remote control LINCOLN NAVIGATOR 2021 Service Manual

Possible Cause and Solution
Symptom
You did not create a personal profile.
My profile will not recall. Personal Profiles is turned off.
The profile you requested is already active.
You did not link the memory button you are using to a profile.
You did not link the remote control you are using to a profile.
You are using the wrong remote control.
You are pressing a button other than the unlock or remote start on a link\
ed remote control.
You deleted the personal profile.
You switched the personal profiles off.
My preset positions recall, but my profile does
not.
The vehicle is in motion.
My profile recalls but my preset positions do
not. The preset positions are the same as the guest or previously active prof\
ile.
Unlink and relink your remote control in the Personal Profiles menu. You may need to see
your authorized dealer.
I lost a remote control.
You erased and reprogrammed the remote controls. This could happen if you\
let a dealership
add a new remote control to replace a lost one.
I lost all profiles.
Someone performed a master reset without your knowledge.
532
Navigator (TB9) Canada/United States of America, enUSA, First-Printing SYNC™ 3

Keys and Remote Controls
Argentina Brazil Djibouti
Ghana
563
Navigator (TB9) Canada/United States of America, enUSA, First-Printing Customer InformationE340316 E339844 02445-16-0182102445-16-01821E340121 E343017 E340317

Hill Start Assist.....................................................148
Keys and Intelligent Access..............................148
Lane Keeping System........................................149
Maintenance.........................................................150
MyKey......................................................................151
Off Road.................................................................152
Park Aid..................................................................153
Park Brake.............................................................153
Power Steering....................................................154
Pre-Collision Assist.............................................155
Pro Trailer Backup Assist™................................155
Remote Start.........................................................156
Seats.......................................................................157
Stability Control....................................................157
Starting System ...................................................158
Tire Pressure Monitoring System....................158
Trailer......................................................................159
Transmission.........................................................160
Installing Child Restraints.............................26 Child Seats.............................................................26
Combining Seatbelt and LATCH Lower
Anchors for Attaching Child Safety
Seats....................................................................34
Using Lap and Shoulder Belts...........................26
Using Lower Anchors and Tethers for CHildren (LATCH).............................................32
Using Tether Straps..............................................34 Installing the Vehicle Identification
Card...............................................................454
Instrument Cluster.........................................127
Instrument Lighting Dimmer........................112
Instrument Panel
..............................................21
Interior Air Quality.........................................173
Interior Lamps
.................................................114
Front Interior Lamp..............................................115
Rear Interior Lamps..............................................115
Interior Mirror
.................................................122
Auto-Dimming Mirror..........................................123
Introduction.........................................................9
J
Jump Starting the Vehicle..........................346 Connecting the Jumper Cables......................347
Jump Starting.......................................................347
Preparing Your Vehicle.....................................346
Removing the Jumper Cables.........................348
K
Keyless Entry
....................................................88
Displaying the Factory-Set Code.....................90
Locking and Unlocking.......................................89
SECURICODE™ KEYLESS ENTRY
KEYPAD..............................................................88 Keyless Starting............................................207
Switching the Ignition On.................................207
Keys and Remote Controls
..........................69
L
Lane Keeping System.................................282 Switching the System On and Off..................283
System Display...................................................285
System Settings..................................................284
Troubleshooting.................................................286
Liftgate................................................................91
Liftgate Window
.............................................125
Opening the Liftgate Window..........................125
Lighting Control..............................................110 Flashing the Headlamp High Beam.................111
Headlamp High Beam..........................................111
Lighting.............................................................110 General Information.............................................110
Limited Slip Differential..............................240 Spare Tire.............................................................240
Trailer Towing......................................................240
Lincoln Automotive Financial Services......16
Lincoln Protect..............................................536 Lincoln Protect (CANADA ONLY)....................537
Lincoln Protect Extended Service Plans (U.S.
Only)..................................................................536
628
Navigator (TB9) Canada/United States of America, enUSA, First-Printing Index

