18 v MASERATI QUATTROPORTE 2019 User Guide

1 – Introduction Consulting the Manual .................................... 8
Abbreviations ........................................... 9
Updating .............................................. 10
Service and Warranty ..................................... 10
Suggestions for Obtaining Service for Your Vehicle .............. 11
If You Need Assistance .................................... 11
Warranty Information .................................... 12
Reporting Safety Defects .................................. 12
Parts Service ........................................... 13
Aftermarket Parts & Accessories Statement .................... 13
Symbols ............................................... 14
Warnings when Driving ................................... 15
Maserati Roadside Assistance Program
(available for USA and Canada only) ........................ 16
Vehicle Identification Data ................................. 18
7

Consulting the Manual This Manual illustrates maintenance
and useful information related to 3.8
V8 motorization model, indicated as
(3.8 V8 Engine), and 3.0 V6
motorization models, indicated as (3.0
V6 Engine).
For an easy identification of the topics,
this Manual is divided into sections
and chapters: each chapter can have
more paragraphs.
Within the text, important warnings
and notes are also easily identifiable
through icons.
WARNING!
CALIFORNIA proposition 65.
Operating, servicing and maintaining
a passenger vehicle or off-road vehicle
can expose you to chemicals including
such as, engine exhaust, carbon
monoxide, phthalates and lead, that
which are known to the State of
California to cause cancer and birth
defects or other reproductive harm. To
minimize exposure, avoid breathing
exhaust, do not idle the engine except
as necessary, service your vehicle in a
well-ventilated area and wear gloves
or wash your hands frequently when
servicing your vehicle. For more information go to:
www.P65Warnings.ca.gov/passenger-
vehicle
WARNING!
Failure to comply with the instructions
could cause HAZARDOUS SITUATIONS
involving personal and vehicle safety.
ENVIRONMENTAL!
This note indicates the correct
behavior when using the vehicle to
protect the environment.
CAUTION!
Aimed at preventing any damage to
the vehicle and thus hazards involving
the safety of persons.
NOTE:
Additional information regarding
the
subject and/or the operation
described.
• “Left” and “right” in this manual,
always refer to the driving direction.
• All indications and images in this
Manual refer to a vehicle with left-hand drive. On right-hand drive
vehicles, some controls are ordered
differently than shown in the
illustrations.
• If not otherwise specified, the
instrument cluster shown in the
images belongs to the 3.8 V8 model –
however the indications given are
also valid on 3.0 V6 models.Introduction
1
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Abbreviations Some descriptions and terms with
particular meanings are found in this
manual in abbreviated form.
A/C Air-Conditioning system.
ABA Advanced Brake Assist.
ABS Anti-Lock Braking System.
ABSA Active Blind Spot Assist.
ACC Adaptive Cruise Control.
ADAS Advanced Driver Assistance
Systems.
ALR Automatic Locking
Retractor.
AQS Air Quality Sensor.
AT C Automatic Temperature
Control.
AWD All-Wheel Drive.
BAS Brake Assist System.
BSA Blind Spot Assist.
BTO Brake Throttle Override.
CAN Controller Area Network.
CC Cruise Control.
CRS Child Restraint System.
DRL Daytime Running Lights.
EBD Electronic Brake-force
Distribution. ECU Electronic Control Unit.
EDR Event Data Recorder.
EPB Electric Parking Brake.
ESC Electronic Stability Control.
ETC Electronic Throttle Control.
FCW Forward Collision Warning.
HAS Highway Assist.
HSA Hill Start Assist.
HBA Hydraulic Brake Assistance.
I.C.E. Increased Control and
Efficiency.
LATCH Lower Anchors and Tether
for CHildren.
LDW Lane Departure Warning
(LaneSense).
LKA Lane Keeping Assist.
MIL Malfunction Indicator
Light.
MTC+ Maserati Touch Control
Plus.
OBD On Board Diagnostics.
ORC Occupant Restraint
Controller.
PDC Park Distance Control.
PEB Pedestrian Emergency
Braking.
