MASERATI GRANTURISMO 2020 User Guide

Abbreviations
Some descriptions and terms with
particular meanings are found in this
manual in abbreviated form.
A/CAir-Conditioning System.
ABSAnti-Lock Braking System.
ALCAdaptive Light Control.
ALRAutomatic Locking Retractor.
ASRAnti-Slip Regulation.
BOSBrake Override System.
CANController Area Network.
CCCruise Control.
CRSChild Restraint System.
DRLDaytime Running Lights.
EBDElectronic Brake-force
Distribution.
ECUElectronic Control Unit.
EDREvent Data Recorder.
EPBElectric Parking Brake.
ESCElectronic Stability Control.
ETDEmergency Tensioning
Device.
FTPFlash To Pass.
HBAHydraulic Brake Assistance.
ICEIncrease Control and
Efficiency.LATCHLower Anchors and Tether
for CHildren.
MILMalfunction Indicator Light.
MTC+Maserati Touch Control Plus.
OBDOn Board Diagnostics.
ORCOccupant Restraint
Controller.
RHDRight-Hand Drive.
SBRSeat Belt Reminder.
TFTThin Film Transistor.
TPMSTire Pressure Monitoring
System.
VINVehicle Identification
Number.
Updating
Constant improvements are being
performed to maintain this vehicle's
high level of quality. Therefore, there
may be differences between this
manual and your vehicle.
Maserati reserves the right to carry
out design and functional changes
and to provide updates or
improvements.
This Owner's Manual illustrates and
describes all versions of the current
vehicle model. Therefore, some of the
equipment and accessories in this
publication may not appear on your
vehicle; please only consider the
information related to your vehicle.
All specifications and illustrations
contained in this manual are as of the
Manual publishing date.
NOTE:
The updated version of the on-board
documentation can be consulted by
accessing the section “SERVICES” on
the websitewww.maserati.comor by
using the specific apps developed for
the more common Tablet and
Smartphone.
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Service and Warranty
The information provided in this
manual is limited to instructions and
indications that are strictly required
for vehicle use and proper
maintenance.
By following these instructions
carefully, the vehicle will meet the
owner's satisfaction and best results.
We advise to have all service and
inspections completed only by an
Authorized Maserati Dealer, where
you will find a specially trained staff
and the proper equipment to repair
your vehicle.
Please visit the www.maserati.com to
find the nearestAuthorized Maserati
Dealer.
All features and accessories installed
on the vehicle have been designed by
Maserati engineers and have
successfully passed rigorous tests,
submitted in all conditions of use.
Installing aftermarket components or
accessories not approved by Maserati
may interfere with the vehicle
electronics and compromise driving
safety.
For details and information about the
warranty, please refer to the
“Warranty Card”.AnAuthorized Maserati Dealeris at
your complete disposal for any
information and questions you may
have.
Suggestions for Obtaining
Service for Your Vehicle
Prepare for the Appointment
If warranty work is required, be sure to
have the right papers with you and
take your warranty folder. Not all work
being performed may be covered by
the warranty: therefore discuss
additional charges with the service
manager. It is advisable to keep a
maintenance log of your vehicle’s
service history, as this can often
provide a clue to the current problem.
Prepare a List
Make a written list of your vehicle’s
problems or the specific work you wish
to be performed. If the vehicle has had
an accident or work done that is not
indicated on the maintenance log,
please communicate this to the service
advisor.
Optimize the Requests
If there are a number of items needing
attention, it is advisable to discuss this
with your service advisor to agree on
the order of priorities.
At manyAuthorized Dealers/Service
Centers, it is possible to obtain a
loaner vehicle or a rental vehicle at a
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minimal daily charge. If you need a
rental vehicle, it is advisable to make
these arrangements prior to the visit,
for example when you call to set the
appointment.If You Need Assistance
The manufacturer/Maseratiand its
Authorized Dealersset highest priority
to the client’s satisfaction with the
products and services.
Warranty service must be performed
by anAuthorized Maserati
Dealer/Service Center.
Should there be any issues, please
keep in mind that most matters can be
resolved with the following process.
• If for some reason you are still not
satisfied, please contact the general
manager or owner of the Service
Center, it is their responsibility to
assist you.
• If a Service Center is unable to
resolve the issue, you may contact
Maserati Customer Center.
Any communication to theMaserati
Consumer Affairsshould include the
following information:
• Owner’s name and address.
• Owner’s telephone number (home
and office).
• Maserati Service Center name.
