phone MAZDA CX9 2023 Owner's Manual

Phone
Dial Phone Number (You can also use “Dial {Phone Number}”.)
Call History
Call a Contact (You can also use “Call {Contact Name}” and “Call {Contact Name} at
{Number Type}”.)
Redial
*1 : Audio source names other than “USB” can also be used as foll ows:
Bluetooth/AM/FM/Sirius XM/Pandora/USB1 Audio/USB2 Audio/USB1 Vid eo/USB2
Vi d e o
▼ Appendix
Gracenote® Database
When connecting a USB audio device or Bluetooth® audio device to this unit and playing
audio, the unit searches the database stored in the vehicle for the album art. If there is a
match in the vehicle's database compilation to the music being played, the album art is
displayed. The database information stored in this device uses database information in the
Gracenote
® music recognitions service.
SiriusXM Travel Link
®*
CAUTION
ADVISORY ONLY
The weather information is subject to service interruptions and may contain errors or
inaccuracies and consequently should not be re lied upon exclusively. You are urged to check
alternate weather information sources prior to making safety related decisions. You
acknowledge and agree that you shall be solely responsible for use of the information and all
decisions taken with respect thereto. By using this weather service, you release and waive any
claims against Sirius XM Radi o Inc. and Mazda Motor Corporat ion and all of their respective
affiliates with regard to this service.
Interior Features
Mazda Connect [Mazda Connect (Type B)]
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SiriusXM® Satellite Radio*
Products/applications shall display “Call [Appropriate Phone Number] to Enable Services”
for any unsubscribed SiriusXM Data Service(s).
This shall be shown on the same screen as the Radio ID and the service subscription status:
Contact your SiriusXM Representative for the appropriate call c enter phone number.
U.S.A.: 1-877-447-0011
Canada: 1-877-438-9677
SiriusXM
® All Access Subscription
Hopefully, you're already loving SiriusXM in your new Mazda. Bu t don't stop there — you
can also listen on the app and online. All Access is the very b est subscription package –
with the most channels and the m ost flexibility. With All Access, you get every channel
available on your vehicle, plus you can listen on the app, onli ne, and in your home on a
variety of connected devices. — so you can enjoy SiriusXM where ver you are. Here's what's
included:
Over 150 satellite channels to enjoy in your car, coast-to-coas t, 24/7.
All kinds of commercial-free music, plus every major sport, wor ld-class news and the
biggest names in talk & entertainment.
All of our premium programming, including Howard Stern, every NFL, MLB®, and NBA
game, NHL
® games, every NASCAR® race, 24/7 talk channels dedicated to the biggest
leagues, and much more.
All SiriusXM services r equire a subscription, sold separately or as a package by SiriusXM
Radio Inc. (or, in Canada, Siriu sXM Canada Inc.), after any tri al subscription which may be
included with your vehicle purchase or lease. To subscribe afte r your trial subscription, call
1-877-447-0011 (U.S.A.) or 1-877-438-9677 (Canada).
Interior Features
Mazda Connect [Mazda Connect (Type B)]
*Some models.5-47
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NOTE
Apple CarPlay™ is provided by Apple® and its use is subject to your agreement to the
Apple CarPlay™ terms of use, which are included as part of the Apple iOS terms of use.
When using Apple CarPlay™, location, speed, and other vehicle data is transferred to
your iPhone
®. For further details, refer to Apple®’s Privacy Policy.
Android Auto™
CAUTION
 YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF ANDROID AUTO™ (“THE
APPLICATION”) IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY
QUALITY, PERFORMANCE, ACCURACY AND EFFO RT IS WITH YOU TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, AND THAT THE APPLICATION AND INFORMATION ON THE
APPLICATION IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT
WARRANTY OF ANY KIND, AND MAZDA HE REBY DISCLAIMS ALL WARRANTIES AND
CONDITIONS WITH RESPECT TO THE APPLICATION AND INFORMATION ON THE
APPLICATION, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES AND/OR CONDITIO NS OF MERCHANTABILITY, SATISFACTORY
QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AND
NONINFRINGEMENT OF THIRD PARTY RIGHTS.
AS EXAMPLES, AND WITHOUT LIMITATION, MAZDA DISCLAIMS ANY WARRANTY
REGARDING THE ACCURACY OF DATA PROVIDED BY THE APPLICATION, SUCH AS THE
ACCURACY OF DIRECTIONS, ESTIMATED TRAVEL TIME, SPEED LIMITS, ROAD CONDITIONS,
NEWS, WEATHER, TRAFFIC, OR OTHER CONTENT PROVIDED BY GOOGLE, ITS AFFILIATES, OR
THIRD PARTY PROVIDERS; MAZDA DOES NOT GUARANTEE AGAINST LOSS OF APPLICATION
DATA, WHICH MAY BE LOST AT ANY TIME; MAZDA DOES NOT GUARANTEE THAT THE
APPLICATION OR ANY SERVICES PROVIDED TH ROUGH THEM WILL BE PROVIDED AT ALL
TIMES OR THAT ANY OR ALL SERVICES WILL BE AVAILABLE AT ANY PARTICULAR TIME OR
LOCATION. FOR EXAMPLE, SERVICES MAY BE SUSPENDED OR INTERRUPTED WITHOUT
NOTICE FOR REPAIR, MAINTENANCE, SECURITY FIXES, UPDATES, ETC., SERVICES MAY BE
UNAVAILABLE IN YOUR AREA OR LOCATION, ETC.
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IN ADDITION, YOU UNDERSTAND THAT CHANGES IN THIRD PARTY TECHNOLOGY OR
GOVERNMENT REGULATION MAY RENDER THE SERVICES AND/OR APPLICATIONS
OBSOLETE AND/OR UNUSABLE. TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT
SHALL MAZDA OR ITS AFFILIATES BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL,
SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT
LIMITATION, DAMAGES FOR LOSS OF PROFITS, CORRUPTION OR LOSS OF DATA, FAILURE
TO TRANSMIT OR RECEIVE ANY DATA, BUSINESS INTERRUPTION OR ANY OTHER
COMMERCIAL DAMAGES OR LOSSES, ARISING OU T OF OR RELATED TO THE APPLICATION
OR YOUR USE OF OR INABILITY TO USE THE APPLICATION OR INFORMATION ON THE
APPLICATION.
 When using Android Auto™, please avoid di straction and use Android Auto™ responsibly.
Stay fully aware of driving conditions and always obey applicable laws.
NOTE
Android Auto™ is provided by Google and its use is subject to your agreement to the
Android Auto™ terms of use.
When using Android Auto™, location, speed, and other vehicle data is transferred to your
smart phone. For further details, refer to Google Privacy Policy.
Tr a d e m a r k
Pandora®, the Pandora® logo, and the Pandora® trade dress are trademarks or registered
trademarks of Pandora Media, Inc., used with permission.
HD Radio™ and the HD, HD Radio, and “Arc” logos are proprietary trademarks of
iBiquity Digital Corp.
iPhone, iPod touch, iPod nano, Siri and Apple Music are registe red trademarks of Apple
Inc.
Apple CarPlay is trademarks of Apple Inc.
iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is
used under license.
“Made for iPhone” and “Made for iPod” mean that an accessory ha s been designed to
connect specifically to iPhone or iPod, and has been certified by the developer to meet
Apple performance standards. Appl e is not responsible for the operation of this device or
its compliance with safety and regulatory standards.
Please note that the use of this accessory with iPhone or iPod may affect wireless
performance.