RAB Ready Alert Braking. RCP Rear Cross Path.
RKE Remote Keyless Entry.
SAB Side Air Bag.
SABIC Supplemental Side Air Bag
Inflatable Curtains.
SBR Seat Belt Reminder.
SRS Supplemental Restraint
System.
TCS T raction Control
System.
TFT Thin Film Transistor.
TPMS Tire Pressure Monitoring
System.
TSA Traffic Sign Assist.
VIN Vehicle Identification
Number.Introduction
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Updating Constant improvements are being
performed to maintain this vehicle's
high level of quality. Therefore, there
may be differences between this
manual and your vehicle.
Maserati reserves the right to carry out
design and functional changes and to
provide updates or improvements.
This Owner's Manual illustrates and
describes all versions of the current
vehicle model. Therefore, some of the
equipment and accessories in this
publication may not appear on your
vehicle; please only consider the
information related to your vehicle.
All specifications and illustrations
contained in this manual are as of the
Manual publishing date.
NOTE:
The updated version of the on-board
documentation can be consulted by
accessing the section “Services” on the
website www.maserati.com .Service and Warranty The information provided in this
manual is limited to instructions and
indications that are strictly required
for vehicle use and proper
maintenance.
By following these instructions
carefully, the vehicle will meet the
owner's satisfaction and best results.
We advise to have all service and
inspections completed only by an
Authorized Maserati Dealer , where
you will find a specially trained staff
and the proper equipment to repair
your vehicle.
Please visit the www.maserati.com to
find the nearest Authorized Maserati
Dealer .
All features and accessories installed
on the vehicle have been designed by
Maserati engineers and have
successfully passed rigorous tests,
submitted in all conditions of use.
Installing aftermarket components or
accessories not approved by Maserati
may interfere with the vehicle
electronics and compromise driving
safety and possibly voiding the
warranty coverage.
Nor do the warranties cover the costs
of repairing damage or conditions
caused by any changes to your vehicle that do not comply with Maserati’s
specifications.
An Authorized Maserati Dealer is at
your complete disposal for any
information and questions you may
have.
Introduction
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Suggestions for Obtaining
Service for Your Vehicle Prepare for the Appointment If warranty work is required, be sure
to have the right papers with you and
take your warranty folder. Not all
work being performed may be
covered by the warranty: therefore
discuss additional charges with the
service manager. It is advisable to keep
a maintenance log of your vehicle’s
service history, as this can often
provide a clue to the current problem.
Prepare a List Make a written list of your vehicle’s
problems or the specific work you
wish to be performed. If the vehicle
has had an accident or work done that
is not indicated on the maintenance
log, please communicate this to the
service advisor.
Optimize the Requests If there are a number of items
needing attention, it is advisable to
discuss this with your service advisor to
agree on the order of priorities.
At many Authorized Dealers/Service
Centers , it is possible to obtain a
loaner vehicle or a rental vehicle at a minimal daily charge. If you need a
rental vehicle, it is advisable to make
these arrangements prior to the visit,
for example when you call to set the
appointment.
If You Need Assistance The manufacturer/Maserati and its
Authorized Dealers/Service Network
set highest priority to the client’s
satisfaction with the products and
services.
Warranty service must be performed
by an Authorized Maserati
Dealer/Service Center .
Should there be any issues, please
keep in mind that most matters can be
resolved with the following process.
• If for some reason you are still not
satisfied, please contact the general
manager or owner of the Service
Center, it is their responsibility to
assist you.
• If a Service Center is unable to
resolve the issue, you may contact
Maserati Customer Center .
Any communication to the Maserati
Consumer Affairs should include the
following information:
• Owner’s name and address.
• Owner’s telephone number (home
and office).
• Maserati Service Center name.
• Vehicle Identification Number (VIN).
• Vehicle delivery date and mileage.Introduction
1
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Contact:
MASERATI North America, Inc.
One Chrysler Drive
Auburn Hills,
MI 48326
Phone:
Maserati Customer Care
1-877-MY-MASERATI (877-696-2737) or
1-201-510-2369
Warranty Information Please refer to the Warranty booklet,
included in the Owner’s
documentation kit, for the terms and
provisions of Maserati warranties
applicable to this vehicle and market.
