ad blue LINCOLN NAVIGATOR 2021 Owner's Manual

Possible Cause and Resolution
Symptom
–Incorrect device settings.
•Make sure that your device does not have an auto-install program or active \
security
settings.
• Check that your device is not set only to charge.
– Device lock screen enabled.
•Unlock your device before connecting it.
The system does not recognize my device. –Device limitation.
•Do not leave your device in your vehicle during very hot or very cold we\
ather condi-
tions.
– Cable connection issue.
•Correctly connect the cable to your device and the vehicle USB port.
– Incompatible cable.
•Use the cable recommended by the manufacturer of your device.
The system does not understand the name of
a track or artist. –
Device limitation. Bluetooth does not support voice commands.
•Connect your device to a USB port.
• If you have an iOS device, press and hold the voice control button on the steering
wheel to use Siri to play specific tracks.
520
Navigator (TB9) Canada/United States of America, enUSA, First-Printing SYNC™ 3

Possible Cause and Resolution
Symptom
I cannot stream audio from my Bluetooth
device. –
Incompatible device.
•Check the compatibility of your device on our website.
– Device not connected.
•Pair your device. See Phone (page 502).
– Media player not running.
•Start the media player on your device.
The system does not recognize the music on
my device. –
Missing or incorrect audio file metadata, for example artist, song title\
, album or genre.
•Repair the files on your device.
– Corrupt files.
•Repair the files on your device.
– Copyright protected files.
•Use a device that contains files that are not copyright protected.
– Unsupported file format.
•Repair or convert the files to a supported format.
See Entertainment (page 487).
– Device indexing required.
•Re-index your device.
See Settings (page 515).
– Device lock screen enabled.
•Unlock your device before connecting it.
521
Navigator (TB9) Canada/United States of America, enUSA, First-Printing SYNC™ 3

Phone
Possible Cause and Resolution
Symptom
During a call, I can hear excessive background
noise. –
Incorrect cell phone settings.
•Check and adjust the audio settings on your cell phone. Refer to your cell phone's
user manual.
– Cell phone malfunction.
•Switch your cell phone and Bluetooth on and off and try again.
– Cell phone microphone muted.
•Unmute your cell phone microphone.
During a call, I can hear the other person but
they cannot hear me.
During a call, I cannot hear the other person
and they cannot hear me.
–
System restart required.
•Restart the system. Switch the ignition off and open the door. Close the door and lock
the vehicle. Wait until the touchscreen is off and any illuminated USB ports are not
illuminated. Unlock the vehicle, switch the ignition on and try again.
I cannot download phonebook. –Incompatible cell phone.
•Check the compatibility of your cell phone on our website.
– Incorrect cell phone settings.
•Allow the system to retrieve contacts from your cell phone. Refer to your cell phone's
user manual.
523
Navigator (TB9) Canada/United States of America, enUSA, First-Printing SYNC™ 3

Apps
Possible Cause and Resolution
Symptom
The system cannot find any apps. –Incompatible device.
•You will need an Android device with OS 4.3 or higher or an iOS device wi\
th iOS 8.0
or higher. Pair and connect your Android device to find AppLink compatible apps.
Connect your iOS device to a USB port or pair and connect using Bluetoot\
h.
I have a compatible device and it is correctly
connected but the system still cannot find any
apps. –
AppLink compatible apps not installed on your device.
•Download and install the latest version of the app.
– AppLink compatible apps not running on your device.
•Start the apps to allow the system to find them and make sure you sign in to any apps
if required.
– Incorrect app settings.
•Check and adjust the app settings on your device and allow SYNC to access the app
if required.
I have a compatible device, it is correctly
connected and my apps are running but the
system still cannot find any apps. –
Apps failed to fully close.
•Restart the apps and try again.
• If you have an Android device with apps that have an exit or quit option\
, use this and
then restart the apps. Alternatively, use the force stop option in the settings menu on
your device.
• If you have an iOS device with iOS 7.0 or higher, tap the home button on your device
twice and then swipe the app upward to close it.
527
Navigator (TB9) Canada/United States of America, enUSA, First-Printing SYNC™ 3

Possible Cause and Resolution
Symptom
I have an Android device that is correctly
connected, I have restarted my apps and they
are running but the system still cannot find
them. –
An issue on some older versions of the Android operating system could re\
sult in apps
not being found.
•Switch Bluetooth off and on again to force the system to reconnect to you\
r device.
I have an iOS device that is correctly
connected, I have restarted my apps and they
are running but the system still cannot find
them. –
Cable connection issue.
•Disconnect the cable from your device, wait for a moment and then connect it again
to force the system to reconnect to your device.
I have an Android device running a media app
which the system has found but I cannot hear
the sound or the sound is very quiet. –
Device volume is low.
•Turn the volume up on your device.
I have an Android device running a number
of compatible apps but the system cannot find
all of them. –
Device limitation. Some Android devices have a limited number of Bluetoo\
th ports that
apps can use to connect. If you have more apps running on your device th\
an the number
of available Bluetooth ports, the system cannot find all of them.
•Close some of the apps to allow the system to find those that you want t\
o use.
528
Navigator (TB9) Canada/United States of America, enUSA, First-Printing SYNC™ 3

