maintenance MASERATI QUATTROPORTE 2019 Owners Manual

Dear Customer,
Thank you for choosing a Maserati.
This vehicle represents the result of Maserati's great experience in the design and production of sports, touring and
racing vehicles.
With this manual you will acquaint yourself with the equipment and options of your Maserati in order to take advantage
of its full potential.
Before driving your vehicle for the first time, we suggest reading the printed Quick Guide carefully in order to quickly
acquaint with commands and functions of your vehicle. You can consult this Owner's Manual and the Maserati Touch
Control Plus guide directly from the dashboard touchscreen display of your vehicle.
The updated version of the onboard documentation can be consulted by accessing the section “Services” on the website
www.maserati.com.
In a dedicated section of this manual you will also find instructions for basic maintenance procedures, in order to ensure
steady levels of performance, quality and safe driving.
Keep in mind that proper maintenance is an essential factor to help preserve the value of the vehicle over time and
protect the environment.
For “Scheduled Maintenance” or any other operation, contact your Authorized Maserati Dealer : you can trust our
trained technical staff, who is constantly updated and provided with the required equipment in order to ensure that all
service operations are performed properly and reliably.
The Quick guide and other documents contained in onboard documentation kit are integral part of the vehicle and
should always be kept on board.
You can purchase a printed copy of the documents visible on dashboard touchscreen display at your dealer of your
Authorized Maserati Dealer .
2

Introduction
Before Starting
Understanding the Vehicle
Dashboard Instruments and Controls
Driving
In an Emergency
Maintenance and Care
Features and Specifications
Index 1
2
3
4
5
6
7
8
9 5

Consulting the Manual This Manual illustrates maintenance
and useful information related to 3.8
V8 motorization model, indicated as
(3.8 V8 Engine), and 3.0 V6
motorization models, indicated as (3.0
V6 Engine).
For an easy identification of the topics,
this Manual is divided into sections
and chapters: each chapter can have
more paragraphs.
Within the text, important warnings
and notes are also easily identifiable
through icons.
WARNING!
CALIFORNIA proposition 65.
Operating, servicing and maintaining
a passenger vehicle or off-road vehicle
can expose you to chemicals including
such as, engine exhaust, carbon
monoxide, phthalates and lead, that
which are known to the State of
California to cause cancer and birth
defects or other reproductive harm. To
minimize exposure, avoid breathing
exhaust, do not idle the engine except
as necessary, service your vehicle in a
well-ventilated area and wear gloves
or wash your hands frequently when
servicing your vehicle. For more information go to:
www.P65Warnings.ca.gov/passenger-
vehicle
WARNING!
Failure to comply with the instructions
could cause HAZARDOUS SITUATIONS
involving personal and vehicle safety.
ENVIRONMENTAL!
This note indicates the correct
behavior when using the vehicle to
protect the environment.
CAUTION!
Aimed at preventing any damage to
the vehicle and thus hazards involving
the safety of persons.
NOTE:
Additional information regarding
the
subject and/or the operation
described.
• “Left” and “right” in this manual,
always refer to the driving direction.
• All indications and images in this
Manual refer to a vehicle with left-hand drive. On right-hand drive
vehicles, some controls are ordered
differently than shown in the
illustrations.
• If not otherwise specified, the
instrument cluster shown in the
images belongs to the 3.8 V8 model –
however the indications given are
also valid on 3.0 V6 models.Introduction
1
8

Updating Constant improvements are being
performed to maintain this vehicle's
high level of quality. Therefore, there
may be differences between this
manual and your vehicle.
Maserati reserves the right to carry out
design and functional changes and to
provide updates or improvements.
This Owner's Manual illustrates and
describes all versions of the current
vehicle model. Therefore, some of the
equipment and accessories in this
publication may not appear on your
vehicle; please only consider the
information related to your vehicle.
All specifications and illustrations
contained in this manual are as of the
Manual publishing date.
NOTE:
The updated version of the on-board
documentation can be consulted by
accessing the section “Services” on the
website www.maserati.com .Service and Warranty The information provided in this
manual is limited to instructions and
indications that are strictly required
for vehicle use and proper
maintenance.
By following these instructions
carefully, the vehicle will meet the
owner's satisfaction and best results.
We advise to have all service and
inspections completed only by an
Authorized Maserati Dealer , where
you will find a specially trained staff
and the proper equipment to repair
your vehicle.
Please visit the www.maserati.com to
find the nearest Authorized Maserati
Dealer .
All features and accessories installed
on the vehicle have been designed by
Maserati engineers and have
successfully passed rigorous tests,
submitted in all conditions of use.
Installing aftermarket components or
accessories not approved by Maserati
may interfere with the vehicle
electronics and compromise driving
safety and possibly voiding the
warranty coverage.
Nor do the warranties cover the costs
of repairing damage or conditions
caused by any changes to your vehicle that do not comply with Maserati’s
specifications.
An Authorized Maserati Dealer is at
your complete disposal for any
information and questions you may
have.
Introduction
1
10