Reporting Safety Defects NHTSA’s Toll-free Auto Safety
Hotline If you believe that your vehicle has a
defect which could cause a crash,
injury or death, immediately inform
the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Maserati North America, Inc.
If NHTSA receives similar complaints, it
may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However,
NHTSA cannot become involved in
individual problems between you, your
dealer, or Maserati North America, Inc.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153),
go to http://www.nhtsa.gov/parents-
and-caregivers; or write to:
Administrator, NHTSA, Washington,
D.C. 20590. You can also obtain other
information about motor vehicle
safety from http://www.nhtsa.gov/
parents-and-caregivers.
Reporting safety defects in Canada
If you believe your vehicle has a defect
that could cause a crash or could cause
injury or death, you shouldIntroduction
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immediately inform Transport Canada
in addition to notifying Maserati
North America, Inc.
Transport Canada can be contacted at:
1-800-333-0510
Teletypewriter (TTY): 613 990-4500
Fax: 1-819-994-3372
Mailing Address: Transport Canada -
Road Safety, 80 rue Noël, Gatineau,
(Quebec) J8Z 0A1.
In Canada If you believe that your vehicle has a
safety defect, contact the Customer
Service Department immediately.
Canadian customers who wish to
report a safety defect to the Canadian
government should contact Transport
Canada, Motor Vehicle Defect
Investigations and Recalls at
1-800-333-0510 or go to
http://www.tc.gc.ca/roadsafety/ Parts Service Genuine Maserati parts keep the
reliability, comfort and performance
of your new car unchanged
throughout its life.
For service and scheduled
maintenance Maserati suggests you to
ask for genuine parts since they are
the result of constant research and
development, reliability test and new
technologies, as well as they are
specifically designed for this vehicle.
Aftermarket Parts &
Accessories Statement Modification of the vehicle or
installation of any accessory or
components attached to the vehicle
which alters the original engineering
and/or vehicle operating
specifications, or which result in
damage to the other original
components, electrical interference,
electrical short(s), radio static, water
leaks and wind noise may result in
damage to genuine components,
compromise the safety of the vehicle
and affect the validity of the new car
warranty on the vehicle.
Non-genuine Maserati Parts Non-genuine Maserati Parts (while
you may elect to use non-genuine
Maserati parts for maintenance or
repair services), Maserati North
America, Inc. is not obligated to pay
for repairs that include non-genuine
Maserati parts or for any damage
resulting from the use of non-genuine
parts. Maserati will not accept any
liability for any parts and accessories
not approved by Maserati, including
Dealer-installed accessories not
distributed by Maserati North
America, Inc.Introduction
1
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Symbols There are specific colored plates on or
near some of the components on your
Maserati designed to attract user’s
attention. Important warnings
concerning all specific devices that the
user must consider, are reported on
the internal hood cover central label
(see “Vehicle Identification Data” in
this section).
All symbols reported on the plate and
inside the vehicle, as well as the
component for which the symbols
stand, are summarized in the
following list. These symbols are
divided into categories according to
their meaning.
Danger Symbols Battery
Corrosive liquid.
Battery
Explosion.
Blower
May start automatically
even with engine off. Coolant expansion
reservoir
Do not open cap with
engine warm.
Coil - headlights
High voltage.
Belts and pulleys
Moving parts, keep body
and clothing clear.
Air-conditioning lines
High pressure gas, do not
open.
Symbols of Prohibitions and
Compulsory Measures Battery
Keep away from flames.
Battery
Keep out of children’s
reach.
Heat guards - belts -
pulleys - fans
Do not touch.
Battery
Wear eye protection. Battery - jack
Refer to the owner manual.
WARNING!