ELECTROMAGNETIC
COMPATIBILITY
WARNING: Do not place objects or
mount equipment on or near the airbag
cover, on the side of the front or rear
seatbacks, or in areas that may come into
contact with a deploying airbag. Failure to
follow these instructions may increase the
risk of personal injury in the event of a
crash. WARNING:
Do not fasten antenna
cables to vehicle wiring, fuel pipes and
brake pipes. WARNING: Keep antenna and power
cables at least
4 in (10 cm) from any
electronic modules and airbags.
Note: We test and certify your vehicle to
meet electromagnetic compatibility
legislation. It is your responsibility to make
sure that any equipment an authorized
dealer installs on your vehicle complies with
applicable local legislation and other
requirements. Installation of some
aftermarket electronic devices could
degrade the performance of vehicle
functions, which use radio frequency signals
such as broadcast radio receiver, tire
pressure monitoring system, push button
start, Bluetooth connectivity or satellite
navigation. Note:
Any radio frequency transmitter
equipment in your vehicle (such as cellular
telephones and amateur radio transmitters)
must keep to the parameters in the following
illustrations and table. We do not provide
any other special provisions or conditions
for installations or use.
584
Navigator (TB9) Canada/United States of America, enUSA, First-Printing Appendices

Vehicles With SYNC..............................................15
Daytime Running Lamps - Vehicles With: Configurable Daytime Running
Lamps.............................................................112
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL)................112
Declaration of Conformity - Vehicles With: SYNC 3
.........................................................620
Radio Frequency Statement...........................620
Digital Radio
..................................................465
HD Radio Reception and Station
Troubleshooting.............................................466
Direction Indicators
........................................114
Lane Change.........................................................114
Doors and Locks.............................................84
Drive Mode Control.....................................303 Lincoln Drive Modes..........................................303
Driver Alert
......................................................281
Using Driver Alert...............................................282
Driver and Passenger Airbags....................58 Children and Airbags...........................................59
Proper Driver and Front Passenger Seating
Adjustment.........................................................59
Driving Aids....................................................281
Driving Hints...................................................341
Driving Through Water................................342 DRL
See: Daytime Running Lamps - Vehicles With:
Configurable Daytime Running Lamps......112
See: Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL).....................112
E
Economical Driving
.......................................341
Electric Parking Brake.................................242
Applying the Electric Parking Brake..............242
Automatically Releasing the Electric Parking
Brake.................................................................243
Manually Releasing the Electric Parking Brake.................................................................243
Releasing the Electric Parking Brake if the Vehicle Battery is Running Out of
Charge..............................................................243
Electromagnetic Compatibility..................584
Emergency Call Limitations.........................68
Emergency Call Requirements
....................67
Emission Law.................................................223 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance............224
Tampering With a Noise Control System..............................................................223 End User License Agreement...................589
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ....................................589
Engine Block Heater
....................................210
Using the Engine Block Heater........................211
Engine Coolant Check................................383 Adding Coolant...................................................384
Coolant Change..................................................386
Engine Coolant Temperature
Management...................................................387
Fail-Safe Cooling................................................386
Recycled Coolant...............................................385
Severe Climates.................................................385
Engine Emission Control............................223
Engine Immobilizer See: Passive Anti-Theft System........................
95
Engine Oil Check.........................................380 Adding Engine Oil...............................................381
Engine Oil Dipstick......................................380
Engine Specifications
..................................438
Drivebelt Routing................................................438
Entertainment................................................487 AM/FM Radio.......................................................488
Apps.......................................................................499
Bluetooth Stereo or USB..................................497
CD........................................................................\
..496
HD Radio ™ Information (If Available)..............492
SiriusXM® Satellite Radio (If Activated).........488
625
Navigator (TB9) Canada/United States of America, enUSA, First-Printing Index

