x4 LOW Shift to N Message
If the instrument cluster displays these
messages, perform the following:
1. Press and hold the brake pedal.
2. Put the transmission into neutral (N), then
start the engine.
3. With the engine running, shift the transmission into drive (D) and let the
vehicle roll forward, up to
3 ft (1 m). You
may hear an audible noise as the transfer
case shifts out of its neutral position. This
is normal.
4. Make sure the instrument cluster displays
Neutral Tow Disabled
.
336
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Towing

ROADSIDE ASSISTANCE
Vehicles sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a vehicle
concern, Lincoln Motor Company offers a
complimentary roadside assistance program.
This program is separate from the New
Vehicle Limited Warranty.
The service is available:
•
Throughout the life of the vehicle for
original owners.
• For six years or 70,000 mi (110,000 km)
(whichever comes first) for subsequent
owners.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the client's responsibility). •
Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2 gal (8 L)
of gasoline fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within 100 ft (30 m)
of a paved or county maintained road,
no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law shall tow Lincoln
eligible vehicles to the client's selling or
preferred dealer within 100 mi (160 km)
of the disablement location or to the
nearest Lincoln dealer. If a client requests
a tow to a selling or preferred dealer that
is more than
100 mi (160 km) from the
disablement location, the client is
responsible for any mileage costs in
excess of
100 mi (160 km).
• Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle
is operational but the trailer is not, then
the trailer does not qualify for any
roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
United States clients who require roadside
assistance, call 1-800-521-4140 or contact
Roadside Assistance using the Lincoln Way
mobile app.
340
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Roadside Emergencies

If you need to arrange roadside assistance
for yourself, Lincoln Motor Company
reimburses a reasonable amount for towing
to the nearest Lincoln dealership within
100 mi (160 km). To obtain reimbursement
information, United States clients, call
1-800-521-4140. Clients need to submit their
original receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a vehicle
concern, Lincoln Motor Company offers a
complimentary roadside assistance program.
This program is eligible within Canada or the
continental United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, beginning from
the original warranty start date and lasts the
life of the vehicle for the original owner.
Subsequent owners receive coverage that
is concurrent with the 6 years or
70,000 mi
(110,000 km) (whichever occurs first)
powertrain warranty coverage period. Note:
Canadian roadside coverage and
benefits may differ from the U.S. coverage.
For complete program coverage details,
review your warranty guide, contact your
dealer, call us in Canada at 1-800-387-9333,
or visit our website at
www.lincolncanada.com.
If you purchased your vehicle in Canada and
require roadside assistance, please call
1-800-387-9333 or contact Roadside
Assistance using the Lincoln Way mobile
app.
Note: For quick reference, complete the
roadside assistance identification card found
in the glove compartment of your vehicle
and place it in your wallet.
HAZARD FLASHERS
Note: The hazard flashers operate when the
ignition is in any position, or if the key is not
in the ignition. If used when the vehicle is not
running, the battery loses charge. As a result,
there may be insufficient power to restart
your vehicle. The flasher control is on the
instrument panel. Use your hazard
flashers when your vehicle is
creating a safety hazard for other motorists.
• Press the flasher control and all front and
rear direction indicators flash.
• Press the button again to switch them off.
FUEL SHUTOFF WARNING:
If your vehicle has been
involved in a crash, have the fuel system
checked. Failure to follow this instruction
could result in fire, personal injury or death.
Note: When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that various systems are safe to restart.
Once the vehicle determines the systems
are safe, then the vehicle allows you to
restart.
Note: In the event that your vehicle does not
restart after your third attempt, contact a
qualified technician.
341
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Roadside Emergencies