Suggestions for Obtaining
Service for Your Vehicle Prepare for the Appointment If warranty work is required, be sure
to have the right papers with you and
take your warranty folder. Not all
work being performed may be
covered by the warranty: therefore
discuss additional charges with the
service manager. It is advisable to keep
a maintenance log of your vehicle’s
service history, as this can often
provide a clue to the current problem.
Prepare a List Make a written list of your vehicle’s
problems or the specific work you
wish to be performed. If the vehicle
has had an accident or work done that
is not indicated on the maintenance
log, please communicate this to the
service advisor.
Optimize the Requests If there are a number of items
needing attention, it is advisable to
discuss this with your service advisor to
agree on the order of priorities.
At many Authorized Dealers/Service
Centers , it is possible to obtain a
loaner vehicle or a rental vehicle at a minimal daily charge. If you need a
rental vehicle, it is advisable to make
these arrangements prior to the visit,
for example when you call to set the
appointment.
If You Need Assistance The manufacturer/Maserati and its
Authorized Dealers/Service Network
set highest priority to the client’s
satisfaction with the products and
services.
Warranty service must be performed
by an Authorized Maserati
Dealer/Service Center .
Should there be any issues, please
keep in mind that most matters can be
resolved with the following process.
• If for some reason you are still not
satisfied, please contact the general
manager or owner of the Service
Center, it is their responsibility to
assist you.
• If a Service Center is unable to
resolve the issue, you may contact
Maserati Customer Center .
Any communication to the Maserati
Consumer Affairs should include the
following information:
• Owner’s name and address.
• Owner’s telephone number (home
and office).
• Maserati Service Center name.
• Vehicle Identification Number (VIN).
• Vehicle delivery date and mileage.Introduction
1
11

immediately inform Transport Canada
in addition to notifying Maserati
North America, Inc.
Transport Canada can be contacted at:
1-800-333-0510
Teletypewriter (TTY): 613 990-4500
Fax: 1-819-994-3372
Mailing Address: Transport Canada -
Road Safety, 80 rue Noël, Gatineau,
(Quebec) J8Z 0A1.
In Canada If you believe that your vehicle has a
safety defect, contact the Customer
Service Department immediately.
Canadian customers who wish to
report a safety defect to the Canadian
government should contact Transport
Canada, Motor Vehicle Defect
Investigations and Recalls at
1-800-333-0510 or go to
http://www.tc.gc.ca/roadsafety/ Parts Service Genuine Maserati parts keep the
reliability, comfort and performance
of your new car unchanged
throughout its life.
For service and scheduled
maintenance Maserati suggests you to
ask for genuine parts since they are
the result of constant research and
development, reliability test and new
technologies, as well as they are
specifically designed for this vehicle.
Aftermarket Parts &
Accessories Statement Modification of the vehicle or
installation of any accessory or
components attached to the vehicle
which alters the original engineering
and/or vehicle operating
specifications, or which result in
damage to the other original
components, electrical interference,
electrical short(s), radio static, water
leaks and wind noise may result in
damage to genuine components,
compromise the safety of the vehicle
and affect the validity of the new car
warranty on the vehicle.
Non-genuine Maserati Parts Non-genuine Maserati Parts (while
you may elect to use non-genuine
Maserati parts for maintenance or
repair services), Maserati North
America, Inc. is not obligated to pay
for repairs that include non-genuine
Maserati parts or for any damage
resulting from the use of non-genuine
parts. Maserati will not accept any
liability for any parts and accessories
not approved by Maserati, including
Dealer-installed accessories not
distributed by Maserati North
America, Inc.Introduction
1
13