Interior Features
Mazda Connect [Mazda Connect (Type B)]
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Made for
iPhone 7 Plus
iPhone 7
iPhone SE
iPhone 6s Plus
iPhone 6s
iPhone 6 Plus
iPhone 6
iPhone 5s
iPhone 5c
iPhone 5
iPhone 4s
iPod touch (6th generation)
iPod touch (5th generation)
iPod nano (7th generation)
Google, Android, Android Auto and other related marks are trademarks of Google LLC.
AudioPilot is a registered trademark of Bose Corporation.
Centerpoint is a registered tr ademark of Bose Corporation.
Windows Media and Microsoft are registered trademarks of Micros oft Corporation U.S.
in the United States a nd other countries.
This product is protected by cert ain intellectual property rights of Microsoft Corporation
and third parties.
Use or distribution of such technology outside of this product is prohibited without a
license from Microsoft or an authorized Microsoft subsidiary and third parties.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetoo th SIG,
Inc. and any use of such marks by Panasonic Corporation is unde r license. Other
trademarks and trade names are those of their respective owners .
SDHC Logo is a trademark of SD-3C, LLC.
Interior Features
Mazda Connect [Mazda Connect (Type B)]
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Connected Service (If applicable)
▼Connected Service Overview
Connected Service Overview (U.S.A.)
There are several types of connected services available via Maz
da Connect. Some services
may require you to download the MyMazda app to your smartphone and subscribe to the
services, while others may require you to pair your smartphone to the vehicle via
Bluetooth
®. In addition, on a regular basis and unless you opt-out, your vehicle will
automatically transmit certain geo-location, driving behavior data, and vehicle health
information to Mazda for product quality, data analysis, resear ch, and product development.
Using the QR codes or URLs below, refer to the Connected Servic e Owner's Manual and
Privacy Policy for more details and opt-out options.
Connected Service Owner's Manual
https://www.mazdausa.com/static/manuals/mazda-connected-service /index.html
Connected Service Overview (Canada)
If your vehicle is equipped for connected services, there may be several types of connected
services available to you. The availability, terms and capabili ty of connected services vary
by vehicle and other factors. Som e services may require you to download the MyMazda app
to your compatible smartphone, purchase a subscription or be in a supported area with
wireless coverage, while others may require you to pair your sm artphone to the vehicle via
Bluetooth
®. If your vehicle is equipped for connected services, certain d ata may be
collected and transmitted through the connected vehicle system, including, without
limitation, geo-location, driving behaviour data and vehicle he alth information. Please refer
to connected services terms and privacy policy available on the Mazda Canada website for
more details.
Connected Services owner’s manual:
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Mazda Connect [Mazda Connect (Type B)]
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Wireless Charger (Qi)*
You can charge mobile devices such as
Smartphones which comply with the Qi
Wireless Charging standard.
Only use mobile devices that have a
maximum power consumption of 5 W, or
15 W or below. The maximum power
consumption differs depending on the
mobile device.
Charging areaLED indicatorPower button