Load Carriers
See: Roof Racks and Load Carriers...............308
Load Carrying................................................305
Load Limit.......................................................309
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles.............................................................314
Vehicle Loading - with and without a Trailer................................................................309
Locating the Cabin Air Filter.......................173
Locating the Power Outlet..........................201
Locating the Wireless Accessory Charger........................................................204
Locking and Unlocking..................................84 Activating Intelligent Access.............................85
Approach Detection Illumination......................
88
Autolock..................................................................87
Battery Saver.........................................................88
Illuminated Entry...................................................88
Illuminated Exit......................................................88
Locking and Unlocking the Doors with the Key Blade............................................................87
Power Door Locks................................................84
Remote Control.....................................................84
Smart Unlocks for Intelligent Access Keys......................................................................87
Lug Nuts See: Changing a Road Wheel.........................
429 M
Maintenance..................................................377
General Information...........................................377
Memory Function..........................................183 Driver Seat Memory............................................183
Easy Entry and Exit Feature..............................184
Passenger Seat Memory...................................184
Personal Profiles..................................................185
Saving a PreSet Position...................................183
Message Center See: Information Displays..................................134
Mirrors See: Windows and Mirrors.................................119
Mobile Communications Equipment..........18
Moonroof.........................................................124 Bounce-Back........................................................125
Opening and Closing the Moonroof..............125
Motorcraft Parts............................................439
MyKey – Troubleshooting
............................82
MyKey™..............................................................79 Principle of Operation..........................................79
N
Navigation......................................................504 Changing the Format of the Map...................508
cityseeker..............................................................510 Michelin Travel Guide..........................................511
Navigation Map Accuracy and Updates.........511
Route Guidance..................................................508
Setting a Destination.........................................506
SiriusXM Traffic and Travel Link........................511
Zoom.....................................................................508
Normal Scheduled Maintenance
..............543
Intelligent Oil-Life Monitor................................543
Normal Maintenance Intervals........................
545
O
Oil Change Indicator Reset.........................381
Oil Check See: Engine Oil Check......................................380
Opening and Closing the Hood................377
Ordering Additional Owner's Literature......................................................357
Obtaining a French Owner’ s Manual.............357
Overhead Console
......................................205
Overriding Automatic High Beam Control
............................................................118
P
Parking Aids
....................................................251
Principle of Operation........................................251
629
Navigator (TB9) Canada/United States of America, enUSA, First-Printing Index

Passive Anti-Theft System............................95
SecuriLock™............................................................95
PATS See: Passive Anti-Theft System........................95
Perchlorate........................................................16
Personal Safety System ™
..............................56
How Does the Personal Safety System
Work?..................................................................56
Phone as a Key Limitations
..........................75
Phone as a Key................................................75 Phone as a Key – Troubleshooting...................77
Phone as a Key – Troubleshooting............77 Phone as a Key – Frequently Asked
Questions............................................................77
Phone..............................................................502 Android Auto.......................................................504
Apple CarPlay.....................................................504
Pairing Your Cell Phone for the First
Time..................................................................502
Text Messaging...................................................503
Using Your Cell Phone......................................503
Post-Crash Alert System.............................348
Power Door Locks See: Locking and Unlocking..............................84
Power Liftgate
..................................................91
Obstacle Detection..............................................93
Opening and Closing the Liftgate.....................91
Setting the Liftgate Open Height.....................93 Stopping the Liftgate Movement......................92
Switching the Power Liftgate On or Off..........93
Using the Hands-Free Liftgate..........................93
Power Outlet Indicators
..............................202
Power Outlet..................................................201
Power Outlet Precautions...........................201
Power Running Boards
.................................99
Power Seats....................................................179
Adjusting the Lumbar Support..........................181
Adjusting the Multi-Contour Front Seats With
Active Motion ...................................................181
Power Steering Fluid Check.....................390
Power Windows
..............................................119
Accessory Delay..................................................120
Bounce-Back.........................................................119
One-Touch Down.................................................119
One-Touch Up.......................................................119
Window Lock........................................................120
Pre-Collision Assist......................................298 Adjusting the Pre-Collision Assist
Settings............................................................300
Blocked Sensors................................................300
Distance Indication and Alert..........................299
Using the Pre-Collision Assist System..........
298
Programming Your Phone.............................75 Resetting Phone as a Key...................................75
Protecting the Environment.........................20 Puncture
See: Changing a Road Wheel.........................
429
R
Radio Frequency Certification Labels............................................................551
Blind Spot Information System Sensors........
551
Body Control Module........................................555
Cruise Control Module......................................
558
Garage Door Opener........................................562
Keys and Remote Controls..............................563
Radio Transceiver Module...............................567
SYNC.....................................................................570
Tire Pressure Monitoring System Sensors.............................................................575
Wireless Accessory Charging Module..........579
Rear Axle
........................................................240
Rear Occupant Alert System Audible Warnings.......................................................196
Rear Occupant Alert System Indicators......................................................196
Rear Occupant Alert System Limitations....................................................195
Rear Occupant Alert System Precautions..................................................195
Rear Occupant Alert System
......................195
630
Navigator (TB9) Canada/United States of America, enUSA, First-Printing Index