TRANSPORTING THE VEHICLE If you need to tow your vehicle, contact a
professional towing service or, if you are a
member of a roadside assistance program,
your roadside assistance service provider.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. We do
not approve a slingbelt towing procedure. If
you tow your vehicle incorrectly, or by any
other means, vehicle damage may occur.
We produce a towing manual for all
authorized tow truck operators. Have your
tow truck operator refer to this manual for
proper hook-up and towing procedures for
your vehicle.
We recommend towing a four-wheel drive
vehicle with all wheels off the ground, such
as using a wheel lift and dollies or flatbed
equipment.
We recommend towing a rear-wheel drive
vehicle with the rear wheels on a tow dolly
when towing your vehicle from the front
using wheel lift equipment. This prevents
damage to the transmission.
We recommend towing a rear-wheel drive
vehicle with the front wheels on a tow dolly
when towing your vehicle from the rear using
wheel lift equipment. This prevents damage
to the front fascia.
TOWING POINTS - 4WD
WARNING: Switch the ignition off
before removing the recovery hook. Failure
to do so could result in personal injury. WARNING:
The recovery hook can
become hot. Let the recovery hook cool
down before removing it. Failure to do so
could result in personal injury.
Your vehicle comes with frame-mounted
front recovery hooks. These hooks should
never have a load applied to them greater
than the gross vehicle weight rating of your
vehicle.
345
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Roadside EmergenciesE143886

Dissimilar Spare Wheel and Tire
Assembly Information
WARNING: Failure to follow these
guidelines could result in an increased risk
of loss of vehicle control, injury or death.
If you have a dissimilar spare wheel and tire,
then it is intended for temporary use only.
This means that if you need to use it, you
should replace it as soon as possible with a
road wheel and tire assembly that is the
same size and type as the road tires and
wheels that were originally provided. If the
dissimilar spare tire or wheel is damaged, it
should be replaced rather than repaired.
A dissimilar spare wheel and tire assembly
is defined as a spare wheel and tire assembly
that is different in brand, size or appearance
from the road tires and wheels.
Full-size dissimilar spare When driving with the full-size dissimilar
spare wheel and tire assembly, do not:
•
Exceed
70 mph (113 km/h).
• Use more than one dissimilar spare
wheel and tire assembly at a time.
• Use snow chains on the end of the
vehicle with the dissimilar spare wheel
and tire assembly.
When driving with the full-size dissimilar
spare wheel and tire assembly, it is
recommended that you do not:
• Exceed
50 mph (80 km/h) in 4WD.
• Engage 4WD unless the vehicle is
stationary.
• Use 4WD on dry pavement.
The usage of a full-size dissimilar spare
wheel and tire assembly can lead to
impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise. •
Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• Four-wheel driving capability.
When driving with the full-size dissimilar
spare wheel and tire assembly additional
caution should be given to:
• Towing a trailer.
• Driving vehicles equipped with a camper
body.
• Driving vehicles with a load on the cargo
rack.
Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly and
seek service as soon as possible.
Location of the Spare Tire and Tools
The spare tire is located under the vehicle,
just forward of the rear bumper. The jack,
swivel wrench and lug wrench are in the
following locations:
427
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Wheels and Tires

Rear jacking point
Stowing the Flat or Spare Tire
1.
Lay the tire on the ground, near the rear
of the vehicle, with the valve stem side
facing up. 2. Slide the wheel partially under the
vehicle and install the retainer through
the wheel center. You may have to
remove the wheel center cap prior to
pushing the retainer through the center
of the wheel. To remove the center cap,
press it off with the jack tool from the
inner side of the wheel. Pull on the cable
to align the components at the end of the
cable.
3. Using the swivel wrench, insert it through
the access hole behind the third row seat
and engage the winch.
4. Turn the swivel wrench clockwise until the tire is raised to its stowed position
underneath the vehicle. The wrench
becomes harder to turn and the spare
tire winch ratchets or slips when the tire
is raised to maximum tightness. A clicking
sound can be heard from the winch
indicating that the tire is properly stowed.
5. Carefully place all tools back into the tool
kit bag.
6. Reinstall the tool kit bag on the jack and
tighten the straps.
432
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201907, Second-Printing Wheels and TiresE325274 E325281