WA R N I N G
Radio waves from the Wireless Charger (Qi)
may affect the operation of medical
devices such as implanted-type cardiac
pacemakers or defibrillators.

Before using the Wireless Charger (Qi)
near people who use medical devices,
ask the medical device manufacturer or
your physician if radio waves from the
Wireless Charger (Qi) will
affect the
device.
 The Wireless Charger (Qi) can be disabled
to prevent it from affecting medical
devices. Consult an Authorized Mazda
Dealer for details.
Heed the following cautions. Otherwise,
the Wireless Charger (Qi) may malfunction
or be damaged, which could cause a fire,
burns due to heat generation, or an
accident such as electrical shock.
 Do not install, remove, disassemble, or
change the wiring of the Wireless
Charger (Qi). If the Wireless Charger (Qi)
needs to be installed or removed, consult
an Authorized Mazda Dealer.
 Do not use the Wireless Charger (Qi)
when it is malfunctioning. In addition, if
smoke, abnormal noise, or abnormal
smell is emitted from the Wireless
Charger (Qi), stop the vehicle in a safe
place, switch the ignition OFF, and
consult an Authorized Mazda Dealer.
 When using the Wireless Charger (Qi) to
store items on, turn
off the Wireless
Charger (Qi).
 Do not place any metal object between
the charging area and the mobile device.
Also, do not apply items such as a
metallic sticker to the Wireless Charger
(Qi).
Interior Features
Interior Equipment
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8
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on
equipment.
Customer Assistance......................... 8-2 Customer Assistance
(U.S.A.)........................................ 8-2
Customer Assistance
(Canada)....................................... 8-7
Customer Assistance (Puerto
Rico)........................................... 8-10
Customer Assistance
(Mexico)..................................... 8-11
Mazda Importer/Distributors........ 8-13 Importer/Distributor................... 8-13
Reporting Safety Def ects................ 8-14
Reporting Safety Defects
(U.S.A.)...................................... 8-14
Reporting Safety Defects
(Canada)..................................... 8-15
Warranty.......................................... 8-16 Warranties for Your Mazda.........8-16
Outside the United States/
Canada........................................ 8-17
Registering Your Vehicle in A
Foreign Country (Except United
States and Canada)..................... 8-18
Add-On Non-Genuine Parts and
Accessories................................. 8-19
Cell Phones....................................... 8-20
Cell Phones Warning.................. 8-20
Event Data Recorder. ......................8-21
Event Data Recorder (U.S.A. and
Canada)....................................... 8-21
Recording of Vehicle Data.............. 8-22 Recording of Vehicle Data..........8-22
Uniform Tire Quality Grading System
(UTQGS).......................................... 8-23 Uniform Tire Quality Grading
System (UTQGS)....................... 8-23
Tire Information (U.S.A.)............... 8-25 Tire Labeling.............................. 8-25
Location of the Tire Label
(Placard)..................................... 8-30
Tire Maintenance........................ 8-33
Vehicle Loading.......................... 8-36
Steps for Determining the Correct
Load Limit.................................. 8-41
Declaration of Confo rmity..............8-42
Declaration of Conformity......... 8-42
8-1
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By phone at: 1 (800) 222-5500