• Vehicle Identification Number (VIN).
• Vehicle delivery date and mileage.Contact:
MASERATI North America, Inc.
250 Sylvan Avenue
Englewood Cliffs
NJ 07632
Phone:
Maserati Customer Care
1-877-MY-MASERATI (877-696-2737) or
1-201-510-2369
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Warranty Information
Please refer to the Warranty booklet,
included in the Owner’s
documentation kit, for the terms and
provisions of Maserati warranties
applicable to this vehicle and market.
Reporting Safety Defects
NHTSA’s Toll-free Auto Safety
Hotline
If you believe that your vehicle has a
defect which could cause a crash,
injury or death, immediately inform
the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Maserati North America, Inc.
If NHTSA receives similar complaints, it
may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However,
NHTSA cannot become involved in
individual problems between you, your
dealer, or Maserati North America, Inc.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153),
go to http://www.safercar.gov; or write
to: Administrator, NHTSA, Washington,
D.C. 20590. You can also obtain other
information about motor vehicle
safety from http://www.safercar.gov.
Reporting safety defects in Canada
If you believe your vehicle has a defect
that could cause a crash or could cause
injury or death, you should
immediately inform Transport Canadain addition to notifying Maserati North
America, Inc.
Transport Canada can be contacted at:
1-800-333-0510
Teletypewriter (TTY): 613 990-4500
Fax: 1-819-994-3372
Mailing Address: Transport Canada -
Road Safety, 80 rue Noël, Gatineau,
(Quebec) J8Z 0A1.
In Canada
If you believe that your vehicle has a
safety defect, contact the Customer
Service Department immediately.
Canadian customers who wish to
report a safety defect to the Canadian
government should contact Transport
Canada, Motor Vehicle Defect
Investigations and Recalls at
1-800-333-0510 or go to
http://www.tc.gc.ca/roadsafety/
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Parts Service
Genuine parts keep the reliability,
comfort and performance of your new
car unchanged throughout its life.
For service and scheduled
maintenance Maserati suggests you to
ask for genuine parts since they are
the result of constant research and
development, reliability test and new
technologies, as well as they are
specifically designed for this vehicle.
WARNING!
California Proposition 65
Operating, servicing and maintaining
a passenger vehicle or off-road vehicle
can expose you to chemicals including
such as, engine exhaust, carbon
monoxide, phthalates and lead, that
which are know to the State of
California to cause cancer and birth
defects or other reproductive harm. To
minimize exposure, avoid breathing
exhaust, do not idle the engine except
as necessary, service your vehicle in a
well-ventilated area and wear gloves
or wash your hands frequently when
servicing your vehicle.
Aftermarket Parts &
Accessories Statement
Modification of the vehicle or
installation of any accessory or
components attached to the vehicle
which alters the original engineering
and/or vehicle operating
specifications, or which result in
damage to the other original
components, electrical interference,
electrical short(s), radio static, water
leaks and wind noise may result in
damage to genuine components,
compromise the safety of the vehicle
and affect the validity of the new car
warranty on the vehicle.
Non-genuine Maserati Parts
Non-genuine Maserati Parts (while
you may elect to use non-genuine
Maserati parts for maintenance or
repair services), Maserati North
America, Inc. is not obligated to pay
for repairs that include non-genuine
Maserati parts or for any damage
resulting from the use of non-genuine
parts.
Maserati will not accept any liability
for any parts and accessories not
approved by Maserati, including
Dealer-installed accessories notdistributed by Maserati North
America, Inc.
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Towing the Vehicle
The vehicle has not been designed,
developed and homologated to be
used as a towing vehicle for other
means (e.g. trailers, campers, etc.) and
nothing can be loaded on the roof;
fitting structures such as bars or
roof-racks may damage the vehicle.
Symbols
There are specific colored plates on or
near some of the components on your
Maserati designed to attract user’s
attention. The related symbols are
important warnings that the user must
follow when using the component
involved.
All symbols reported on the plate and
inside the vehicle, as well as the
component for which the symbols
stand, are summarized in the
following list. These symbols are
divided into categories according to
their meaning.
Danger Symbols
Battery
Corrosive liquid.
Battery
Explosion.
Blower
May start automatically
even with engine off.
Coolant expansion
reservoir
Do not open cap with
engine warm.
Coil - headlights
High voltage.
Belts and pulleys
Moving parts, keep body
and clothing clear.
Air-conditioning lines
High pressure gas, do not
open.