Summary of Program Benefits
and Services • Towing of a disabled registered
Maserati vehicle. In the event a
registered vehicle becomes disabled
in connection to a warranty related
concern it will be transported to the
nearest Authorized Maserati
Dealership . You may request that
the vehicle be taken to a different
Authorized Maserati Dealer , as long
as it is no more than 50 miles further
away from the nearest authorized
dealer (one tow per disablement).
• Battery jump start.
• Flat tire change providing the
vehicle is equipped with a spare tire.
• Fuel delivery (up to 2 gallons).
• Lockout Services.
• Service Loaner Vehicle: For warranty
repairs, your dealer may provide you
with a Maserati Service Loaner
Vehicle (if available) or provide you
with Rental Car allowance: in the
event your vehicle is disabled due to
a warranty related concern, we will
reimburse you up to $50 per day. A
five (5) day or $250 maximum
applies. In order to receive
reimbursement, you must supply the
following information within 20 days of the rental car transaction to
the address listed below; the original
pre-printed rental car receipt, which
must include your name, address,
telephone number, VIN, rental dates
and the corresponding warranty
repair order.
Maserati Roadside Assistance ATTN:
Maserati Rental Car Claims Dept.
P.O. Box 8140 Ft.
Washington, PA 19034
NOTE:
An authorized licensed driver must be
driving at the time of the disablement.
Items excluded from coverage:
• Parts, labor, tire repair, rental of
towing equipment, storage fees, or
any labor performed at the service
facility.
• Any form of impound towing, or
towing by someone other than a
licensed service station or garage.
• Assistance from a private citizen. NOTE:
Membership is intended to cover
emergencies and is not intended to be
a substitute for proper vehicle
maintenance or repair. Repeated calls
which are considered by Maserati
North America, Inc. Signature Motor
Club, Inc. or Signature Motor Club of
California, Inc. to be excessive may, at
our discretion, result in cancellation of
the membership.
Emergency road service providers are
independent contractors and are not
employees, agents or representatives
of Maserati North America, Inc.
Signature Motor Club, Inc. or
Signature Motor Club of California,
Inc.
Under this Agreement
• You will not be required to pay any
sum for services up to the mileage
limit on towing.
• Your registered Maserati vehicle is
the vehicle covered. The Vehicle
Identification Number (VIN) that
appears on the vehicle represents
your identification number with
Signature Motor Club, Inc. or
Signature Motor Club of California,
Inc.Introduction
1
17

(Continued)
• In the event of a collision, the seat
belts help reduce the possibility of
the vehicle’s occupants being thrown
against the structures of the
passenger compartment or out of
the vehicle.
• The air bags are designed to work
together with the seat belts, not to
substitute them. The front air bags
only deploy in the event of certain
head-on collisions of sufficient
intensity. They may not be activated
if the vehicle rolls over, or in the
event of rear bumps or minor frontal
collisions, or non-frontal collisions.
Using Seat Belt in Automatic
Locking Retractor Mode (ALR) Use the seat belt automatic locking
mode anytime a child safety seat is
installed in a seating position that has
a belt with this feature.
Children under 5 ft (1.50 m) in height,
should be properly buckled up in a
child restraint system.
Automatic Locking Mode Setting
• Buckle the lap and shoulder belt.
• Grasp the shoulder portion and pull
downward until the entire belt is
extracted. • Allow the belt to retract. As the belt
retracts, you will hear a clicking
sound. This indicates the safety belt
is now in the automatic locking
mode.
Automatic Locking Mode Unsetting
Unbuckle the three point seat belt and
allow it to retract completely to
disengage the automatic locking mode
and activate the vehicle emergency
locking mode.
WARNING!
• The belt and retractor assembly must
be checked by an Authorized
Maserati Dealer and must be
replaced if the Automatic Locking
Retractor (ALR) feature or any other
seat belt function is not working
properly.
• Failure to replace the belt and
retractor assembly could increase the
risk of injury in collisions.
Seat Belt Pretensioners The car is equipped with front seat
belt pretensioners, that reduce slack in
the belts in the event of a severe
frontal impact. This guarantees the
perfect adherence of the seat belts to the occupants bodies before the
restraining action begins.
This car is also equipped with a second
pretensioner in the kick plate area. Its
activation is signalled by the
shortening of the metal cable and
curling of its protective sheath.
Pretensioners work for all size
occupant restraint systems, including
the child restraint systems.
NOTE:
To obtain the highest degree of
protection from the action of the
pretensioning device, wear the seat
belt tight to the chest and pelvis.
Pretensioners are triggered by the
Occupant Restraint Controller (ORC). A
pretensioner may be used only once
because it is a pyrotechnic device.
Pretensioners do not require any
maintenance or lubrication: anyBefore Starting
2
64