By letter at:
ATTN: Customer Experience Center
Mazda North American Operations
200 Spectrum Center Drive Suite 100
Irvine, California 92618
P.O. Box 19734
Irvine, CA 92623-9734

In order to serve you efficiently and effectively, please help us by providing the following
information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your regis tration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)

If you live outside the U.S.A., please contact your nearest Maz da Distributor.
▼STEP 3: Contact Bett
er Business Bureau (BBB)
Mazda North American Operations realizes that mutual agreement on some issues may not
be possible. As a final step to ensure that your concerns are b eing fairly considered, Mazda
North American Operations has agreed to participate in a disput e settlement program
administered by the Better Business Bureau (BBB) system, at no cost to you the consumer.

BBB AUTO LINE works with consumers and the manufacturer in an a ttempt to reach a
mutually acceptable resolution of any warranty related concerns . If the BBB is not able to
facilitate a settlement they will provide an informal hearing b efore an arbitrator.

You are required to resort to BBB AUTO LINE before exercising r ights or seeking remedies
under the Federal Magnuson-Moss Warranty Act, 15 U.S.C. § 2301 et seq. To the extent
permitted by the applicable state “Lemon Law”, you are also req uired to resort to BBB
AUTO LINE before exercising any rights or seeking remedies unde r the “Lemon Law”. If
you choose to seek remedies that are not created by the Magnuso n-Moss Warranty Act or
the applicable state “Lemon Law”, you are not required to first use BBB AUTO LINE.

Customer Information and Reporting Safety Defects
Customer Assistance
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Customer Assistance (Canada)
▼Satisfaction Review Process
Your complete and permanent satisfaction is of primary concern
to Mazda. All Authorized
Mazda Dealers have both the knowledge and tools to keep your Ma zda in top condition. In
our experience, any questions, pro blems, or complaints regarding the operation of your
Mazda or any other general service transactions are most effect ively resolved by your
dealer. If the cause of your dissatisfaction cannot adequately be addressed by normal
dealership procedures, we recommend that you take the following steps:
▼STEP 1: Contact the Mazda Dealer
Discuss the matter with a member of dealership management. If t
he Service Manager has
already reviewed your concerns, contact the owner of the dealership or its General Manager.
▼STEP 2: Contact the
Mazda Regional Office
If you feel that you still requ ire assistance, ask the dealer S ervice Manager to arrange for
you to meet the local Mazda Service Representative. If more exp edient, contact Mazda
Canada Inc. Regional Office nearest you for such arrangements. Regional Office address
and phone numbers are shown (page 8-9).
▼ STEP 3: Contact the Mazda Cu
stomer Relations Department
If still not substantially satisfied, contact the Customer Rela tions Department, Mazda
Canada Inc., 55 Vogell Road, Richmond Hill, Ontario, L4B 3K5 Ca nada TEL: 1 (800)
263-4680.
Provide the Department wit h the following information:

1. Your name, address and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number ( VIN). Refer to the Vehicle Identification Number on
page 9-2 for the location of the VIN.
4. Purchase date
5. Present odometer reading
6. Your dealer's name and location
7. The nature of your problem and/or cause of dissatisfaction

The Department, in cooperation wi th the local Mazda Service Representative, will review
the case to determine if everyth ing possible has been done to ensure your satisfaction.

Please recognize that the resolution of service problems in mos t cases requires the use of
your Mazda dealer's service facilities, personnel and equipment . We urge you to follow the
above three steps in sequenc e for most effective results.
Customer Information and Reporting Safety Defects
Customer Assistance
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