Vehicles Sold in the United States: Using
Roadside Assistance.....................................344
Roadside Emergencies...............................344
Roof Racks and Load Carriers..................308 Adjusting the Crossbar.....................................309
Maximum Recommended Load Amounts...........................................................309
Running-In See: Breaking-In.................................................342
Running Out of Fuel......................................217 Adding Fuel From a Portable Fuel
Container...........................................................217
Filling a Portable Fuel Container.....................217
S
Safety Canopy™...............................................63
Safety Precautions
........................................215
Satellite Radio...............................................468
Satellite Radio Electronic Serial Number
(ESN)..................................................................469
Satellite Radio Reception Factors..................468
SiriusXM Satellite Radio Service....................469
Troubleshooting..................................................470
Scheduled Maintenance
............................539
Seatbelt Extensions.......................................55
Seatbelt Height Adjustment.........................51 Seatbelt Reminder
..........................................52
Front Seats.............................................................52
Seatbelt Monitor...................................................52
Seatbelt Status......................................................53
Seatbelts...........................................................45 Principle of Operation..........................................45
Seatbelt Warning Lamp and Indicator Chime...............................................................51
Conditions of operation......................................52
Seats.................................................................174
Security.............................................................95
Settings
............................................................515
911 Assist................................................................515
Ambient Lighting.................................................516
Audio......................................................................515
Automatic Updates.............................................515
Bluetooth...............................................................515
Charge Settings...................................................515
Clock.......................................................................515
Display...................................................................515
Driver Assist..........................................................515
General..................................................................515
Lincoln Way...........................................................515
Message Center..................................................516
Mobile Apps..........................................................515
Multi Contour Seats............................................516
Navigation.............................................................515
Personal Profiles..................................................516 Phone.....................................................................515
Seats.......................................................................516
Sound.....................................................................515
Valet Mode............................................................516
Vehicle...................................................................515
Voice Control........................................................515
Setting the Cruise Control Speed
............272
Changing the Set Speed..................................272
Side Airbags
.....................................................62
Side Sensing System..................................256 Object Distance Indicator.................................257
Sitting in the Correct Position.....................174
Snow Chains See: Using Snow Chains..................................423
Spare Wheel See: Changing a Road Wheel.........................
429
Special Notices.................................................17 New Vehicle Limited Warranty...........................
17
Notice to Owners of Pickup Trucks and Utility Type Vehicles.....................................................18
On Board Diagnostics Data Link Connector...........................................................18
Special Instructions...............................................17
Using Your Vehicle as an Ambulance..............18
Using Your Vehicle With a Snowplow..............18
Special Operating Conditions Scheduled Maintenance...............................................547
Exceptions............................................................550
632
Navigator (TB9) Canada/United States of America, enUSA, First-Printing Index

Speed Control
See: Cruise Control............................................272
Stability Control............................................248 Principle of Operation.......................................248
Starting a Gasoline Engine........................208 Automatic Engine Shutdown..........................209
Failure to Start.....................................................209
Guarding Against Exhaust Fumes..................210
Important Ventilating Information...................210
Stopping the Engine When Your Vehicle is Moving...............................................................210
Stopping the Engine When Your Vehicle is Stationary..........................................................210
Starting and Stopping the Engine............207 General Information...........................................207
Steering...........................................................297 Adaptive Learning..............................................297
Electric Power Steering.....................................297
Steering Wheel...............................................101
Storage Compartments
..............................205
Sunroof See: Moonroof.....................................................124
Sun Visors.......................................................124 Illuminated Vanity Mirror....................................124
Supplementary Restraints System.............57 Principle of Operation..........................................57 Switching Automatic High Beam Control
On and Off
.....................................................117
Activating the Automatic High Beam
Control
................................................................117
Switching Cruise Control On and Off..................................................................272
Switching Cruise Control Off...........................272
Switching Cruise Control On...........................272
Switching Rear Occupant Alert System On and Off
..........................................................196
Semiannual Reminder........................................196
Symbols Glossary..............................................9
SYNC™ 3
..........................................................473
General Information...........................................473
SYNC™ 3 Troubleshooting...........................517 Additional Information and Assistance.........533
Apps.......................................................................527
Navigation............................................................526
Personal Profiles..................................................531
Phone....................................................................523
Resetting the System........................................533
USB and Bluetooth Audio.................................519
Voice Recognition...............................................517
Wi-Fi Connectivity..............................................529 T
Technical Specifications
See: Capacities and Specifications...............
438
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)..........................353
Tire Care
.........................................................409
Glossary of Tire Terminology...........................410
Information About Uniform Tire Quality
Grading.............................................................409
Information Contained on the Tire Sidewall..............................................................411
Temperature A B C.............................................410
Traction AA A B C................................................410
Treadwear.............................................................410
Tire Pressure Monitoring System
.............424
Changing Tires With a Tire Pressure
Monitoring System........................................
426
Understanding Your Tire Pressure Monitoring System .............................................................426
Tires See: Wheels and Tires......................................407
Toll Reader
......................................................123
Installing the Toll Reader...................................123
Towing a Trailer
..............................................315
Load Placement...................................................315
Towing Points................................................349
633
Navigator (TB9) Canada/United States of America, enUSA, First-Printing Index