California Proposition 65
Operating, servicing and maintaining
a passenger vehicle or off-road vehicle
can expose you to chemicals including
such as, engine exhaust, carbon
monoxide, phthalates and lead, that
which are known to the State of
California to cause cancer and birth
defects or other reproductive harm. To
minimize exposure, avoid breathing
exhaust, do not idle the engine except
as necessary, service your vehicle in a
well-ventilated area and wear gloves
or wash your hands frequently when
servicing your vehicle. For more
information go to:
www.P65Warnings.ca.gov/passenger-
vehicleIntroduction
1
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Warning Symbols Engine - Engine Oil Filler
Cap
Engine oil. We recommend
using an oil with the
characteristics indicated in
chapter “Refillings” in
section “Features and
Specifications”.
Brake fluid reservoir
Brake fluid type DOT 4. Do
not exceed max. level. We
recommend using a fluid
with the characteristics
indicated in chapter
“Refillings” in section
“Features and
Specifications”.
Radiator coolant expansion
reservoir
Use antifreeze liquid for
radiators. We recommend
using a liquid with the
characteristics indicated in
chapter “Refillings” in
section “Features and
Specifications”. Windshield washer fluid
reservoir
Windshield washer. We
recommend using a liquid
with the characteristics
indicated in chapter
“Refillings” in section
“Features and
Specifications”.
WARNING!
California Proposition 65
Operating, servicing and maintaining
a passenger vehicle or off-road vehicle
can expose you to chemicals including
such as, engine exhaust, carbon
monoxide, phthalates and lead, that
which are known to the State of
California to cause cancer and birth
defects or other reproductive harm. To
minimize exposure, avoid breathing
exhaust, do not idle the engine except
as necessary, service your vehicle in a
well-ventilated area and wear gloves
or wash your hands frequently when
servicing your vehicle. For more
information go to:
www.P65Warnings.ca.gov/passenger-
vehicleWarnings when Driving Always comply with local traffic
regulations wherever you drive.
Failure to operate this vehicle correctly
may result in loss of control or a
collision.
Operating this vehicle at excessive
speed or in an altered state or while
intoxicated may result in loss of
control, going off the road, or
overturning. In all these situations a
collision with other vehicles or objects
is more likely to happen with the risk
to cause an accident that may lead to
serious injury.
In case of an accident, failure to use
seat belts causes the driver and
passengers a greater risk of injury or
death. Use your seat belt at all times.
This Owner's Manual contains
warnings against operating
procedures that could result in a
collision or injury or damage to the
environment. It also contains cautions
against procedures that could damage
the vehicle.
If you do not read this manual in its
entirety, you may miss important
information. Consider carefully all
warnings and cautions.Introduction
1
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WARNING!
• It is the driver’s responsibility to
operate the vehicle in a safe way: if
you are distracted while driving you
can lose control and cause serious
accidents.
• Maserati strongly recommends you
use particular care when operating
the features and tools that may
distract you.
• Mobile phones, PC, portable audio
device or other features operated
while the vehicle is moving can be
very dangerous and can cause
serious accidents, and in some states
is against the law.
• It is very dangerous to send text
messages while driving; do so only
when the vehicle is not moving.
• In some Countries/States the use of
mobile phones when driving is
forbidden: it is the driver’s sole
responsibility to respect local
regulations.
CAUTION!
If battery charge is too low, proper
function of some electric/electronic
components may not be guaranteed. It is necessary to recharge the battery in
order to allow all vehicle’s components
and systems to function correctly.
Maserati Roadside
Assistance Program
(available for USA and
Canada only) Welcome to Maserati and the benefits
and security of the Maserati Roadside
Assistance Program. Please take a
moment to review the benefits listed
below and available to you through
the Maserati Roadside Assistance
Program.
Emergency Roadside Services In the event you require Roadside
Assistance, please call 1-888-371-1802,
24 hours a day, 365 days a year. You
will be connected with a Roadside
Assistance representative who will
dispatch a local towing vendor.
Information needed for when
you call When you call, please be prepared to
provide the following information:
• Your Name.
• Vehicle Identification Number (VIN).
• Location of your vehicle.
• Nature of your call (for example; you
require a tow, vehicle will not start,
out of gas, tire service, etc.).Introduction
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