Symbols of Prohibitions and
Compulsory Measures
Battery
Keep away from flames.
Battery
Keep out of children’s
reach.
Heat guards - belts -
pulleys - fans
Do not touch.
Battery
Wear eye protection.
Battery - jack
Refer to the owner manual.
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WARNING!
California Proposition 65
Operating, servicing and maintaining
a passenger vehicle or off-road vehicle
can expose you to chemicals including
such as, engine exhaust, carbon
monoxide, phthalates and lead, that
which are know to the State of
California to cause cancer and birth
defects or other reproductive harm. To
minimize exposure, avoid breathing
exhaust, do not idle the engine except
as necessary, service your vehicle in a
well-ventilated area and wear gloves
or wash your hands frequently when
servicing your vehicle. For more
information go to:
www.P65Warnings.ca.gov/passenger-
vehicle
Warning Symbols
Catalytic converter
Do not park the vehicle
over flammable materials.
Refer to chapter “Pollution
Control Devices” in section
"Driving".
Engine - Engine Oil Filler
Cap
Engine oil. We recommend
you use oil with the
characteristics indicated in
chapter “Refillings” in
section “Features and
Specifications”.
Hydraulic steering
reservoir
Power steering fluid. Do
not exceed max. level. We
recommend you use liquid
with the characteristics
indicated in chapter
“Refillings” in section
“Features and
Specifications”.
Brake fluid reservoir
Brake fluid type DOT 4. Do
not exceed max. level. We
recommend you use fluid
with the characteristics
indicated in chapter
“Refillings” in section
“Features and
Specifications”.
Radiator coolant expansion
reservoir
Use antifreeze liquid for
radiators with the
characteristics indicated in
chapter “Refillings” in
section “Features and
Specifications”.
Windshield washer fluid
reservoir
Windshield washer. We
recommend you use liquid
with the characteristics
indicated in chapter
“Refillings” in section
“Features and
Specifications”.
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Vehicle using lead-free
gasoline
Only “Premium gasoline”
with an AKI (Anti Knock
Index) rating not lower
than 91 (approximately 96
R.O.N.) must be used. Refer
to chapter "Fuel
Requirements" in section
"Driving".
WARNING!
California Proposition 65
Operating, servicing and maintaining
a passenger vehicle or off-road vehicle
can expose you to chemicals including
such as, engine exhaust, carbon
monoxide, phthalates and lead, that
which are know to the State of
California to cause cancer and birth
defects or other reproductive harm. To
minimize exposure, avoid breathing
exhaust, do not idle the engine except
as necessary, service your vehicle in a
well-ventilated area and wear gloves
or wash your hands frequently when
servicing your vehicle. For more
information go to:
www.P65Warnings.ca.gov/passenger-
vehicle
Warnings when driving
Your driving skills will improve with
experience, but be especially careful at
the beginning. Always comply with
local traffic regulations wherever you
drive.
Failure to operate this vehicle correctly
may result in loss of control or a
collision.
Operating this vehicle at excessive
speed or in an altered state or while
intoxicated may result in loss of
control, going off the road, or
overturning. In all these situations a
collision with other vehicles or objects
is more likely to happen with the risk
to cause an accident that may lead to
serious injury.
In case of an accident, failure to use
seat belts causes the driver and
passengers a greater risk of injury or
death.
This Owner's Manual contains
warnings against operating procedures
that could result in a collision or injury
or damage to the environment. It also
contains cautions against procedures
that could damage the vehicle.
If you do not read this manual in its
entirety, you may miss important
information. Consider carefully all
warnings and cautions.WARNING!
•It is the driver’s responsibility to
operate the vehicle in a safe way: if
you are distracted while driving you
can lose control and cause serious
accidents.
•Maserati strongly recommends to
use particular care when operating
the features and tools that may take
the attention off the road.
•Mobile phones, PC, portable audio
device or other features should not
be operated while the vehicle is in
motion. This can be very dangerous
and can cause serious accidents.
•It is very dangerous to send text
messages while driving, do so only
when the vehicle is not moving.
•In some Countries/States the use of
mobile phone when driving is
forbidden: it is the driver’s sole
responsibility to respect local
regulations.
CAUTION!
If battery charge is too low, proper
function of some electric/electronic
components may not be guaranteed. It
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is necessary to recharge the battery in
order to allow all vehicle’s
components and systems to function
correctly.
WARNING!