Rear Parking Aid...........................................252
Object Distance Indicator................................253
Rear Passenger Climate Controls.............169 Directing Air to the Rear Console Air
Vents..................................................................169
Directing Air to the Rear Footwell Air Vents..................................................................170
Rear Climate Control Lock Indicator..............170
Setting the Rear Blower Motor Speed...........170
Setting the Rear Temperature..........................170
Switching Rear Auto Mode On........................
170
Switching the Rear Climate Control On and Off........................................................................\
171
Switching the Rear Heated Seats On and Off........................................................................\
171
Switching the Rear Ventilated Seats On and Off........................................................................\
171
Rear Seats
.......................................................187
Adjusting the Manual Second Row Outermost
Seats for Easy Entry.......................................187
Adjusting the Power Second Row Outermost Seats for Easy Entry.......................................188
Adjusting the Second Row Center Seat.......190
Adjusting the Second Row Outermost Seats for Easy Exit......................................................189
Folding the Power Rear Seats..........................191
Folding the Second Row Center Seat ..........190 Folding the Second Row Outermost Seats
........................................................................\
.....187
Reclining the Second Row Outermost Seat Backrest............................................................189
Rear Under Floor Storage..........................305 Advanced System: Forward Divider, Cargo
Shelf and Rear Barrier (Bulkhead
Position)............................................................306
Cargo Management System............................305
Rear View Camera.......................................266 Camera Guidelines............................................267
Manual Zoom......................................................268
Obstacle Distance Indicator............................
268
Rear Camera Delay............................................268
Using the Rear View Camera System...........
266
Rear View Camera See: Rear View Camera...................................266
Rear Window Wiper and Washers............108 Rear Window Washer.........................................109
Rear Window Wiper............................................108
Recommended Towing Weights...............327
Reduced Engine Performance
...................341
Refueling.........................................................218 Refueling System Overview.............................218
Refueling System Warning...............................220
Refueling Your Vehicle.......................................219
Remote Control
...............................................69
Car Finder...............................................................72 Intelligent Access Key.........................................69
Memory Feature....................................................74
Remote Start...........................................................73
Replacing the Battery............................................71
Sounding the Panic Alarm..................................72
Using the Key Blade.............................................70
Remote Start
....................................................171
Automatic Settings..............................................172
Heated and Cooled Features...........................172
Last Settings.........................................................172
Repairing Minor Paint Damage.................403
Replacement Parts Recommendation
........17
Collision Repairs.....................................................17
Scheduled Maintenance and Mechanical
Repairs..................................................................17
Warranty on Replacement Parts.........................17
Replacing a Lost Key or Remote Control.............................................................74
Replacing the Cabin Air Filter.....................173
Reporting Safety Defects (Canada Only)..............................................................358
Reporting Safety Defects (U.S. Only)......358
Resuming the Set Speed
............................273
Roadside Assistance...................................344
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................345
Vehicles sold in the United States: Getting Roadside Assistance.....................................344
631
Navigator (TB9) Canada/United States of America, enUSA, First-Printing Index

Towing the Vehicle on Four Wheels........338
Four-wheel-down Towing.................................339
Recreational Towing..........................................338
Towing..............................................................315
Traction Control............................................247 Principle of Operation.......................................247
Trailer Reversing Aids..................................316
Principle of Operation........................................316
Pro Trailer Backup Assist™.................................316
Setting Up Pro Trailer Backup Assist..............317
Troubleshooting ..................................................322
Using Pro Trailer Backup Assist.....................320
Trailer Sway Control
.....................................327
Transfer Case Fluid Check.........................388
Transmission..................................................227
Transporting the Vehicle
............................349
U
Under Hood Overview................................379
Unique Driving Characteristics
..................212
Universal Garage Door Opener................197 HomeLink Wireless Control System...............197
USB Port...........................................................471 Locating the USB Ports.....................................472
Using Adaptive Cruise Control
.................273
Automatic Cancellation.....................................277
Blocked Sensor...................................................279 Canceling the Set Speed..................................277
Changing the Set Speed..................................276
Detection Issues.................................................277
Following a Vehicle............................................275
Following a Vehicle to a Complete
Stop...................................................................275
Hilly Condition Usage........................................277
Overriding the Set Speed................................276
Park Brake Application......................................277
Resuming the Set Speed..................................277
Setting the Adaptive Cruise Speed...............274
Setting the Adaptive Cruise Speed When Your Vehicle is Stationary......................................274
Setting the Gap Distance.................................275
Switching Adaptive Cruise Control Off.........277
Switching Adaptive Cruise Control On.........274
Switching to Normal Cruise Control..............280
System Not Available........................................279
Using Four-Wheel Drive
.............................233
4X4 Indicator Lights...........................................233
4X4 Modes...........................................................233
Driving Off-Road with Truck and Utility
Vehicles............................................................236
How Your Vehicle Differs from Other Vehicles............................................................235
Operating Four-Wheel Drive Vehicles with Spare or Mismatched Tires.........................235 Using Hill Descent Control........................250
Hill Descent Modes...........................................250
Using MyKey With Remote Start Systems..........................................................82
Using Power Running Boards.....................99 Automatic Power Deploy....................................99
Automatic Power Stow........................................99
Bounce-back........................................................100
Enabling and Disabling......................................100
Manual Power Deploy.......................................100
Using Snow Chains
......................................423
Using Stability Control................................249 Stability Control and Traction Control with Roll
Stability Control™ (RSC™)...............................249
Using the Backup Start Passcode..............76 System Lockout.....................................................77
Using the Valet Mode....................................76
Using Traction Control................................247 Switching the System On and Off..................247
System Indicator Lights and Messages........247
Using Voice Recognition............................475 Audio Voice Commands...................................477
Climate Voice Commands................................
478
Mobile App Voice Commands........................484
Navigation Voice Commands...........................481
Phone Voice Commands..................................
479
SiriusXM Traffic and Travel Link Voice Commands......................................................484
634
Navigator (TB9) Canada/United States of America, enUSA, First-Printing Index