will determine whether the enhanced
accident response system will have to
perform the following functions:
• cut off fuel to the engine;
• turn hazard lights and interior lights
on as long as the battery has power
or until the ignition switch is turned
off;
• unlock the doors automatically;
• disconnect the battery with a
pyrotechnic charge.
Air Bag Deployment Result
The advanced front air bags are
designed to deflate immediately after
deployment.
If you do have a collision which
deploys the air bags, any or all of the
following may occur:
• The nylon air bag material may
sometimes cause abrasions and/or
skin reddening to the driver and
front passenger as the air bags
deploy and unfold.
• As the air bags deflate, you may see
some smoke-like particles. The
particles are a normal by-product of
the process that generates the
non-toxic gas used for air bag
inflation. These airborne particles
may irritate the skin, eyes, nose, or
throat. If these particles settle on your clothing, follow the garment
manufacturer's instructions for
cleaning. Do not drive your vehicle
after the air bags have deployed. If
you are involved in another collision,
the air bags will not be in place to
protect you.
ENVIRONMENTAL!
Air bag inflation releases a small
amount of powder. This powder is not
harmful to the environment.
WARNING!
California Proposition 65
Operating, servicing and maintaining
a passenger vehicle or off-road vehicle
can expose you to chemicals including
such as, engine exhaust, carbon
monoxide, phthalates and lead, that
which are known to the State of
California to cause cancer and birth
defects or other reproductive harm. To
minimize exposure, avoid breathing
exhaust, do not idle the engine except
as necessary, service your vehicle in a
well-ventilated area and wear gloves
or wash your hands frequently when
servicing your vehicle. For more
information go to: www.P65Warnings.ca.gov/passenger-
vehicle
WARNING!
• Deployed air bags and seat belt
pretensioners cannot protect you in
another collision. Have the air bags,
seat belt pretensioners, and the
front seat belt retractor assemblies
replaced by a Maserati Service
Center. Also, have the Occupant
Restraint Controller (ORC) system
serviced as well.
• Have the air bag checked, serviced
and replaced only by an Authorized
Maserati Dealer.
Air Bag System Maintenance
WARNING!
• Modifications to any part of the air
bag system could cause it to fail;
thus you could be injured if the air
bag system is not there to protect
you. Do not modify the components
or wiring. Do not modify the front
bumper, vehicle body structure, or
add aftermarket side steps or
running boards.Before Starting
2
72

• It is dangerous to try to repair any
part of the air bag system without
the necessary know-how.
• Do not attempt to modify any part
of your air bag system. The air bag
may inflate accidentally or may not
function properly if modifications
are made. Take your vehicle to an
Authorized Maserati Dealer for any
air bag system service. If your seat
including your trim cover and
cushion needs to be serviced in any
way (including removal or
loosening/tightening of seat
attachment bolts), take the vehicle
to an Authorized Maserati Dealer.
• Only Maserati manufacturer
approved seat accessories may be
used. If it is necessary to modify the
air bag system for persons with
disabilities, contact an Authorized
Maserati Dealer.
• If the speedometer, Rev Counter, or
any engine related gauges are not
working, the Occupant Restraint
Controller (ORC) may also be
disabled. The air bags may not be
ready to inflate for your protection.
Promptly check the fuse block for
blown fuses. To identify the air bag
fuse see “Fuse Replacement” in
section "Maintenance and Care". See an Authorized Maserati Dealer if the
fuse does not fix the problem.
Transport of persons with
disability If it is necessary to modify the
advanced air bag system of your
vehicle to accommodate a person with
disabilities, contact an Authorized
Maserati Dealer .
WARNING!
• The advanced air bag system of your
vehicle is not designed to protect
adults with disabilities that require
deactivation of the passenger or
driver air bag.
• If you or another occupant is an
adult with a medical condition that
requires air bag deactivation, please
contact an Authorized Maserati
Dealer. For further information on
disabled driver or passengers see
http://www.safercar.gov.
• As long as the air bag is activated,
persons with disabilities are advised
not to travel in the front seat in
order to avoid the risk of serious
injuries or death, even in minor crashes.
Event Data Recorder (EDR) This vehicle is equipped with an event
data recorder (EDR). The main purpose
of an EDR is to record, in certain crash
or near crash-like situations, such as an
air bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s systems
have performed.
The EDR is designed to record data
related to vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less.
The EDR in this vehicle is designed to
record such data as:
• how various systems in your vehicle
were operating;
• whether or not the driver and
passenger safety belts were
buckled/fastened;
• how far (if at all) the driver was
depressing the accelerator and/or
brake pedal; and
• how fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.Before Starting
2
73