California Proposition 65
Operating, servicing and maintaining
a passenger vehicle or off-road vehicle
can expose you to chemicals including
such as, engine exhaust, carbon
monoxide, phthalates and lead, that
which are know to the State of
California to cause cancer and birth
defects or other reproductive harm. To
minimize exposure, avoid breathing
exhaust, do not idle the engine except
as necessary, service your vehicle in a
well-ventilated area and wear gloves
or wash your hands frequently when
servicing your vehicle. For more
information go to:
www.P65Warnings.ca.gov/passenger-
vehicle
Maserati Roadside
Assistance Program
(available for USA and
Canada only)
Welcome to Maserati and the benefits
and security of the Maserati Roadside
Assistance Program. Please take a
moment to review the benefits listed
below and available to you through
the Maserati Roadside Assistance
Program.
Emergency Roadside Services
In the event you require Roadside
Assistance, please call 1-888-371-1802,
24 hours a day, 365 days a year. You
will be connected with a Roadside
Assistance representative who will
dispatch a local towing vendor.
Information needed for when
you call
When you call, please be prepared to
provide the following information:
• Your Name.
• Vehicle Identification Number (VIN).
• Location of your vehicle.
• Nature of your call (for example; you
require a tow, vehicle will not start,
out of gas, tire service, etc.).
Summary of Program Benefits
and Services
• Towing of a disabled registered
Maserati vehicle. In the event a
registered vehicle becomes disabled
in connection to a warranty related
concern it will be transported to the
nearestAuthorized Maserati
Dealership. You may request that
the vehicle be taken to a different
Authorized Maserati Dealer, as long
as it is no more than 50 miles further
away from the nearest authorized
dealer (one tow per disablement).
• Battery jump start.
• Flat tire change providing the
vehicle is equipped with a spare tire.
• Fuel delivery (up to 2 gallons).
• Lockout Services.
• Service Loaner Vehicle: For warranty
repairs, your dealer may provide you
with a Maserati Service Loaner
Vehicle (if available) or provide you
with Rental Car allowance: in the
event your vehicle is disabled due to
a warranty related concern, we will
reimburse you up to $50 per day. A
five (5) day or $250 maximum
applies. In order to receive
reimbursement, you must supply the
following information within 20
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days of the rental car transaction to
the address listed below; the original
pre-printed rental car receipt, which
must include your name, address,
telephone number, VIN, rental dates
and the corresponding warranty
repair order.
Maserati Roadside Assistance ATTN:
Maserati Rental Car Claims Dept.
P.O. Box 8140 Ft.
Washington, PA 19034
NOTE:
An authorized licensed driver must be
driving at the time of the disablement.
Items excluded from coverage:
• Parts, labor, tire repair, rental of
towing equipment, storage fees, or
any labor performed at the service
facility.
• Any form of impound towing, or
towing by someone other than a
licensed service station or garage.
• Assistance from a private citizen.NOTE:
Membership is intended to cover
emergencies and is not intended to be
a substitute for proper vehicle
maintenance or repair. Repeated calls
which are considered by Maserati
North America, Inc. Signature Motor
Club, Inc. or Signature Motor Club of
California, Inc. to be excessive may, at
our discretion, result in cancellation of
the membership.
Emergency road service providers are
independent contractors and are not
employees, agents or representatives
of Maserati North America, Inc.
Signature Motor Club, Inc. or
Signature Motor Club of California,
Inc.
Under this Agreement
• You will not be required to pay any
sum for services up to the mileage
limit on towing.
• Your registered Maserati vehicle is
the vehicle covered. The Vehicle
Identification Number (VIN) that
appears on the vehicle represents
your identification number with
Signature Motor Club, Inc. or
Signature Motor Club of California,
Inc.• NEW VEHICLES: Your membership
begins on the date the Registered
Vehicle was originally sold (in service
date) and continues until the
expiration date of the New Car
Limited Warranty or unless
terminated by Maserati North
America, Inc. for cause.
• PRE OWNED VEHICLES: Your
membership begins on the date the
registered vehicle was sold (in service
date) and continues until the
expiration date of the Maserati
Certified Pre-Owned Limited
Warranty or unless terminated by
Maserati North America, Inc for
cause.
Address Inquiries to
General Inquiries:
Maserati Roadside Assistance
P.O. Box 968008
Schaumburg, IL 60173
Rental Car Reimbursements:
Within 20 days of your rental car
transaction, the original pre-printed
rental car receipt, which must include
your name, address, telephone
number, VIN, rental dates and the
corresponding warranty repair order
should be submitted to:
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